You could try making the online orders in the order that they come in rather than ignoring them until the dine in customers are done. Sat around for 45 minutes and watched people walk in, order their food, have it made, and eat it before mine was even started. Edit, Maria refunded my money and was very professional, hence the 3 rather than 1 star read more

I came in on 3/29/26. I'm a local and never tried this place. Glad I finally did! This place is great!! Food was delicious, actually WAY better than I expected, the taste of everything was amazing! The staff was nice, one kid was wearing JNCO jeans... totally awesome throw back LoL! The place was clean and presentable. And the chocolate cake thing...OH MY GOD And the black berry lemonade, really delicious, but could have used less syrup. I added some water and it was perfect. The only thing that was tough was the price, but it's not their fault, it's Biden's fault. He ruined the economy, so everything is expensive now. Overall great place, and I will be back read more

We were the only customers in the store and it took us five minutes to get greeted. Once we were greeted we were then in line for 20 extra minutes while they were making our pizzas. In total it took us 25 minutes to even pay. I understand that the pizzas can't be made instantly but 20 minutes?? The employees were not kind and welcoming and they worked about as slow as they could. Not to mention my pizza was cold once I finally got it??? As a food service employee it was incredibly annoying. read more

I finally went to MOM's Pizza in Auburn. The food was really good. The service is very slow, which brings a point down for me. Ambience is clean and nice but the service there brings it down. I will return, but I would order online. read more

This place has no customer service skills at all. We walked felt like we were putting them out just by ordering a pizza. My son ask the person on picture in regard to the dessert and he had to ask her 3 time and still did not acknowledge him and she just walked a way and grabbed the cookie he was asking about and showed him the size of the cookie. She was very rude all through the whole experience never even had a smile. It is sad because we are moving from Roseville to the area and we thought this would be our go to for pizza but looks like the service is bad. This will be our 1st and last time we will even step food in this facility.So disappointed! read more

MOD Pizza - Fast Food Near Me - Auburn, California

I'm confused... do they close at 9:30 or 8:30??? After looking online we decided to go to the Auburn Mod instead of the Rocklin Mod. BIG MISTAKE. Online it said they closed at 9:30 when we got there at 8:30 the doors were locked. 4 employees stared at us trying to open the doors without any acknowledgment or letting us know they were closed. Surprisingly not the first time it's happened. Please update the hours online as they clearly are not accurate so people don't waste their time going there! read more

MOD Pizza - Hours listed online - Fast Food Near Me - Auburn, California

I have gone to mod so many times and it was been great! However, I don't know what the heck happened today. The top of the pizza topping were burnt, the bottom barely seemed like it was cooked at all. Very doughy. The topping that I asked extra for a received NONE of. Just how does it go all wrong so bad??? read more

Went in for a quick lunch, the pizza was ok, could've been cooked a little bit longer. It did the trick for a quick lunch but I can't say I'll ever say "let's go to MOD". read more

Literally the worst MOD. The food...great. The employees....beyond awful. NEVER friendly, always annoyed to be taking my order. I've been to this location several times and it's always the same. read more

I visited this place shortly after I got out of physical therapy for a surgery and I had accidentally knocked something over and made a huge mess, the workers were so nice and helpful and made me laugh despite the situation, ended up ordering more than we had planned for but it was tasty read more

MOD Pizza in Auburn saved the night after a bad experience elsewhere. The staff was friendly and accommodating, even when things got busy. Special shoutout to the young lady cooking our pizzas - she was great! My vegan pizza was delicious and a great value, and others in my group enjoyed theirs too. Good customer service is rare these days, but MOD's team delivered. We'll be back when we are in the area! read more

I try to stay away from chain pizza places, be they economy or upscale ones. I always prefer mom and pop shops or Italian restaurants for pizza. So, I went in, slightly before they were to close, and ordered a pizza. I was wondering, "Okay, what newfangled concept does this place - MOD - feature that I have to 'learn'?" There really isn't a concept or, rather, it's a very simple one. They use a thin crust and, from whatever you see in front of you, they'll put it on the crust at your request. That was it ... and at a fair price. I forgot if there were upcharges for any specialty items, because I don't usually have seafood and such things added to a pizza. The pizza they made for me was very tasty, so I was very satisfied with breaking my rule on chain pizza places and going here to get dinner. The people working at MOD Pizza in Auburn were really helpful and, again, it was close to closing and they probably wanted to go home. The store is very clean, bright, nicely finished, and, as far as what's "mod," there is some reference to things that were "mod," emanating from the hippie-dippy years, and when there was even a detective show called "The Mod Squad." This left a question in my mind: "Which is more 'too cool for school' - the Mod Squad or the Elite Squad?" This MOD Pizza is located on Highway 49 (the Grass Valley Highway) in the shopping center in which Bel Air is the major supermarket. But I would have never paid much attention to that shopping center, and market, if it wasn't for the (Cafe') La Bou that was once there, where a person could enjoy coffee, a pastry, and the weekend paper, sunny 82 degree days, and the crisp air of the foothills when its outdoor seating fronted Highway 49, much like the way MOD Pizza in Auburn is set up today. So, here, I was able to channel good memories of a nearby coffeehouse from yesteryear that I really liked, in addition to eating pizza from this new place - MOD - that I really liked. read more

