This lady was treating a woman getting alcohol so disgusting. Just condescending and a straight bully. It a as right before cut off so she obviously had the power over the customer if they wanted their purchase. So disappointed how people treat others in a service industry. read more

CVS Pharmacy - Drugstores Near Me - ESCONDIDO, California

CVS has been trying to be the local place for your pharmacy needs. Prices tend to reasonable, but, with the Rewards App you can easily find coupons that will give you a better deal. Merchandise selection are good. The staff are friendly and helpful. Using the Self Checkout is a breeze. Parking has narrow stalls. read more

CVS Pharmacy - Front - Drugstores Near Me - ESCONDIDO, California

Complaint Regarding Unprofessional Conduct on 05/13/2026 at Approximately 5:30PM Dear Customer Service, I am writing to report an incident I experienced with one of your cashiers on 05/13/2026 at approximately 5:45 PM. The employee was extremely unprofessional, aggressive, and disrespectful toward me in front of my children and other customers. The situation began when my son asked for a bag, and the cashier appeared to ignore him. I then told my son, "By this time they're already ignoring you." The cashier immediately responded, "Who's ignoring you?" even though she had clearly seen my son asking for help. I explained that my son had approached both her and another employee, but the other employee was already assisting someone else. Instead of simply helping us, she continued speaking in a condescending manner, mentioning that she had "6 brothers and nephews" and telling my son that "patience is a virtue." It felt unnecessary and disrespectful, as though she was implying that we were being impatient. I then asked for a bag and my online order. She requested the last four digits of my order number "to prevent theft," which I provided. However, she never gave me the receipt for my online order. Instead, she continued escalating the situation and discussing my comments with another employee who approached the counter. At that point, her behavior became even more aggressive. She became loud, made faces at me in front of other customers, and called me "crazy," saying that I "looked crazy." I then asked for her name, and she stated her name was "Ashley" and claimed she was the manager. She continued laughing, making faces, and acting aggressively in front of my children. I have never experienced this level of disrespect and unprofessional behavior at your establishment before. I later spoke with another employee, who remained calm and professional throughout the situation. He informed me that the cashier's actual name is Tamara. I also have a video of the incident that I would like to provide if needed for your investigation. I would also like to add that this employee's behavior created a very uncomfortable and hostile environment for me and my children. Instead of attempting to de-escalate the situation or provide customer service professionally, she continued provoking the interaction by raising her voice, making inappropriate comments, laughing, and making facial expressions toward me in front of other customers. I believe customer concerns should be handled respectfully, especially when children are present. The way this situation was handled reflected very poorly on the store's professionalism and customer service standards. I hope this matter is taken seriously and addressed appropriately to prevent other customers from experiencing similar treatment in the future. read more

CVS Pharmacy - Ashley or Tamara (who said she's the manager but acting very unprofessional) - Drugstores Near Me - ESCONDIDO, California

My experience with the Pharmacy was outstanding. The Pharmacist and the supporting are a professional, prompt, courteous and very helpful. It's commendable that they keep pace with the myriad of tasks for the available staff. I recommend this pharmacy whole-heartedly. Thank you all for your great service. read more

Do yourself a favor and go to any pharmacy but this one. They filled an injectable med for me But gave me nothing to pull it from the bottle with or to inject it with. Needles ledge hung up for at least a week waiting on insurance approval for an $11 charge I said I would just pay out of pocket. Thru didn't have one or my meds ready still a week later and I just had to wait another thirty minutes for the needles they still had not filled after I don't know a week to 10 days. This pharmacy doesn't not use common sense and are highly incompetent. I went through this same nonsense two years ago with my last round of ivf. Also couldn't get alcohol wipes filled even though I have an injectable med. Will be my third trip to fill one order of progesterone. Over this CVS is an understatement. read more

Always crowded, chronically understaffed peppered with undesirables. The pharmacy constantly is trying to push "vaccines" on people, despite being told "no thank you" on numerous occasions. Front end staff have shown signs of embarrassment when asked "why do you guys keep asking me this?" Not their fault I suppose. After my last visit I finally pulled the trigger and moved my script fulfillment needs to a local pharmacy. read more

