I came to Walgreens to have some lab work done, and overall, I've had consistently positive experiences at this location. One important tip: try your best to arrive before 2:45 PM--and honestly, even that may be cutting it close. On my most recent visit, I checked in around 2:40 PM and was informed that they wouldn't be able to accommodate me that day. The staff were incredibly kind and helpful, though, and they referred me to another nearby location. Unfortunately, when I arrived there, the line was even longer, and they were unable to fit me in as well. Despite that experience, I still prefer getting my labs done at this Walgreens because the process is usually quick and efficient. Check-in is simple, and when timing works out, I'm generally in and out without any hassle. A few helpful tips for first-time visitors..... -Bring your photo ID and insurance card. -If you have a lab requisition from your physician, bring it with you. -If your provider submitted the order electronically, they can typically pull it up in their system. I've never had any issues receiving my lab results, and the staff have always been professional and courteous. My only suggestion would be to consider accommodating patients who have already checked in before the cutoff time, especially those who arrive before the 15-minute mark leading up to closing. It can be disappointing to complete the check-in process only to learn there isn't enough time to be seen. Overall, this is still one of my preferred locations for lab work because of the friendly staff and efficient service. If you're in the area and need labs done, just plan to arrive early and you should have a smooth experience. As always, you can thank me later! read more

Walgreens - Cosmetics & Beauty Supply Near Me - El Cajon, California

3.5 rating I went here to get some shots for my out of country travel. I made an appointment and when I arrived I checked in with the code and stood in line. Apparently it didn't register after I submitted my info but that's okay, I still had to wait about 20 more minutes. I was there at least an hour after my appointment. I understand they were short staff but it would have been nice to not have to wait that long. I have to say though they were very nice to me and I was very patient. read more

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Am working in store and I can deliver a package or help you to fix your any of your machines that get issues

I only came here to use Labcorp as a walk in. The store itself seemed stocked and organized. The floors and general vibe seemed less than clean. While waiting for a blood draw, I just thought I would've expected the store to look, feel, and smell cleaner than it was. Labcorp was great. As a walk in I waited about fifteen minutes and there were no issues. The staff was helpful and friendly and got me in and out in about five minutes once I got called back. There was a decent amount of parking. Be careful navigating the parking lot as there were a few people pulling out rather quickly and driving on the wrong side of the drive aisles. read more

Ask to have separate transactions and first transaction had the wrong number! He ripped up my receipt after I asked for it to have my points fixed! He needs to get fired after rolling his eyes at me. There was no manager working! Never coming back here again read more

Walgreens - Rude employee with no manager on duty! - Cosmetics & Beauty Supply Near Me - El Cajon, California

The girls back there at the photo printer they was so rude to me and they try to not help me. They make themselves busy and they try to not help at all and I do tell them my English is not good on the computer but they still ignore me and the I left without do , my baby picture read more

worst clinic ever. they have 10 people back there but only one at tbe register when they have a line with about 7 people. they also don't look up things correctly or even try . they are rude and disrespectful . i don't understand why miserable people get into healthcare when they have no desire to help. read more

When I call I wait more than 20 minutes and after that, someone answer when I ask about my medicine, she told me I'm sorry we don't have a system. I ask her please double check when she do that. Finally she said ok. I find it. This is seriously. So I don't waste my time. I switched another pharmacy. Don't waste your time about this pharmacy read more

I want to say the Filapina cashier AND Josh provided EXCELLENT CUSTOMER SERVICE!! Thank you both for providing a Very POSITIVE experience read more

I usually never have a problem calling regarding my prescription but today September 18 @ 8:30pm it seems as if there is no working or they are really busy!!!!????? I've been on hold for 12 minutes... the line rings, and they immediately put me back on hold the first time. And then again it rings and whoever answered the phone immediately goes "please hold" .... Wtffff it's Thursday night... there's no way. Actually ridiculous. Update: I called again, and they still avoid my call by leaving me on hold!!! I will be switching pharmacies based on this incident alone. read more

Amar and Kevan was professional and very knowledgeable and very helpful and customer focused excellent communication on the options and how to use the product always friendly and respectful pharmacy staff thank you again ! read more

The manager she is scammer i bought a bunch of things she charged me twice for one item i said its ok she made a mistake what she did she refunded me One only and charged me For one more !!!!!!!!! Horrible Experience and She said if you are not Happy Go somewhere else How come like these people Run the store ??!!!! The photos explain everything read more

Walgreens - Cosmetics & Beauty Supply Near Me - El Cajon, California

The lady at the register was rude. I asked to speak with the manager. The manager was worse than the employee. (I asked him his name, he refused to give it) I told him that his employee was rude, he looked me up and down and dismissed me with a sarcastic "have a nice day". That was his only response. He did not say may I have more information or I will speak to my employee, nothing, just a sarcastically toned have a nice day. I told the manager that I could see now why his employee felt comfortable behaving the way that she does, the manager responded that he did not care what I had to say and mocked me as I was speaking like a child mocking someone. The manager is a potbellied, bald man in his late sixties wearing black rim glasses, he is definitely on the cusp of or past the age of retirement. If he is going to continue to work, he needs to remember that disregarding and being disrespectful to customers who have not been disrespectful to him and behaving in an immature manner are not attributes for someone in a managerial position. read more

This pharmacy is horrible! Ive encountered so many errors that have taken hours on the phone to fix.The latest is that I called them to update insurance information by phone. Days later I went to pick up my script and was told my new insurance doesn't cover that medication. It's an often used medication. I confirmed my prescription coverage with them and they confirmed it's not covered. I contacted my insurance and they contacted Walgreens. Turns out they never updated my info and had never tried to process it. I will be transferring all prescriptions from this company read more

Horrible clerk behind the desk. Ahumud wouldn't take extra step to even open the bathroom.

