1 Star This was one…read moreof the most frustrating and concerning pharmacy experiences we've ever had. The staff was unhelpful and provided incorrect information--something that should never happen when people are relying on medication for their health. We contacted this pharmacy several days in advance to transfer my wife's prescription from our home pharmacy. What should have been a routine, straightforward process turned into unnecessary resistance and delays. The issue occurred on Sunday, December 28th, 2025, between approximately 6:00-9:00 PM, with the pharmacist working during that time. She was dismissive, unwilling to assist, and cited "policy" reasons that later proved to be false. To verify, we contacted another pharmacy, which completed the transfer without any issue and explicitly stated that the information we were given previously was inaccurate. This strongly suggested that the problem was not policy, but a lack of professionalism or willingness to help. Given the importance of reliability and clear communication in healthcare, this experience was concerning. We hope management reviews this interaction to ensure accurate information and consistent service standards going forward. When a pharmacy mishandles situations involving essential medication, it undermines trust and puts patients at risk. Based on this experience, I would strongly recommend avoiding this location and taking your prescriptions elsewhere.

CVS has been trying to be the local place for your pharmacy needs. Prices tend to reasonable, but,…read morewith the Rewards App you can easily find coupons that will give you a better deal. Merchandise selection are good. The staff are friendly and helpful. Using the Self Checkout is a breeze. Parking has narrow stalls.

I called and once again was put on hold for over 15 minutes. Then I went there and demanded my…read moremother's medication seeing how they never called to let her know that it had been filled and is waiting for her. They left it on the shelf for 8 DAYS!!!!!! So now I am having my mom's prescriptions sent somewhere else. BE VERY CAUTIOUS!!!

These are purposely slow pharmacy! I took an hour to handle 4 customers! When you ask them to hurry…read moreup they shift into ultra slow mode.

Wow! Always short staffed and long wait times for the pharmacy. Drive thru is always extremely…read moreslow! When the one on Felicita was open, they had it dialed in.

Worst pile of shit pharmacy ever. Prescriptions are always late, you have to constantly call, they…read morelie to you telling you its been ordered, and they will notify you- but it is just not true. You sit on calls waiting for 30+ minutes - to an hour average- with 1, or 2 "people waiting ahead of you" they don't call you back, you get your prescriptions late EVERY TIME. DO NOT EVER USE THIS PHARMACY- it is the biggest joke, it needs to be shut down and condemned.

CRAZY and I must post for the safety and well being of our community! I was prescribed a brand…read moremedication b/c I am allergic to the preservatives contained in the generic. Active ingredients are the same but the generic has preservatives that can land me in a hospital and near death. The prescription from the Dr had dispense as written (DAW) / do not substitute. The pharmacist filled with the generic. I explained that the script had a DAW b/c of my severe allergy and I needed the brand. They apologized and reverted to the brand. Next time they filled it again with the generic even tho it had a DAW. This time I was furious. Twice they could have literally killed me. And the pharmacist had the nerve to say that it is not the pharmacist but that corporate implemented a system that fills with the cheapest medication. I explained that I work in the biz and the pharmacist is required to verify the medication with the script before filling and after filling. The pharmacist argued and said the system does it and it is outside of their control and that the active ingredient is the same so there should be no concern. Well - the concern is the preservatives that are in the generic but NOT in the brand. Can you believe this - i am arguing with the pharmacist about the ingredients after working thru this with my dr already???? What is the point of having a pharmacist if the system does what the system is programmed to do? What about medication safety? There is no accountability and no responsibility. This is like me saying I am behind the wheel of a self driving car and when it crashes it is the car and not me. How and why would I not take control of a car if it is going to crash and I have the ability to mitigate a crash. I am flabbergasted. If CVS has no safety controls why would I continue with this pharmacy? I am switching pharmacies. If you prefer to stay with this pharmacy please understand what your Dr is prescribing and check your scripts to avoid safety concerns. Do not be afraid to stand up for yourself. Know the risks with this location. I no longer trust this location - risks are too high for me. CVS has lost me as a customer - period! I will look for a different prescription fulfillment company for my own peace of mind. Costco is around the corner and I am sure I can find others.

Walked in to make a purchase and use a restroom however the restroom was closed. When asked one of…read morethe workers whether the restroom was closed temporarily or permanently their response was "the restroom is closed permanently because I am tired of being a maid"...

This is the only CVS that does not have restrooms for costumers…read more Quite glad an employee helped me out by letting me ise theor restoom God bless for his great kindness

Noemi in the beauty department was extremely rude. Walked up and asked where the nail cutters were…read morewith my girlfriend. She told us where. We pressed the button for help and she walked up and said next time don't press the button when I'm walking up in a rude tone and visibly upset. I said to her why did you say that ? We didn't know . She lied and said she told us she was on her way when we asked. Mind you she wasn't walking up when we left her and i didn't know she would be the one to help I don't work here and figured she was just stocking . Once again don't work here don't know how everything's handled. She claimed she said she was in her way but that was a lie. she became argumentative and kept lieing about what she said. I asked for her name or the manager and she gave us the silent treatment at that point. Mind you I got Sudafed right before this the same way by pressing the button and having an employee help and that woman was extremely nice and helpful. Noemi needs to check her attitude. When you work in customer service you should be nice and attentive not rude and overbearing for no particular reason. I spoke with the manager and he didn't seem to care at all and was reluctant to give us her name. I'll be contacting the corporate office because this was completely uncalled for.

