Great service! Came in last minute for my mother who needed a mobility scooter for 4th of July. Did…read morenot disappoint. So thankful they had a scooter available so my mother's holiday weekend was a blast! The owner stayed and waited for us to arrive. Got us taken care of and out of there quickly. Also allowed us to keep the rental during the extended holiday weekend! Thank you!!

Absolutely the most helpful customer service ever. We were able to rent a mobility scooter for my…read moremom at the last minute for our daughter's graduation. Drop off and pick up service. The scooter was perfect and in excellent condition. The battery last in a long time I will definitely use it again!

The staff were very helpful! They had all the supplies I needed. The staff are super wonderful at…read moreresponding to any and all questions. Highly Recommend

VERY DISAPPOINTING experience. We rented an electric wheelchair for our father, a disabled veteran…read morewith Parkinson's, and were initially glad to find availability. Unfortunately, we given only a brief demonstration of how the wheelchair operated, with no written instructions, manual, or supporting paperwork provided. There was also no assistance offered in getting the equipment to the car. During pickup, my husband overheard staff mention that the unit could be difficult to charge, which raised concerns. When we attempted to use the wheelchair during our trip, it powered on, light flashing but would not move at all. By that point, we were too far away to return to the store, and without any instructions, we were left trying to troubleshoot on our own. Most concerning was the response when my elderly parents called to report the issue-- they were met with a dismissive and defensive tone rather than empathy or a willingness to help. The interaction was particularly upsetting given their age and the circumstances. After returning the wheelchair, no resolution or follow-up was offered, despite being told the owner would call to discuss our concerns. That never happened. We have rented medical equipment across the country for many trips and have never encountered such a lack of support, professionalism, or basic customer care. This experience was both frustrating and disappointing, and we DO NOT recommend this business.

Doug was really helpful and kind. He provided a solution to my problem and showed willingness to…read morehelp.

Doug was a blessing!…read more We have a family member of ours battling pancreatic cancer and unfortunately her health is declining and her mobility is not well - we've had a scooter sitting in our garage since 2007 and we've decided to get it fixed up and ready for her to use. Doug immediately said "what can I give you for free" - definitely a response you don't experience anymore; very sincere and didn't even give it a second thought! Doug had no hesitation to help us! He not only discounted the cost of the battery, but he even blessed our family with a free charger and offered to deliver the scooter to my family member's house once it's repaired. Very generous and humble service, definitely recommend! Please continue to support!

Poor service, incompetent staff. I drove out to pick up medication after confirmation that pick up…read morewas available. Every time, I left without being able to pick up due to some back end confusion. Switching pharmacies immediately.

This is an important pharmacy. It's poorly run. The service sucks. But they cater and communicate…read morewith the local Vietnamese population like no other pharmacy can. People get helped here.

Initially, I went in there to buy a blood pressure sleeve for my wife because I thought the one…read morethat she had was not correct. The gal refused to sell me one because she said mine was perfect for her, and didn't want to take my money. I was very impressed with that. Most entities would sell you one anyway, in my opinion. In fact, we went to another store first to buy a cane, and the lady sold us something that we couldn't use and try to sell us other things that we didn't really need. Long story short, we ended up buying a cane and eventually a electric wheelchair. They also gave us a sample of a CBD Balm, and said it will immediately take the pain away from my wife's arthritis in her knee - with a comment that "I know you will be back to buy the product because it has worked for everyone that I've done this with". They were right! The pain goes away immediately, and we have probably recommended this product to at least 10 to 15 other people who suffer pain from arthritis. What impressed me the most also, was the attitude of their customers coming into the store to buy something. Most of them seem to be repeat customers. I've also ran into friends that know the store, and say it's the best store for product, service and value. Everybody there is very professional, they know their products, and the service is way above any five star rating I could possibly give. Not only do I recommend this store, we also have become a part of their family.

I took my four wheel Mobility Scooter to Alpine Med supplies when it wasn't working properly…read more Ben quickly discovered the problem. He said the only way it could have broke in this manner was dropping it I had taken it on a trip and apparently the airline dropped it. I didn't report it right away, so I just paid out of pocket. Next trip, I will check immediately and file a claim if it breaks again. I heard this happens often with the Airlines. It didn't take long for the part to come in and the Scooter to be repaired. So now I'm out and about on my scooter, causing trouble. Whenever I need any supplies, I'll definitely go to Alpine. I give them a five star rating!