It's funny to see that I am not the only one to have these issues with this particular pharmacy. This was the worst experience I've had with a pharmacy and it's a shame because my home Walgreens in Santee is so much better, but had to send a prescription to this location due to them being out of stock. I was told 2 different times that my daughter's antibiotic would be ready in 90min...these conversations were 2hrs apart. After the last 90min wait, they said her medication would be ready after 9pm, this was at 5:30pm. After some back and forth with the pharmacy, my husband finally was able to pick up her medication, only to be met with a very unprofessional pharmacist, who gave him such an attitude. To be in the medical field, let alone a Pharmacist, and to be treating customers like that is such a disgrace. Never sending prescriptions here again. read more

The pharmacy is always behind and not everyone behind the counter assists in a professional manner.

I transferred my prescription from Rite Aid to Walgreens, and it seems like every time I talk to a pharmacist (whether it's over the phone or in person) it's an inconvenience to them to help me out. I hear sighs when I need help, or try to rush me off of the phone, which sucks when you really need their help. Today I was helped over the phone by Leen, and I could tell she was soo busy, but she was still so helpful and nice! Kindness goes a long way, and I really appreciated her patience. She listened to my problem fully and got it taken care of. Thank you for being so helpful!! She deserves a raise. read more

Only place open but Rebecca was salty. The register lady didn't catch her name but was literally 2 minutes ago was dull and made checkout super uncomfortable. The 1 star average rating matches the vibe. read more

35 minutes and counting. No one has moved in the DriveThru line. More than 10 cars are waiting. When I call to confirm my prescription to avoid wasting time, the robot can never find it and I can never talk to an actual person. Somehow Walgreens sucks even more than Rite Aid. read more

Five stars for the amazing pharmacy staff who worked so hard to assist guests in a 45 minute line today. You guys are rock stars.

THERE IS HOPE FOR THIS PHARMACY!! They need to promote NIKISHA !!! She was working the drive-thru at 3AM! I was doing an Instacart order but only the drive-up was open. My customer had a major toothache and CVS was closed too!! So I asked NIKISHA if she would mind grabbing 5 items. She did a great job filling my order and the end customer was extremely grateful to both of us!! Great job NIKISHA!!!! read more

Unbelievably inefficient, they've lost my fathers Rx twice in thei shelf! 100% poor organization and filing system. staff is not experienced and slow. I stood in line 3 separate times over 45 min. while my ailing father sits in the car. I am visiting from Seattle and cannot believe how poorly this pharmacy is ran. I will switch my fathers many Rx to CVS and online with another company. Do not come to this pharmacy, read more

Update: in my experience... the quality control in this Walgreens is horrible. I'm taking my prescriptions elsewhere. It's zero trust at this point. This all reminded me, out of the last 4 times of getting prescriptions, only 1(one) time was there not a quality control issue. Either by standard, communication, courtesy, errors and fixing them. After posting the recent experience, and, seeing multiple similar experiences by others over extended period. Decided to speak personally with Lance the manager. Wanted confirmation of what seemed the truth, they/he could care less.. I got it.... He was patronizing "polite".. Yah bless em, I'm out. read more

Worst pharmacy ever, very unprofessional. Every time I try to get my medication "oh it'll be 45 min ok" show up" oh it'll be 45 minutes "show up "oh it's being worked on" 3 hours sitting in my car with a back disease is not my cup of tea. If you're going to take a lifetime let us know don't lie, the truth of it will be 3 hours saves me a lot of hard ache. They have a lot of excuses all b.s. just tell us or at least me you have to wait for 4 hours, I'll understand more than Walgreens pissing me off making me come back 3 times. Seriously pick it up guys people depend on you to be fast and courteous not slow and people are a burden, pharmacists literally help the sick so making them feel like a burden because you're working is messed up. read more

This pharmacy staff really sucks. They are very bad in timing and they promise for nothing people go through hell until they get their meds by them. Maybe you guys should talk to each other since you guys are always working together so you understand each other and when you guys talk to patients, you'll know what to say exactly Not. People are in hell going with pain and on top of it. You guys are mad. read more

Bad. I arrived in a lot of pain, ready to pick up my prescription, and they claimed it was never called in. I came back with the paperwork proof from the doctor and had to wait over an hour for them to give me the meds (they didn't even give me all the correct meds the first time, so I had to wait longer, with my head pounding and nowhere to sit). In the meantime, I saw the same thing happened to another customer. The pharmacy tech was also rude. read more

