From our first contact, each person was very professional and very kind. Doah was extremely…read morethorough in her explanations when she came out. No pressure -- just a clear explanation of the options. We were able to get the stairlift installed a few days later. The communications were great about arrival times and the guys were so efficient when they came. We have been very pleased with the Bruno lift. It's an absolute game-changer and we are grateful for this company.

Very professional knowledgeable and helpful! He came in…read moretime answered ask our questions and even g save us few new suggestions. ​

I had a wonderful experience working with One Stop Mobility. I needed to rent a lift recliner and…read morethey were very helpful and went out of their way to make it happen fast! Sophia was lovely to work with, plus the gentleman who took my initial call, followed up to make sure I got what I needed. Now that is customer service.

Pretty nice rental spot for scooters…read more My father in law had leg issues and couldn't walk long distances. We called Disneyland and they said they can't guarantee availability for scooters as it is first come first serve. So we went with an outside company for renting scooters. This place is really close to Disneyland, basically 1 traffic light away, walking distance. It is situated right now to the official drop off area for Disneyland. The price is reasonable. Staff are reasonably friendly. The booking process was smooth. The scooters were well maintained, and kept clean. No issues in terms of using the scooters. Overall, a great place to rent scooters.

Used soaring scooter the past 3 visits to CA Disneyland. They always made a availabilities to…read moreprovide scooter needs. Drop off and pick ups were always flexible and convenient. One of the older scooters I used was a little uncomfortable, they made a quick effort to have it replace. Recommend this company

This place is the BIGGEST SCAM!! Do not use their services. They gave us a damaged scooter but out…read moreof desperation we took it. The arm rests were broken, there was damaged all over. When returning the scooter I informed the person from there company we lost the arm rest at the park due to them not being attached properly. I was told that since they delivered a damaged scooter and just threw whatever left over arms they had at their store; I would not be charged for the missing arm rest. When I get back home I see the charge on my card. I call them and ask to speak to the manger Chris. After informing me he will call me back after speaking to the "owner", I get a text message. Very unprofessional. As he informs me of their "generosity of the discounts" they gave us. I have to then correct him. Chris tell me they gave us 2 scooter for the price of 1. I never ordered 2 scooters. His dates were inaccurate and tried to say we're used something we never received. They try to add false information and fake reservations to seem well-intentioned. Since he has no decency to call me back I proceed to call him back our conversation lead to false information and Chris proceeds to curse and use profanity as their "general manager". -Lack of customer service -Lied and allegations -Extra charges -Profanity and rudeness -Faulty equipment Are all the things you will receive if you use their services.

I have received a full refund for the medical lift chair which was never delivered. The situation…read morewith them is resolved.

We're all getting older, it's a fact that's not always fun…read more However, businesses like this make that transition a little easier, both physically and mentally. Donovan is an empathetic, understanding person who greets you, finds out your needs, and provides you with what you seek, quickly and helpfully. I found and purchased what I needed here, and did so in an inviting space. The experience was painless, and I left with the appliance that I really needed. This business deserves your business. Stop in, and they will take great care of you.

Paul was incredibly helpful and willing to work with me to get what my father needed.read more

I was in town with my daughter who had an injury and we needed a new knee scooter so she could get…read morearound Disneyland safely. Paul came to the rescue and helped source an off road model which didn't end up working out. He was so kind to exchange that one for a regular terrain knee scooter and helped to process the refund for me. He is sincere and caring and will go above beyond for his customers.

I called what I believed to be the Anaheim Office for this company to install a ramp for my husband…read morewho has Parkinson's. The experience started out well. The foreman they sent named Alek was terrific, but for some reason I had to deal with a lady named Doris in San Antonio to get my estimate. She was diligent and helpful, though, no problem. However when I tried to get clarification on how the ramp would fit and get reassurance that the company backed its work, I got a call from a lady named Nelly who was obnoxious and kept shouting that "she had addressed all my concerns" (she had not). When I tried to order the job, no one returned my call and Eric Smith who I had emailed never bothered to reply. Up to you to decide if you want to be treated this way.

Before I found Next Day Access, I had already called 3 other companies ( but they were based in…read moreLaguna, Irvine and Laguna Niguel) and they had nothing available this week( I called in a Monday). Then I called Next Day Access and was happy to hear they were in Anaheim so next door to me. Doris was very accommodating and found me a technician that could come between 9-11 on Wed. The technicians came at 8:55 am ( what a wonderful surprise) and they were both very polite and professional. After determining both my batteries had to be replaced they called around to see if they could locate replacement batteries. They came back in the afternoon to install the batteries and finish the service. I called the office back later to mention that the seat still felt wobbly and Doris made sure that they came back the next day and now my seat is perfect! I recommend this company 100%. My experience tells me that my satisfaction is very important to them and that I am 100% satisfied with the job. They will be my go to for all future needs with my stairlift as the company that installed my stairlift 10 yrs ago is no longer in business. I am so grateful to have found them. I have a Bruno outdoor stairlift.

After Andrew took over when Jerry retired, he was so helpful. He took care of my husband's scooter…read morewhen it broke down and ironically mine had the same issue as soon as we got his back. He was very accommodating and helped us with a loaner when we needed it while ours was out of commission. He gave them both a much needed tune up and we are so grateful. So thankful we found his number and now we know where to go for all our scooter needs.

Customer service goes over and beyond in care. Jerry is a…read morepleasure work with. Using them for all my Anaheim needs.

Great service and lots of products. Staff very helpful and convenient location with plenty of…read moreparking

They don't answer their phone when you call you leave a message. We went down there in person and…read moreit said would be back in two hours. So tell me that's not a way to run a business you need to be open so thank you. I'll go somewhere else.

Very helpful staff. I come here to talk to Bob and order parts for my mom's scooter Best prices…read moreand they have everything.

We went to Sunshine Medical to get supplies for my mother in law. I didn't realize they were in my…read morecity, a hidden gem. the staff were very helpful gathering what we needed. They do carry many things and ones you don't realize they even have until you need it for medical reasons. Check them out and you too will be surprise they carry these items.