Absolutely outstanding experience with Driven Electric Bikes in Costa Mesa! A huge thank you to Ben for providing such personalized service from start to finish. He helped us get a great deal on our bike and accessories, ordered a cargo bracket for us, and even helped set us up with a basket and light kit so we could customize everything exactly how we wanted. Shopping at a local e-bike store made all the difference. We never felt rushed, and Ben genuinely cared about making sure our bike fit our family's needs. The selection was excellent, pricing was fair, and the level of customer service was exceptional. The bike has been amazing. It has plenty of power, cruises up Superior Hill (with all 3 of us) with no problem, and feels incredibly stable--even when I'm climbing into the rear cargo area with our son. Best of all, our whole family can now ride to the beach together without worrying about parking or fighting for a spot. We had one of our favorite family days ever thanks to this bike. If you're considering an e-bike, I highly recommend Driven eBikes. Ben goes above and beyond to make sure you leave with exactly what you need. read more

Driven Electric Bikes - Eunorau Cargo E-Bike - Bikes Near Me - Costa Mesa, California

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0/10 - Proceed with caution (and a thick skin) If you enjoy being insulted so politely that you don't realize it until you're halfway home, Ben is your guy. I walked into Driven E-Bikes looking for a tune-up, but instead, I got a masterclass in passive-aggression. Ben has perfected the art of the "customer service smile" while delivering snide remarks that make you question your entire existence. He greets you with a grin, but the vibe is pure "I'm tolerating you because I have to." Good luck getting a hold of him, too. Trying to get a response about your bike is like trying to contact a ghost via a Ouija board. Complete radio silence. When you finally do get your bill, make sure you're sitting down. I drive an e-bike, Ben, not a Mercedes-Benz. The prices here are absolutely outrageous. He charges mechanical engineering fees to fix a bicycle. Don't be fooled by the polite storefront. Save your wallet and your sanity, and go somewhere else where they don't charge luxury car prices for a side of attitude. read more

Great customer service and great prices Ben is super helpful finding the perfect bike and accessories. I would I recommend coming here I know I will be back. read more

Driven is the best electric bike store! So many options for bikes and reasonably priced options. Ben the owner is super helpful and knowledgeable and fair with pricing. We've come back a few times with minor tweaks to the bikes and Ben and his guys instantly fix it! Great customer service and a great experience from purchasing to owning! Highly recommend!! read more

Great service and a big selection of bikes, I purchased my Eunorau e-bikes and love it..thanks Ben

5 stars all around for Driven Bikes. Ben, the owner, was extremely helpful from start to finish. He's super knowledgeable and informative, but never came across like a pushy salesman trying to upsell me. Instead, he actually took the time to help me find the right e-bike for what I wanted and how I planned to ride. Even after the purchase, the customer service stayed top notch. I recently had an issue with one of my battery chargers and Ben helped me diagnose the problem and got it fixed with no hassle at all. Great communication, friendly attitude, and you can tell he genuinely cares about his customers and the bikes he sells. If you're looking into getting an e-bike, I highly recommend checking out Driven Bikes. read more

Ben and his staff are super knowledgeable and helpful, sharing a ton of info. I even purchased 2 e-bikes for the shop and love them both!! Not the closest to me but definitely worth the effort! read more

I really don't yelp but after an amazing service yesterday afternoon I felt the need to do it. Went in looking to check out cargo bikes for my wife and son and was greeted by Ben and his team and from that point on it was just an amazing experience. We ended buying a bike that was perfect for my wife and son with the addition of the captains chair which they took the time to install and made sure it was all secured. Thank you so much Ben, I will be recommending this shop for any friends of mine looking to buy an ebike . If you ever dine at Javier's crystal cove ask for Frankie , a round of margaritas on me. read more

