I contacted the office on Labor Day not expecting to be scheduled for the day as I was thinking it…read morewould be crowded due to the holiday, however booked for a 1pm slot. My daughter and arrived on time and immediately went to the room for out deep tissue massage. They ladies provided great deep tissue massages and hit areas that either made you wanted to holler because how tight; the lower back due to sciatic pain or from the hot stones which was both my daughter and I first experienced. Honey, those stones were HOT!!! Once used to the heat, it felt amazing. I definitely felt dehydrated afterwards but they provided water to hydrate as part of the recovery. The experience was great and will return. Thanks ladies .

Since I saw Daisy (formerly Jing Jing) was under new ownership with new staff, I decided to give…read morethem a shot on Friday (a rainy Veteran's day). Overall, I'd say my specific experience was closer to 3.5 stars, but I'll bump them up to 4, giving the benefit of the doubt that some issues detailed below were beyond the control of the therapist and spa. The good: **Mary is a fantastic massage therapist. She was communicative, friendly, and responsive when I asked for adjustments/changes. She understood what I wanted to have her focus on and did a great job. By herself, it would be a 5* experience. **The spa is clean and relaxing. Both the massage rooms and the restroom were in great shape. **New Massage tables - at least when compared to my previous experience with Jing Jing/Daisy. **Very affordable, especially with the cash discount for a one-hour massage. Things that could have been better, but I'm not docking a star for: **The night sky ambiance (noted in other google and yelp reviews) wasn't offered - but giving that I'm face up for only about 10-15 minutes, it isn't a huge thing. **Similarly, their website mentions essential oils and hot stone, but again, these weren't offered/discussed. Depending on the cost, they might have been added to the massage. The things that made my overall experience less than stellar: **I called around noon, and made an appointment for 3pm. I arrived around 2:50, and Mary came out of one of the rooms to meet me. She told me things were a bit behind, and it would be 3:15, and showed me what room I would be in. At 3:15, she came in, and said the previous customer was just finishing up. However, by the time the previous customer dressed, paid, and perhaps Mary flipped the room, it was 3:30 before she started with me. So we are a half hour behind the original time. **Mary was also quite busy with being a receptionist - she answered about 5 calls, and had to leave the room to attend to other issues twice. The interruptions definitely affected the flow of the massage. I don't know if they were short staffed, or extra busy due to the rainy federal holiday. **Despite losing some time due to the interruptions for when she had to leave the room, the session ended promptly at 4:30 - no extra time given to make up for time that I was not the initiator of missing time. Most times for the phone she continued the massage while quietly talking to the customer. **At least for my session, the door was kept slightly propped open by a plastic spray bottle on the floor. Not exactly private, especially since I was in the room right next to the lobby. If any one of the above things had been an individual incident, I probably wouldn't think much about them. But when they all occur on the same visit, well... the whole is greater than the sum of the parts... Maybe it was just a rough day for them. Hopefully my next experience will be a little smoother.

I have been living here in Crofton for about 6 years and just discovered this hidden gem. It was…read moretruly amazing. One of the best massages I've ever gotten. I will definitely be back a lot more for future healing.

Unbelievable experience that transcends you into another dimension that allows your body to heal…read more The owner and massage therapist, Weena is the most talented, kind, and genuine people I have ever met. There are truly no words to describe the experience other than, BEYOND AMAZING!!

I've been to Resolve Massage Therapy & Bodywork three times now and it's always a delightful…read moreexperience. On my first visit, Lindsey sat down with me before the massage and asked about my past massage experience and made sure I was comfortable with the service. Before each visit, she also asks if there's anything in particular you want worked on. During the massage you can expect total comfort, a relaxing experience, and to leave feeling refreshed! Lindsey also adapts your experience to meet your needs and will make a note for the next time if there's something that you didn't like or wanted done differently, which I really appreciate. You can't go wrong with booking here.

Lindsey is amazing at what she does. She finds every knot and sore muscle. It's like she finds…read moremuscles I didn't even know existed. Equally important for me, is that she's kind and trustworthy. It's hard to relax and feel comfortable in these situations for me. You can make great conversations with her but also I feel comfortable being quiet and just enjoying the massage. She's really wonderful.

If you are looking for a deep tissue and thorough massage ask for Travis. Visiting from out of…read morestate and was in desperate need of a massage. Good atmosphere, clean facility, convenient location. I am a massage therapist for 23 years so I know a well run business when I see one.

