I'm not sure why this place has so many high reviews. I have been a few times for pedicure only (basic pedicure is $35), and the employees always upsell, and not a little upselling, like pushing and pushing until you say yes. I politely said no to a "deluxe" pedicure ($42) and the employee truly would not take no for an answer. She kept telling me she would do a neck massage (I said yes to this one time prior and it was an awful heated neck wrap and some karate chops on my shoulders). But yesterday, all I wanted was your basic pedicure. I even bring my own polish. Well, today my toenails are uneven and snagging on stuff, I'm pissed I was upsold (my fault for not leaving the salon). And the lady didn't get a tip, as that all went to my upcharge. I would only go here if you're good at saying no harshly. Or if you want to throw your money to this place. I have two stars because I got a pedicure, and they did the work. But will not be going back. I'm not sure you can tell in the photo, but my big toe nail is literally jagged. Rip off for a pedicure. Please stop aggressively upselling your services. When people say no, just politely say okay. It's absolutely NOT RELAXING, and it feels like a total rip off! Also, reading further reviews tells me the ownership of this establishment is horrid at customer service, no apologies, just rebuttals back to people ‍. read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

I have come here for a while, since Chan and Elvis were here. They have since gone so I have gotten comfortable with Steven, who is very good and gentle. I prefer getting the powder dips but I don't like the nails to look too thick. He knows this art and has come thru very well. I was very pleased with the results. I had to come back the next day because I broke a nail at work. Steven fixed my nail with a tip and you can't even tell next to the other nails that there ever was a problem. He is very good. I had gotten a fantastic milk & honey pedicure by Sofìe. She was wonderful and treated and massaged my legs with a rich exfoliating scrub, then a milk honey mask. My pedicure was so relaxing I loved it. I will visit again here soon. read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

I had a NE .. Nail Emergency!! My day was already started off bad, 3rd year anniversary of the loss of my mom on this day. I went three salons here in Annapolis, none had the supplies, interest or ability to do this. I remembered a new salon in Crofton when it was being built, today was the day that I threw up a Hail Mary and tried them. Beautiful shop, easy parking, skilled technicians, manager and all staff are very friendly. I showed Mr. Win a combination of a few designs and told him have at it. He was eager to do my nails and put his creativity to work! Thank you so very Mr. Win ... You Are A WINNER! I will be returning for sure .... please try this salon you will not be disappointed not at all. read more

I frequent Modern Nail Lounge & Spa, every three weeks with my mother. I usually come in for a pedicure and gel manicure. Your nail experience depends on the nail technician, I highly suggest Tiffany or Chan. I typically spend about $75.00 for this service. The place is pretty clean, you are required to wear a mask to enter. They have plastic shields set up between you and the nail technician and each nail station is about six feet apart. As far as the nail color options, they typically use DND as their official nail polish brand. One reason I really like this brand is the option of getting a color you like in regular or gel finish. My favorite colors include Bellet Slipper (496), Summer Sun (506), Lilac Season (493), French Tip (473) and Pixie (727). They just brought in a few new colors from their 2021 spring collection, I can't wait to try Carmel Corn (744), Honey (745) and Ginger (714). I highly recommend getting your nails done here, the staff are professional, friendly and attentive. read more

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Firstly I had a pretty great pedicure from a tall woman with short hair. However, this is the second time I got an older woman with long black hair for my nails. And I gotta say...she's just not very good. Like at all. She doesn't really listen to what you want. But also, I don't know maybe she just can't see well....but I had acrylic ALL over my fingers, cuticles, the sides of the nails. And it wasn't cleaned up well during the filing process....ar one point I took the nail file myself to fix it because she just couldn't see what I was talking about. And they look like I've already had them for a week. I tend to like this place but will have to be sure to specifically ask for someone else. It's too expensive these days to not get good nails. read more

