Excellent company and installation team. Mr. Gary, owner, came in on time and explained to us the…read moreproduct. He appeared sincere and honest. We signed up for the purchase of Bruno. His quoted price is reasonable. Since we needed immediate service, he arranged next day installation. His installation team came in timely manner. They were excellent in installation and professional. They completed work to our satisfaction. Mr. Gary's back office staff was efficient and courteous. All in all an excellent company with excellent staff. They answered every time I called. we are extremely happy and recommend them to anyone need stair lift. God bless the company and the team. Norma and Jack

From our first contact, each person was very professional and very kind. Doah was extremely…read morethorough in her explanations when she came out. No pressure -- just a clear explanation of the options. We were able to get the stairlift installed a few days later. The communications were great about arrival times and the guys were so efficient when they came. We have been very pleased with the Bruno lift. It's an absolute game-changer and we are grateful for this company.

Due to a fractured back, I needed a back brace and the sales lady was absolutely wonderful. She…read moreshowed me the different ones and they also offer CBD cream and roll-on and I purchased the roll-on to help with the pain but this place is wonderful. Very friendly, very polite very caring cares about my needs The variety of merchandise they have in their store is amazing and their prices are very very reasonable I definitely recommend this place for any of your medical supply needs?

Closed location. I called them ahead of time to send my parents over to purchase a wheelchair. The…read moreperson on the phone failed to inform me they moved locations. My parents drove over and I was about to drop 500-700$ on a wheelchair and they get there... location is closed. I called the store asking them if they moved.... They said yeah. I told them they should update their location online and inform potential customers. The woman on the other end ... " you're not sure what's going on behind the scenes. There's a lot of stuff..." I don't need to hear an excuse to own it and apologize. I told her, " look I'm also a business owner. It only takes a few minutes to update your address with Google Apple Maps and yelp.!" and that was like a few weeks ago, this address is still up and not updated!

I bought a ankle brace for my daughter . She never used it . It's brand new , never worn. And still…read morehas the oaperwork inside, price sticker etc. The woman at the register just said no to returns , exchanges etc . I would think I could at least exchange it for something else but she said no. Be careful about what you buy from here

Staff was patient and helpful. Excellent experience! They helped me find the perfect lightweight…read morewheelchair for my mom.

WORST EXPERIENCE EVER!!!! Don't ever use this pharmacy. Completely incompetent and unhinged. I…read moretook a prescription in that we got from them that was broken "inhaler" he claimed tv lot number wasn't theirs, but before we could get to the bottom of the problem the pharmacist lost his shit, yelling at me and his incompetent assistant couldn't deal with the insurance company and get an issue handled. I spend over an hour dealing with these ridiculous people. WARNING don't go here!! I had a 20+ year relationship with my prior pharmacist in God Bless Texas and have never been treated with so much disrespect. Maybe this is how California deals with customers. This pharmacy doesn't deserve your business, completely unprofessional individuals.

Flu shots were easy. 85 characters best bologna. They have the regular flu shots not the RNAread more

I have 3 of them now. I absolutely loved them and my family does too. I have the Rover and ended up…read morewith 2 more thru marketplace. I have had to change the rear tire on all 3 before and the process is heartbreaking. Same process, except this time the hub broke. I always knew the rear tire changing process was hectic but never thought about giving it a review. The risk of pinching the tube when replacing it is high and the friction between the hub requires you to pry it open and or bang it with some wood. At some point the hub metal will weaken and break. The replacement is $400. The new quad might be easier to change but long term. Pass on the Rover Gen 2.

I bought 2 X-Quads & love them. Great people magnet, people are constantly approaching me for info…read morewhen seeing me riding. I bought 2 so I can ride with date, kids & grand kids. I bought 2 Rovers bought in 2002 so when the Quads came out it was a no brainier. Max is my go to guy. He takes great care of me. Want to meet people? Get a Quad.

Danny was a great help, I broke my foot rest on my wheelchair, he help by getting some for me at…read moreans inexpensive price on a Sunday on Father's Day when I needed them.. Danny is a great person..

This store has an amazing amount of medical products! I found them online when I needed to get…read moresomething for my husband - a lifting recliner - and the customer service was fantastic! They delivered it right away, and when we were finally finished with its use, they came immediately to take it away. Very professional staff!

The owner has always been so helpful and easy to talk to about your health care needs with all of…read morehis assorted items... I will really miss him and his store

The shop is closed; there's a notice on the door. The store is closed and is no longer being…read moreserviced.

Awesome service. We purchased a Rollator for my mom who lives in HB and I live in Bakersfield. They…read morewere very helpful in choosing the right one. But most of all they went out of their way to go above and beyond just good servic. They delivered it quickly and helped my mom with more than just the walker. Thank you.

Okay people, look no further for your home medical needs! This family owned & run store is…read moreabsolutely amazing for meeting all your needs! And they'll do it with knowledge, empathy and honesty. We first happened upon On the Mend's while outfitting our 93 yr old mother's apartment following a long stay in rehab. On The Mend had everything we needed to assure her safety and mobility needs. Very recently, we rented a reclining lift chair for my use following total knee replacement surgery. I was able to set up the entire rental & delivery by phone. They said they would arrive close to 10:00am on a certain date. My phone rang at exactly 10:00am on that date with On the Mend's delivery! Our stairway was too narrow to accommodate the whole chair so the 2 darling, helpful delivery guys took the chair apart and got it upstairs and ready for use! They did all this with big smiles and kept assuring me it was "no big deal". (Believe me, it was a BIG deal!) Today was chair pick up day and I was quoted a time of 1:00pm. To our delight and surprise, my phone rang at 12:59 pm! The two wonderful guys took the chair apart again and carefully moved it down 2 flights of stairs and out of our home. They were so incredibly careful of our walls as they navigated the stairways! I cannot recommend this small business enough! Please throw all your home medical needs business to this extraordinary family and store. They truly care and your needs will be primary to them. I can guarantee you they will have compassion, integrity, be timely, communicate well, be ultra polite and attentive to all your needs. On The Mend is what we wish all businesses operated like. Thank you especially to the young men who delivered and picked up our rental chair! You represented your family's company beautifully! We will never go anywhere else for any of our family's & friend's home medical needs! Thank you!!