I got in the drive-thru line at 4:55 PM with four cars ahead of me. One car alone took nearly 15…read moreminutes. As I got closer to the window, it started to feel like the staff was intentionally dragging their feet to stall until closing time. When I was finally the next car up, the window was closed without a word--no acknowledgment, no explanation, just shut down. After waiting over 30 minutes, I was completely ignored. It came across as if the staff didn't care that I had been patiently waiting in line well before closing. I understand things get busy, but customers should still be treated with respect and not pushed aside. This felt like poor time management and a lack of basic courtesy.

i have to say, it is SOOOOOOO hard to deal with vaccine booking appointments through the CVS…read morewebsite. I was soiled by just walking in and asking for what i thought i needed. Their site asks so many questions. I never can complete the process my first visit to the site. However, once I arrive at the pharmacy, the staff is super nice. I have gone into 2 locations in South Tahoe. Since CVS is on the computer, they can see my history and twice adjust what I need due to my history. I am finally learning to "prepare" for scheduling, so it is not as upsetting when trying to figure out the new online scheduling process.

I'm typically not a Walmart shopper, but I came here specifically because I heard about the Hello…read moreKitty Valentine collection of plushies, gift sets, and other HK goodies. Since I was there already, I walked through the store and found other HK treasures. I walked away with more than I had planned to purchase, including a pair of HK shoes, lounge pants, and t-shirts. I had never realized that Walmart carried so much HK merchandise! I'll have to come back and see what other good stuff I can find! I like how this Walmart location is a Supercenter, so it carries fresh produce. Not a bad place for grocery shopping...

This is definitely a supercenter. Poway has one of the larger Walmart locations in San Diego and…read moreyou can usually find what you need here. Inventory can move pretty quickly, especially on the grocery side. They do their best to keep things stocked, but sometimes they can't keep up due to the sheer volume of sales. With that said, they move a lot of people through, but it rarely feels overly crowded. I come here for the same reason many others do. They often have the lowest prices around. The store is kept neat and clean, and the employees are very helpful when approached. Check out can be hit or miss. Sometimes you have to wait in a line and other times you can walk right up. The wait is sometimes caused by closed stations. They are good about always having an employee in the self checkout area to help if needed.

Main review is for the pharmacy. I went in for my vaccinations. I made an appointment online the…read morenight before I was able to get an appointment. The pharmacy staff was really nice. One staff member was there today she wasn't wearing scrubs or a white coat. But she was so friendly. Really great customer service. The tech that gave me shots was very nice as well. Hardly felt the shots. As for the store itself. The shelves were pretty bare and under stocked.

Very rude and incompetent people, after a long waiting line I finally reached the prescription…read morepickup window I said that I had a question, the pharmacist asked me to move to the drop off window without listening after a15 minutes wait she answered my question who could have been done at the first place in 3 seconds I had to do the long waiting line again to finally pick up my prescription that it took them forever to find, another day they text me to call for giving them my insurance information but kept me on the waiting call for 30 minutes until I hang up and call again, when I said to not putting me on hold a very rude lady put me on hold anyway, so I hanged up and I'll have to call my doctor office to change pharmacy. That was the closest pharmacy to my home but I'm ready to go somewhere else unfortunately.

I was on hold for over 7 minutes, this is unacceptable customer service…read more Never even heard of this pharmacy, but if this is how they conduct their business, I don't want any part of it. Not recommended. Moved on to another pharmacy who values customer service, which is of the utmost importance.

They had PHOTOS of my health insurance card that I uploaded to their website, yet it's been two…read moreweeks since my dermatology doctor visit and I have yet to receive my prescription. My dermatologist also has poor communication practices since I wasn't told that my prescription was being sent here. I was told it was being sent to my Savon Pharmacy. Then I get random phone calls from this Pharmacy and the voice mails they leave are unintelligible because the person leaving the message isn't a native English speaker. Then they waste over a week insisting that my new health insurance cards are no good and it turns out they incorrectly typed my insurance info into their computer. Instead of apologizing and saying, " I'm so sorry, that's our mistake"- they hang up on me. I was under the impression it's supposed to be about the patients since we are the ones paying. Anyways, as a native Texan, I'm still in shock at the rudeness of this pharmacy. My hometown specialty pharmacy would never have treated me this way. Avoid this pharmacy at all costs.

This pharmacy is the worst I have ever been to.The lines are easiest the longest of any pharmacy I…read morehave been to.It was 87 degrees outside and they had the A/C off and it felt like 90 inside the store.

Staff is always so helpful, whether it be on the phone or in person. And I like that my medication…read morecan be delivered to my home, if needed.

I love working with this pharmacy. Ms. Gisu always helps me in the best way, she's very responsive,…read moreand she always follows up.

No communication with patients. No communication with doctors. Zero follow up. I understand that a…read morepatient has to take control of their own care but this place makes it hard for the patient to do so. I once called to get clarification on a medication and the pharmacist suggested I google it. I requested a refill which required they reach out to the doctor. They sent it electronically once. Do yourself a favor if you're actually dependent on your medication avoid them. As soon as I can find a way to I am out.

Hands down, this is the best pharmacy in the USA! I travel a lot for work and they have helped me…read moreevery time! They are efficient and help get the insurance paperwork navigation seems like a breeze!

This Pharmacy is absolutely incredible! I always try to give my business to smaller "mom and Pop"…read morerun businesses as opposed to Big, corporate/chain run organizations, such as CVS, Walmart, etc. pretty much every time I call the owner himself answers the phone. He will bend over backwards and go out of his way to help you and make sure you are taken care of. I have never experienced such an incredibly high-level of Customer Service from a Pharmacy as I have from Express Pharmacy in Escondido . The other employees I have interacted with are all extremely kind and courteous, and every single one of them are equally knowledgeable and friendly. The prices here are just as competitive, if not better than the big box pharmacies, which makes it a no-brainer on where you should go if you have a prescription that you need filled! Express Pharmacy also has a very big selection of over-the-counter medicine as well, and every employee is extremely well-versed in their knowledge when it comes to giving recommendations. With that being said, they obviously always run everything by the pharmacist as they should. In summary, I truly believe you are missing out on incredible service, great prices, and a very friendly and family oriented atmosphere if you are not bringing your business to Express.

$19 for passport photos! I was helped by the front lady…read morenamed shawday (spell check) she was super sweet and very helpful and let me take a few passport photos even while she was super busy with tons of guest. She's the definitely of customer service! Love her! Will be going to this location CVS from now on!

This CVS really grinded my gears the other day as the pharmacy employee saw a clear example of a…read morecustomer acting poorly and didn't do anything about it. In my eyes it isn't up to us other customers to say anything, but he should have. Here is what happened. As we all stood in line waiting to grab a prescription, a lady waddled up to the counter that was already fully occupied with customers and stood over a customer's shoulder. For one, that's a pretty big violation and the staff member should have told her that it was a invasion of privacy (the customer had to), and for two, when he was done with the customer at the counter he started to serve her when there were at least four of us waiting to be seen before her. Sure, any one of us customers could have spoken up but the pharmacy authority figure could have easily said "there's a line, you need to stand in it behind those people." If I would have said something I probably would have ended up on TikTok with an inaccurate title of "angry customer starts fight at CVS." Totally not worth it. He saw it, he did nothing, and while not the biggest deal in the world, accepting human entitlement is not cool in my world.