I usually come to CVS Pharmacy for my vitamins and supplements, but lately I've noticed the prices have definitely gone up. You really have to rely on those savings coupons and discounts just to make it make sense when shopping here. I even had to go elsewhere to purchase my melatonin because it's no longer reasonably priced at this location. I'm hoping CVS can get back to being more affordable for the local community, as it used to be a go-to spot for supplements and prescriptions. On a positive note, the staff here are always nice and welcoming, and the pharmacist is very helpful when it comes to refills and even suggesting alternative options. That level of service is always appreciated! read more

It is hard to get a real person to talk; only AI keeps saying nonsense, wasting your time. I will try other CVS to see if it is the same. If the same, I will go another pharmacy. read more

Staff is Great... the Store Manager Martha is Super Awesome! She wears so many hats. I see her stocking up shelves, working in the photo department to ringing you up. She definitely is hands on. Most of All She interacts with her customers. You would think this store is her business because of the dedication and passion she has. Definitely this is now my store to come to and pick up my prescriptions. Thank You! read more

Those in the pharmacy are rude and treat customers like they're just trying to get them in and out :\

I was in El Cajon because I fled the palisades fire, and I accidentally left one of my essential medications in LA. I called this CVS to ask for an emergency 3 day refill. I left a message according to their instructions. It's been a full 24 hours and I never even got a call back. read more

Worst customer service by a guy named Austin, he was very disrespectful to us and many other customers in line. We just asked to see if our number went through for our rewards and he started shaking his head at us and gave us attitude. Super disrespectful and worst worker there. We then got help from another worker named Griselda who was very helpful and patient with us and her customers. If i come back to this place it would be because of the great customer service that Griselda offered. 0 stars for Austin 5 stars for Griselda read more

We went in for our Covid booster shot. Normally I don't think good or bad about this store. But today was different. As the people before me were getting their booster shot a masked larger blonde female employee walked past all of us and in a loud demanding voice said don't do it. That was an uncalled for remark. She needs to be fired. It was 1pm on Wednesday 12-8 But the pharmacist giving the shots was very friendly and nice. read more

The worst pharmacy in El Cajon is CVS Chase all the Technicians are so rude very disrespectful people they are care about your time and Health read more

I have to say I was a little concern about this place when I left after my purchase. I came in to pick up some floss and some Kleenex. As I walked in the first thing I noticed how un kept were a significant amount of items. Some were on the floor and other knocked about the shelves, but the worst was the condition of the carpets. It had a number of stains and worn down on some areas. On a good note, I was able to find the floss I needed for $1.99, (http://www.yelp.com/biz_photos/cvs-pharmacy-el-cajon-5?select=Ot6-iwawqcPsHK3ihvZ8jw#VFLMADSHQYd6F7lRBp0HdQ) although you can buy it at Walmart for only a $1, I bought it here because I needed it and I was here. I also lucked out on a couple of boxes of tissues that were two for $3, so I grabbed those. (http://www.yelp.com/biz_photos/cvs-pharmacy-el-cajon-5?select=Ot6-iwawqcPsHK3ihvZ8jw#Ot6-iwawqcPsHK3ihvZ8jw) I do not have a membership here, but the lady at the register allowed me to use their courtesy member number, so I could take advantage of the sale price of the tissue. That was certainly cool. read more

CVS Pharmacy - Drugstores Near Me - EL CAJON, California

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The people in there they lie about the coved-19 result They will lie to your result result result is bullshit and I'm taking them legally I'm taking them to court they lied about my results they send me that I am positive but I'm actually negative please don't go there the pharmacy is trash they lie about the results I wish they fire all the employee you're a piece of shit read more

There is this Asian guy who works there was giving me attitude at the drive way. He was talking to me very rude and not professional like he doesn't want to be at work. I told the lady with him to tell him not to be rude and not to talk that way to people and I drove off. read more

The worst service and always rejecting people without trying or give much explanation. They are lazy and need better training. For me, it's the going out of the way to help but not these guys. They'll give you the basic effort and won't work to get you your meds. I used them because I live down the street. Switching ASAP. read more

This pharmacy never has my prescription for days after doc has ordered or not at all. There is definitely something going on here. @DHS and @ pharmaceutical board of pharmacies need a deep dive. DOJ take a good look they are stealing meds and insurance and co-pays just go stand in line and listen to the b.s. they tell every patient as to why they can't fill the med or in its entirety. This is malpractice! If I can't breathe and my doctor orders an inhaler they don't have till Tuesday yet would not allow us to use another CVS! Get this sorted out or I start a class action! 0 stars read more

This pharmacy has really been stepping it up and going the extra mile. Grateful for them always being so kind and helpful with keeping my daughter's numerous medications filled. It is hard to juggle them all and so helpful when pharmacy's can be kind and efficient. read more