On a whim, I had to change my husband's birthday plans. He was supposed to visit a local spa, but…read morethose plans were abruptly changed, so I had to pivot. I did a quick search on Yelp and saw that Massage Crystal in Crofton, MD offered massages. Since it was extremely short notice, I wasn't sure if he would be granted an appointment. Nevertheless, I gave them a call and was pleasantly surprised they had availability for my husband. The customer service I received on the call was professional and helpful. The day of the appointment, he arrived on time and was set up in one of the massage rooms. He said he had a wonderful massage and would absolutely come back in the future. The shop itself was very modest and straight to the point, no big thrills or frills, but it works! They only offer massages, but just know you'll receive a wonderfully relaxing massage if you plan to visit. They offer deep tissue, hot stone, etc. Thanks Massage Crystal for picking up the ball that the other spa I made an appointment with dropped!

I can't say enough about Jack's neuromuscular massage. I crawl in there with the aches and pains of…read morea 50 year old and glide out after an hour and a half feeling like I can conquer the world! Jack is the consummate professional and meticulously performs magic bodywork to realign and undo my rebellious joints and tendons. I found Jack over 25 years ago and honestly think I would follow him to the ends of the earth.

I have been going to Kristy since 2010. I started with her after a surgery had left me very…read moreuncomfortable. She helped me through that time and I continue to see her. She has also helped my daughter greatly with a chronic pain problem. Kristy shares her depth on knowledge and her continuing education facts which I greatly appreciate. She is really knows how to relieve pain and stress and also provides me with further exercises to do at home. Kristy provides and overall great experience

This was one of the best massages I have ever received! My body needed this massage more…read morethan ever and Keelani made sure all the knots, tightness and soreness in my body was put to ease. Keelani is truly amazing and gifted at what she does. She is so professional and welcoming and the ambiance that she creates makes relaxing effortless. I'm no longer going anywhere else for my services. Key Ellements has just received another loyal client.

I found this location through a Google search, after being not fully satisfied with a corporate…read moremassage chain that was just too impersonal and tight with scheduling. I have an office job and was having a rough week with shoulder pain so I reached out to this business last minute. Keelani respondes promptly and scheduled me for the next day. I have gotten at least one massage a month for the last three years with several different massage therapists in the D.C./Baltimore area and I have to say that Keelani has provided the best one I've gotten to date. I like firm pressure but found it difficult to find someone who could do firm without causing pain--Keelani can! I highly recommend this business.

The ambience, customer service, the treatment, and overall experience was wonderful. The price was…read morea bit high but the quality makes it all worth it. Please plan a visit as you will surely enjoy yourself.

It's very disappointing that I have to come back and change my review to one star, but I'm tired of…read moresupporting businesses that don't follow through on what they promise. I planned a spa day for my husband's birthday well in advance. The day before his appointment, I received a call informing me that the esthetician who performs the facials was sick, so that portion of his appointment would need to be rescheduled. Although I was annoyed, I chose to make the best of it and keep the remaining services. About an hour later, I received another call from the spa saying his appointment time had to occur at a later time than I booked. After multiple changes, inconvenience, and uncertainty, I decided to cancel the entire appointment. I requested a full refund. I spoke with the manager, and the owner personally called me to apologize and assured me that I would receive a full refund. I appreciated the apology, accepted it, and moved on. Imagine my surprise when I received my credit card statement and discovered that I had been charged the full amount for a spa day that never happened. I immediately contacted the spa and spoke with the manager, but the explanations I received for why the refund had not been processed were unconvincing and frustrating. After everything that happened, I should not have had to chase down money that I was already promised would be refunded. I'm now being told that I will actually receive my full refund. That remains to be seen. The entire experience has been frustrating, to say the least. Customer service isn't just about apologizing, it's about following through! Unfortunately, this experience has left a bad taste in my mouth and I will not be patronizing Sensory Sentiments again. To the owner, manager and staff...DO BETTER!

Elizabeth is amazing. I started getting massages after years of having back pain and neck pain,…read moremostly due to the fact that I was spending a lot of time sitting down and reading for school, which strained my neck and shoulders. I moved to Bowie recently and wanted to find a massage therapist closer to me. I started with the Groupon deal to check Massage Savvy out, and loved it. Elizabeth really puts in good work to satisfy my neck and shoulder pain. I used to walk out of massages feeling good but still not entirely satisfied because even when I would tell my previous massage therapists to apply more pressure, did not really do much for me but I still appreciated their work nonetheless. Elizabeth applies the perfect amount of pressure and makes her customers feel at home. Highly recommend! (Note: Her practice is in side the "Turning Point" acupuncture office. Threw me off at first when I first visited, but thankfully I always give myself 20 min extra to get to a massage therapist so that I can relax and sit while waiting for my appointment so I was not late.)