Driven Electric Bikes - Bikes Near Me - Costa Mesa, California

I took a drive to Driven Electric Bikes today. They have a good inventory of e-bikes and accessories and all the staff are friendly. I had a talk with Ben the owner today and he is very knowledgeable about EBC bikes and their problems. They work on electric bikes, EBC bikes so anyone looking for help with their EBC bike give them a call. 949-424-2727 Their prices are very reasonable compared to the bigger shops. read more

I couldn't be happier with my purchase. Everything went smooth and was never rushed. Ben and his boys definitely know what's up. Thank you for such awesome service. If I could give you 10 stars I would. read more

Incredible service and knowledge of how to repair e-bikes. I live in irvine and had three consecutive flat tires in three weeks. All that was done was replace the tube and send us off again. After the third flat tire, I decided to ask who a reputable e-bike repair was and Driven was highly recommended. Not only did they repair my tire and found the metal culprit that the other store didn't, they also suggested I put a protective foam liner outside of my inner tube to protect my tube from future flat tires. The previous store I went to never suggested this option; seems they were happy to continue seeing me and my flat tires. Last but not least, the turn around time was 2 hours vs 7 days!! The customer service hits it out of the ballpark. They truly care, were very professional and reasonable in their pricing. Will definitely be coming here for all future repairs. Thank you Driven for the best service and taking care of me. read more

Driven Electric Bikes - Metal piece stuck in my tire and inner tube - Bikes Near Me - Costa Mesa, California

Super friendly guys who run the place. Good pricing. I love my bike! I recently took my bike in for a small repair and added two baskets. It was done same day read more

Went in wanting to browse around for a bike for my son as he has been wanting one for some time , just didnt know what would be the right fit Owner was very rude and making remarks that made us feel uncomfortable like if we were not serious customers read more

Excellent bike shop! I had difficulty finding a bike due to my height being right at 5 feet. Most bikes are made for those 5'4" and taller and the seats are adjustable to only those heights. I had originally purchased a beast of bike by Mokwheel. Very nice, big and fat tires. It proved to be more of beast than I could handle and I ultimately sold it nearly brand new. That's when my hunt started for a bike that was more fitting to my size. I made some calls and found Driven. They stated they had bikes that I could get into. I went down and was able to locate a bike by Magicycle. Now it was not as beefed up or aggressive looking as the Mokwheel, but I felt comfortable in it. My feet could touch the ground and that was really what I was looking for. The bike had a little more torque on take off and it actually worked out better for me. Fast forward to now, less than a year later. The bike started having issues with the battery. Spoke to Ben at Driven and dropped it off for repair. Got the battery back after a few days and the bike felt brand new again. They even unlocked for me, making the bike a bit faster. The service here is unmatched. The guys in the shop are super helpful and resourceful. I would recommend not only buying here, but definitely bringing in your E-bike, scooter for any repairs needed. read more

good bike shop to go to better than fatbike Ben and his staff are super knowledgeable and helpful, sharing a ton of info. I even purchased 2 e-bikes for the shop and love them both!! Not the closest to me but definitely worth the effort! read more

We had the best experience with this shop! Ben is amazing, we researched the bike we wanted but were split between two bikes, Ben gave us all the information and facts about the bikes, not opinions. He was friendly and extremely knowledgeable with every aspect of the bikes and accessories. He was patient and remembered us when we were ready to make a decision. The rest of the staff were so friendly and patient with us. You can tell they all enjoy what they do. He also beat online pricing for the specific bike we bought! I'll recommend this shop and Ben to anyone in the area looking for a E-bike. read more

Driven Electric Bikes - Yadea bike - Bikes Near Me - Costa Mesa, California

Ben and his staff provide excellent service and a diverse selection of bikes and accessories. I couldn't be happier with my selection to work with them! read more

Lots of choices, Driven and other brands. Ben is the one who helped us. Not pushy at all, he wanted to talk about our dog more than about E-Bikes. Always a green flag when somewhere lets the products sell themselves vs being pushy and scaring people off. Fair prices and no games. Highly recommend for anyone in the area looking for a bike. We went to 6 bike shops to find what we were looking for and this was our favorite with the best selection. We just bought 2 yadeas and are stoked on them! Thanks Ben! read more

Driven Electric Bikes - Bikes Near Me - Costa Mesa, California

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They are great and their service is fantastic. Super people to deal with. Very happy with our Driven bikes.

