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    CAL-E BIKES

    5.0 (4 reviews)
    Open Open 24 hours

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Great customer service and great bikes. The designs are unique to this company and very good communication.

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    HB Cycles - Trek Madone Project One after receiving a fresh "Tune 3" from HB Cycles.

    HB Cycles

    4.6(186 reviews)
    0.7 mi
    $$
    Locally owned & operated
    Certified professionals

    Five stars--hands down. Anyone who would give a negative rating must be the perfect sole-proprietor…read moreof a small business themselves with no bad days or just a pretentious silver spoon snob... anyways Kevin at HB Cycles is the real deal cyclist. I first rolled in over a year ago needing a derailleur adjustment and a crank. He guaranteed his work and adjusted it without charge when I messed it up a few weeks later... Over the year he has become not only my only singular bike mechanic but a genuine friend. He has helped me countless times; I cannot say enough good things about him and his skill sets. No up-sell, no attitude--just straight-up help. Hanging out in the shop or by talking with neighbors who have had the same experience; I've watched ( and heard via word of mouth) him do the same for half the neighborhood: local guys on cruisers, kids on e-bikes, I've even seen him give bikes away to those in need. Even those not in need but just dig bikes like myself lol He's patient, knows every bike like it's his own, and actually cares if you're out there pedaling instead of sitting on your couch. Actually every bike I've pointed out as being eye catching and visually stunning have been custom bikes built by Kevin the owner/operator. This place isn't just a shop--it's keeping Huntington Beach moving! Fresh air, sore legs, stupid grins--Kevin gets it. If you ride, go see him. You'll leave faster, happier, and confident that the best bike guy in town torqued your wheels down properly :)

    An unfortunate decline in customer service and workmanship over the years, under new ownership…read more When guys like Tim, Elliott, and Cameron worked here, this was one of the best bike shop's around. Unfortunately, the new owner seems overworked, overwhelmed, and not all that interested in the customer service aspect. We used to take our bikes here for the whole family, and no matter the issue it would be resolved. Now, we are finding rude behavior from the owner, who seems to be the only one working there, and sloppy workmanship. We've recently brought in two bikes, both of which we paid to have repaired but the problems have not been resolved and the workmanship has been lacking professionalism. Twice now, we have been given back bikes with a DIY approach rather than a professional bike mechanic. If I want something jimmy-rigged together, I'll do it myself, not pay someone else to do it. And, when you ask the new owner about these things, he gets defensive and upset, and rather than addressing the issue, says he's too busy and pushes customers out the door. I hope to update this review someday with a change in attitude, but truthfully, I don't think we'll be going back. This very unfortunate for a local business that should be thriving on local and loyal customers. Be nice. Be kind. Be honest. It goes a long ways.

    Photos
    HB Cycles - Fresh bar wrap with my "Tune 3" from HB Cycles.

    Fresh bar wrap with my "Tune 3" from HB Cycles.

    HB Cycles - Clean 11 speed cassette after a "Tune 3" from HB Cycles.

    Clean 11 speed cassette after a "Tune 3" from HB Cycles.

    HB Cycles - Our mountain bikers wall!

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    Our mountain bikers wall!

    Wheel Fun Rentals - Waterfront Adventures On The Strand

    Wheel Fun Rentals - Waterfront Adventures On The Strand

    4.1(58 reviews)
    0.8 mi

    I visited with family and the service was really great, the worker Natalie, explained everything…read moreclearly and even though there was a big line it didn't even feel like it because they worked through everyone in a timely manner. Incredible to see nowadays that people still have good customer service. Will definitely recommend to others!

    I had such a great experience here, and I really have to give a huge shoutout to Cameron for going…read moreabove and beyond. From the moment I pulled in, he was incredibly friendly, professional, and genuinely eager to help. I needed air in my tires, and instead of just pointing me toward a machine or giving quick directions, Cameron personally made sure everything was taken care of. He didn't rush the process and took the time to check that each tire was properly filled and safe to drive on. It might seem like a small thing, but that level of attention and care really stood out to me. You can tell he takes pride in what he does and actually cares about the customers who come through. On top of being helpful, Cameron was just a super kind and respectful person. It's not every day you come across someone who treats you with that much patience and positivity. Customer service like that makes a lasting impression, and it's the kind of experience that keeps people coming back. Because of how well I was treated, I'll absolutely be returning in the future. I'll also be recommending this place to my friends and family without hesitation. It's refreshing to see such strong work ethic and genuine customer service, and Cameron really represents this business in the best possible way.