No words. If you're seeking the ultimate professional that exudes warmth, knowledge and skill,…read moreyou've found her. Elizabeth is outstanding...hence her schedule being so booked (but she is working on that and sometimes will move mountains so don't let that stop you). This therapist is so sought after and for good reason. I can't stress enough how blessed I am to have found her. I've already booked my third visit. I'm a lifer. Highly recommend 90 minutes!

I have come here at least half a dozen times and have always seen John D. I moved to Bowie from…read moreGermantown, MD about 3 years ago and had tried several other local massage studios with mixed to awful results. I have severe neck and back tension for the last 12+ years with frequent tension headaches and always ask for *DEEP* pressure. At other massage studios I've either had a massage therapist that was not using enough pressure, wasn't focused on the areas I requested, or did not seem to be well-trained to give a massage. And even if I found a therapist at a studio that provided a decent massage, the next time I would get someone else with wildly different (poor) skills, or after circling the "problem areas" on their form or telling the therapist directly what I wanted, I would just get a generic massage over my whole body instead of any focus areas and they wouldn't avoid the clearly marked "avoid" areas. And even if they immediately recognized and acknowledged "your neck is very tense!" I would leave feeling frustrated, still tense, and feel like I wasted money. Or the therapist would use things like their elbows (why?) to jab into me which was "deep" but didn't seem like it was an actual massage technique or if it *was* it wasn't used appropriately, as deep does not = pushing as hard as you can. After dozens of massages over the years I can tell on the first visit if a place is worth going back to. Onto John: From my very first visit here (Sept 2025) John immediately sat me down and asked, what was bothering me? After going through my issues, he'd then confirm "Would you like me to focus on your neck and shoulders today?" and then get to work. John is a rather big guy, (not sure how tall he is but definitely taller than 6'3!) and can look intimidating but he's a big softie! As a woman who mainly preferred female therapists, I was immediately comfortable with John and have exclusively booked with him since that first visit because I can tell he knows what he's doing and I always feel better after my appointments with him. I've also gone to my last several visits in a walking boot (I have an achilles injury) and he's made sure I'm comfortable and I completely trust him to avoid my injured leg and listen to what I need each time. My hips and lower back have been very sore from the walking boot height difference compared to my functional leg and he's focused on that recently at my request and it has helped immensely with my pain. I've always booked 1 hr visits but have considered booking longer visits which I never really have done elsewhere! Elements is more expensive than the non-chain studios in the area, but those places weren't worth the cost anyway! Another national chain (has envy in the name, you know who!) gave me a super lackluster massage in the past so I had been hesitant to try a chain again, but my experience at Elements has remedied that fear! Elements also offers gift card deals occasionally that give a discount which I just utilized for their mother's day specials. I will continue to book with John for as long as he is available at the Crofton location! I've also had great experiences with the receptionist - when using gift cards, canceling an appt after I chose a different day and time, and I've also had her reach out to offer an earlier time when John had a cancellation. The only thing I wish they offered was the ability to cancel your own appointments online but I understand they might not offer that so that people aren't constantly cancelling. A small critique as calling or texting the receptionist gets a quick reply always! Although I have not booked with anyone else besides John (looks like I've had 6 appts with him) based on his skills and knowledge I would bet the other therapists know what they're doing also! I will also consider getting a membership here because I know that I will keep going back :)

I have been trying to make an appointment for over two hours now and the phone line (410) 451-6777…read morehas this recording on it: "Your call cannot be completed at this time, try us back at a later date" What in the world is going on at this Spa? This is absolutely crazy. I do plan on getting a massage but not from this place and I will not ever recommend a Spa that doesn't have a live person answering the phone, hell I would have even left a message if it would have allowed me to. This Spa should be shut down if they don't have the manpower to have someone answer the phone and schedule appointments.

As a nail technician I get a ton of all over back pain. Lindsey gave me the best massage I've ever…read morehad, she was extremely personable yet professional and made the entire experience so relaxing and relieving. Way better than the mediocre experience at Massage Envy. Would not recommend a massage from anyone else!! Thank you for helping me Lindsey!

From the owner: Women's health, sexual assault victims, pre/post natal massage.read more