I switched to this pharmacy from one I'd been using for 8 years simply because I thought it would be more convenient. Never did it occur to me that not all pharmacies are the same. I mean, a prescription is a prescription, right? Surely there are guidelines, safety measures, precautions, regulations, licensing requirements, laws, etc. to protect a consumer within a medical establishment, right?
In all the years I was with my former pharmacy, I never once had a single problem with anything. In fact, they always went above and beyond and were always very professional. I also had no reason whatsoever not to trust them with my health and well-being - my life. Such a thought never occurred to me
Unfortunately, in the month that I was stuck using SDOCP, I did learn that not all pharmacies are the same. I'm not going to go into all the details of everything that went wrong, but it was a bad experience from the very beginning and in every imaginable way. One of the most shocking things is how unprofessional the place is. Unlike every other business I have ever dealt with in my life, rarely could I even reach them by phone, and if I did leave a message, never once did I receive a return call. This is a PHARMACY. There also was something wrong/different with one of my prescriptions because it resulted in a 100% return of the symptoms it was supposed to be preventing (thank God they weren't life-threatening) and which I had not experienced in 8 years. Some might consider that malpractic. I'd finally had enough, and even with all the problems I had here, never once did I receive a single apology. I wasn't going to bother writing a review, but after attempting to get them to correct a problem and being assured it had been taken care of and it wasn't and they simply continued ignoring all my calls, I decided they need to learn that a business can't treat customers like that and get away with it. Consumers have protections and legal rights. I am contacting the proper agencies.
I will be more than happy to use a pharmacy that is 40 miles away, where I am treated with respect and as a valued customer. I also now understand why the pharmacy I returned to is the only one my doctor will use. They have an excellent reputation and clearly have earned it. read more