I came to Walgreens to have some lab work done, and overall, I've had consistently positive…read moreexperiences at this location. One important tip: try your best to arrive before 2:45 PM--and honestly, even that may be cutting it close. On my most recent visit, I checked in around 2:40 PM and was informed that they wouldn't be able to accommodate me that day. The staff were incredibly kind and helpful, though, and they referred me to another nearby location. Unfortunately, when I arrived there, the line was even longer, and they were unable to fit me in as well. Despite that experience, I still prefer getting my labs done at this Walgreens because the process is usually quick and efficient. Check-in is simple, and when timing works out, I'm generally in and out without any hassle. A few helpful tips for first-time visitors..... -Bring your photo ID and insurance card. -If you have a lab requisition from your physician, bring it with you. -If your provider submitted the order electronically, they can typically pull it up in their system. I've never had any issues receiving my lab results, and the staff have always been professional and courteous. My only suggestion would be to consider accommodating patients who have already checked in before the cutoff time, especially those who arrive before the 15-minute mark leading up to closing. It can be disappointing to complete the check-in process only to learn there isn't enough time to be seen. Overall, this is still one of my preferred locations for lab work because of the friendly staff and efficient service. If you're in the area and need labs done, just plan to arrive early and you should have a smooth experience. As always, you can thank me later!

A little goes a long way. Walked in today, only customer visible. You have 2 shift leads working. A…read morewoman closing a register and a male running register. I said Hello there loud enough for both to hear... neither acknowledged and no response. So I went to the male to ask what their positions were and now I'm writing to return the kind gesture again in the form of a review... Hello Again ! SMH

In general, I've had really great interactions with CVS employees. However, there's an extremely…read moreunprofessional rude pharmacist at this location. Her name is Anna Dang, as in, "DANG YOUR RUDE ANNA!" Originally she was rude to me on the phone, and then she was rude and unprofessional with me in person. Her smock and her hair made it look like she had slept overnight in both of them. She didn't have a name tag like the rest of the employees. I tried very hard to sympathize and empathize with her and cut her slack. I asked her, "Are you having a bad day? I'm certainly not trying to be a part of your bad day. I'm being very polite with you.!" She angrily said that she was not having a bad day. So I asked her, "So you're rude every day?" Even though I was being polite and she was being rude and uncooperative, she stopped communicating, completely like a young child. Thank God, there was a young Latina employee who came and helped me. She was extremely polite and helpful and took care of my needs. I told the young Latina that she was a rockstar and thank you very much for being polite and taking care of my needs even though The pharmacist would not communicate with me nor take care of my needs in any way. The pharmacist Anna Dang's behavior and appearance BOTH reflect poorly on herself and on the CVS franchise.

Ugh the pharmacy always has the rudest man working. Everytime I go in there. Finally decided to…read morejust move my prescription to another one: he's very rude very passive aggressive and I'm over it. Came in today for my prescription he said I don't have it'. I said it was called in yesterday. He said oh ya super late.. no 5pm you close at 6. Well that's late. Actually an hour before closing isn't late. Well unexpected you yesterday? Wait why? Is there a time limit on when I need to pick up a prescription? Ok it'll be 20 mins. Wait what is it? You don't have it? I came in to late? Or u need 20 mins to find it. I'll stick to the fletcher parkway.

Poor design layout and lack of staff. Note to corporate HQ,…read moredon't design fixtures to look like registers if you don't use them as registers. Waiting at a bank of registers I saw one lone staff person dishing out ice cream but no cashiers. They finally call for a second but he goes to help the ice cream scooper. The I realize the main registers are the ice cream scoopers but no sinkage states that. You might want to read Paco Underhill's, "Why We Buy"

Disappointed on one of the vitamins I was going to purchase. I noticed it was going to expire in…read moreless than a month so I looked at the remaining supply. The others were expiring with the month as well. I brought it to the attention of the employee and she got the manager and she would not remove it from the shelf. I was offered 10% off. Why would I want expired vitamins? Anyway I passed on them. Weeks later I had to go to the pharmacy and pick up some medication and the vitamins are still sitting on the shelf... Expired.

Came into this store for a prescription and walked around to see what other items they offer…read more Lots of food, cosmetics, seasonal items (Easter) , snacks items, candy, oTC medications, hygiene items, etc. The store a little messy. A/C units all around the store. Lots of promotional items. It's pretty busy inside the store. Downside to coming into the store is, if you're picking up a prescription you can't help but look to see what else you need. Convenience is always a good idea.

Once again, the senior white man is discriminated against the woman behind the counter walked…read morestraight at me, looked at me, and then chose to wait on the woman, so I had to wait for her, even though I was at the register first. now it's even at the pharmacy Would think as a senior that at the pharmacy I wouldn't have to put up with this. Bad enough it's at Starbucks and other places where there's young people, but now at the pharmacy

I usually come to CVS Pharmacy for my vitamins and supplements, but lately I've noticed the prices…read morehave definitely gone up. You really have to rely on those savings coupons and discounts just to make it make sense when shopping here. I even had to go elsewhere to purchase my melatonin because it's no longer reasonably priced at this location. I'm hoping CVS can get back to being more affordable for the local community, as it used to be a go-to spot for supplements and prescriptions. On a positive note, the staff here are always nice and welcoming, and the pharmacist is very helpful when it comes to refills and even suggesting alternative options. That level of service is always appreciated!

