1. The Beach House Spa

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Elkridge, MD

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The Beach House Spa

4.0 (71 reviews)
Closed • 9:30 am - 8:30 pm

By appointment only

Services - The Beach House Spa

Waxing

Therapeutic massage

The Beach House Spa Photos

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Recommended Reviews - The Beach House Spa

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Screenshot of response from an email sent to the spa trying to get the service I paid for, but to no avail.

While others may have had a good experience with The Beach House Spa, regrettably, I have not. About two moths ago, they had a "promotion" email sent out selling "Buy one and get another free at same price purchased!" I bought a $200 and expected to get the offer. Well, I have been trying to get in touch with the spa since October and only crickets! I then get a ROBO email that they have moved to a new location with the same promotional scam! I called several times, no response! So, I decided to drive to the new location. First of all, the name of the previous business that was in the advertised suite is still on the building, the door was locked, and when I looked through glass door, all I saw was a space in complete disarray!! No sign of any activity, no marking on the door, no answer to phone calls! I did not stop there! I then decided to send an email, not surprised that that too did not go through, as you can see in the reply I received after sending the email! Run, run, run! This spa does current exist!

Massage Add-Ons
Lisa C.

I went to this spa for the first time today and received their signature facial. I enjoyed the experience, and liked how my skin was after. The only thing I had a problem with was that they had either run out of sunscreen, or didn't have any on hand that would work with my skin type. My facial was at 10 in the morning, and ended right before lunch at 1100 on a sunny day. I had a yoga session at noon, and had to rush home to put sunscreen on in between. Have sunscreen on hand if you're coming in for a facial during the day! I'll be back next weekend to check out their massage services. They have cool little add-ons that they're doing a special on now.

MiKayla F.

My husband and I came here for a couples massage. We paid around $220 for an appointment at 1pm. We received notice from Kari at The Beach House Spa requesting for us to come in at 12pm instead of 1pm. She also stated that they could not do the massages any later than 12:30pm due to other client bookings. This was our date day, so we originally scheduled our babysitter to arrive at our house at 12pm, but we rescheduled her to arrive at 11:30 am to accommodate the new Appt at 12 pm. We arrived at 12 pm and we didn't even see a person until 12:30 pm. Then we didn't even begin our massages until 1PM. The massages ended at 1:50 pm. We spent 2 hours in the spa for a 1 hour massage. So, we lost 1 hour of our 2.5 hour date. They did offer us wine and apologized. It seemed that they didn't even know what our appointment time. We could hear the employees discussing who was going to do our massages and what their shifts were. They ended up adding on a back facial for me and a foot treatment for my husband, as well as a $50 gift certificate for our next visit. Which we really didn't appreciate, because I doubt we are coming back. Dante and Chanel took care of us. The massages were great, but the massage therapist talked a lot.

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2 years ago

Kari gave me excellent customer service while booking my service. Looking forward to my massage.

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2 years ago

So easy to schedule appt. Very clean, and professional. My husband and I will definitely be back!

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5 years ago

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Business owner information

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Kari M.

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Clean, friendly, overall excellent! Have been here twice and had great experiences both times. Would recommend

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Ask the Community - The Beach House Spa

Review Highlights - The Beach House Spa

“Kari took time to make sure she was focusing on my tense areas and then worked hard to relax my entire body.”

Mentioned in 8 reviews

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