Aloha, my name is Shawn Holdt and I am the owner of Prestige Plumbing LLC in Kaneohe. We were used as subcontractors on a few projects for Montage. To this day, months and months after we stopped working for them due to lack of prompt payment on projects, or payment at all, they still have not paid us. We consistently had to chase them for our money. Over and over and over again. We did end up finishing the plumbing on a large job that they started with us in Manoa, in which the home owner had to take over and finish on his own with the help of us subcontractors. It was definitely not ideal for him seeing that he had already paid them major money for work that was never completed, but after a certain point these poor Montage victims have no other choice other than take it on and get it done themselves. Montage continually shuffled me around between this person and that person when I would ask for payment on projects that we had already completed. I've since given up on even trying to deal with any of them. They are not professionals in the least. Bush league contractors for sure. No honor, no integrity, NONE. On top of that, they have no idea what they are doing in the field. Bunch of 2 week class certified project managers that have no idea what its like to be a real tradesmen. I just thank god we we're not deeper into any real money type projects with them because then I would have had to sick my lawyers on em. Save yourself the pain and anguish of giving someone a bunch of money for a project you may, or may not get completed. If they know they are in over their head, they'll abandon ship. If they know they are loosing money, they will abandon ship. And, for all of you would be plumbing contractors out there, hungry for a working relationship with a General Contractor. If I were you, I'd rather go surf or pass on this opportunity than take any work from these guys. It will start out ok, and then turn to total shit. I already know there is a guy that they were using after us who spoke to one of my employees, asking him if we had to chase money like he was at that time. Patterns never lie read more

I really feel that Gavin took advantage of my trust. Gavin's estimates were higher than other contractors, but I trusted he would do quality work on the timeline he stated. Took days off work to be here for subs and they were no shows. Gavin will make promises, but is poor at follow up. He was quick to collect payments and then I wouldn't hear anything from him or the subs. I did hear through others that his subs were not being paid for the payments I made for their work. This as well as other things I observed and heard during the process, I would say are questionable business practices. If you want to continually follow up with him, take days off to sit home waiting for someone to show up, no responses to texts and calls, and having to call another contractor to fix the work that Montage did , then Gavin is your man. read more

My First ever yelp review. Gavin and Grant are just not professional. Gavin swore at me multiple times. Grant is lucky to know how to use a hammer, somehow need all of your money upfront before they do anything. Then they'll control your timeline give you false idea ideas. Not a safe bet..... just call any other company and you'll save time and money. Contact me directly for more info. read more

Can we choose zero stars? Not only is Gavin dishonest and shady In his construction practice but apparently they've found a way to manipulate yelp as well. I've been waiting for ongoing litigation to be complete to write this, and in the time I've been waiting, miraculously many reviews that were less than 5 stars have disappeared. Also the ones that remain are friends and subs of the company so there's that. Do yourself a favor before hiring Montage, use more than fake yelp reviews to guide your decision making, look up any past litigation, past projects they've worked on and ask around. I guarantee I am saving you years of headache and thousands of dollars. read more

In the words of my mom who really wanted to write a review but doesn't have a Yelp account... Our heartfelt Mahalo to Montage, especially our project manager, Kris, and designer, L.J. for the superb job on our kitchen and master bathroom renovations. From planning to completion, their professional expertise was invaluable. They were sincere and understanding as they advised us and provided exactly what we wanted and more! L.J. took my love of tea and designed my unique "tea cabinet". In response to a mold situation in the bathroom, Kris had a vent installed with a "bonus" light in the shower. Always mindful of our budget, their suggestions balanced cost and quality. They were very patient when we were making decisions or choosing between options. Underlying everything was their exceptional, i.e. timely, encouraging, and up-beat, communication whenever we or they had questions or concerns. kris was often on-site to supervise and ensure the quality of the subcontractors' workmanship. When needed, he even personally made adjustments. We are very impressed, not only with their skills but also with their caring attitude. We will call on them in the future for sure. With Kris and L.J. representing the quality of work and ethics they provide, We highly recommend Montage! read more

Professional and quality work that made my reconstruction project monumentally easy. Great communication throughout the entire project and very accommodating. read more

We feared, but could not confirm a leak from our upstairs toilet. We had one several years ago with water seeping through the drywall ceiling and I didn't want to go through it again. Called Montage Decor and they did a thorough check. No leak was found this time, but they replaced the old, stained dry wall ceiling and put in a new faucet and disposal in the kitchen which I had been meaning to do, but had never gotten around to doing. You know how it goes, wife asks me to do it, I say "yes dear, yes dear" but a year later still not done so I asked these guys to do it since they were working on the drain pipes anyway. The crew was professional, called before arrival, came on time, cleaned up. Gavin returned my phones calls; no communication problems and work was done as quoted. Will be using them again. read more

