Used soaring scooter the past 3 visits to CA Disneyland. They always made a availabilities to provide scooter needs. Drop off and pick ups were always flexible and convenient. One of the older scooters I used was a little uncomfortable, they made a quick effort to have it replace. Recommend this company read more

This place is the BIGGEST SCAM!! Do not use their services. They gave us a damaged scooter but out of desperation we took it. The arm rests were broken, there was damaged all over. When returning the scooter I informed the person from there company we lost the arm rest at the park due to them not being attached properly. I was told that since they delivered a damaged scooter and just threw whatever left over arms they had at their store; I would not be charged for the missing arm rest. When I get back home I see the charge on my card. I call them and ask to speak to the manger Chris. After informing me he will call me back after speaking to the "owner", I get a text message. Very unprofessional. As he informs me of their "generosity of the discounts" they gave us. I have to then correct him. Chris tell me they gave us 2 scooter for the price of 1. I never ordered 2 scooters. His dates were inaccurate and tried to say we're used something we never received. They try to add false information and fake reservations to seem well-intentioned. Since he has no decency to call me back I proceed to call him back our conversation lead to false information and Chris proceeds to curse and use profanity as their "general manager". -Lack of customer service -Lied and allegations -Extra charges -Profanity and rudeness -Faulty equipment Are all the things you will receive if you use their services. read more

Not bad scooter rental Rented from this scooter rental place. It's not as convenient as other scooter places that have an office near Disneyland, you have to call in ahead of time so they drive the scooter out to the Denny's and meet you at the parking lot. Still, they were quite punctual when delivering the scooter, they were there 10 min early I think. During the pickup at the end of the day, they were late because they had to pickup from another customer, but they told me to leave the scooter at a designated place so I could just leave. So overall, it was not that bad to rent from this place as opposed to places close to Disneyland. The logistics ended up being ok. Would rent from this place again. read more

Soaring Scooters - Delivering school at Denny's next to Disneyland - Mobility Equipment Sales & Services Near Me - Anaheim, California

My husband hurt his foot but still wanted to join our day for Disney fun. I looked around for scooters and ultimately found it was super easy to book the exact scooter I wanted on their website without being told that there is no guarantee I would get what I wanted depending on the availability. If you're not staying at a hotel they will meet you at the Denny's on Harbor if you are going to Disneyland. So as directed we called about 40 minutes before our pickup time to confirm we were going to be there. On the way to the pickup spot we had a medical emergency and had to go to the ER. We called once to say we were going to be late. Then we immediately called back and let them know we wouldn't be able to make it. We couldnt talk long about it and later got a call with arrangements for our situation. They were super considerate and even checked in on us to make sure we were ok. We ended up using the scooter later on and they were prompt and thorough about the rules of using the scooter. We'll definitely use them again if we need to. read more

I rent a scooter from Soaring Scooters every time I go to Disneyland. The customer service is fantastic! I especially appreciate Chris and the help he provides me. I've rented for many years and will continue to do so. Thank you Soaring Scooters! read more

Thank you Soaring Scooters for a pleasant experience! We were pleased with the options and the representative was knowledgeable when addressing our questions. We decided to rent 2 Rascals (4 wheelers). The pick up and drop off of the scooters was easy and seamless as they were brought directly to our hotel. The scooters were comfortable and fun to get us from one destination to another. We would recommend Soaring Scooters 100% to anyone looking for quality and a great price!! read more

Scooter broke down, had to push it to South Harbor blvd in order to get a replacement.Second one worked fine. Called Chris to pick up on Thursday night to pick up at hotel valet service no one showed up. Had to call Chris again to pick up . Sad part no one offered a discount on the rental break down. Will not rent again read more

I can't tell you how amazing these guys are. Marty, Chris and the rest of the crew have the best customer service of any company ever. Dropped off and picked up scooters in the most timely and convenient way. It helps to communicate with them often. Their scooters are so much faster and sturdy than the park ones. Really amazing company and staff. Thank you for making our Disney trip a million times easier! read more

Decided last minute to rent motorized scooters for our last day at Disneyland. Called Soaring Scooters around 8am and they delivered 2 scooters to my hotel by 8:30am. They had many options to choose from. Top tier service and great service. Will def used them again. read more