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The service was absolutely amazing as always I've never had a problem here. Also my pizza has always is delicious. Love the crispy bottom on the pizza. read more

always the BEST service and topping options. they make the pizza right in front of you, like subway, and its always super fast and easy !! read more

MOD Pizza - half and half pizza; super cheesy !!! - Fast Food Near Me - Auburn, California

I am pretty saddened by the fact that more than half of the fast-food grade businesses are quite shitty and MOD isn't much better. I've worked in fast food, I currently work in customer-servicing environments; so I get it. But my experience tonight was absurd. I placed an online order, est. 8:13pm completion time. Cool, whatever works. I get there on time, a little wait is nothing too out of the ordinary anywhere. I am told it'll be 10 minutes to complete my order, which is telling me it wasn't started at all. Cool, whatever. I really didn't care. But while I was waiting, I was listening to two coworkers talk about how terrible the crew tomorrow is... not something you should talk about openingly in front of customers but okay. But it started to get a bit irritating when 10 minutes rolled by, a 8-pizza order was completed, but not my one pizza order. I waited twenty minutes past my expected order time, yikes. On top of listening to how shitty tomorrow's crew is. Practice what you preach, or worry about yourself before you worry about anyone else's work ethic. oh by the way! My pizza's cut is straight up rushed, and butchered. Would you like half of the pizza, or an tenth! ( that's an over exaggeration, but goddamn ) as well as the multiple pieces of olives that I definitely didn't order due to hating them. :)) if I was allergic, I'd need an epipen. But in good news, I was able to plan a bit of my next tattoo ideas! read more

Food is good. Have a nice variety of veggies. Service - 0 stars. I think someone made the employees show up to work. They did not look like they wanted to be here. Service at a zero compared to other locations. read more

MOD Pizza is in my regular rotation of lunch spots during the work week and is my go to at least once or twice a week. The restaurant is always spotless, employees fast and friendly, and food tastes great. I've transitioned from the amazing pizza to salads recently to hopefully lose a couple pounds but everything is always fresh and tastes great. read more

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This is the newest MOD Pizza to open in our area. Even though I live down the Rocklin, If I'm on my way up the 80 or coming back, I know this is a place to stop for some fast tasty food. Fast not in fast food, but served fast and a real quality product for a inexpensive price. The smallest pizza is a personal one for about $6 and the most popular and best buy in my opinion is the 11 inch pizza for just $8.50. If you haven't heard, you get to choose you own toppings from a huge assortment or meats and veggies and different sauces including pesto and get this, put as many as you like for no extra charge! A 2 topping cheese and pepperoni cost the sane as a 7 topping pizza! I had my doubts about a pizza that comes out in 5-6 minutes and costs just $8.50 for a med size pizza and all the toppings you want for the same price, this had to be a fast pizza about on the level of a frozen pizza. I was so totally wrong and surprised MOD Pizza pulls it off, a tasty product, for cheap and fast. The restaurant is all clean and new and the staff friendly. Just get in line and pick your toppings or pick one of the pre-arranged pizzas if you have trouble making something up yourself. On top of pizza they have beer on tap here. Not just Bud or Coors either, but local micro brews and on Tuesdays, beer is just $2 a pint! for the good stuff! I've yet to repeat a pizza here as I pick my toppings and have something different every time. Some combos work better than others, but you decide. The crust is crispy and tasty as well as the real good toppings and cheeses. One tip: ask then to cut the pizza in 6 slices, cause otherwise they just do 4 slices and those pieces are too big to go into the mouth easily, but cut 6 ways, it's perfect. read more

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Not impressed by the pizza. Edible but I won't be back, we'll maybe for the no name cake, that was actually really good.

Had some Mod Pizza today because of a fundraiser and I will be back. A perfect pizza and great service. Just amazing? read more

MOD Pizza - Custom 11" thick crust. - Fast Food Near Me - Auburn, California

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So I hate doing this kind of thing, leaving bad reviews... It's gotta be really bad. But this is the third time I've gotten a super undercooked pizza, and what makes it worse is this time, because of my experiences previously..I asked for well done.. and this still happens. Never again! I'm bummed I like the other mods I've been to. read more

MOD Pizza - What looks like melted cheese is actually raw dough I smeared out with my finger on the points of the left two slices. - Fast Food Near Me - Auburn, California

Mod pizza, Auburn is great. The pizza is thin crust, you can pick your own toppings, and it is ready in under 10 minutes! I also tried the little cakes (very much like a ding ding but better) - delicious Really great for fast, friendly service. read more

This MOD is by far the worst location I've been to. They never ask for what toppings you want. They gave us the wrong size. They didn't even correct it. I'm beyond astonished with how piss poor their service was. Undercooked. Wont come back. read more

MOD Pizza - Caspian pizza - Fast Food Near Me - Auburn, California

Wandered in the day before grand opening and was treated to a perfectly cooked mini pizza, with all my favorite ingredients. Unfortunately for my loved ones, those include anchovies, but I was by myself so what the hell?? Service was very friendly...I was waited on hand and foot by enthusiastic young ladies and gentlemen! I will be stopping by whenever the mood for really fast, tasty pizza seizes me... read more