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I have gotten my nails done at this salon for the past few years and never had any issues until my last visit. My nail tech, Thomas has always been fantastic, however, his English is limited. The manager, Anna, had to intervene to get a better understanding of my request. When Thomas was halfway through my manicure, I brought to his attention that it was not looking like what I had envisioned. Anna jumps in, gets in my face, and begins arguing that what I asked for was what he was doing. Not only was her communication with me rude and unprofessional, but she also proceeded to call me a 'liar' and accused me of not knowing what I was talking about. Instead of her rectifying the situation and coming up with a solution, she continued to berate me and tried to prove that I was wrong. She is also the same person who acts like she doesn't know who you are each time you walk through the door. There was never a personable greeting or acknowledgment that you are a valued customer as she is very transactional with no awareness of how to treat customers. Unfortunately, great nail techs like Thomas will suffer from losing customers because of her rude behavior and poor customer service, and I will NEVER patronize this shop again! read more

After having gel polish removed, all my nails broke off down to the quick. When I complained, all the manager kept saying is "That's normal." I've never had trouble with my nails breaking after a gel manicure. You can feel the ridges on my nails where their machine dug into my nails. The manager tried to tell me they need to use the machine to get the gel off. Finally she admitted they don't soak them off because it takes too long. Better to damage the nails than take up their time. read more

I absolutely love Anna she does an amazing job. I have been going to her for 3 years and i love her. read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

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Chunky, took 2 hours, had 3 nail techs, have dip all over my skin, honestly wish I asked for a discount after this read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

Very nice people and nice salon, but terrible job. Clumpy and messy around the edges. Also used a gel light in between coats for a dip manicure? which I've never seen before. I could see polish all around my fingers under the black light. I had to ask to clean up the skin around, which is basic in any manicure. Pedicure wasn't much better. Didn't push back cuticles, clean up the edges or even buff the nails. On top of it, dip + gel pedicure was $120. Only giving a 2 because the place is nice and the tech was very sweet, but look elsewhere. My friend asked me if I did my nails myself... read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

This was me and my mom's first and last time there. Went in for a basic pedicure. I came out feet still look a mess. The lady did not even clean the polish from around my toes up. They did a rush job for $40 and for this to be a spa we should of had a spa experience and we did not. Never again my heels are even still ashy. This was the worst. read more

Amazing pedicure. Lucky did a great job. It is the best pedicure I have had in a long time. I will not go anywhere else now.

Omg this was exactly what I needed! This place is not only sanitary (they use brand new covers for the pedicure tubs for each customer) but the customer service and treatment is phenomenal. Brian was my technician gave an amazing lengthy massage. I got the $65 pedicure which comes with not only your standard pedi stuff but paraffin and longer massage AND heated neck pillow followed by a shoulder neck massage while I was waiting for my toes to dry. Additionally they offer complimentary beverages such as wine and champagne. Excellent service for the price! I will be returning. If you want a good deep massage during your pedicure with excellent service ask for Brian. I can't speak for any other technicians as it is my first Time here. read more

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Was looking forward to getting my nails done today. I went there just now and they are closed. How disappointing. It would be nice if businesses went by the hours posted. read more

I just began going to this salon when my nail tech, Chan Tong, moved here. Where he goes I go. Seriously, I'd follow him anywhere. He is that amazing at what he does and so is his cousin, Elvis. I get SNS done regularly and it always looks AMAZING. My nails never chip, I've never had any breaks, and I ALWAYS get compliments. Plus they're both hilarious and put a smile on your face while you relax and treat yourself. Modern Nail has definitely added two beyond excellent members of the team to their salon! read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

So far so good. They just recently opened up and the place was very cute, clean and of course modern. They have a whole wall of colors which I loved because hello I love options even if I do choose the same three shades of pink every time! They did try to strong arm me into getting gel but I kindly declined. Same with a pedicure but that's expected. I walked in without an appointment and just asked for polish. They had me pick out my color and sat me next to the only other person in the whole place which was kind of awkward. But the nail techs wanted to be close so they could talk to each other I guess ? Anyways what threw me off the most was that the nail tech did two coats and maybe lost count on the other hand which she did three coats on. I could tell the difference because I'm knit picky like that, and asked her if she could do another coat. It was a very light pink so you could notice one was darker. She thought I was crazy but of course did it anyway. The final product was a little messy but I was just glad they came out better than I do them myself and it was only $9. The receptionist checked me out when I finally thought my nails were dry. (My nail tech had already taken another client at that point and left me to dry). I'll be back to see if their pedicures are worth it and review once more! read more

Modern Nail Lounge & Spa - Simple pink polish job. - Day Spas Near Me - Crofton, Maryland

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Always an awesome experience and wonderful job! Beautiful nails (did two tone dip - LOVED IT) Also very appreciative - they welcomed my son without batting an eyelash and making him feel very included. Will come back again! read more

They are always empty for a reason. You can't relax here, no customer service and they slop over you.