LITERALLY the WORST possible walgreens you could go too!! One of the many problems i've had with them is giving them my disposable camera and BOTH times they didn't return my photos! This place sucks!!! read more

This is the worst pharmacy ever , i have a ear infection and have been waiting for a prescription to be filled for 3 hours and their excuse is "we're behind" that's unacceptable , so because you guys don't have enough staff I have to sit in pain for hours ??? On top of that I've been waiting over two week for my full birth control prescription! Every time I bring this up it's as if they have no idea what I'm talking about and then say they need a couple more days . Please do not use this pharmacy unless you don't mind being disappointed, in pain , and without your needed medication. Literally the worst pharmacy in San Diego read more

Wouldn't recommend them to my worst enemies. Pharmacy has such a high turn over rate that nobody ever has any idea what is going on. Long lines due to this. Be prepared to argue with someone and also be in line for 45 minutes no matter what time of day . Might as well drive to a different location shocked they are still in business . Can't give 0 stars so 1 read more

Today this pharmacy gave me someone else's prescription! They were so cavalier about it too, crazy! Really no need to go into all the details, that's pretty much all that has to be said. Last time we will fill anything here. read more

They have only one Pharmacist at this location who is there limited hours. It took hours for them to get an antibiotic ready. It took me days and four separate tries to finally get my prescription for diabetes medication filled. They got sullen when I refused to sign up to have my prescription automatically refilled there and asked for my credit card on file, which I never asked to be put on file, to be taken off. There are a few decent people working the pharmacy, but there are a large percentage that are incompetent and horrible. I won't be using this pharmacy again and I urge anyone else to look elsewhere to fill their prescriptions. God forbid someone try to get something important like cancer medication at this location. read more

The worst Walgreens I've ever been to. If I hadn't been to other Walgreens, I don't think I'd ever step foot in a Walgreens again. Granted, this review is purely for their pharmacy. The rest of the store is fine. They have cancelled my prescriptions after notifying me they're ready to pick up. Orders that were supposed to be delivered never get delivered and no one knows why. Their lines are usually long and staff seem to have no clue about the most basic questions (when I request a syringe adapter, they look at me like I'm speaking a foreign language). I'm getting stressed out just thinking of the many issues I've had with this store. I'm switching my prescriptions to CVS even though they don't have a drive thru and are further away. It's worth it. read more

Came in about 3/4 times and each time whether there's one person in line or ten it seems to take more than an hour to be seen by anybody, it's insane how badly organized this place is. read more

I've used this pharmacy for years. The last 6 months they've been horrible. Every prescription they say they Never received any prescriptions that were sent in. I went to pick up my prescription a couple days after it was sent in and they said first they never got it. Then when they realize they did get it, they said they didn't have it in stock. They said they would order it and it would be there the next day. So I went in two days later just to give extra time and they still say it was never ordered. They need to order it and it will be in the next day. I went in a third time was told the same thing while I was standing there . The pharmacy tech was on the phone and told two or three other people, the same exact thing she told me and have no qualms about it that's just apparently how it is. Also, another time I went to get my prescription that is a non-narcotic. I was told that they didn't have it ready because it's a controlled substance. It is not a controlled substance at all but that was excuse. I got as I don't know the medication I'm taking. read more

Estrela was a life saver! We're flying in a few hours but forgot to get the travel containers for our liquids. Thankfully, this Walgreens location was open 24/7. We walked in and asked Estrela to guide us to the travel containers. She was so nice and helpful from the start. While we're browsing, she told us that their system just went down and thus they couldn't check us out. Since we desperately needed the travel containers, we asked to pay with cash so they could ring the items up later. Estrela asked her manager and got the approval. We're so happy and grateful for her help. On our way out, she wished us a safe flight. What a sweetheart! read more

I called this pharmacy today and spoke with the pharmacist. I did not get her name, but whomever she is, she is very rude and nasty!!!!! Very bad for business! How does someone have a attitude working in healthcare and is supposed to be helpful! HORRIBLE customer service!!!! read more

Update: this pharmacy is still just as bad if not worse. I only come because my mom refuses to switch pharmacies. This is my third time coming back today for medication that was supposed to be done at 5 and then at 8. Now it's 9pm and it's still not done. My mom is in horrible pain and they've had the prescription for over 9 hours. I am beyond frustrated with this location. read more

Worst pharmacy. They're listed as 24 hour pharmacy but that's not accurate. My sons pediatrician sent in my sons medicine (at 7:30pm to this location and we arrived by 8:00pm) and it was already closed. A note read "short staffed, closed until tomorrow morning." My son had horrible diarrhea all night because he couldn't get his medicine. Don't send meds here. CVS in Santee off of Mission Gorge is open 24 hours. The pharmacist at that location tried calling Walgreens to send medicine over to them and the answering machine would keep hanging up on the pharmacist. What if my son needed life and death saving medicine. DO NOT SEND meds here, please. read more

Pharmacy is always behind in prescriptions. Always a line inside and out. When are they going to fix this.