CVS Pharmacy - Long lines - Drugstores Near Me - ESCONDIDO, California

1 Star This was one of the most frustrating and concerning pharmacy experiences we've ever had. The staff was unhelpful and provided incorrect information--something that should never happen when people are relying on medication for their health. We contacted this pharmacy several days in advance to transfer my wife's prescription from our home pharmacy. What should have been a routine, straightforward process turned into unnecessary resistance and delays. The issue occurred on Sunday, December 28th, 2025, between approximately 6:00-9:00 PM, with the pharmacist working during that time. She was dismissive, unwilling to assist, and cited "policy" reasons that later proved to be false. To verify, we contacted another pharmacy, which completed the transfer without any issue and explicitly stated that the information we were given previously was inaccurate. This strongly suggested that the problem was not policy, but a lack of professionalism or willingness to help. Given the importance of reliability and clear communication in healthcare, this experience was concerning. We hope management reviews this interaction to ensure accurate information and consistent service standards going forward. When a pharmacy mishandles situations involving essential medication, it undermines trust and puts patients at risk. Based on this experience, I would strongly recommend avoiding this location and taking your prescriptions elsewhere. read more

I had been going to this pharmacy for years and they have a problem with customer service. I believe that even when you are busy crazy, pharmacist and techs need to smile when giving customer service. Their skills are horrible with long lines and staff not answering phones. read more

2025 update: Police surveillance in the parking lot finally removed. Staff has been changed for the worse though. Long slow lines every time. Cashiers have no sense of priority. Finally updated the lottery kiosk to the newer touchscreen one at least. Every product here is overpriced, just buy on Amazon or elsewhere. read more

My new CVS Pharmacy that has supported my 97 year old father for 25 years is AMAZING! They are concerned, compassionate & efficient; and saved me $400 today by confirming Papa's insurance. Highly recommend, with sincere appreciation! read more

Tony, Robert and other regular employees are sooooo nice and helpful! I love the 2 for prices, love the alcohol selection and snack selection. My ONLY complaint is the RECEIPT that is basically a BOOK wasting paper!!!! Come on CVS get real!!! Find another solution to this issue...I have Roberts request in mind. He's awesome. Give him a raise and fix that waste of RECEIPT paper issue. Oh....and open the bathrooms maybe??? read more

2023 downgrade. It's been 10 years since I've last reviewed this CVS. Unfortunately, for most of these 10 years, I've kept using CVS as my primary prescription pickup place. It wasn't until recently that I realized that CVS has been ripping me off, ripping all of us off. These days, you have to use online coupons here to get reasonably priced medication. Of course they don't tell you that. A coupon is the difference between $90 for a prescription vs. $500 for the exact same prescription. I've found better deals at Vons and Walmart, so you really need to shop around. This location, in particular, has gone so far downhill that pretty much everything is locked down because of theft. That may be times we live in, but when you need a $3 item and there is nobody to help unlock something, it's infuriating. tip- If their system states that an item is stock but you can't find it, try looking around the same area in the wrong spot. This is another issue I've had with this place. read more

CVS Pharmacy - WTF. Even generic wax is locked up?!?! - Drugstores Near Me - ESCONDIDO, California

Had my prescription sent here on Friday. Says it would be ready at 7PM (what!)....at 7PM...wasn't ready....ended up picking it up at 1PM Saturday....when I arrived it was certainly busy...BUT...the guy who was ringing me up was trying to help me and three others and it ended up taking a loooooong time. If he would have helped us each individually it would have gone so much faster. What a mess that area is in the store. It's not that hard people....very disappointing. I will not use them after this latest debacle. read more

CVS Pharmacy - Finally got my prescription after 24 hours!! - Drugstores Near Me - ESCONDIDO, California

I've been coming to this CVS for a couple of years now because it's so close to my house. They are always busy. My doctor sent in a prescription yesterday. I called twice yesterday to make sure that they received it and they said yes. It would be ready in an hour. I decided to wait until today to pick it up. I did call this morning prior to getting it and they said it was ready. So I go to get it and they could not find one of my prescription. How can you not find it?! I don't understand. I gave them plenty of time to make sure it was done. The tech told me that it was ready but they just couldn't find it!!!! Wtf????!!!! This CVS is very unorganized. It's absolutely the worse. I will be transferring all my prescription to another CVS. I don't care if I have to drive a little further. read more