This business has horrible customer service and scooters that should have been replaced years ago. The first scooter they brought me had pieces of the from fender missing. I spent a few hours in downtown Disney and the battery was dead. I had to push it back to my room. Today I leave and my airport shuttle is nearly here. They have yet to show up. We had to call them. They are currently nearly 20 minutes late. If you want a quality working scooter, and prompt pick up drop off look somewhere else. I really wonder how this poorly managed business stays afloat . If I could give negative stars I would. read more

I rented a scooter for a trip to Universal Studio's at the end of September. I was a little worried as previous scooters I've rented from OTHER companies had run out of battery power half way through the day at other parks. Took a chance and was pleasantly surprised! The scooter was delivered on time, the battery lasted all day with plenty of juice left at the end of the day and the scooter was picked up at the time arranged. Both employees were friendly and efficient, showing us how to dismantle and re-assemble the scooter. Price was much more affordable than other companies. Couldn't have asked for a better experience. Don't hesitate to rent your scooter here!!! Thanks Soaring Scooters...will see you again next time!!! read more

When faced with an Injury three days before a trip to Disneyland, I searched for an electric scooter and immediately found Soaring Scooters. The website was easy to navigate and I immediately received a text confirmation and detailed directions. I accidentally blocked the phone number and didn't receive the texts about being present for delivery. I called and they came back to my hotel within 15 minutes. Everything was clear and the staff was extremely friendly! read more

Very friendly, professional and communicative! Would highly recommend to anyone needing a scooter at Disneyland!

I called on a Friday looking for a scooter to use that same night at Knotts Scary Farm. Chris was quick to answer and gave me three options. I went with the transportable scooter so we could pick it up Friday, take it to Knotts, and then return it Saturday when we woke up from our late night. Pick up was super easy. Chris gave me a quick tutorial, helped load it into our car, and we were all set. The scooter had a full charge when we picked it up and lasted from 7pm until 2am with no issues. 10/10 would use again! read more

We rented a scooter for my mom to take to Disneyland for the weekend. They delivered the scooter directly to our hotel and even fulfilled our request of needing a lighter unit to be able to lift into a hatchback car. While in Disney, however, the scooter suddenly stopped working (even with a little over half a charge). We called the company and they met us with a new replacement scooter in 30 minutes. Could not be happier with the service we received even with the small inconvenience of having to swap scooters. read more

We use Soaring exclusively when we go to Disneyland. They used to be 5 star but they have been slipping lately. There is a lot of miscommunication on their part. They have delivered to the wrong hotel, tried to pick up too early, and had incorrect notes on the reservation causing the scooter to not be at the hotel. I sure hope they fix whatever is causing these issues. read more

TERRIBLE! I went on a 7 day cruise in August 2024 and rented a scooter for the week for total amount of $313. On day I received the scooter going onto the ship, I noticed it was a bit sluggish (it was fully charged). It kept stopping on and when I re turned it on, it was just dragging. I finally made it into my cabin with my friend pushing the scooter. read more

Amazing service! The people I spoke to were so helpful and personable plus they were prompt for pickup/dropoff. The scooter was great and very helpful during our trip to Disneyland. This is the 3rd time I've used their services and I'm very happy that I have found them to use their services. read more

This was my first time ever using a mobility rental service. I have to say all others are going to have a hard time living up to the experience I had with this company. Soaring scooters went above and beyond! My scooter was parked and ready for me with the keys already in hand at the front desk when we arrived at our hotel. Overall the scooter was in good condition as was the basket they had attached to the back to help carry items. We were in town for VidCon and after months of just not feeling great thanks to my chronic illness, I knew I was going to need something to make this a more enjoyable experience for myself and my kiddo. The customer service was excellent and I feel their pricing is very fair. We discussed different scooter options as I hadn't really used one before as well as the logistics of drop off and pick up. I really can't say enough good things about this place. My only suggestion would be possibly a small note or pamphlet in the basket to give general directions on how the scooter works. Though many people probably could figure it out, it did take me a few minutes to get a hang of how everything worked. Other than that, no complaints! If I am ever in the area and in need for a mobility a scooter again I would not hesitate to call soaring scooters! read more