The service at Driven E-Bikes is tops, I've taken my bike for repairs and was well taken care of Five Stars *****

100% recommend this place. The staff is amazing and this is my first time getting an e-bike and staff really helped me through my first time. This place is so cleaned and offers a waiting area, snacks and drinks! These bikes are very good price and fit my budget well. Run fast here! read more

I had an excellent experience purchasing my e-bike at Driven E-bikes. I've had one service help there after a minor fall and was completely satisfied. read more

Guys are totally knowledgeable and have great service , honest and don't push you to buy anything. Great place. Everything you'd want at a bike shop. read more

If you want honest, expert help with your E-bike repair or buying a new E-Bike, this is the place! Ben and Brent are both great guys and know their stuff! They also have a large selection of E-bikes for sale. I would check them out before going anywhere else. read more

The service I received on my son's e-bike was superb!! From the first phone call to the point of delivery, I was impressed with the response time and level of care and attention given to the bike and customer. A big shout out to Ben who helped me. Truly 5 star experience through and through. read more

Ben (and all the staff) were great! As a female strolling in knowing nothing about bikes. It would've been easy to take advantage and sell me a bunch of things I didn't need. My experience was the opposite. Ben gave us a great deal on both our bikes and accessories. We're moving out of the country. He was patient with all of my questions regarding shipping, bike maint, etc. We couldn't be happier. We will definitely be return customers for all our future bike needs. Highly recommend! read more

If you're looking to buy an ebike this is the place to go! Ben was super knowledgeable and very nice! He made the buying process really easy and feeling good about my purchase! Greg was great as well making sure my ebike was strapped and loaded into my truck. All in all, I would definitely go back here if I ever want to purchase another ebike read more

Ben, Zach and the crew are awesomeness... Brought in the wife's driven bike because something kicked up and got caught in the rear wheel... It broke 2 or 3 spokes and broke the tube neck... They had it fixed up and looking amazing in just a few days... Got a new rear tire too because the tread wear and super glad that they suggested that... Reasonable price for repairs and it was cheaper than expected... They now selling himiway which I bought last year direct but it was a hassle from the himiway store so glad my next purchase will be there at driven bikes soon... I also picked up the himiway brake pads here and cancelled my online order from the himiway store... Got them fast and in Stock No waiting for delivery.. Thanx again gents and the shop mascot doggy for the awesome experience... Also I didn't bring it in right away after the road damage because of all the rain but the initial information and help made me aware of the costs... read more

Driven Electric Bikes - 2 years old and still like new - Bikes Near Me - Costa Mesa, California

Excellent service was greeted kindly and staff went out of there way to help out. Purchased a 3 wheeler for my grandpa Easter Sunday and would highly recommend this place. They show you the tricks and let you test out. Very professional and fun! read more

This place really takes good care of you and they know their stuff! Friendly and fast service and low prices. They have a great selection of bikes and accessories. read more

Driven Electric Bikes - Bikes Near Me - Costa Mesa, California

These guys are the best bike professionals. The service is impeccable and the quality is amazing. I am so happy with my bike I can't even express it. Greg is amazing with his knowledge and goes over the top with service. Buy your E Bike here !!!! read more

We've been loyal customers of Driven E-Bikes in Costa Mesa for years, and there's a reason I keep coming back. Whether it's purchasing new e-bikes or getting repairs done, Ben and his team have consistently exceeded my expectations. We're frequently in the shop with my teen son and daughter's e-bikes, and every time, the service is top-notch. Ben, the owner, is amazing--always helpful, friendly, and genuinely cares about his customers. His staff are equally impressive: efficient, knowledgeable, and fair in pricing. Even though I live all the way in Laguna Niguel, I refuse to take my e-bikes anywhere else. The quality of service and attention to detail you get at Driven E-Bikes is simply unbeatable. I highly recommend them for both purchasing and repairing your e-bikes. They are truly awesome! read more

