Will and the rest of the repair staff here, kick ass! Always very helpful, friendly, and lightning fast with service. They helped me rebuild my entire drivetrain, and they were on point with me replacing my wheels, which were damaged, and I had no idea. Cannot recommend this place enough! read more

Two Wheels One Planet - Bikes Near Me - Costa Mesa, California

It was time for our kiddos to get new bikes. In the past we've always just ordered online or picked one up at a random store like Target, but we were ready to buy a proper bike for them. Initially, we went to another shop down the street and had a negative experience. There really wasn't much help or guidance, style and color options weren't very interesting and the gentleman who helped us just seemed irritated with us. My son had an idea of what he wanted and didn't find it at their store so he was bummed out and uninterested. We didn't want to give up so we went to two wheels one planet and within 10 minutes both kids had picked out the perfect bikes for them. I can't remember the name of the gentleman who helped us but he was so incredibly kind and patient with all of us (Robin??) as we picked out the right color bike, basket, bells, etc. the kids could not sleep until the bikes came home that they made me go the next day after work and make two trips to bring the bikes home. Thank you so much!! We are so so happy with our experience and purchase! read more

I brought in a broken bike and within a few seconds, A kind employee named Will helped us out with fixing the tire, by putting on the screw and charged us nothing. Great environment. Would go back. read more

My girlfriend and I were riding our bikes home from the beach when my chain fell off. This had happened previously but I didn't think anything of it. This time I was unable to put it back on so I walked the bike over to the shop. Within 4 minutes my bike was good to go! They also tightened my front wheel which was about to fall off as it turns out. Zero charge for all of this. Amazing service and amazing customer service. This is my bike shop. read more

Excellent service!!!! Will, thank you I owe you big time. In and out in 15 minutes.... Life saver because everyone kept telling me two days to get an inter tube swap. Again, thanks read more

Being a long term resident of Costa Mesa we've bought many bikes over the years at Two Wheels. This time we purchased Urtopia e-bikes directly from the manufacturer knowing Two Wheels sales and services Urtopia. Our new bikes needed fitting for myself and my partner and the guys down at Two Wheels took great care of us without any charge. That's the way to build business and retain customers. We will remain lifelong customers at Two Wheels One Planet, and would recommend them for your cycling needs. read more

Customer service and attention to detail. You want service? This place is the place to get all of that plus more. A ton of places try to upsell and get you to buy all the accessories from the get go. I didn't feel this pressure. I was especially impressed with the store and the inventory. I had been shopping around for a Trek Electric Mountain bike and they were the only place I wanted to buy from because of the treatment I received. I bought the bike because I wanted to buy from them and no one else. Will make special trips to come up and see the staff again. Thank you! read more

Two Wheels One Planet - I heart my new bike! - Bikes Near Me - Costa Mesa, California

I went into get my back tire tubes replaced I thought I had a flat tire . The service is professional they are super kindly helpful . Highly recommend this spot . I asked the gentlemen afterwards how to remove my front wheel bike , super thankful I will refer everyone I know to come here . The pricing was good as well . read more

Two Wheels One Planet - Bikes Near Me - Costa Mesa, California

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Helpful, knowledgeable, friendly team. I've purchased a coupe bikes here and had even more serviced. read more

Two Wheels One Planet - New bike for little guy! - Bikes Near Me - Costa Mesa, California

DO NOT BRING E-BIKE HERE!!! Seems easy, bc it's the only spot on 17th. But time and time again, I have experienced Hipster - Bike - Shop style attitude. Zero attention to customer service, and a total disregard for kindness. Have experienced terrible service from simple questions to anything to do with cost. They led with how much it's going to be, and try and avoid having to work. IMO it's better to go to one of the other shops, even if a few miles away. Aweful staff everytime with anyone working the service desk. Booooooooooooooo!!!! read more

We have purchased many bikes from Two Wheels One Planet over the years. They have an awesome selection. Their service is incredible, Miguel is awesome, he goes above and beyond. The Service and Repairs team is fantastic, they take great care of our bikes, the kids do a lot of damage and the team always get us back on the road. I will only purchase our bikes from this business, highly recommend. read more