They refill my prescriptions on time every month and they send me text messages notifying me before I go to pick up

I've come here probably a total of 5 times and have never used the pharmacy. There's ALWAYS a wait for checkout. As in at least 4 people in line w/ only 1 cashier open. I don't know why but that has been my experience, so if you come here, be prepared to queue up. They have a more extensive makeup & beauty section than the Rite Aid across the street so I like to come here to look for hair repair masques & Milani makeup. Speaking of that though, they run out of a lot of popular colors and products and I find that they take a long time to re-stock. Overall, just another CVS, but definitely not one of the best in El Cajon. read more

I am not sure who I talked to on the phone but this person was amazing. Rite Aid messed up the transfer of my prescription and the guy from CVS figured it out and was able to get it refilled. I haven't picked it up yet but he said it will be ready in 2 hours. I have had so many issues with the Rite Aid pharmacy, it is refreshing to have things work out for me. Thank you CVS! read more

This is by far the worst pharmacy I've experienced. They are clearly mis-managed and ill-trained. I call to re-fill a medication I get every 3 months. I was then told my co-payment was double what it usually is. I asked "why" and the young lady goes on to tell me this long BS story about the new year and rates going up (I am well aware of what MY insurance covers and my co payments). I then tell her, that I doubt my co-payments for my meds have doubled and if she can re-check. This doesn't add up. She barely even lets me complete my sentence and tells me ""yea, I don't know but that's your co-payment". I then tell her that makes no sense and to give me my prescription number so that I can transfer my next re-fill to a company who ACTUALLY knows that they are talking about. She then tells me how whoever I transfer too needs to call them, again speaking before she actually researches her answers. My doctors office can send my prescription wherever I want. They don't need to call this place. Anyway, I then go in to pick up my prescription to be told I only owe what my normal co-payment is. I ask the lady who is cashing me out, "what? The girl on the phone argued me down about how my prescription was doubled". She looks at my info and says "no, it's the normal amount". I ask her to look at the name of the girl who took my re-fill order and I'd like to complain against her. She tells me "we can't see who took your order" Total lie. I then tell her how she needs to coach her staff. Anyone working in a pharmacy should know how important it is to give accurate information to patients. She responds with "well mostly everyone here is new and blah blah" taking ZERO accountability for her team or even offering to speak with the manager and give her my feedback. What if someone was told they're RX was doubled in price and they couldn't afford it so instead they opted to not pick up their meds that they really needed? This could be detrimental yet everyone I had contact with here brushed me off and had a "meh" tone. Not ok. I will never visit this pharmacy again. They're irresponsible and I'll take my money to a place that can give accurate information. read more

I had a really bad experience at this pharmacy I went me and my sister there because she fall and she needed a cream we went to get help and there was a lady there saying in another language why she is here what she want in a rude way and she thought I don't understand the language they need more respectful people to work there read more

I will never use this pharmacy again, people that work here are a joke. I waited 15 minutes for the lady behind the counter to run my insurance card for my medication after checking for 15 minutes she told me that they don't accept my HMO card. Wouldn't you already know this information already? While, I was waiting, a customer called and and the heavy set lady behind the counter answered and then hung up. After that she was talking badly making fun of the customer right in front of me. Totally unprofessional!!! Please avoid this place altogether. read more

We moved back to this area and started going to CVS and they are just awesome! They are always friendly, make the effort know who we are and always take time to say hi. I appreciate their effort to fill complicated prescriptions and I think they are efficient most of the time. Once in a while things get mixed up but I've never had a pharmacy not have that issue. A lot of times it's the physician's office who is making the mistakes. I am perplexed as to why this CVS doesn't have more stars. As I look through the reviews I note that many of them are several years old. Yelp should have a better rating system and not let really old reviews affect current scores. I am sure most of the employees who earned a bad mark aren't even there anymore.. Also the fact there are any homeless people outside is not CVS's fault. I mean come on, what is a business to do if it is located by a homeless hangout? It is discouraging to have to deal with, but I feel sorry for the employees they have to be subjected to it I highly recommend this pharmacy. I love the convenience of the drive-thru and I actually don't mind getting meds filled due to great customer service! read more

This place takes forever. Very slow customer service and careless pharmacists. I actually got 1/2 a pill. How hard is it to fill a prescription and make sure all the pills are whole. There are plenty of choices here in El Cajon. I'm heading to Rancho San Diego next time. I won't set foot in this place again. read more

Thy do good. cinny she did great job she help people. Thank you Cinny. And I appreciate it....