I was completely impressed with their professionalism and customer service. The Pharmacy Manager, I…read morebelieve her name is Anne is always inviting and I feel comfortable talking to her about my concerns. This is my go-to place if I need to pick up my prescriptions. Their staff is not only friendly but also highly skilled.

I accidentally stepped on a rusty nail while putting up a new fence. I had 24 hours to get the…read moreTetanus shot or else I might Tetanus. I looked online and saw that Albertsons and CVS offered it via walk-in. I don't use CVS anymore, way too expensive, so I gave Albersons a try. Had to fill out one page of paperwork and show my insurance and 3 minutes later I got my Tetanus shot. It was that easy... It was free with insurance. - They have really good jalapeño cheese bagels and kaiser rolls here.

Smaller size Walmart, because most of the fresh groceries had to be put into a separate Walmart…read moreNeighborhood Market, due to a Vallarta market already being in the shopping center. Pretty convenient, because it's close to home. Originally Escondido didn't want a Walmart at all, but I guess they finally caved because of the tax revenue. It's usually busy, but not insanely so. You can get a parking place that isn't too far away, unlike the bigger locations. And checkout lines can get a little bit long, because there usually aren't many lanes open. Because it's smaller, it's not too difficult to find things. They have a few things that the bigger ones don't carry, and they may have things left when other locations are out. That happened during the pandemic, definitely.

Nice store I've only shopped at this Walmart once but it was easy to find what I needed. Store was…read morecomfortable not too cold as some stores keep the temperature too cool. I like Walmart produce. The prices are fair and good amount of organic produce. The cashier was very nice and we had a nice conversation. The USAA card allows you to redeem $10 off your purchase which I didn't know about until the cashier mentioned it when I had my USAA card out to pay! Very nice!!

The Pharmacy and vaccination area is filthy and disheveled, and everything in the rest of the store…read moreis increasingly in locked cabinets. You will grow old waiting to get something out, because the store is severely understaffed. All in all, this shipping center is dilapidated and is a haven for the unhoused. Do not go after dark.

Large parking lot with plenty of parking always. Big CVS. They had what I needed! Will be back!read more

It's a drug store, with a full service pharmacy. The pharmacy is where is have they most…read moreinteractions. Let me tell tell you, they are a BUSY operation! And they are doing their best. Due to that, customer service lacks. If your insurance has a problem, the refill is or fill is canceled, or delayed: no call. The app is updated and it's super hard to get someone AT THE STORE, calls go to central Call center who have no idea. So pro tip - go inside, plan for 30-40 mins, and talk it out with them. And the pharmacist is on lunch for 30mins between 1p and 2p, so plan accordingly. This is a management issue, not supplying enough staff for this very busy location. The staff, very nice. And no one is intending to be rude or cause issue, they literally only have time to touch each script one time.. I also got my recent vaccines there. I wasn't sure what to expect. It was surprisingly great!! The appointment was exactly on time. The pharmacist explained everything to me, she was very clear, understood my allergic reactions and made sure I understood what the possible side effects. They really surprised me and went above and beyond for that service. The most important thing, is to have realistic expectations here. The interior of the store is well laid out, and in reality I visit the cosmetics section, which has a lovely drug store selection. So. Go here. But. Plan. Have extra time. Bring patience. And talk to the pharmacy in person.

Worst pharmacy ever! Called Monday to see where my sons medication was, they had one filled and one…read morethey ordered Monday, Tuesday I went to pick up one of his medications and they informed me the other was ordered Monday and on the way for Wednesday. I came in today Wednesday and they tell me that the medication was discontinued. First off if it's discontinued how can you place an order Monday? Second how can you place an order on a discontinued item that is "on the way" on Tuesday? Hmmm this is not making much sense. Third the doctor sent the prescription last Tuesday and it took a week for you to place the order? I had enough medication last week to last him a few days and now I'm completely out because of incompetence on the pharmacy staff.

We had a very bad experience with previous CVS pharmacy on El Norte Pkwy…read more We needed important medication for all family members, and for previous cvs it took 1 week to ordered that. But not everyone got it. So we decided to try another CVS AND THANKS God we did !!! Marianne was so helpful, ordered right away for us , promised to call me and let me know And I received this medication less than 24 hours!!! Thank you so much Marianne!!!

I went into use my OTC money....I asked how to find the items that were OTC....The items are…read moresupposed to have OTC on the label by the product...I went through and didn't see that label...the even have an announcement that encourages you to use your OTC benefits.......things need to be labeled more clearly....I will need to go to another store next time!!Thank you Edith for trying to help me....appreciate it...but better labels need to be posted!!!