Two Wheels One Planet - Bikes Near Me - Costa Mesa, California

I'm a 60+ year old woman who rides an e-bike for fun, fresh air and exercise. I needed some guidance in making adjustments to my new bike (which I didn't buy here). For the first time in ages I was treated with dignity and respect - no condescending attitude or eye rolls. I went in and talked with Will (the owner) about what I thought I wanted to do to make the bike fit me better (replace the handlebars). We chatted and he looked up some information and asked me to bring in the bike. A few days later I did. I was greeted by Ian, who helped me retrieve the bike, and then I met Tomas, in the maintenance area. Tomas was amazing. He found an easier fix and right there made a couple of adjustments and voila! It fits me better, my rides are so much more pleasant and comfortable! I'm not looking to get another bike but I'll tell you what, when I am, Two Wheels One Planet will get my business. Can't thank them all enough. read more

Whether it is a bike I bought, a warranty issue, a service question, or services performed, every interaction I have had with this company has been positive. I can't say that for a lot of other companies I deal with. They will continue to support this local bike shop because we need a shop like this in the neighborhood. read more

Amazing customer service from top down. I saw Will helping out a family with the little girls bike that had a broken chain. He was so kind and attentive to them even offering the girl color of chain of her choice! Calvin, Josh and Jose were all very knowledgeable and helpful. Best in service! From at the beginning of support of picking out parts for the bike and building it. Getting bike build from them at the moment can't wait for the end result. 100% will be returning for all my service and bike needs in future. read more

Will and guys at the bike stop were so kind and helpful with putting a new tire on my wheelchair. I recommend Two Wheels One Planet for all bike needs!!!!! read more

The service here is superb! From my call to the time I walked in the shop nothing but the best welcoming with a smile and all! Will, John and Ian were AMAZING!!! The offered a variety of option for me and were very patient while I was making my decision! I highly recommend them for any of your bike needs in the Newport Beach area- Costa Mesa area!!! Thank you guys!!! read more

Can't say enough about this company's great service and quality work. They did a complete overhaul of my 25 year old Trek hybrid. It's like new and rides like it did when new. They got it ready to use in tomorrow's Ciclavia! Will is a terrific owner with a great support staff! read more

They can't fix a bike and take way too long. overrated!!! They did not bleed my brakes when I payed them $400 to fix it!!

I came in for a bike seat and the guy was super helpful. He might be the owner. The place was busy and I got the seat I needed for my stationary bike. This bike saddle seat was so much more comfortable and I am a very happy customer! Yay! read more

Two Wheels One Planet - Serfesa RX V-122 for women. This is most comfortable seat I have ever ridden on. Wow! - Bikes Near Me - Costa Mesa, California

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We didn't want to be without or bikes for more than a day or two so we called ahead to make a drop off appointment and confirm that we'd likely get the bikes back why the next day. It was really easy to schedule by phone. We showed up, went over both bikes and what each needed / what they recommended we do. We paid and then later that day got a text that our bikes were done! We picked them up the next morning. Great service, good price. read more

Two Wheels One Planet - Cleaned bike with new tires and handlebar tape fixed! - Bikes Near Me - Costa Mesa, California

Are you tired of bike shops with elitist and rude service? I know I was. I admit, I know nothing about bikes but most bike shops I've been to kind of just scoff when you ask noobish questions. I wanted the components on my old bike, to be put on my new frame. I went to another bike shop near by and the let me know there was a 2-3 week wait and it is to be $240. Yikes! Feeling lost I called Two Wheels One Planet and the person on the phone asked me to describe the parts on my bike. Again, I don't know anything about bikes so when he told me to look at the "stem" I told him I didn't know what that was and he guided me to it. I told him what I needed done, he told me that was probably going to be $70 but he is back logged and I would probably get it back in 4 days. 4 days vs 14 days. I brought the bike in and he said it was simple and that he would actually get it back to me later that day! I asked if there is a "jump in front of the line fee" and he said no. Friendly and Honest service- don't be afraid to go here if you know nothing about bikes, they certainly won't make you feel like a dummy. read more

Two Wheels One Planet - Bikes Near Me - Costa Mesa, California

You can buy a bike from REI or online but you will not get the personalized service and pricing that Two Wheels offers. The staff is super knowledgeable and doesn't oversell. No pressure, take a look, take a trial ride, it's all good. Love this place! read more

Jose was very helpful and knowledgeable in helping me determine my cycling shoe size. Will definitely come back in the future.