Good service from Emily on gel manicure. Easy to get appointments on Sunday and clean facility

had appointment august 5 2024 at 2.00, came in they took me to the back. i was suppose to get a pedicure, they put my feet in the water and left me there for 45 minitues, nobody came to service me, i ask for a towel and dried my feet off and left. my neighbor was treating me, they work on her, but never service me. i saw some one come in the door, and they immediately took them back. if they did not want to service me they should have said so. i have neurofibromatois, which is a bunch of moles all over the body. so it's a handcapped. so if you are handcapped they don't service you. they should put a sign on the door saying the don't service people that are different. read more

The quality of the service is inconsistent. My last appointment was late in the day and the technician rushed through both the mani and pedi. I won't return, as there are plenty of nail salons who want business. read more

No matter when I walk in or make an appointment the person I get takes so much care of my nails to get them exactly right. I've had them done by three different people and they were all great! Super natural and they even give you wine! read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

This nail salon is clean (almost) and for walk-ins there rarely is a wait. When there is a wait they are honest and tell you "20 minutes" rather than just saying "in a few minutes". Today was the manicurist was walking to start my nails and opening the package of tools, the tools fell out and on the floor. I was impressed he went and got a replacement set versus trying to use the set dropped on the floor. My reasons for not giving 5 stars - the bowls and the glass stones they give to soak your fingers in are not cleaned between clients. They just empty the water out. Secondly of the manicurist hurt me when cutting my cuticles. I only get regular manicures. read more

Awful! This is the worst set that I've ever gotten. I got a full set (gel nails). The tech was rough, my nails are so Thick and the polish job is bad. I stopped into this salon because it's near my house and I needed my nails done for an event tomorrow. Horrible mistake. See the picture. read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

Worst Nail Salon ever!!!!! I've used this place numerous times because of the convenience of the location near my home. I've tried several different nail techs and none of them have ever ever done my nails properly. I waited 45 minutes on Labor Day because they were the only ones open. I got a pedicure which was mediocre and a cut down and fill in for my nails.... well! Today is Wednesday, how is my nail lifting after two days!!! I also had red polish on prior to my fill in. She didn't even bother to try and get all the red polish off my entire nail and had the audacity to think I was going to allow her to add the fill in on top of the polish she didn't get off ... NEVER AGAIN... I will drive to another location from now on read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

OK I came in here two weeks ago get my nails done and I love them I made an appointment to come back to get my feet done and also get a fill-in Not to get all my nails took enough to put a new set. Then the gentleman I had appointment with came late. My nails were not definitely worth $55. Second of all they take it upon themselves to do with they want they gave me pink acrylic and normally I just like white acrylic. Didn't even ask if it was OK to do the pink acrylic just started doing it. Because he thought it would look good. Also he was ruff this time doing my nails, I absolutely HATE MY NAILS THIS TIME! I want something like this!!!! I'm very upset!!!!! They were so good the first time read more

Over expensive and average work. The pedicures are sloppy, polish left on sides of toes. They rush you for everything, whether they are busy or not. The technicians don't follow directions very well. I came with a picture of how I exactly wanted my nails, it took 3 technicians to "TRY" to get it & failed. I left the shop with a design I didn't want, the worst experience, and paid $90. The manager is not open to any complaints and defends the technicians as if they can make NO Mistakes. read more

I absolutely love Modern Nail Lounge and Spa. It's truly a wonderful experience everyone is kind and professional. Sophia Tran is my nail specialist, she knows exactly what design and service to provide and I love that!!! I highly recommend!!! read more

Modern Nail Lounge & Spa - Day Spas Near Me - Crofton, Maryland

dip nails were misshapen and uneven, worst set i've ever gotten and very expensive for really bad quality

Opportunistic and not trustworthy. My daughter and I went for a mani pedi. They dumped jello into the Water and didn't ask and then charged an extra $10 dollar each. My technician skipped the paraffin treatment and the neck message that is usually included. Didn't offer a beverage or neck pillow. You pay more for the niceties but they didn't give you it to us. Charged $45 for a 20 minute mani pedi for an 8 year old. Gel manicure very sloppy and didn't put on the required amount of coats to cover my nail line. Manager didn't care - charged full price - too many options in Crofton to compete with- don't go here. Place looks nice - don't be deceived. read more

Clean, trendy design, accommodating, fast service, and good quality work/products. Amazing hand massage with manicure!