Bought my daughter an e-bike at Driven. Went twice: first time just to see what they had, and immediately liked the people who worked there. Checked out a few, test drove in the back parking lot, then went to check out a couple of other stores, because we were new to e-bikes in general. When it was decision time, the good feeling and great flow of information from the people at Driven brought us back there. Everything about the experience was positive. Free installation of the back rack and free delivery by Ben topped it all off. I would definitely recommend. read more

Recomendation: Buy your bike here, but get any needed work done elsewhere. Reviewing 2 things here, the bike I purchased, and the shop. SHOP: These guys are knowledgeable, friendly and have a nice selection if electric bikes. We've been shopping around and knew what we wanted and found it here. But, DO NOT drop your bike off for service. They do fine work but they are SO disorganized and slow. The shop is unorganized so you can see why the service is always behind or haphazard. They tell me my bike will be ready by 5, I get there and they essentially just start working on it, and I have to wait for over an hour. This happened on a few occasions. They lost parts or broke parts on my bike because they aren't organized, and so on. BIKE: Playa 750: - Pros: This bike is so comfortable, able to sit upright. Great handlebars, vs straight handlebars that most evikes have. The step thru is a must for these heavy bikes. Great power and I've ridden 30 miles on a battery with some peddling, so the battery is solid. This is a pretty big bike and you can semi-customize the look! Love my bike! - Cons, more of a wish list for changes: 1. battery meter is not great, it shows 4 bars. So in the last 25%, you have no idea how close you are to empty. Would be so much better if it gave a % of battery is left. 2. Throttle is always max, so be careful taking off. On my other ebike, different brand, the throttle is low at PAS 1, stronger and PAS 2, and so forth. 3. Other: The breaks work great, but they rub very slightly on a ture. Ive adhuated and playwd w it but cant get it to stop. Also, the fenders sometimes make a cheap sound as they are metal, which I know is more durable, but they clank around at times. read more

I love my e bike. And the customer service is awesome. I have been there to get a new seat. They let you exchange your seat for one that meets your comfort ability. I would most definitely recommend driven for your E bike purchase. read more

This was a lucky find for us. Driven Bikes is a great e-bike shop. My girlfriend and I just bought two e-bikes from Ben, who is extremely knowledgeable and helpful. He has a great selection, and you can't beat his prices. If you're looking for an e-bike, or need a repair, this is the place to go. read more

My brother in law spent months researching electric bikes and found Driven Bikes that fit all his needs so we went down to Costa Mesa and checked them out. We meet with Ben a great guy and really helpful. We purchased two fat tire beach cruisers. We ride them every where and people always complement us on them. So happy to find a great dependable e bike dealer. read more

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OMG what a great local company!!! Staff and owner were awesome. Custom fitted a surfboard rack to this mee model. Love it. read more

Got my son a great ebike, at a great price! Driven is super helpful with bike up keep too just got new breaks and tire. Highly recommend Driven! They are awesome read more

Driven Electric Bikes - Connor with ebike - Bikes Near Me - Costa Mesa, California

If you're looking for an electric bike I would highly recommend you check this place out. We've had a couple bikes in the past and researched just about everything. This place has quality bikes really strong, fast, great motors, great batteries. Great customer service. When you go somewhere to buy a bike you're going to get the bare stripped down version and to get all of the accessories that come on these bikes like a rear rack and fenders shims o gear set already built in and I can't say enough about the customer service. We bought a couple bikes down the street at electric bike company we paid way more for the bikes the bikes were slow the batteries died quick and they had zero accessories. These bikes are awesome I really can't say enough we're super pleased and I don't think you can go wrong. By the way we got the 750+ Playa express. Thanks Driven Bikes. read more