Trek Tustin, CA is absolutely amazing. The team is incredibly knowledgeable, determined, and always ready to help. From the moment you walk in, you feel supported and taken care of. Jeff is an expert when it comes to custom bike fitting. His attention to detail is next level, and he's fully dedicated to getting you as close as possible to the perfect fit. The rest of the team is just as impressive everyone is friendly, professional, and extremely knowledgeable about Trek and other products in the industry. I highly recommend this location to anyone looking for expert assistance, top-tier service, and a team that truly cares about your riding experience. read more

Trek Bicycle Tustin - My Dream Bike! - Bikes Near Me - Tustin, California

Hands down the best bicycle shop in the OC area. Eric and Bryce were wonderful. They helped me make a decision that I felt comfortable with and did not pressure me throughout the whole process. They gave me educational advices that were succinct and delivered in a very personable manner. I am very much a beginner to the world of road bicycles and even though I went for the Madone, I was not made to feel ashamed and they assisted me a non-condescending manner. I left the store with not only a new bicycle that I love, but a sharper mind and a newfound appreciation for the hobby of cycling. Once again, thank you to Eric and Bryce for taking all the time with me, even though it was bordering on closing hour. Throughout my extensive interaction with them, I can confidently say their goal was not to make a sale, but to equip me with the most informed decision. The purchase was big, but I made it with no regrets. I have been to many other establishments before coming here, and other bicycle shops NEED to learn from TREK Tustin! read more

Excellent service, and fantastic bikes. Our family has bought four bikes from this location and we've never had any problems.

My experience at this Trek location was nothing short of incredible! What began as an online purchase on Trek's website for in-store pickup at this location has made it my go-to bike shop, even though it's an hour drive for me. I purchased a bike saddle and had it fitted to my Trek Domane by James. The entire process was incredibly smooth and hassle-free. While I was waiting for the saddle to be fitted, I had a chance to chat with Bryce about potential upgrades. I was really impressed by his extensive knowledge and the way he explained the pros and cons of different upgrades without any attempt to upsell me. This all led to me making a second trip two days later and wound up doing several upgrades to my bike and I couldn't be happier with how my bike looks and runs. I'm very particular with who I let work on my bike and the quality of work performed is worth the drive alone. Thank you Trek Tustin! read more

Great store for quality bikes. Would go here if you're interested in a quality bike or accessories

Phenomenal customer service and a fantastic experience! I brought in my son's hand-me-down bike for a tire change, and Bobby was absolutely wonderful. He took the time to talk directly to my son, making him feel so grown-up and involved in the process. Beyond the tire, they checked the brakes and adjusted his seat to make sure everything was safe! read more

Came here as my stocking stuffers for my husband were running late for delivery and I needed riding socks for him. They have a small, efficient Rapha section that saved the day! The staff here was super friendly, and it was great to know there is a local retailer with a small section of rapha gear available for purchase. I would definitely recommend checking this ride shop out if you're in the area and in need of anything! read more

Class Act from these guys. I came in one time during a chain break which lead to a fall on my bike. During the repair, the staff assisted me with first aid, bandages, water, and a full kit to dress and wrap my wound. And would you believe it, by the time I left their restroom, my chain was replaced for me! Came back a few months later to look at a road bike as I can't do much mountain biking right now. Really enjoyed the test ride on the Domane SL 5 and ended up picking one up. The sales process, fitting, and delivery couldn't have been smoother. The staff are very knowledgable and will guide you to exactly what you need without any sort of pushy sales. I really felt welcome here and super grateful for Trek Bikes to be an integral part of helping me with my health goals. Selection and accessories are all here and if not, they can get you exactly what you need. read more

Trek Bicycle Tustin - The new Domane! - Bikes Near Me - Tustin, California

This was one of the best buying experiences ever! Bryce and his staff were knowledgeable, insightful, patient and just flat out consummate professionals throughout the process. Alex answered all of my one million questions and after almost three hours! Yes! Three hours! I finally settled on the FX + a "feel good" hybrid that is absolutely fantastic! I drove from West Los Angeles because of their fantastic collection of Trek bikes and would do it again in a heartbeat. What a wonderful experience. Customer service off the charts. Thank you guys. I am forever grateful read more

This Tustin Bike shop rocks! Don't miss an opportunity to shop for bikes or parts soon. read more

A good bike fit is a game changer for any type of rider, but specially once I got into full distance Ironmans all the long hours on the bike went from fun to torture overnight. After having no success with two previous bike fitters, I was hesitant and almost out of hope that I could ever be comfortable but I decided to give it a third try with Jeff because I loved racing and I didn't want to give it up. Post bike fit with Jeff has been a huge game changer, I don't even use chamois cream anymore, and quite frankly could probably ride without chamois all together- seeing as the tri suit doesn't have much to begin with. I don't have pain anywhere and can ride for hours. Very happy and would recommend Jeff to anyone looking for comfort while riding. read more

Trek Bicycle Tustin - Bikes Near Me - Tustin, California

Best bike shop on OC - great friendly staff very helpful. I hit a couple great bikes!

