Great guy here. I told him I was not going to buy today or Lilly not ever as I live pretty far from…read morethe place. Even with that info, the owner spent a good deal of time comparing two bikes I was interested. Did not end up buying from him, but if I lived in OC, I certainly would have

This review is long overdue! I've been to this shop a few times now, and every visit has been…read morenothing short of five-star service. On my last visit, Harrison and Daniel took incredible care of me. My girlfriend's bike needed quite a bit of work, and they were completely straightforward and honest from start to finish. No surprises, just great service and very fair pricing. I highly recommend them for anything--whether you're renting, buying, or getting your bike serviced. You can tell they genuinely care about their customers. Thank you guys! --The twin brothers

Called with questions and they were helpful and responsive. Location is great to get right on the…read morebeach bike trail which is why we selected them. Showed up on the day to rent bikes and they allowed us to try a few before deciding. The bikes could be in better condition, most of the fleet were showing significant wear. One of our e-bikes had low battery charge and even though someone was able to bike out to where we were to delivery another battery, the replacement was also low and wouldn't be enough for the time we rented. We also lost time waiting for the other battery. However, kudos to the staff and owner because they made it right for us when we returned the bikes. Spot has good staff and a great location. Refreshing the bikes with newer models would bump it to 5 stars.

They are super nice and chill. Always go there when my kids want to ride a bike at the beach.read more

Another great experience at Ray's Bike Rentals. The bikes are always nice and new, and they…read moreconsistently have a great inventory with reasonable and flexible pricing. The staff is always so friendly. Stephanie and her team are wonderful, and today Noah took amazing care of us. We had a great ride out to the Wedge. Always a fun and easy experience.

Purchased two Newport Beach lifeguard sweaters. The pricing…read morewas reasonable and the customer service was good. I look forward to renting a couple of bikes from Ray's rentals the next time I'm local and I wanna cruise through Newport Beach.

Really glad I found this place. They helped my niece and her friends with their bike set up. made…read moresure all the parts were safe and were very friendly. also, a great idea for out of towners from perhaps an hour away instead of towing all those bikes just rent them and less fussing around. Give them a visit. Plus they have a bunch of cool little accessories! Thanks boys.

We used newport bikes when we here in vacation. They were super nice and easy to deal with. Would…read moredefinitely recommend!

Hands down, the best bike shop around. I recently bought a second-hand Ibis Ripmo and was having…read moreshifting issues, plus my rear brake needed to be bled. A buddy of mine highly recommended this shop, so I decided to give them a try. I'm glad I did. They were friendly, knowledgeable, and took the time to explain what was going on with my bike. The repairs were completed quickly, and everything now shifts and brakes perfectly. It's hard to find a shop that's both honest and skilled, but these guys are exactly that. If you're looking for a trustworthy bike shop with excellent service, I highly recommend them. I'll definitely be back for future service and upgrades.

Great experience, item prices are very good. Order processing was smooth and easy, also processing…read moreand shipping the items out of the door was very fast. Recommend store with 5 Stars and would continue buying from Pro Bike.

I ride my bike to go surfing a lot and the elements had started to take a toll on the components. I…read moreran into Jason at the beach and while we chatted about the waves he asked how my bike was doing. When I told him about my gears being locked up and breaks feeling spongy, he offered to fix them right then and there! When he got out his equipment and started working, he talked me through the whole process. He explained what each step was and what I could do for regular maintenance to keep my bike in good shape. After his work, my ride home was a totally improved experience! Gears shifted smoothly, pedals were gliding, and the breaks were solid. I'll pass his info on to anyone who needs it.

Jason the owner of West Newport Velo did a great job fixing my son's ebike Zooz Ultra. He got in a…read morebad accident leaving the rim super bent up and Jason fixed it like new. He was easy to reach and fixed his bike so he was able to get back to riding! Thank you Jason!

Scott is the manager over there. I had a few refurbished bike batteries that needed replacing and…read moreScott totally hooked me up. He completely went out of his way to help me. You just don't see that kind of service these days. Big thank you.

Our experience was very disappointing. We visited with the intention of purchasing three bikes and…read morespent approximately 30 minutes in the store without being acknowledged by any staff member. While I understand employees were busy assisting other customers, a simple greeting or acknowledgment would have gone a long way. During our time there, customers who arrived after us appeared to receive assistance first, particularly those interested in electric bikes. We continued to wait patiently and did not make an issue of it. Eventually, as an employee walked by, I politely asked a very simple question, whether the store offered delivery services. Rather than briefly answering or directing us to someone who could help, he responded, "I'm busy with another customer right now," without making eye contact. The interaction made us feel like an inconvenience The question would have helped us determine whether we were ready to move forward with purchasing. A little acknowledgment and basic customer service would have made a significant difference. Based on this experience, we will be taking our business elsewhere and would not return.

These guys are awesome! They were completely booked for electric bike rentals. Seeing the…read moredisappointment in our faces, they went into the service area and put together 2 bikes for us. We booked for a one hour rental and enjoyed more sights of the city. On the way back, apparently the chain on my bike broke, but I didn't notice since I was only using the electric part of the bike and not manually pedaling.

Came here for the Soda- it was interesting. Never had a dirty soda before but it was just ok. I…read morethink the location is a bit weird and how there isn't and parking really makes this place not accessible. The staff was super nice though so that what saved the day.

Will and the rest of the repair staff here, kick ass! Always very helpful, friendly, and lightning…read morefast with service. They helped me rebuild my entire drivetrain, and they were on point with me replacing my wheels, which were damaged, and I had no idea. Cannot recommend this place enough!

It was time for our kiddos to get new bikes. In the past we've always just ordered online or picked…read moreone up at a random store like Target, but we were ready to buy a proper bike for them. Initially, we went to another shop down the street and had a negative experience. There really wasn't much help or guidance, style and color options weren't very interesting and the gentleman who helped us just seemed irritated with us. My son had an idea of what he wanted and didn't find it at their store so he was bummed out and uninterested. We didn't want to give up so we went to two wheels one planet and within 10 minutes both kids had picked out the perfect bikes for them. I can't remember the name of the gentleman who helped us but he was so incredibly kind and patient with all of us (Robin??) as we picked out the right color bike, basket, bells, etc. the kids could not sleep until the bikes came home that they made me go the next day after work and make two trips to bring the bikes home. Thank you so much!! We are so so happy with our experience and purchase!

We had such an incredible experience renting bikes here, and it was all thanks to Gus. From the…read moremoment we arrived, he went above and beyond to make sure everything was perfect for us. His attention to detail, genuine kindness, and willingness to take extra time with us made us feel truly valued and cared for. Gus made the entire process smooth, enjoyable, and memorable. It's rare to come across someone who takes so much pride in their work and goes the extra mile. Because of him, this will absolutely be our go-to place moving forward. We sincerely hope management recognizes Gus for the outstanding service he provides. He made a great experience unforgettable and so much fun! We highly recommend Balboa for all beach equipment rentals.

Very convenient bike rental shop on the Balboa peninsula. My wife and I rented a tandem bike and we…read morewere pleasantly surprised that it was well maintained after some bad experiences with other rental shops. Check out and return was fast and easy. We reserved a bike online before arriving.