Horrible customer service!!!! God awful! These techs need to have some respect! There was a short…read moreFilipino girl. I think she's in her 50s, she had absolutely disgusting customer service. I think her name was MJ cause I heard one of the other rude techs call her name. CVS Pharmacy DO BETTER! You have sick people picking up meds, they don't need your bullshit techs making everything worse!!!

What is with CVS stores in general, does all of their pharmacies just suck? Granted the only reason…read moreI'm giving this location an extra star compared to the CVS on Chase & Avocado- is because they treat you like a person and don't judge you on your prescriptions. I had a horrific nightmare happen at the other location, the 2 Arabic pharm.techs decided they wanted to make fun of the fact that I'm on a certain prescription(no I'm not a dirty girl or on anything scary), they called me some really harsh things in Farsi. So when I turned back and retaliated at them , it shut them up fast. Yes, growing up in East County you too can learn other languages, and when your step father was always in in Iran, trust me you learn alot more than just the bad words.. But back to this location, its pretty much in the heart of the valley , filled with crackheads, weirdos, and people trying to constantly re fill their xanax prescriptions and pay for it with food stamps card. So no wonder there is always such a long ass line . The poor techs have to deal with everything and then some. But for the most part if you drive thru the drive thru , you are handled with care and with someone who is courteous and nice. Id say there are about 3 nice people that work back in the pharmacy other than the pharmacist himself. But it must be the location to put them in such shitty moods day in and day out. Sucks, but don't take it out on someone somewhat normal like me! Props to the little gay man with the curly q mustache, hes always uber nice. If you aren't gay, sorry , you just seem it , and there ain't nothin wrong with that! CVS is always gonna be an interesting joint, especially this one. Note to you: Don't sit on any of the chairs , or sit at the high blood pressure machine, Ive seen people puke, pee and poop themselves in all of those chairs. Just walk around til your name is called . Good luck and feel better!

I went to this CVS to request an emergency one-day supply of my wife's diabetes medication,…read moremetformin. We were far away from our usual CVS near our home, and my wife had accidentally forgotten to bring her medication with her. I explained the situation and asked if they could provide just enough medication for one day until we could return home. A man who introduced himself as the supervisor spoke with me. He refused to help and told us that we had to contact the doctor. What was most upsetting was his attitude. He was extremely rude and showed no understanding or willingness to help. I then went to a different CVS, explained the same situation, and they were able to help me get a one-day supply. I understand that there may be policies and requirements regarding prescription medications, but the way this supervisor treated me was completely unnecessary. Even if he could not help, he could have explained the situation politely and professionally.

Neva at Sprouts Santee was incredibly kind and attentive. Great customer service and very helpfulread more

Clean and stocked but store and pharmacy is always understaffed. I always have to wait at least 30…read moremins past my appt times to get my vaccines.

wish i can put 0 STAR TERRIBLE PHARMACY ! they cut corners bill most expensive medication for…read moreinsurance and will keep rebilling and billing medication past 14 days on the shelf for insurance reimbursement illegal practices. My fellow people go to Walgreens and CVS on broadway better service. I would not recommend this pharmacy to anyone looking for honest, reliable, and patient-focused service. There are far better pharmacies that treat their patients with the professionalism and respect they deserve. they only care about profit not patient care

They have Willie bad customer service. They're not accept all the insurance all some of them. let…read morethem put on the website what kind of insurance they accepted that will be much better for them

The store doesn't seem to be a staffed as well as some of the other CVS stores. Sometimes you have…read moreto wait and what I considered too long of a line, but maybe assess on the times that I go.

Yes, this is my favorite CVS only for my medicines the pharmacy. The girls different are really…read morenice to me. I forgot the name that three ladies really nice to me at the pharmacy. Thank you.

Called to ask about if a prescription was going to be ready as I was heading out to get something…read moreto eat. They said not at least for 3 more hours. So left the house driving past the Pharmacy down the road and got a text it was ready. Lol No worries, had a nice lunch with my Mrs. Thought we would stop by coming back into El Cajon before our other events. By now its 1:35 pm and they have more than 1 sign stating "Pharmacy closed from 1:30pm to 2 pm for lunch" ok, it is what it is. Decided just to wait until 2 to get it over with instead of driving back again. All good. Well, still closed at 2:10 while the girls are laughing , joking together with no less than 7 people waiting for them to have opened the sign was posted. Not good Customer service chicas. Better to put a sign up that says "Closed for lunch from 1:30pm to 2:15 pm " better to give you that extra time. Wouldn't you agree? Anyways, this Pharmacy is loaded with attractive Chaldean women . Highly recommend.

I wanted to say this pharmacy is professional, efficient, and friendly. They go out of their way…read moreto help you. I was trying to convince my Mon to switch from her pharmacy which is Walgreens to CVS. She has experienced too many issues which causes irritation and headaches . Why should any patient t have to deal with that? They shouldn't. Thank goodness to other competition like their counterpart CVS. I am still going to convince her to switch . I like the fact that I never have had any issues at CVS. So far, so good!