I would have to say that a bike fit is probably the single most important thing you can do if you want to ride better and more comfortably. A little about me before you read this. I'm new to cycling, just starting my 5th year. I'm really enjoying it. My first bike was off the rack, and a good bike. But my back would get sore sometimes. So I had Jeff do a bike fit. And the improvement was just extraordinary. No more back pain; the bike was easier to ride; it was just more fun. I imagine you'll have the same experience. We're all different, so why would you expect a stock bike to fit you? To round all this out, I just bought a new bike and Jeff had it custom set-up to fit me. And wow! This is the most amazing bike ever. Get your bike fit to you; I bet you'll have the same experience. read more

Trek Bicycle Tustin - Bikes Near Me - Tustin, California

Great staff!! The two young men at the counter today were super helpful with giving me info on the state of my trek 720. Would definitely recommend and will be coming back. The complementary beverage is a plus to the amazing service. read more

Called ahead to confirm they were able to replace my stroller tire tube, they confirmed. I showed up, and I was in and out in under 10 min. Quick and easy. Plus they aired up all three tires. read more

Extremely friendly and competent staff!! Not only do they help fix anything bike related but they educate while doing it. Worth supporting this bike shop. Thank you for all the assistance read more

I drive further to this shop even though 3 are closer. Always helpful way nicer and don't try to scam you by charging for a quote or something like that. I've been here twice now and recommend going to it over other shops in the Irvine/Newport area read more

Ivan L. This is my first time at Trek. They installed new tires and inner tubes on my Mongoose mountain bike. The bike was in perfect condition when I picked it up and test rode it. They turned around the installation the same day. There's a reason why they are number 1 on Yelp!!! 5 stars Thank you! read more

What an amazing bike shop. Hands down the friendliest, most knowledgeable, helpful, and chill staff around. I'm embarrassed to admit I used to think this is a bike shop only for Trek owners. Wrong. Yes, they have everything imaginable by Trek, but they also offer lots of other gear/parts and provide service for all bikes. Since I stumbled in looking for help on a repair last year, I've been dropping in on a regular basis for all my biking needs. Shout out to Jeff, Bryce and Elijah- you guys really are the best and grateful to have you nearby. read more

The best bicycle shop in Orange County. Great costumer service, services, inventory and riding club.

These guys are awesome. Top notch serviced, very knowledgeable, extremely helpful, there's no better place to get your Trek. Don't bother with their competitors. Trust me, this is the place to go. Thanks for being so awesome with my purchase! read more

Trek Bicycle Tustin - Electra Loft 7D - Bikes Near Me - Tustin, California

Amazing service. It was my first time as a customer there, and they treated me like a regular. They did a full tune-up on my road bike, and it rides like a dream now. They could've easily prescribed a ton of extra services, but they were 100% fair in their recommendations. I highly recommend them! read more

Very knowledgable and friendly staff. They were able to help my son select the right bike for his needs. They let him try out the bike and helped him with adjustments. Highly recommended. read more

I couldn't be more satisfied with my Trek bike fitting experience. Scheduling was a breeze, and Jeff was a pleasure to work with. Jeff helped me dial in the fitting on my factor Ostro Vam, was able to listen to me, and using the goals we talked about during our discussion, fine tune my bike fit perfectly to my needs. My bike fit felt comfortable, natural, and I was very impressed at the way he was quickly able to measure not only myself off the bike, but also how my bike and I fit together while peddling. I have had many bike fits over the years, and I have never felt so comfortable after a fitting! Now I can just focus on pedaling! He worked with me to adjust the fit position as well as to swap out numerous saddles over the following weeks until I found the best combination. I was so happy that I returned to have him fit me on my new Cervelo gravel bike. The experience was just as easy and professional. Jeff again listened to my goals and what I was hoping to accomplish while riding my gravel bike, and worked with me to dial in the fit to my specifications. I'm happy to say, just as before, the fit is perfect, and it is like the bike has disappeared beneath me, leaving me free to focus on peddling, picking my lines, and being totally present on the bike. I couldn't recommend Trek's fitting services highly enough! Don't try to wing it on your own, leave it to the professionals and take your riding experience to the next level. You won't be sorry. read more

The sales rep was going to get back to me regarding the warrantee on the bike I bought - he never did. Arrogant and impatient sales people - I know I just bought a kids bike, but being disrespected and commitments not honored is terrible. Will not go back. read more

First time here. We brought our sons bike to have the inner tube of his bike tire replaced. Service was fast, friendly, and affordable. Will come back if I ever need work done on a bicycle again. read more

Fantastic customer service! I was looking to replace tubes on my son's bike as we consistently had to pump up his tires and we thought there might be a slow leak. Bryce was honest and told me that the issue might be the pump we were using and not the tubes. He inflated the tires properly and offered to keep it overnight to see if it held pressure. It did and we did not need new tubes. He easily could have tried to upsell me but didn't. I will be coming here for any bike related needs in the future. Recommend! read more

Thanks Bryce and Caleb for the service! The brakes runs great and the creaking noise is gone from the headset. Thank again!