I've been here off and on over the years to buy bike stuff and get some of our old (not fancy) bikes fixed and they did a good job. Always helpful. My 10 year old Townie was starting to show it's age. They did a minor tuneup, trued the rear wheel, new tires, and voila...it's like new again. I did a couple short 5 mile rides and was shocked at how good it rode and why I bought the bike in the first place. I know we live in an age where folks are only vocal when something is wrong, but really wanted to be vocal when something was right! Thanks to the whole team at Two Wheels One Planet. -Paul K. read more

59 years ago, my dad and I went to Sea Schwinn Bicycle Shop on 17th in Costa Mesa to see the new Schwinn Stingray bike. This was the first gen, no frills, original, and it was time for me to retire the old Huffy. That Christmas there was a Stingray under the tree and it was my ride for years to come. 17th street was my jam and all the spots from the Speedy Mart to the Hobby Shop to Gilberts to Burnett's Toy Shop were on the Saturday cruise list. Time and circumstance lost the bike to memory, but 40 years later Schwinn released a re-issue and a copper Stingray, identical to one I had as an 11 year old, was once again in the garage. After a decade, it was relegated to an outdoor storage and there it succumbed to the ravages of weather, moisture and the elements. In 2022 it was badly rusted, tires shot, chain beyond saving and I figured this was a crime, and justice needed to be served. Enter Will at Two Wheels, One Planet, the successor of the original Sea Schwinn, still on 17th, just down the street from its original location. Will immediately saw the connection between the bike and me and made it his duty to breathe life back into an old friend. Let me say, he and his team so far exceeded my expectations, that my excitement is hard to put into words. It gives strong meaning to the term "going above and beyond", finding original style tires on eBay, sourcing the correct handlebars, and returning my Stingray back to new! Knowing that I would be riding this bike with my grandkids in hot pursuit, Will even added a very special touch, completely on his own volition, a rear license plate reading, "The Best Grandpa Ever". Service like this is what existed in the 50s and 60s. Finding it today is more than refreshing, it's the kind of thing that gives you faith in people ... again. I can't recommend this shop, and its staff, more highly. It's old school, it's service with a smile, it's the kind of retail purchasing experience that is so rare these days. It all still exists at Two Wheels, One Planet. read more

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A fine local bike shop. Knowledgeable and helpful. there's enough inventory to choose something that'll work. Good mechanics and a good choice of tires and tubes. read more

Really underwhelming customer service. I tried to go in to get help with my bike and none of the guys in the shop were making themselves available to help me. It seemed like they only wanted to help me when if I was a potential paying customer as they've done in the past. read more

Great service! Everyone is very helpful and courteous and also knowledgeable. I bought many bikes from here over the years and had them serviced here too. They have not disappointed me! read more

5!Stars for being a CLASS ACT COMMUNITY SERVICE business thank you for helping this young man get back on a bike after being hit by a car and left on the side of the road. Thank you for helping his mother, as a member of the community I thank you. Blessings read more

Two Wheels One Planet - The young man,His mother and the shop owners, (I am assuming). - Bikes Near Me - Costa Mesa, California

The owner was very nice helping us pick a new bike for my son's 14th birthday present. My son loves his new bike & looks forward to riding it to school every day. Thank you Two Wheels! read more

These guys are awesome. Went in there for a simple part replacement on my bike ( a bike i didn't buy from them) They they found the part and replaced it at no cost! read more

These guys are great! They have a great selection and they know their stuff!! Shout out to Jonathan who helped me figure out if some accessories would work on my new bike. He took one of their inventory bikes from the store apart just to be able to answer my question! Really went out of their way to help me. I love my new bike from them and they even did a free 90 day tune up just to make sure it's working great. I totally recommend them!!!! read more

I've been to a couple of bike shops in the Orange County area since I started biking during the pandemic last year. Two Wheels One Planet is one of the few bike shops to provide an excellent customer experience consistently. Every member of the staff is friendly, knowledgeable, and professional. For instance, a team member always greets me with a warm hello, a smiling face, and a readiness to answer any of my questions upon entering the store. Jonathan helped me identify the right bike for my cycling needs and fitted me for a bike in November 2020. Although I got my bike from a different store--Two Wheels One Planet wouldn't have received the model I wanted until July or August 2021--I felt very fortunate to have had Jonathan's guidance and insights when figuring out the right bike for me. And whenever I needed to buy a bike accessory over the next few months, I returned to Two Wheel One Planet because I knew that I was in good hands as a relative newbie to the sport. I also want to shout out Calvin, a bike mechanic at Two Wheels One Planet, who identified the reason why my bike had been squeaking for the past month. Calvin diagnosed the problem quickly, fixed it within 15 to 20 minutes, answered all my questions as he worked on the bike, and offered helpful suggestions on how to correct the problem should it arise again in the future. So, much to my pleasant surprise, I left Two Wheels One Planet 40 minutes after I had arrived with my bike's squeaky problem fixed and with the handlebar tape on my left handlebar nice and tight (it had unraveled in the past few days). Thanks again to the team at Two Wheels One Planet for providing fantastic customer service. I'm excited to jump back on my bike--minus the terrible squeak--and get back to enjoying cycling! read more