This the worst pharmacy I ever deal with. The people how works there don't know what they doing. I never received my medication on time. Always have to call or go pick them up! even I have delivery service. And never expect a call back of them. Because they never call back even if they say they will do. read more

I can't belive the bad reviews here ???? This CVS has some of the nicest employees in El Cajon ? Sure the store is not as big and modern like the others. The pharm. Employees are fast and friendly ! My perscriptions a refilled on time every month !! read more

I live within walking distance to this store. I hardly ever find what I'm looking for and the inventory is terrible. Homeless people out front every time I go. Worth the drive to rite-aid. This store straight up sucks. read more

Ryan and Maria were awesome! I made a mistake with my photo order and Ryan was able to get me some options for resolution! Great customer service! read more

Been coming here for years for any medications I might need. Very friendly. Easy parking.

I went to this CVS because they sent my medication here when they weren't supposed to but anyways... This is the WORST pharmacy ever!!!! Girl that I went up to first was clueless! She didn't know what she was doing then she told me to go to another window to talk to someone else. Then I told this lady what was going on and she asked for my paperwork and I told her your employee never gave it back to me. My first order was ready and I had to pay for it but my second order wasn't but I told her Can I pay for the one that's ready, then she told me no because the other one wasn't ready. I was like what the heck that one is ready and that's the medicine I need to take now and I have to wait for it! So I walked around for 15 mins, I come back told the same girl my first and name then some other comes throws my medication at her! Then I got a consultation and that was TERRIBLE!!!!! This pharmacist was basically reading what it said on the paper instead actually going into details with me about it. Just the WORST consultation ever!!! Then another thing I noticed is that if you aren't from their race they are completely rude and not helpful with you! Because I noticed how they were with their own race, I literally saw a customer just walk talk to everyone even calling the pharmacist and EVERY ONE paid attention to him!!!!! That is just WRONG and UNPROFESSIONAL!!!!! E V E R Y customer should get treated the SAME! read more

I live just a block from this CVS Pharmacy and was going there to get perscriptions filled for me and my family for the last year or so. Over that period of time I've constantly endured my perscriptions not being ready when promised and find myself strolling the isles sometimes for 45 minutes waiting for my meds. Today, on my way home from the hospital I dropped off a important perscrition. I ensured all of the paperwork was in order and was told by the pharmacy tech that it would be ready in 15min. I returned 25min later only to find out they hadn't even started on filling the perscription and the same tech told me it would be 20-30min before they could get to mine. I reminded her that she told me 15min when I dropped it off and she denyed saying that to the point that she was accusing me of being a liar. I told her (in front of the pharmacist) that I would like to cancel the perscription. The pharmacy tech handed me the paperwork without any hasitation so I told her that thats the last perscription they would fill for my family. She then asked me for all of our names so she could delete us out of they system. I couldn't beleive that anyone could be that rude especially in todays business environment. Customer service is no longer what it used to be. I'll take my business to a neighborhood independant pharmacy where maybe I'll be treated fairly. read more

Horrible horrible freaking customer service a complete lack of freaking Intelligence and just downright Morons. I don't even understand how they are still in business with getting the prescriptions completely wrong and flat out lying to customers.. Beware if you dare... read more

Get ready to wait 20-30 mins at least even if they text you that your rx is ready. Extremely slow!!!! I don't recommend going here even with the "convenient" drive thru read more

shout out to the cvs drive thru! super nice and fast and friendly in love with it here! smart drive thru girl and pharmacy man! I had. a great time shopping over here five big boy stars! read more

Still the slowest pharmacy i have ever been too!!! The ladies here are just rude! Why do i keep coming back!

The people who work in the pharmacy are always so rude. Would it hurt to put a smile on your face and be helpful. They ALWAYS take FOREVER also! read more

WORST PHARMACY EVER!!! I wont go into a long diatribe here. I will just give an example of how horrible their service is and how incompetent their people are. Its taken me 5 months to properly fill a prescription for my son with this place. They never do the things they say they will do and will never call you back to let you know what happened no matter how many times you ask or how many times they promise. Then they are rude about their mistake as though you were an idiot having entrusted them with it in the first place like "you know we dont know what we are doing and that we dont care about you so why do you expect anything different." read more

This is the worst CVS i have ever been too. The smell is so discusting and the pharmacy sucks! I've never picked up a prescription without having to wait 20-30 minutes. The employees are rude to eachother. I don't understand how the city would even allow such a toxic smell. It's not healthy for the employees!! Will never go back! read more

They're the slowest and laziest pharmacy I've ever been too. I've been coming here for a year and I'm switching my pharmacy because of how slow they are. The least amount of time I've waited here was probably 20 min. I'm sitting in the parking lot right now actually and have been waiting for exactly 32 minutes. Ridiculous. And there's only one person in line inside the store. read more

As soon as you step in this store it smells of strong acetone. This has got to be bad for employers and customers.

Worst part about this place is the speed at which they work at in the pharmacy... they walk around like mummies.