CVS PHARMACY, ALPINE, CA…read more Same as another CVS user: "You cannot get to a pharmacy rep at all. Their virtual assistant is trash! You spend 10 mins going in circles." I spent 10 minutes just trying to find out if RX ready for pick up. She kept telling the total number of RX's I had with CVS. =============== So here is what you do: When Visual Ass asks if you are calling from a Providers Office, select that option - 1) It will say: Do not recognize your phone number calling from, just keep telling it you are Medical Provider.** There you go, now on hold to speak to the Pharmacy Clinician, or Pharmacist.

You cannot get to a pharmacy rep at all. Their virtual assistant is trash! You spend 10 mins going…read morein circles with this and it says theres a problem and to call later. I'm so upset Rite Aid closed! I hate CVS.

First time filling a prescription here , apparently I didn't read the hours right and they were…read moreclosing at 6pm. We arrived in the drive thru at like 5:58 pm behind another car . They pulled us up and realized that the prescription sent said to have it filled tomorrow, instead of today . But she asked if I could come inside so we drove around and I went inside . Obviously they were closing , it was about 6:05 at this time but the pharmacist filled my prescription , I paid and off I went . Just want to say thanks so much as I had been feeling like crap for days and we live an hour from town ! Was able to take a pill and start feeling better and not waste gas to come back the next day ! Thanks again and I highly recommend this location !

Well, no wonder Rite Aide are going out of business. If the Rite Aide in Alpine's grumpy -non…read morecommunicative customer services and piss poor pharmacist in Alpine are indicative of the rest than maybe Rite Aide should rip the band aide off and just close.

Truly the BEST in Ramona! So refreshing how they go out of their way to make life easier and they…read moreare kind and thoughtful too.

Friendly, knowledgeable & always professional. Absolutely a wonderful business in Ramona.read more

The people are nice and accommodating. They even find me a coupon when my insurance won't pay for…read moremy prescription they keep me well informed and are very kind and gentle gentle with my nine year-old mother.

Everything about this pharmacy is the best. They treat you with such respect and really do care!!…read moreFrom the pharmacy manager to every single person who works here will give you their all. I highly recommend Sav on pharmacy in Alpine!! Thank you to the best pharmacy team I have ever used!!

Since Rite Aid closed, and Walgreens has taken over their prescriptions, their customer service for…read morefilling prescriptions has been a problem, slow, mismanaged and partial orders are being filled. Also the online Walgreens App for prescriptions is always wrong! This location needs more help and better fulfillment for orders. Probably Demoncrat run!

Let me start by saying that I don't take loyalty lightly when I like a company or respect the…read morecompany I should say I can be known to let some things slide. With saying that... I loved Walgreens when my husband was going through a fib. The first time I could've lost my mind totally but they had a pharmacist assistant named Kevin who I will always love. Kevin helped me and my family while I went through chemo and radiation for stage 4 1/2 cervical cancer. He always kept us in the loop. Meaning he would let us know if we should order something early or if we can get it for cheaper just a Fort Knox worth of information. In my opinion. I grew fond of the two female pharmacist they have Working there now they were very nice and helpful. Then corporate, Walgreens decided to take on more than their pharmacist could chew... some numbskull in corporate decided to take on Rite Aid's customers since Rite Aid closed when they were having difficulty keeping up with the prescriptions they already had. And now I can't even stomach the thought of ever having to go through the doors of the Walgreens again for over a year almost every single time I've called the pharmacy. It does not matter which time of the day or night of course when they're open, I have to wait on hold a minimum of 30 minutes on hold and in the last eight or nine months three of those times when they went to answer the phone I got hung up on. So I had to call back and be on hold for another 30 minutes before I was able to talk to them. According to them, their phone management company is lacking because it's their fault (the phone management company )that they've been hanging up on me. So fast-forward to today after being upset because I was told that again which for the last couple years almost every month, they send me a text saying that the prescription should be filled in two days but by the time the two days are up. I get another text saying that it's delayed because they ran out and they have ordered more. This is gone on every single month for at least two years. It has not gone unnoticed on their end because I have pointed it out to them a few times. My husband and I have been married for over 25 years and I'm a little protective of him with saying that it's his Mojarro for diabetes not for weight loss. It's for his diabetes. It's life or death and they mess with him every single month and make it late. We've tried changing when we requested. We've tried everything that we could think of and they still screw him every single month. I am starting to feel like they don't care. That's a problem with me if they don't care about their customers than screw them. Ever since Kevin left there they have totally sucked at customer service. So again today after the 30 minute being on hold, I decided to call back and ask for the store manager instead of the pharmacy. After being on hold some more time they get to the manager and mind you I'm pretty upset. I've already been hung up on and I am dealing with the same delay crap that I do every single month Because they don't know how to order their pharmaceuticals correctly apparently... as I start telling the manager that I'm sorry I'm not upset at her. She hangs up on me. So now I am upset at her. #1. If she didn't intentionally hang up on me, then she sucks at her job she should make sure there phone lines work in the last eight or nine months. I've gotten hung up on three times after being on hold for 30 minutes and I was on hold for 30 minutes because I had to call them up and find out why they were delaying the medicine that they told me they would have ready. So what I'm saying is... that ignorant something something manager can't get the phone lines fixed in eight or nine months or more than maybe she needs to get another job. And #2. If she was just hanging up on me on purpose, then she's just a piece of crap. I was rightfully upset, and if she was so offended by the couple curse words that fell out of my mouth then she must've been one of those kids that got a trophy just for participating. I'm just saying her fragile little ears maybe should go for a different job like in Trump's administration. So I am totally disgusted with Walgreens and will be moving my prescriptions elsewhere. I have zero faith in that company. They just don't care about their customers. All they want is more money more money more money.