The best bike shop in Orange County for sure. They only sell good, quality products and competetive prices. You also have a big store, with a lot of variety. If you are just looking for something simple, in the middle or on the high end, you will find a bike here. They are also very knowledgable about the bikes and accessories. They have a full service dept and can fix or upgraded anything you need. I have been getting my bikes fixed here and have purchased bikes here for over 8 years. The guy that owns the shop is Will. He is a very good dude and will help you find what you need, at a great price. They let you rent bikes, too! I highly suggest you stop in. In fact, I just bought 2 new bikes for my household today. They are doing what they can during Covid-19, but doing it in a very respsonsible way. Not allowed in the shop, but the owner Will, and one other person are taking care of people's bike needs one at a time. They are also still servicing bikes if you need a repair. He hooked me up today with 2 great Trek bikes and I am going for a ride with a friend tonight! Go see these guys! read more

Two Wheels One Planet - Bikes Near Me - Costa Mesa, California

Every member of the team is friendly and helpful. Not to mention patient! The products are top notch, the staff is knowledgeable and they stand behind their quality at all times. The owner obviously fosters a special environment and I will never buy a bike anywhere else! In fact, my family just purchased the 12th from them this weekend. "Mom Pop" shops are hard to find these days but when you find one it's always so important to support. Special shout out to the owner Will, his amazing wife Laura, and Robin who has the patience of a saint. read more

Excellent customer service & excellent repair service plus one of the guys helped me load it in my small car and helped tie it down & even gave me the Velcro straps holding the back door down- I recommend them read more

I'm just getting into biking and I had a few old hand me down bikes that I brought in to get serviced. Jonathan was SUPER helpful in getting me exactly what I needed and not trying to sell me on stuff I didn't need. I ended up bringing an additional bike in for a full tune up and again he was honest that I didn't need that full service saving me $100. He fixed up my seat and brakes free of charge and gave me a ton of great tips before sending me on my way. Brought another bike in for a flat tire a week later and Thomas was very helpful in fixing the tire and making a few additional tweaks free of charge again. I was very impressed with the outstanding service and I will be coming here exclusively for all my bike repairs and purchases in the future. read more

Two Wheels One Planet - Mountain bike went from broken down in the garage to all fixed up and ready to ride! - Bikes Near Me - Costa Mesa, California

My sons Super 73 e-bike wasn't turning on so I tried scheduling a service appointment at Super 73 but they were booked out for over a month. They suggested I call Two Wheels One Planet to schedule warranty work. When I called to schedule I spoke to the nicest guy and he told me they were pretty busy but to drop off the bike and they would figure it out. From the very moment of calling, dropping the bike off, and communication with Calvin has been the most positive experience. EVERYONE that works there are nice, easy to work with, and you can tell they enjoy their job. The shop is busy but it's well worth it if you have to wait for help. I'm so grateful that I was referred here because their communication during this whole process has been absolutely AMAZING! I normally don't write reviews but this bike shop deserves all the recognition possible. Thank you thank you thank you for such a pleasant experience with getting my sons bike fixed in such a timely manner especially when it was warranty work. read more

It took me a while to research and to decide which bike I wanted. Once the decision was made, the choice where to buy it was easy. Two Wheels One Planet, everybody talks about how good they are! Miguel assisted me in ordering my Treck Dual Sport +2. After a few days he called me with the news that my bike arrived and I enjoyed the delivery meeting. He and his colleagues were friendly and very professional throughout the entire process. Thank you guys! read more

Great customer service. Great selection. Bought a bike here today and they made sure it was serviced before we rode it home. Free future servicing included, too. Would definitely recommend. read more

Two Wheels One Planet - New bike - Bikes Near Me - Costa Mesa, California