Ricky Spence helped me to get a scooter for Disneyland and was so patient and helpful! Exemplary customer service, made our trip to Disneyland much easier for me! Thank you Soaring Scooter and Ricky! read more

We had a Disneyland day planned for my sons second birthday and really didn't want the grandparents to miss out on making those core memories but the last time we took my mom a few years ago, she could barely walk after a couple rides so we decided to rent her a scooter this time. The problem with the rentals at Disneyland is that they're very limited and we were afraid they'd all be sold out by the time we got there around 12noon. So I googled scooter rental companies and found soaring scooters. I originally wanted to see if they could deliver to Disneyland but that's not an option so we had them deliver the scooter to our house. We were outside their free delivery zone so there was a slight fee but it was worth it to not have to worry about whether we'd have a scooter for the long day. The delivery guy was great in showing us how to assemble and disable the scooter to fit in our minivan and how to operate it. The scooter lasted all day and we just dropped it back off to their warehouse right by Disneyland. Ricky who helped me put together the order was very thorough and super fast in getting everything arranged and I appreciated his great communication. Will definitely be using Soaring Scooters again for our scooter needs! read more

Ventura 4DLX Scooter was perfect for 3 full days at Disneyland. The battery charge lasted each day at the park plus the 1+ mile each way from our hotel and back. The swivel seat was so helpful with getting in and out. Easy to learn and operate. Delivery to our hotel was great. The scooter had some cosmetic chips and scratches when received, but it did not affect it's performance. Soaring Scooters will definitely be used again upon our return. A rear view mirror would be the only added feature I'd recommend. The total cost was very reasonable. Easy to charge over night in the hotel room. read more

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This company is efficient and quick to deliver.. Wr stayed at Disneyland, and due to a broken foot , I needed an EV . I reached companies and found Soaring Scooters.. there were very reasonable...with many options .. Disney has some too but very expensive. SS delivered to my hotel ( Disneyland Hotel ). It was easy to do and they answer the phones ! Rick was nice and also the guy who delivered it . ( sorry forgot his name ) read more

The best experience ever. Bobbie is so responsive and seems like she has a supportive staff to make things happen. When renting a scooter for Disney, this place will be my go to. There was an issue with the first scooter that we received and she fixed that issue within an hour. Answered my call. Met us at Disney with a new upgraded scooter. She was so kind about it and understanding. Please give them a try. You won't regret it. read more

This is my second time renting from Soaring Scooters. They are very reasonable, awesome customer service. I had some issues with one of the scooters this trip, exchanged it no problem to a better machine. I will definitely use their service again. read more

Outstanding. Great communication and customer service. The delivery was on time. Scooter was comfortable and had great mileage. I rode all around Disneyland without and issues. Thank you, Chris and Ricky! read more

Was great service and the best price!!! But they were the only company that had holders for my oxygen tanks. I will only be using Soaring Scooters from now on!!! read more

Soaring Scooters - Grandson loved the scooter as much as I did!!! - Mobility Equipment Sales & Services Near Me - Anaheim, California

Excellent service and value for money. Scooter waiting for me at my hotel and happily exchanged when I found it was larger than I needed. A pleasure to deal with by email and phone. Highly recommended especially if you are travelling from Australia as we are. Thank you. read more

I went through this company when my family went to Disneyland during Halloween. I ordered the Panther for my husband and the Buzzaround for my mom. Pros: -The company delivered directly to our hotel and it was there when when we checked in early. -As simple as when it was delivered, we left it with the Front desk when we checked out -both have comfortable seats -panther has a built in USB charger to keep your phone juiced up for endless pictures and videos -the Panther is great for all day at the park! Literally from 8 AM to 10 PM and he still had enough juice to ride it back to our hotel. Cons: -On the other hand, the Buzaround only made it through half the day before having to charge the battery at the entrance of Disneyland park. It took a couple of hours to gain enough juice to last the rest of the evening before the battery started beeping again on the way back to the hotel. So with that being said, just get the panther scooter if you want to be out all day and not have to worry about the battery dying. We will definitely choose this company every time we visit Disneyland. read more