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    Wheel Fun Rentals - Waterfront Adventures On The Strand
    Wheel Fun Rentals - Waterfront Adventures On The Strand
    Wheel Fun Rentals - Waterfront Adventures On The Strand

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    Rad Power Bikes

    Rad Power Bikes

    3.5(95 reviews)
    1.1 mi

    Above and Beyond--Every Single Time…read more I cannot say enough good things about the team at Rad Power Bikes in Huntington Beach. From the moment you walk into the store, you're met with professionalism, genuine friendliness, and a level of customer service that feels increasingly rare these days. I recently had an issue with my e-bike, and at the same time, I was facing an unexpected surgery that meant I wouldn't be able to pick my bike up myself. Without hesitation, the team at Rad Power Bikes stepped up and truly did me a solid. They expedited the service and went out of their way to make sure everything was handled smoothly during a stressful time for me. That kind of care and consideration says everything about who they are. A special thank-you to Anthony, who worked on my bike and absolutely got it done for me. His skill, efficiency, and attention to detail were outstanding. It was clear my bike was in expert hands. I also want to recognize Dan, the service manager, along with Steven and JT--all great people. Every time I go into the store, they're personable, knowledgeable, and incredibly helpful. They don't just help you and send you on your way--you actually learn something from them. They've fueled my growing enthusiasm (and maybe obsession) with riding e-bikes, and they do it with patience and genuine enthusiasm. I honestly can't imagine a better team of e-bike professionals. Every single person there contributes to an atmosphere that's welcoming, professional, and supportive. They are simply the best at what they do. If you're considering an e-bike--or already own one--this is the place to go. Rad Power Bikes Huntington Beach has earned my trust and my highest recommendation. AJS

    Pow-Pow-Pow-Power Wheels…read morehttps://www.yelp.com/user_local_photos?select=EFlcV3OyaD4XngJdOp8O9Q&userid=xsT4KZTu_KnOVavtuXn4RA Rad Power Bikes had a promo for a free e-bike of choice contest. Customers had to test drive 2 e-bikes in order to enter. E-bikes have been on my radar, the cost being the hindrance as to why I'm not zipping around on one, right now. Seeing this a lucky opportunity to score an e-bike, a visit for a couple test drives at Rad Power Bikes was what was in store. https://www.yelp.com/user_local_photos?select=MR0ieJ03mMSS2E-BdGwpJQ&userid=xsT4KZTu_KnOVavtuXn4RA The staff at Rad Power Bikes were friendly & hospitable, obliging me with my questions and giving a quick run through about riding their bikes. The 2 test drives were for the Expand Plus & Trike. https://www.yelp.com/user_local_photos?select=nAvugmPhOabjwyGPYHgNjw&userid=xsT4KZTu_KnOVavtuXn4RA https://www.yelp.com/user_local_photos?select=DI_RfDyJFe3K27P87tTGDQ&userid=xsT4KZTu_KnOVavtuXn4RA I immediately fell in love with the Expand Plus, as a folding e-bike is what I'm looking for. The pedal assist makes distance riding a piece of cake, and full throttle is a fun way to zip around. The Trike, on the other hand, was a different experience. Turning proved difficult at first, as the trike seemed to overly lean to the side, being back heavy. Fortunately, I became accustomed to making minor turns than major, but still wasn't comfortable riding. Rad Power Bikes is located in the north end of Pacific City in Huntington Beach. They also validate parking in the adjacent structure. If you're in the market for an e-bike, then visiting Rad Power Bikes is a great way to see if they're right for you.

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    Rad Power Bikes
    Rad Power Bikes - Store Front along PCH

    Store Front along PCH

    Rad Power Bikes

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    CAL-E BIKES - bikes - Updated May 2026

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