My 75 year old mom was visiting from the East Coast and she really wanted to go to Disneyland with us. She can no longer walk long distances, so we knew we needed to rent a reliable scooter so she could come with us and spend the whole day without worry. D&R came highly rated online, and I can see why!
Renting a mobility scooter from D & R Mobility Rental was one of the easiest travel arrangements I've ever made. The entire process was completely virtual, and I never had to make a phone call or talk to anyone directly. Everything was handled smoothly through their website, text messages, and email, which made the experience incredibly convenient.
Their website clearly explains all the scooter models, so it was easy to choose the right one. We went with a larger four-wheel scooter with a bigger battery and extra stability since my mom would be using it for two long days at a theme park. The communication from D & R was excellent throughout the process, with clear and frequent updates so we always knew what to expect.
Delivery and pickup were both absolutely seamless. The scooter was waiting for my mom at our Anaheim area hotel front desk when we arrived, right on time. When we were done, all we had to do was leave the scooter in the lobby the night before checkout and they picked it up the next morning. It could not have been a simpler, hassle free process.
The scooter itself was in great condition. Sure, it had a few small scrapes and scratches here and there, but that's to be expected with a rental. What mattered was that it worked perfectly. It charged quickly, handled smoothly, and was a huge help for my mom, who has serious mobility issues. Thanks to the scooter, she was able to get around Disneyland comfortably and enjoy the park with the rest of us, and seeing her zip around with a huge smile on her face was priceless.
The battery life was also incredible. After a full day at Disneyland where we logged nearly 10 miles on our smartwatches, the battery had only dropped one tick. That kind of performance completely eliminates any worries about it lasting through a long park day.
I can't say enough positive things about D & R Mobility Rental. The process was easy, the communication was great, the equipment worked flawlessly, and the free local hotel delivery and pickup made everything stress-free. Their prices are competitive too. We definitely didn't feel ripped off.
We'll absolutely use them again in the future and I would highly recommend them to anyone visiting the area who needs a mobility scooter. It made a huge difference for our trip. read more