What can i say, I ordered a scooter it arrived at my hotel on time and it lasted all day plus some at Disneland The lady Bobbie was very nice and attentive was just the icing on the cake for great customer service Will rent from soaring scooters next time we come back to Disneyland. Highly recommend Joey read more

Always great for the price. Friendly service. If any issues they will get a new one ASAP. Always recommend Soaring Scooters to family and friends. read more

I've rented from them a few times. The equipment is reliable. And I really like that they just need 30 minutes notice to bring you your scooter or pick it up. Very flexible! read more

We have used this company for 2 years now. We got annual passes to Disney and I think that amounts to 5 trips? Anyways, scooters are always there. Always available. This trip is the first one we have ran into a hiccup and it started throwing an error code. We had it swapped out before we finished breakfast. They are even flexible with their reservations. We got smaller scooters for transportation up to Universal and get the bigger battery scooters for the second half of our trip. I always forget to write reviews but this trip has been so above our expectations I feel absolutely compelled to. Thank you so much to the Soaring Scooters team, B & C are absolutely fantastic. read more

I would use there service's again. Friendly people. And they went an hr out of there way to make my weekend nice. Thsnks for my ride.

Soaring Scooters was an amazing place to book a scooter. I was having a hard time getting the scooter brought to me since I did not have a hotel reservation. They made it easy to meet. They were very professional and kind and put me at ease since I had a bad experience with a different company. I highly recommend using them for your scooter needs! read more

Time is of value when visiting Disneyland. So when you set up a time to meet and they delay their arrival it is like a domino effect. It will set you back, be prepared for your set back when dealing with them. One of their employees tells you one time, another gives you another time. Those at the location of pickup they said they will be here at 7:30am, but the location of pick was not at fault it's just a pickup location. They said 30 more minutes we will see if that is correct or not. Good luck folks read more

Scooters were at the hotel upon our arrival with a full charge. Bobby always answers the phone when you call. Customer service is excellent....don't get stuck paying $80 a day at Disneyland and not even have it to get to your hotel... Thank you so much for making our trip successful, especially after not being in top shape due to the Covid lock down. read more

I would 1000% use soaring scooters again. The GM Bobbie was amazing and so helpful, I had numerous calls with her due to my credit card not working and she was so patient and helpful. Having great customer service is something business' sometimes lack and with this business, you don't have to worry about that! The scooter was perfect, reliable, affordable, and just what we hoped for. We will be using this company everytime we come to SoCal. read more

This is a review that I have a very hard time with, they are very friendly and have great customer service. The issue that we had was more to do with the models of scooters they have. I have taken time to think this through before posting a review, because I am quite torn here. Before I get into too many details, I do want to mention that we had just come back from a trip to Disney World where we always get spoiled by the company we rent from, so that has to put some of this into perspective. The company in Florida includes at no additional cost: a Fan, a Captain's Chair on the Victory 10 model, cup holders, four ponchos, two shower caps (to cover the tiller and basket in the rain), USB ports to charge cell phone and a free additional accessory. We normally do the Victory 10 and/or Maxima with them. They use only extended range batteries and replace their entire fleet every 6 months, refurbishing their old equipment and selling it off, so the equipment is always relatively new. Again, I mention this just to put the rest into perspective, as I am sure this also colored our experience here. Again, I want to say Bobby was nothing less than stellar; however, the models that they had that worked for us were the Panther HD 4 and Prowler 3410 and honestly they are gigantic, with a very wide turning radius and to turn them is an upper body work out. Their prices were very good and they provided a discount since we were renting two scooters. We met someone who personally owns the Prowler and he loves it, so I know it works for some people. Again, just wasn't a good fit for us personally. I feel really bad leaving a less than stellar review, as the condition of the ECVs were great, the customer service is amazing, just the models they offer that can accommodate us aren't a good fit for us unfortunately. One did run out of juice just before we were done; however, that is likely our fault for going back and forth so much in the park. The bottom line is if you like the models they offer, use this company; however, just be aware of the larger turning radius and that for us they were difficult to turn, but that may not apply to everyone. read more

Great service. The scooter was above and beyond our expectations. The delivery was flawless.