Was in town for the weekend in Maryland and went with 2 of my girlfriends. Im usually picky about nail salons but my lady did an awesome job cleaning and a foot massage! They also offer complimentary drinks of wine, water or coffee. read more

I did previously have 2-3 ok experiences here. Until when I got my eyebrows done the woman told me I needed to wax my whole face. I am not Sasquatch nor do I have any kind of excess facial hair issue. I'm guessing she was just trying to make a higher sale...but this wasn't the way to go about it. She could of offered me a pedicure. Shaming me into unnecessary waxing is super rude lol. She also made my eyebrows way to thin and I broke out horrifically the next day. Will not be back. read more

This was my 2nd visit and I guess I will never be going back. The first visit was for SNS dipping system. Not a bad experience. They charged me $45.00. The 2nd visit was terrible. The guy who seated me seamed annoyed that I was Deaf and was very rough with my hands and kept sighing and showing me how annoyed he was I couldn't understand him. Then he ditched me and went to give a new customer a pedicure while leaving me to sit for nearly 20 minutes with my nails wrapped in foil. Another tech came to retrieve me and was equally as rough. I had to say "ow" loudly several times while she was filing my nails because she was much too rough and filing the SKIN! She would act exasperated and show me my finger to ensure I wasn't bleeding, but wtf?! She continued to roughly clean up my cuticles but not carefully because it HURT. Then, after telling her not to shorten my nails, she files off half the length. I left with mishapened nails, and SNS powder all over my fingers. Here's the kicker... first visit was for the same type of manicure and just 2 weeks prior, and they up-charged me $5... $50 dollars! Terrible customer service. Just because I am Deaf, doesn't mean you can treat me like a dog. read more

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This place use to be great with the services & prices. I have been going here for a two years now & now I am starting to have problems with my nails lifting and breaking 4 days after I get a new set. They pick & chose what to charge you. For example one week a full gel set will be 45 and the next time just a fill ends up being 55 it is way over priced and my nails should not be lifting and breaking. I will never return. read more

This was my first time going to this new nail salon. At the time I went, the salon had been open for two months. All I can say after one visit is, the place is gorgeous, the massage chairs comfortable, and Denny did a great job! I had a pedicure and it was done professionally and in a relaxing environment. I would go back again. read more

I'm in the middle of an *amazing* pedicure as we speak. This spot is brand new and sparkly from top to bottom. Equipment is in perfect working order. The massage chair is giving me a desireably vigorous back rub so I'm being extra careful not to spill my red wine on my white top as I type this. I sprung for the Cucumber pedicure which includes a warm herbal neck wrap. It's heavenly. I can't put my finger on what it smells like but it's somewhere between your grandma's house at Christmas (cookies) and heaven. I'm on leg massage number 2 right now and it's indescribably good. Perhaps it's due in part to the fact it's been a while since I've had a good leg and foot rub from a man, but I'm sure you'll love it, and I'd bet the lovely ladies here are just as great at it. Now, here's the big news...this pedicure includes a neck and back massage! I am certainly looking forward to that. Those were always standard with mani/pedis in NJ, so glad the practice is making its way here! Get yourself here for some pampering!! read more

Modern Nail Lounge & Spa - Beautiful spa like decor, soooo relaxing! - Day Spas Near Me - Crofton, Maryland

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The least expensive pedicure is $30 and is less than 15 minutes long. Barely any massaging was done, obviously. They weren't even busy...and now I know why. If you're in a hurry, this place is for you. If you're looking for a relaxing experience, move along. read more

This place has gone downhill; nice people but quality is bad and their work stations are filthy.

I walked in, was greeted so nicely, and received a complementary glass of wine with my service. The staff here is extremely accommodating: I selected a beautiful color but it was too light, and Cara was able to mix two colors to make it pop perfectly! This is my new spa home for sure! read more