Raj and his team are one of the most caring and friendly pharmacy staffs I've worked with. They…read moretruly show they are there to help you and go above and beyond!

Worst pharmacy I've ever used. Had to transfer RX to them when Rite Aid closed. I'll place a refill…read moreorder then never get notified when it's ready. Days later I'll contact Leo's and it hasn't been filled or they can't find it. Then I have to wait again to get it filled. They won't contact the doctor to answer questions about the order so I have to do it. I had an RX filled that wasn't the quantity the Dr. prescribed. I had to correct their error.

They fill prescriptions quickly and that's great when you are sick and everyone there is polite and…read morehelpful.

I got in the drive-thru line at 4:55 PM with four cars ahead of me. One car alone took nearly 15…read moreminutes. As I got closer to the window, it started to feel like the staff was intentionally dragging their feet to stall until closing time. When I was finally the next car up, the window was closed without a word--no acknowledgment, no explanation, just shut down. After waiting over 30 minutes, I was completely ignored. It came across as if the staff didn't care that I had been patiently waiting in line well before closing. I understand things get busy, but customers should still be treated with respect and not pushed aside. This felt like poor time management and a lack of basic courtesy.

He venido a esta farmacia un par de veces y, sinceramente, es muy triste decirlo, pero aquí…read moreclaramente perfilan a las personas según quiénes son, especialmente a quienes venimos de Los Ángeles y no somos locales. Aprovechan eso para subir los precios exageradamente. Esta es la segunda o tercera vez que vengo, y en esta ocasión vine a comprar medicamento para la alergia para mi hermana. Intentaron cobrármelo casi cuatro veces más caro. Mientras estaba pagando hice mi propia investigación y decidí no comprarlo al final. Este lugar constantemente intenta aprovecharse de la gente. Mejor ahórrense el dinero y vayan a otra farmacia más ética. Este negocio se siente muy abusivo y poco confiable.

They have everything you need & if not, they can get it from another pharmacia. It's so much…read morecheaper than in the USA.

I live in Little Italy and am so happy that we've transferred our Rx's over to this pharmacy from…read moreCVS. The pharmacist is always kind, helpful and happy, as are anyone else at the counters. Way better than than previous pharmacies we've used. This store gets a bad rap because of all the homeless looting the store - emptying its shelves. It's a daily battle, they've tried security at the doors, but for whatever reason they don't have it anymore. They should permanently close off the door on Kettner and create a booze only counter with the liquor behind it, not accessible to the customer unless they are buying it at the booze counter.

While in San Diego this was the first place I went to gather supplies for my room. I did stop in…read morehere again at least once before departing, so this review will be a combination of the both visits. Coming here I expected more of a selection. It appeared that the wide variety of selection was set for libations rather than other items in the store. For the footprint of the store it seems that there just wasn't enough room in house to accommodate that. Like I said, because the libations took up a solid two aisles. That meant that the rest of the aisles were left to have items fight for counter space. Unfortunately on both of my visits here I did not find what I needed and had to venture elsewhere to get those items. Customer service wasn't too bad here, they were attentive to the needs of those in the store, but at some points they appeared to be bothered to help you at first. It is what it is. I view this more as a community convenience store than a Rite Aid. I suppose if you live in the neighborhood it is better than trekking to wherever to get a quick item.

Dr. Tanaka takes really good care of his patients. He really goes above and beyond for the…read morecommunity members. The office staff is always really nice. They help take away the anxiety with seeing a dentist. And the type of care they provide is next to none. I can't believe I'm saying this, but I enjoy going to the dentist now.

I got my prescription for toothpaste super fast after seeing the dentist. Paid $10 co payread more