What a GREAT Bike shop ! Not only did one of the reps fix my bike quick and efficiently but he took the time to elaborate on what kind of bike I have and what needed to be adjusted ! I'm definitely coming back for further maintenance! read more

Trek Bicycle Tustin - Fixed tube and brakes - Bikes Near Me - Tustin, California

The friendly team that works at Trek Bicycle in Tustin really knows bikes. These guys are cyclists themselves and are able to provide as much information as you need when it comes to selecting your new bike, maintaining that bike, and getting the most out of your purchase. I recently bought a new 2025 Trek Domane SL7 Gen4 and met with two other Trek dealers before deciding to purchase from Trek in Tustin. I'm very glad that I was patient and took the time to find this dealer. Special shout out to Nathan who spent a good couple of hours just answering my many questions and making sure that I was comfortable with the various intricacies associated with electronic shifting, tubeless tires, and disc brakes - all of which were new aspects for me. I'm also happy that they offer bike fitting services at this location. Loving my new bike and am getting a lot of envious looks while out riding! read more

Trek Bicycle Tustin - So much more beautiful in the sunlight than the pictures on the Trek website show. - Bikes Near Me - Tustin, California

I purchased a Trek bike two years ago. The quality is top-notch, I have been going to the store for maintenance and the customer service is excellent--knowledgeable and helpful. Highly recommend Trek for durable bikes and great service! read more

This weekend we visited Trek to look at bikes . While we eventually found a bike that best fit our needs elsewhere, we wanted to compliment Matteo on being incredibly helpful, knowledgeable and hard working. Honestly it's rare to encounter salespeople like this these days and we hope management knows what a gem they have. For shoppers who are shorter like myself, note that this was the ONLY bike store we visited (out of 4) that had multiple bikes in my size (XS). I appreciated this as I definitely felt my "market category" was ignored by many other stores. read more

Bryce was really helpful. He took the time to understand what I needed help on. It was nice to understand that even though Shimano sells stuff online, having a good relationship with a vendor will actually guarantee that they can get the original parts such as spd cleats which when I purchased them online kept breaking. He was able to help explain to me which tools I needed and was more than happy to recommend another shop when his store had them on back order for months. He also was able to take a look at the bike and tell me what parts were new and which ones needed to be maintained. I will definitely make Trek Bicycles Tustin my bike shop going forward. read more

Very helpful. Came in and helped right away. No what the problem is. Waited for about 10mins and I was out the door. Definitely coming back for all my bike services. read more

Brought my bike in for a full rebuild and it came out amazing. Great pricing compared to other local shops, super fast turnaround, and the staff are very knowledgeable, attentive, and helpful. read more

Trek Bicycle Tustin - Bikes Near Me - Tustin, California

I brought my new Trek ebike in this shop for a repair because the chain kept falling off. Bryce and his team fixed the bike within just 1 day and even did a new bike tune up on his. After I picked up my bike to ride it home (7 miles), Bryce assured me the bike would be fine to ride home. Unfortunately about 2 miles in the chain fell off again and I could not get it back on. I called the store and Bryce answered. He went above and beyond, dropped everything and drove to where u was at to get the chain on and be sure I could get home. This is OUTSTANDING customer service and and incredibly nice to go out of way to help me out. I highly recommend Trek Tustin, and their amazing staff! Look no further your money is well spent at Trek Tustin. Bryce should get employee of the month award . read more

Trek Bicycle Tustin - Bikes Near Me - Tustin, California

Great customer service and very knowledgeable. Brought my daughter's bike in for a quick repair and was in and out in not time, no hassle.

My husband and I were looking for mountain bikes to take on some dirt roads. Having only owned used bikes, buying a new one was a completely new experience to me. The entire team at Trek was so helpful! They made sure to pick the correct size bike for my height and length of my legs. The best take away from this experience was the pricing and customer service. The bike I really liked was HALF OFF! And Noah was incredibly helpful from beginning to end. They offered a deposit option to allow myself time to think about my purchase while saving the sale price and bicycle. Thank you Noah and the Trek team! I cannot wait to take my bike out to the trails! Ps- I definitely recommend looking into the accessories they have available, they add them to your bike for you! read more

Trek hybrid bikes are a m a z in g. My old bike was a Trek verve that got stolen- I'm still recovering from the loss. I came in here because the bikes (all hybrids) were sold out on the website. I thought maybe I could order the womens hybrid dual sport in person, but unfortunately they're on back order until October - Novemver, with some models sold out until MAY. Honestly I can't be mad. They're amazing bikes. Nathan helped me out and broke the bad news to me. He's super helpful and cute :) I still love Trek! read more

The whole team at this shop is totally amazing! They are not only friendly but each one of them knows everything about cycling inside and outside! They are trying their best to accommodate as much as they can during the pandemic. You can still test out bikes and ride around the parking lot, but the supplies are definitely limited! They also have one of the best exchange/return/refund policy. If you're looking for a specific bike, you can leave your phone number to any of them (I left mine to Noah), so he will text or call you if inventory comes in. You can also check online or call them because their inventory system is updated weekly. Overall, a really good quality shop for cycling. I am saving money to reward myself one of their expensive Trek bike one day near the future, when I feel like I deserve it with my miles record! read more