Randomly stumbled upon this place one day visiting the Costa Mesa area and the owner Lisa was super…read morehelpful. I know little to nothing about bikes, but she was super patient in explaining to me what my options would be for me to start biking. She even offered to drop the bike off at my place if it wouldn't fit in my vehicle. Highly recommend checking this spot out if you're interested in a new bike!

Nice enough store owners if you can ever get in contact with them. UNDER NO CIRCUMSTANCES should…read moreyou get a bike fitting from them. I had to hire an actual professional to fix my fitting after they set my bike up for a 6'8 person when I'm 6'0 even. I struggled with nerve damage for months caused by this botched fitting. Be careful with who you trust!

Will and the rest of the repair staff here, kick ass! Always very helpful, friendly, and lightning…read morefast with service. They helped me rebuild my entire drivetrain, and they were on point with me replacing my wheels, which were damaged, and I had no idea. Cannot recommend this place enough!

It was time for our kiddos to get new bikes. In the past we've always just ordered online or picked…read moreone up at a random store like Target, but we were ready to buy a proper bike for them. Initially, we went to another shop down the street and had a negative experience. There really wasn't much help or guidance, style and color options weren't very interesting and the gentleman who helped us just seemed irritated with us. My son had an idea of what he wanted and didn't find it at their store so he was bummed out and uninterested. We didn't want to give up so we went to two wheels one planet and within 10 minutes both kids had picked out the perfect bikes for them. I can't remember the name of the gentleman who helped us but he was so incredibly kind and patient with all of us (Robin??) as we picked out the right color bike, basket, bells, etc. the kids could not sleep until the bikes came home that they made me go the next day after work and make two trips to bring the bikes home. Thank you so much!! We are so so happy with our experience and purchase!

Jason the owner of West Newport Velo did a great job fixing my son's ebike Zooz Ultra. He got in a…read morebad accident leaving the rim super bent up and Jason fixed it like new. He was easy to reach and fixed his bike so he was able to get back to riding! Thank you Jason!

West Newport Velo saved the day. We had a tire emergency after hours and Jason came to the rescue…read morewithout hesitation. He arrived on time, worked fast, and was friendly throughout. He fixed the bike quickly and also did a brief check to confirm nothing else needed attention. Nothing but praise for his service. I recommend his mobile repair service to anyone in need. Thank you Jason!

My family had such a great experience today at 20th Street Beach and Bikes. The staff was super…read morehelpful in finding us bikes that would suite our family, along with showing us how to use the e-bikes. I highly recommend!

Called with questions and they were helpful and responsive. Location is great to get right on the…read morebeach bike trail which is why we selected them. Showed up on the day to rent bikes and they allowed us to try a few before deciding. The bikes could be in better condition, most of the fleet were showing significant wear. One of our e-bikes had low battery charge and even though someone was able to bike out to where we were to delivery another battery, the replacement was also low and wouldn't be enough for the time we rented. We also lost time waiting for the other battery. However, kudos to the staff and owner because they made it right for us when we returned the bikes. Spot has good staff and a great location. Refreshing the bikes with newer models would bump it to 5 stars.

This review is long overdue! I've been to this shop a few times now, and every visit has been…read morenothing short of five-star service. On my last visit, Harrison and Daniel took incredible care of me. My girlfriend's bike needed quite a bit of work, and they were completely straightforward and honest from start to finish. No surprises, just great service and very fair pricing. I highly recommend them for anything--whether you're renting, buying, or getting your bike serviced. You can tell they genuinely care about their customers. Thank you guys! --The twin brothers

Everyone is really nice and helpful here clean easy to rent. Easy to return. Will be back again…read morenext year.

This guy don't take different bikes. I just came in for a simple front pad repairs and they denied…read moreme saying that they can work on my bikes. It's a bike shop. They should work in all bikes.

It's a really nice bike store in a nice area with nice parking and nice employees…read more I have been here a number of times over the years. I have a Roubaix Expert. Depending on when you stop in--how busy it is--that will determine how much help you receive if you need help. If you stop in on the weekend like I have sometimes--not much attention or you will have to wait and still they won't have a lot of time for you. I usually on come on the weekends when I know what I need and don't need help. It's kind of like the car dealer--weekends are crazy busy and they need to concentrate on customers who seem like they are going to buy. It's the bike sales and service that keeps the lights on--you understand that. If you stop in during the week like I did last week on a Thursday at 2 PM--I received a ton of attention and good advice on saddles. There were few customers in the store. While I did not end up purchasing a saddle that day, the information I received from the salesman that knew a lot about saddles was helpful in me finding a solution to my problem. I am very appreciative that he took the time to educate me on saddle technology and the differences in all the Specialized saddles and how to set them up. If you are shopping for a quality bicycle at any price level over $500--definitely put this store on your shopping list. But try to come Monday to Thursday to get the most attention.

Superb communication and even though there was a price/website issue with one of the items I…read moreordered they explained it to me and after communication were able to expedite my order and now I config'd the bikes for me and teammates and everything worked out nicely. The team are responsible and take ownership of any issue and certainly customize to each order/customer accordingly - something rare nowadays. They are not amazon prime they are a mom and pop local brick and mortar bike shop who are kind enough to also have an online store and real people actually reading their emails and not bots or templates. For what its worth they do mention on their site the processing time for orders are 3-5 business days so please be mindful. My wife and I are stoked everything arrived technically earlier than the planned Monday sched time. Thank you David and everyone at Pro Bike Supply. I used to live in Tustin and whenever I am back in Cali I will give the shop a visit. Thank you again! I highly recommend this shop and site. Kind, efficient and helpful team with coherent communication and diverse items in their shop. Order from them without hesitation. Great prices and selection just order in advance if needing items within a week or 2. A+ overall experience. Ken and Sarah

I placed an online order, but despite saying "in stock" it was on backorder and took longer than…read moreexpected to be shipped. However the staff was great and responded quickly with an update on the order. I definitely recommend that store.

Absolutely outstanding experience with Driven Electric Bikes in Costa Mesa!…read more A huge thank you to Ben for providing such personalized service from start to finish. He helped us get a great deal on our bike and accessories, ordered a cargo bracket for us, and even helped set us up with a basket and light kit so we could customize everything exactly how we wanted. Shopping at a local e-bike store made all the difference. We never felt rushed, and Ben genuinely cared about making sure our bike fit our family's needs. The selection was excellent, pricing was fair, and the level of customer service was exceptional. The bike has been amazing. It has plenty of power, cruises up Superior Hill (with all 3 of us) with no problem, and feels incredibly stable--even when I'm climbing into the rear cargo area with our son. Best of all, our whole family can now ride to the beach together without worrying about parking or fighting for a spot. We had one of our favorite family days ever thanks to this bike. If you're considering an e-bike, I highly recommend Driven eBikes. Ben goes above and beyond to make sure you leave with exactly what you need.

5 stars all around for Driven Bikes. Ben, the owner, was extremely helpful from start to finish…read more He's super knowledgeable and informative, but never came across like a pushy salesman trying to upsell me. Instead, he actually took the time to help me find the right e-bike for what I wanted and how I planned to ride. Even after the purchase, the customer service stayed top notch. I recently had an issue with one of my battery chargers and Ben helped me diagnose the problem and got it fixed with no hassle at all. Great communication, friendly attitude, and you can tell he genuinely cares about his customers and the bikes he sells. If you're looking into getting an e-bike, I highly recommend checking out Driven Bikes.