I know they get busy at pharmacy but they are real good and kind to patients, they do there best they can To get what you need . I know they are high priced sometimes depends on the insurance. read more

Handled (skipped the line) line properly employees were courteous and respectful (payment machines were in rough shape)

This review is for the pharmacy only: I happy to be out-of-network with this pharmacy now after having to use it for the last 4 years. It was just always a huge cluster at all hours of the day, the mobile pickup line was super disorganized and they rarely answer the phone. I now go to a small family-owned pharmacy and it has made all the difference. CVS as a whole has just gone so downhill. It stinks that this is the only 24 hour one in town but I'll take limited hours over the inconvenience of patronizing this pharmacy any day. read more

Minute Clinic- 3 stars. Had an appointment and still had to wait 20 minutes. The employees were super nice but didn't take my insurance (when I thought they did) and it was expensive to pay out of pocket. I wish they would have told me before the appointment that my insurance wasn't accepted. Pharmacy- 2 stars. They also didn't accept my insurance so we couldn't afford the medication needed. read more

CVS Pharmacy - Minute Clinic - Drugstores Near Me - ESCONDIDO, California

See all

Worst Pharmacy I've been too. Long lines. Dont have stocked meds. Provide wrong instructions on med covers. If you call it will be at least 25 mins for someone to answer. Over worked staff. Waited over 6 days for an RX and then gave up. read more

Highly over pitching vaccines like used cars salesman. Even after saying no they urged me to get multiple vaccines saying they have my medical records. They asked every other person at the pharmacy as well. Pathetic. read more

This review is for the Minute Clinic inside the CVS- not the actual store. My two star review for the store still stands. I needed a sports physical for my oldest son and Minute Clinic does them! Easy. I made an appointment online, confirmation text was received...all set! Upon arrival, we checked in via their kiosk and just waited. We were early so our wait was longer than expected but that's not the provider's fault. We were called in at our appointment time. Andrea (NP) was simply wonderful with my son. Very chatty and funny which made him feel at ease. The appointment took about 20 minutes, paperwork signed, payment processed and out the door! Their usual price is $69 for a sports physical but at the time of the visit, it was $44. I think the discount price is until the middle of September, maybe until the end of September. 5 stars for Minute Clinic! read more

Always understaffed with lines to the parking lot! Get more employees and seriously consider getting some signs announcing lunch breaks that are not hand made. CVS is a $250 BILLION dollar company and this is the best you can do? Disgraceful!! read more

The new CVS phone system for the pharmacy makes it impossible to speak with one. Requested a call back and that feature isn't even working. Obviously, CVS understaffs all of their locations to push vaccines versus filling prescriptions. I don't blame the employees just their corporate overlords. They have plenty of money to have sufficient staffing, but choose instead to cut labor costs by overworking their employees. CVS cares nothing about patient care only profits and wastes patients' time so they don't have to be fully staffed. At least they interrupt everybody to try to push 14 different vaccines instead of just filling prescriptions. read more

Needs to be shut down I waited in a line that had about 60 people was told by a pharmacist come bk in 30 to pick up I go back she sends me back to wait in another line of 60 people do not come here CVS needs to shut down pharmacy it's a mess read more

Thanksgiving day, I am running out of time before dinner and I start having my asthma act up. I have two choices. Miss thanksgiving for the ER or find an inhaler. The CVS down the street couldn't be bothered to investigate why my prescription didn't show up under them. When I came here Dr Salamon saw I needed my medicine and he helped offered a solution instead of telling me to go somewhere else or try going to the dr. Thanks for making the extra effort on the Holidays, thankful read more

This CVS is terrible.They easily have the longest line of any pharmacy I go to.No matter how many people are in line,they always have only two cashiers.I will give a thumbs up to JAY,he was operating two registers at once,working as hard,and efficently as he could.Had it not been for JAY,I would of given CVS 1 star.Thank you JAY for your hard work. read more

This store is super convenient for me...but every since time I go there, their self checkout NEVER works & staff takes forever to come over. Today, 2 staff members were right next to the checkout & just kept talking to each other, completely ignoring customers even though 2 of us needed help with the checkout. read more

