Very disappointing experience and a complete waste of money. Buyer beware! Do not spend extra money on their exfoliation "specials".
I ended up buying a Groupon for a 60 minute deep tissue massage with aromatherapy and heated towels. It turned out to be the biggest rip off I have experienced at a "spa". Where do I even begin...
I called to schedule my appointment and they were able to take me the next day. In hindsight, that was probably was the first sign that something was off. There were multiple openings for the very next day. There are other spas in the area that are booked out by months. I didn't think much of it at the time, but there is probably a reason why they have such open availability.
I arrived about 10 minutes early and filled out their questionnaire. The place seemed nice enough. I ended up parking on the wrong side of the building and had to walk around - the GPS didn't take me to the correct location, but no big deal. Chyna, my masseuse, lead me to the back room where I set my stuff and prepared for my massage. The place was decorated in a beach theme, which was neat.
Once she led me back, Chyna said, and I quote "we will begin with you face down". That implies to me that at some point during the experience I was going to turn over. Like every other massage I have ever had. It turned out, that never happened, but I will come back to that.
My massage started around 4:50 to 4:55pm. She had me take 3 deep breaths to start. This was the "aromatherapy" part, I guess. As mentioned, this was supposed to be a 60 minute deep tissue massage. Chyna started off real strong, massaging my back and neck. It actually was quite good, but after about 10 minutes, I don't know what happened. It felt more like she was just rubbing my skin than giving me a massage from there on out. Honestly, that didn't bother me as much as the next part.
When I made the appointment, I was told that they were running two "specials" until the end of the month. For $25 each, they had a foot exfoliation/peel deal and a back exfoliation. Both would take about 10 minutes. What that meant to me was: I have a 60 minute massage plus 2 10 minute add ons. So I said sure, why not. I just got back from a vacation where my feet are still throbbing from the amount of walking I did.
After Chyna was done with the short massage portion, she started exfoliating my back. All in all, it was a fine experience. It was just a simple product that she rubbed over my back and cleaned off with hot towels. She then moved on to massage my arms and legs where, once again, it just felt like she was rubbing my skin. No muscles, let alone deep tissue, was even close to being massaged.
She ended with my feet where she used the same exfoliating substance and some additional oils. I was longing for a foot massage. They are still hurting from walking a ton this past weekend but, once again, she just rubbed the surface of my feet.
Once the foot portion was done, she got up, told me it was over and had me get dressed. No flipping over? No front of my legs or arms massage? What time even was it? I got up and checked the time: 5:40pm. My massage was maybe 50 minutes long when I anticipated, and paid for, 80. So not only did I not get a deep tissue massage, or a complete 60 minutes, but I paid $50 additional for something that "took away" from my already paid for service. You're kidding me, right? Oh, and so much for a foot peel as advertised. There was no such thing.
Oh yeah, and the nice music they play during massages to help you relax? It played for about 20 minutes and then just stopped. So the last half of my experience, I laid there listening to others rustle in the building and cars zooming by outside. Not the most relaxing sounds. It was just the icing on the cake.
I also just saw another review on here that mentioned something along the lines of an exfoliation "deal". They had the same experience as me! Apparently it is a complete scam that they have been running for at least 5 months. I wonder what other poor souls were fooled by this. All I can hope is that other people will read this review and not get fooled by the same trickery as me and my past yelpers experienced.
I really wanted to give this place one star, but Chyna did at least some work. The only reason I gave two stars was because it started off with such high potential but it got to the point that I was laying there thinking "when is this going to be over".
Needless to say, I will not be coming back here. I don't even know why, but I paid 20% tip on the non discounted amount...I didn't even get my full amount of time and the add on services were a complete rip off. Please think twice before spending your money here. read more