Okay people, look no further for your home medical needs! This family owned & run store is…read moreabsolutely amazing for meeting all your needs! And they'll do it with knowledge, empathy and honesty. We first happened upon On the Mend's while outfitting our 93 yr old mother's apartment following a long stay in rehab. On The Mend had everything we needed to assure her safety and mobility needs. Very recently, we rented a reclining lift chair for my use following total knee replacement surgery. I was able to set up the entire rental & delivery by phone. They said they would arrive close to 10:00am on a certain date. My phone rang at exactly 10:00am on that date with On the Mend's delivery! Our stairway was too narrow to accommodate the whole chair so the 2 darling, helpful delivery guys took the chair apart and got it upstairs and ready for use! They did all this with big smiles and kept assuring me it was "no big deal". (Believe me, it was a BIG deal!) Today was chair pick up day and I was quoted a time of 1:00pm. To our delight and surprise, my phone rang at 12:59 pm! The two wonderful guys took the chair apart again and carefully moved it down 2 flights of stairs and out of our home. They were so incredibly careful of our walls as they navigated the stairways! I cannot recommend this small business enough! Please throw all your home medical needs business to this extraordinary family and store. They truly care and your needs will be primary to them. I can guarantee you they will have compassion, integrity, be timely, communicate well, be ultra polite and attentive to all your needs. On The Mend is what we wish all businesses operated like. Thank you especially to the young men who delivered and picked up our rental chair! You represented your family's company beautifully! We will never go anywhere else for any of our family's & friend's home medical needs! Thank you!!

Awesome service. We purchased a Rollator for my mom who lives in HB and I live in Bakersfield. They…read morewere very helpful in choosing the right one. But most of all they went out of their way to go above and beyond just good servic. They delivered it quickly and helped my mom with more than just the walker. Thank you.

I had a wonderful experience working with One Stop Mobility. I needed to rent a lift recliner and…read morethey were very helpful and went out of their way to make it happen fast! Sophia was lovely to work with, plus the gentleman who took my initial call, followed up to make sure I got what I needed. Now that is customer service.

Pretty nice rental spot for scooters…read more My father in law had leg issues and couldn't walk long distances. We called Disneyland and they said they can't guarantee availability for scooters as it is first come first serve. So we went with an outside company for renting scooters. This place is really close to Disneyland, basically 1 traffic light away, walking distance. It is situated right now to the official drop off area for Disneyland. The price is reasonable. Staff are reasonably friendly. The booking process was smooth. The scooters were well maintained, and kept clean. No issues in terms of using the scooters. Overall, a great place to rent scooters.

We had an exceptional experience working with Jose Ybarra while purchasing a conversion car for our…read moredaughter. After visiting several different dealerships and speaking with multiple salespeople, it became very clear that no one compared to Jose in terms of professionalism, knowledge, and genuine care. Other places left us feeling rushed or uncertain, but Jose took the time to truly listen to our needs and understand what we were looking for. From start to finish, he made the entire process smooth, stress-free, and easy to understand. He was extremely helpful, patient, and thorough in answering all of our questions, and he never made us feel pressured. Buying a conversion vehicle can feel overwhelming, but Jose guided us through every step with confidence and compassion, making sure we felt comfortable and well-informed throughout the process. We are incredibly grateful for Jose's dedication, honesty, and outstanding customer service. Thanks to him, we felt confident that we were making the right decision for our daughter. We highly recommend Jose Ybarra to anyone looking for a trustworthy, professional, and truly supportive car-buying experience.

From quote to install to drive out, the whole experience was professional and service driven. A…read moreshout out to Deanna and Ricardo.

After Andrew took over when Jerry retired, he was so helpful. He took care of my husband's scooter…read morewhen it broke down and ironically mine had the same issue as soon as we got his back. He was very accommodating and helped us with a loaner when we needed it while ours was out of commission. He gave them both a much needed tune up and we are so grateful. So thankful we found his number and now we know where to go for all our scooter needs.

Customer service goes over and beyond in care. Jerry is a…read morepleasure work with. Using them for all my Anaheim needs.