This is my go to pharmacy/store for all of my needs for something quick or to restock my supplements. I usually don't have any issues with the store itself but the pharmacy is a nightmare. Very under staffed and some employees are uneducated to work in the pharmacy field. Better staff training. More staff in general is needed. But it's close and convenient. Please have management look into this hot mess of a store! read more

You could start by not having all your personnel in the pharmacy go to lunch at the same time, this is ludicrous. My pregnant daughter and I got here at 11:25 am waiting in line and was told they couldn't help us because they were going to lunch. Many people were very upset, but I guess you don't care about your customers. I hope my time writing this will benefit all future customers. Standing in line now and your customers are pretty upset. read more

Just went in to get a few items and started to ask an employee who was wandering around the store (said excuse me please as an opening) where I could find a shopping cart. Did not even get to ask before she cut me off with: "yeah, I'm on break, ask someone else. This is a trained CVS employee with the customer service skills of a rock! Never go into this store!!! read more

I was looking for a specific item at CVS and Sean and Sydney were super helpful! Both of them provided excellent customer service and had a positive attitude. Sean and Sydney went above and beyond to help me with what I was looking for. The store was very clean on both the inside and outside. I also appreciated how well organized the store was and the huge sale selection! read more

Literally went in, they said it works be faster if I called because only one person in the store could update it in person. Called, waited 49 minutes for someone to tell me I had to go in the store. This place is infuriating... I hate coming here. Absolutely despise it. It's the most frustrating. If the rite aid hadnt closed, it's never come here. Need a new pharmacy. Don't come here. Service is terrible, no one cares, they ignore you, it's just infuriating. read more

CVS Pharmacy - Drugstores Near Me - ESCONDIDO, California

Horrible minute clinic. So far been waiting for nearly 30 minutes past our appointment time. Bathrooms are locked, no access.

I was at this CVS location yesterday, and I witnessed the staff assist an older gentlemen who was on the phone being scammed. The man had bought two $500 gift cards, and employees stepped in after determining the phone call(guessing the scammer was out of India) to be suspicious. I want to give major kudos to the CVS staff for caring about their customers and offering assistance. Thank you all. read more

Went in there for a last minute emergency Had to make the cards for my fathers wake Luckily Valerie was there to help in the picture printing area. She was so helpful. It is not easy finding new employees with great customer service skills. Unfortunately she said she got fired and it was her last day. Others would of been rude and obnoxious not her she not only helped me but was helping her coworkers with questions. She will be a great employee to another company Good luck read more

Developed 35mm film through CVS Photo back in May. I sent in two rolls of film, and one of the CDs I received had someone else's photos on it. I drove back and told a lady at the front who said "Do you NEED the CD?" Yes, I paid for it! She took down my information and said I would receive a call when they remedy the problem. I never received a call. Sent in film 2 weeks ago, just picked it up tonight. Someone else's photos are on the CD again, not mine. Fool me twice, shame on me. TLDR: DON'T DEVELOP PHOTOS HERE. read more

OMG I'm so pissed off at this CVS this is the 2nd time on the web it says they are open 24 hrs MFrs are closed 2 times I come here after 12 mid-night Ohhhhhhhhh read more

UPDATE: After my visit to Steven, so called NP, at CVS, he said I was TB positive with 12mm. He was ridiculously careless with his measurement. I went to another CVS and measure negative within 72 hours in accordance with CDC. There was 21.5% error rate with his measurement based on my digital caliper reading and 20% error rate with the other reading, it is incredible high error rate in working metric system with mm. I strongly suggest, if you value your time, money and your health most importantly, make sure to be seen by a professional, which is NOT Steven NP. I believe he is incompetent in his measurement. read more

The slowest CVS pharmacy, sad to see how poorly understaffed the pharmacy department is. There is always a line that spans the length of the store. I feel horribly for the workers as I can't imagine they are being paid enough to be put in that position and deal with some of the customers. read more

We needed a very important item, and came to this place as it was advertised as open 24 hrs. The store was closed. The main issue is not that the store was closed, but the advertising had not been updated to show reality. read more

CVS Pharmacy - Closed store - Drugstores Near Me - ESCONDIDO, California