I had Montage install new flooring and repaint the entire house. The whole process was simple and fast from start to finish. I had them come back and put a screen door on the front of the house. Same deal. Easy to order, easy to have them come out and install. I strongly recommend if you want quality craftsmanship. read more

As a client of Montage Decor, I feel the need to leave my review in a sort of indirect response to the 1 star review below. I requested painting of my 2 story house in Ewa for some Association requirements. As anyone who is in a planned community with an association knows, the association can be pretty strict on paint schemes and colors. After initial contact with the owner Gavin, my house was completed in 4 days. 1/2 day for supply retrieval, 1/2 day for prep and 2 days to paint. After the work was done, my association gave its stamp of approval with just a few pictures. They didn't even feel the need to do a physical inspection. Needless to say the work was top notch and quick. From initial call to completion - 4 days. To address the communication issue, I believe this was Montage Decor's strongest asset. No less than one call per day I got to confirm even the tiniest of details. I was even called once to see if they can push the prep day one day AHEAD. The owner Gavin even visited personally on the last day before the painters left to make sure I was completely satisfied. I think it needs to be clear that in construction projects, some things really cannot be "controlled" by the GC. Concerns need to be addressed to the correct people. You can't reprimand Jeff Bezos if one item on Amazon is not to your satisfaction. I say give this company a chance. They are family owned, employees are friends and family. The top 3 guys are brothers continuing their father's legacy. On some days you may even catch Mom around the office cracking the whip, making sure her boys are bustin' their butts to make clients happy. read more

Find someone else to work with. Terrible communication, customer service, and follow up with their chosen vendors. They STILL have not given proper drawings to their electrician for DPP and therefore still cannot get a permit to get it closed out. Initially hired in Feb 2017. They didn't start work until August 2017 and gave every excuse in the book to put off our job eventhough they held our huge deposit. To date (it's Feb 2019) permit still not closed out. Terrible. read more

Great experience working with Montage Decor for our bathroom remodel. Met Montage Decor at the BIA show. Everything went smoothly, with ease of doing business from start to finish. Montage communicated well with us every step of the way. They listened to what we wanted & were very conscious of our budget. Very pleased with the finished project Our family loves the new bathroom. Special shout out to our consultant, Wendy & our project manager, Grant. We'll be looking towards Montage Decor for our next home project. read more

In May of this year, we had the misfortune of having our upstairs neighbor's water heater leak into our unit. The leak was quite extensive- damage encompassed the entire wash closet, and a good part of the kitchen. I called Montage Decor and could not have been happier with the results. I want to thank Gavin and all the wonderful people at Montage Decor (especially LJ and RJ - you guys rock!) They helped us repair the damage to our wash closet and kitchen, helped us design and install our new kitchen, and install new flooring. Their work is superb and they were all friendly and courteous. I will definitely call Montage Decor for my next home improvement project! read more

Highly recommend! They did an amazing job renovating our home from start to finish. We did laminate flooring, painting, bathtub refinishing and installation of new bathroom fixtures/plumbing. Very professional and reputable company. We will definitely use them in the future. read more

A big thank you to Gavin who helped me and my family with an issue we were having with our bathtub. His guidance saved us hundreds on repairs! Gavin is very knowledgeable and honest as his only reward was knowing he was helping us out. I'm so glad I reached out to Montage Decor :) read more

These guys are awesome!! They do beautiful work and I trust them completely. I would definitely recommend them!

I used Montage decor for my new coffee shop. Gavin's team did great job on the renovation. Easy to work with Gavin also good customer service. read more

Gavin and is crew was great in helping us with our home renovations. They were on time and had great communication. My wife and I were pleased with the floor, fixtures, and painting done through out the entire house. Service was done with Aloha. Highly recommend! read more

Our job involved repairing an interior tile wall that was bulging and cracking. Montage Decor did an outstanding job on the repair work at a very reasonable price. Equally important was that they carefully sealed off the area to contain the dust and cleaned up thoroughly after the job was done. That to me is a sign of a professional contractor who takes pride in their services. I highly recommend them. read more

Went to the Builders Home Show to change our tub to a shower and met with several companies. Prices were comparable but decided to go with Montage because of their customer service. We met with the owner Gavin. He is very thorough in his explanations and what was to be done. We also worked with Wendy, our project co-ordinator, throughout the job. She is professional, has excellent customer service, is always smiling and always got back to us when we had questions. The whole team from beginning to end were very pleasant to deal with. Each part of the job, the workers would ask us to check what was done and if we had any questions. Also, because the work was being done during the pandemic, every worker wore masks at all times, showing respect for us and our home. Whenever each part of the work was done, Wendy would contact us to check on how it went. They all did excellent work and we are very pleased with the finished product. We did our homework and my husband & I HIGHLY recommend Montage Décor. read more