MOD Pizza - Fast Food Near Me - Auburn, California

I had a terrific pizza this evening. One of the newly hired girls made it exactly like I like it. She was very joyful as was her trainer, it was wonderful. We will be back for another gluten free crust as well as a cauliflower crust pizza. read more

UPDATE: The manager was kind enough to contact me and invite me back on him. I have to say, upon my return the experience was MUCH improved. My order was made exactly as I requested, they even cooked it a little more well done as I had asked, and the service was prompt and polite. I will be coming back. Thank you MOD! read more

Wonderful fast and friendly service here. Really enjoy their willingness to tweak your order as you would want. Their food service is fast

I was absolutely impressed with the quality of the pizza and the kindness of the staff member Dillon who assisted us. He was super patient with us being newcomers with lots of questions. And he was very knowledgeable with all his explanations. Pizza was so delicious, loved that they had the cauliflower crust option. I will definitely be back. And I hope the manager puts him up next for employee of the month! read more

Mod Pizza allows me to customize my pizza. It's fast and good. And during Covid they are making great effort to keep us all safe. There customer service is excellent. A shout out for Emily who always makes me feel welcome!! read more

My online order was supposed to be ready 25 minutes ago...yet here i am still waiting. Meanwhile staff just left where they were assembling the orders and seemingly backed up to hgo hang out with a friend and then after chatting a bit asked to go on break. Meanwhile what is seemingly the manager is just complaining that she may have to close tonight but has not acknowledged the wait times of any of the annoyed customers. Needless to say I dont need to be back for awhile despite the food having always been good and the online service normally being high quality. Feel sorry for the kids (including the poor girl who seemed to be the only one assembling every order) who were left hanging by short staffing and management that had no concept of addressing or even just apologizing those frustrated customers who were waiting so long. read more

Ordered online and had to make change and cancel. Called store IMMEDIATELY and they said they cannot cancel but bring receipt in and they will take care of it which they couldn't do. Was offered a free pizza next time I came in which would not cover $31 I payed online. I contacted corporate and they told to contact Doordash to complain who had nothing to do with this transaction. I just want my $31 in either a refund or credit. Be careful when ordering in line read more

I have always loved MOD, but the cauliflower crust makes me love it even more. The best part? I can order it for my six year old and he has no idea!! The staff at this location is incredibly nice and helpful. They make sure the pizzas are correct and have always accommodated requests. They are doing a great job taking the pandemic in stride. Dinner time (6-7:30) is incredibly busy and the wait is a little longer than normal these days, but it's worth it for a custom pizza that is consistently tasty. read more

finally one in Auburn we can enjoy. Toppings are good. They have daiya. Staff is nice. Last two times received burnt pizza. We pay extra for gluten free crust , for it to be charred? Carcinogens. Not to mention the first pizza was room temp when we picked up. We want to love you guys, but please stop burning our pizzas. We visited on June 18 about 11am. read more

MOD Pizza - Enough said. - Fast Food Near Me - Auburn, California

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UPDATE: Tried them a couple times since this review... they've really stepped it up, they're Awesome Now! Love MOD Pizza... have always gone to the Rocklin location, which is always great! We were so excited one was opening close to home in Auburn. However... I think they may need some more training. Twice we have been there and twice we have practically had to beg for sufficient amount of toppings. The guy did not understand that we'd like our toppings All Over our pizzas, not only in the middle.... so far they are average. read more

MOD Pizza - This was after asking twice for topings to be spread to the outside as well... - Fast Food Near Me - Auburn, California

Great people and great food. However.. todays experience was disappointing. A lady with her stinky dog (thst was not a service dog) was sitting next to us and she was Letting her dog eat off the ground and eat off her plate while inside the restaurant... I'm pretty sure there's not suppose to be animals around food.... Unless it's a service animal... mOd pizza Lost my respect today read more

I had a not so great experience here when it came to the wait times, but they reached out to me and made up for it quickly. I look forward to giving them another chance since they are so close to my work. read more

this restaurant is very completely UNSANITARY i found a HAIR in MY food this is ridiculous and i will never be coming back again. Thank you read more

We've been here three times. The pizzas are great quality, with delicious crust. The staff is friendly and inviting. We did try placing an order online and it was ready exactly when promised. My only suggestion: a few more topping options. I felt a little limited as a non-meat eater. Otherwise, everything else is great... we will be back for more. read more

It great!! Besides the cool pizzas they have already layed out. You can also customize yours by picking your toppings. They build it right in front of you. I did a sausage mushroom pesto on a cauliflower crust which was surprisingly good. They cook pretty fast and the staff is very friendly. Psssstt... get a few of those Cake With No Name... take them home and get a glass of milk. You wont be sorry!! read more

MOD Pizza - Fast Food Near Me - Auburn, California

Huge shoutout to the amazing soul who made my daughter a heart pizza. It tasted wonderful and looked amazing read more

MOD Pizza - Heart pizza - Fast Food Near Me - Auburn, California