This is the WORST pharmacy that I have ever been to. I have been going to them for almost 2 years because at first, they were very helpful with a very expensive medication. After going for many months, with them helping me out with the price on my medication, things took a turn for the worst.
They regularly would let me buy part of my medication and come back to get the remaining when I had the rest of the money. However, after some time, they started telling me if I did not purchase at least 30 at a time, they would charge me $5 per pill (when usually when I bought them, it was around $2 a pill). This would more than double the price. Obviously, if I was unable to pay for the full amount at around $2 a pill, how would I ever afford $5 a pill.
Since this was the cheapest pharmacy I could find for this particular medication, I put up with this and would always buy at least 30 at a time. That went well for a while, until things got even worse. So, one day I come in to buy 30 pills and the owner tells me, that unless I buy the full quantity, it will be $5 a pill. I argued with her and said that she has ALWAYS let me buy 30 at a time and I still got the discount.
I gave in, AGAIN, and started purchasing the full quantity of my medication to ensure I was getting the discounted price. Every month, I would go in and the price would increase from $169 to $175, all the way up to $220. They would tell me that their cost went up. I understand that cost goes up, but not every single month. These people are like legalized drug dealers...increasing the price per pill and then increasing it every month for the full amount. It is a complete JOKE!!..
The straw that broke the camel's back is when one time I went in to fill my prescription, and they did not have enough medication to fill it. So they said they would mail me the remaining amount (they had to do this from time to time and usually would mess it up by either sending me the wrong amount, or forgetting to send it at all).
After they said they would mail it, I kind of forgot about it because it was not very many that they owed to me. About 3 weeks later, I called and said I needed to refill my prescription and that I would be by to pick it up the next day. They said ok, we will have it ready. I went to pick it up the next day and they started giving me a hard time that I was filling it a few days early and I explained I was going out of town and if they looked in their records, they would see that over the past almost 2 years, a lot of times I would refill it around 3 weeks and this was NEVER a problem, especially because I did not have insurance. For some reason, this time it was a HUGE issue. I told them to look in their records but for some reason they were unable to. What kind of pharmacy is unable to look back at a person's refill history when they have been going there every single month for almost 2 years??
They finally called my doctor, who said to refill it early. I was running late to catch a flight and very angry that this was such a major hassle that I did not even think to tell them that I still had not received the medication they were supposed to mail. Who can blame me? Every time I went into this place they were either charging me more, changing what they had previously said or done, and always coming up with something new that would cost me more money.
After I get back, I realized I still had not received the medication they were supposed to mail me, so I call them and talk to the owner. She proceeds to tell me that they have NO RECORD of them giving me only part of my medication. She then says they have certain things they must do when they give someone a partial medication. I tell her someone messed up because they owed me the rest of my medication and she needed to figure out who dropped the ball. I thought maybe they mailed it to my old address since I moved a couple months before this, but for her to tell me there is no record of me only picking up part of my medication, just made me realize what a terrible pharmacy this is. I mean, how can you have no record of you owing me medication.
Later, I get a phone call from one of the people who work at the pharmacy and she says they reviewed the tape of me coming in and see that they did owe me medication. I felt relieved that they finally realized they MESSED UP in a BIG WAY. The woman tells me they mailed the medication and it shows it was delivered. I ask what address they mailed it to and of course, they sent it to my old address. She says she will have the owner call me back. A week goes by, no call from the owner so I call back and the owner does not even have the courtesy to talk to me herself. One of the employees says that they will not give me what they owe me because they mailed it and they don't care it was an old address.
They are scheming, conniving, greedy, selfish people and I will tell everyone because the things they do are very WRONG!! read more