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    City Grounds

    4.6 (116 reviews)
    ModerateBikes
    Closed • 9:00 am - 4:00 pm
    Updated 2 weeks ago

    City Grounds Photos

    Recommended Reviews - City Grounds

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    Reviews With Photos

    Ally S.

    I just bought the Crew Method 750. I couldn't be more stoked! Amazing customer service. Terry was able to build it for me ASAP so I could pick it up and enjoy it during the weekend while I was out here. Terry's communication was great as well! Would recommend this store to buy a bike-- they have many, many more besides the Method.

    The service was outstanding from beginning to end. The staff were friendly, patient, and highly knowledgeable, taking the time to answer all of my questions without making me feel rushed. They carefully explained the different electric vehicle options, features, and safety considerations, which made the purchasing process smooth and enjoyable. I truly appreciated their professionalism and attention to detail. The quality of the electric vehicle is superb. It feels solid, well-built, and very comfortable to ride. The acceleration is smooth, the battery life meets my expectations, and the overall performance is excellent. The brakes, lights, and other safety features give me confidence during every ride. It is also easy to operate and perfect for daily commuting. Overall, I am extremely satisfied with both the product and the customer service. I would gladly recommend this store and their electric vehicles to my friends and family.

    Crew 26"!
    danny n.

    Amazing staff. Extremely helpful team. Great quality bikes purchase was streamlined! Bought after testing! Definitely will refer family and friends

    Aryam M.

    Had a great experience with City Grounds! Eddie and Max were super knowledgeable and took the time to walk me through the ins and outs of the crew Dart 24 for my nephew. They were patient, helpful, and made sure I felt confident regarding safety. Excellent customer service, great selection, and overall a smooth experience from start to finish. He even helped me get the e-bike inside my car which fit. Highly recommend!

    Kayla N.

    Eddie was an amazing help! We came in looking for a specific bike and he helped us expand our knowledge which lead us to finding our perfect bike. It took one trip to get what we needed. We obtained all the information we needed and more. The customer service was incredible from the whole team. Very happy with our purchase!

    Easy transactions and pick up was straight forward Thank you City Grounds for my State bicycle klunker

    Bike
    Christina B.

    So sickkkkkk! Brennon was so helpful...filled me in on what accessories I should get. Very knowledgeable staff. Good deal. Great quality. Lots of selection. :)

    Technician going over all the features.

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    2 months ago

    she did a very good job and I got a cool bike and I would recommend it for anyone who wants a e-bike or bmx bike.

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    6 months ago

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    28 days ago

    Business owner information

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    Michael S.

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    3 months ago

    The bikes brakes were working really well and had really good torque also the seat was very comfortable

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    5 months ago

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    2 months ago

    great experience recommend for any bike purchases. 2nd time purchasing here. Staff is fror fly and ordering is made easy

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    6 months ago

    Place is great! Edwin helped my son purchase a Crew bike. Hes super helpful and passionate and knows a ton. Would definitely go back!

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    11 months ago

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    9 months ago

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    3 months ago

    Great shop, offering knowledgeable service. No pushy up sale. Great experience and great selection. Edwin was awesome!

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    6 months ago

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    3 months ago

    We like this place. Nice service, friendly staff. Answer your question very quickly. Give you good advice

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    10 months ago

    Came into the shop this morning to get a bike for lil one, the staff was helpful and knowledgeable, check Brennon for your next bike !

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    2 years ago

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    Michael S.

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    Page 1 of 3

    Ask the Community - City Grounds

    Do you sell Talaria x3?

    We do not currently carry that model.

    Do you guys rent bikes to people?

    We do not rent any bikes at the moment.

    Don’t See Your Question? Ask Away!

    Review Highlights - City Grounds

    “Colin and Michael were both a great help with getting me on my first bike since childhood.”

    Mentioned in 11 reviews

    Read more highlights

    OC Bike Garage - Head Mechanic Station

    OC Bike Garage

    4.8(371 reviews)
    7.9 mi
    •$

    Recently got back into bike riding and found how quickly you need to get your bike dialed back in…read moreafter so many miles. I was referred to OCBG from a friend who worked across the street and couldn't be happier. Cory helped me out with both of my bikes and was very nice and friendly. I took out my bike for a long ride after getting cleaned up and it rode AMAZINGLY. These guys rock and is definitely the go-to shop for bike repairs and services. Thanks for being so generous and accommodating. I will be returning for regular tune ups.

    OC Bike Garage is a Lifesaver!…read more I recently bought a Tesway X9 dual motor e-bike and spent two frustrating hours assembling it, only to discover a major issue: the Shimano gear shifter, a part essential to the bike's entire functionality was completely broken and inoperable right out of the box. Feeling defeated, I called OC Bike Garage, and Chris answered. He immediately understood the situation and asked me to email him a few pictures. He explained that Shimano has a great warranty and he could likely fix it, especially if they had the specific part in stock. Cory emailed me saying if I can bring it in they might even be able to get it turned around the same way as they have a Shimano that's comparable but just a different material (chrome). Long story short, I rode the bike down to the shop. Even though I didn't have an appointment, the incredible team there got me in! Cory helped me when I arrived, and they found a slightly different, compatible shifter to replace the broken one. Within just a couple of hours, the fix was done! The service didn't stop there. Since the broken shifter was the last step of assembly, I hadn't had a chance to adjust anything else. Bill went above and beyond and even helped me adjust my brake handles to ensure a perfect fit before I rode off. The entire crew at OC Bike Garage is awesome! They turned a major disappointment into a fantastic experience with their quick, professional service and genuine willingness to help a new customer. If you need any work done on your bike, especially an e-bike, this is the place to go. Great shop, amazing rates, and a great group of people! Highly recommend!

    Photos
    OC Bike Garage
    OC Bike Garage - Work Rental Stations

    Work Rental Stations

    OC Bike Garage - Kelly Crean & Cory Clayton, Owners. Happy to serve you!

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    Kelly Crean & Cory Clayton, Owners. Happy to serve you!

    Trek Bicycle Tustin - 2016 Focus Mares 1x refresh.

    Trek Bicycle Tustin

    4.8(263 reviews)
    3.8 mi
    •$$

    A Thank You to Trek Bike…read more I want to share how much I appreciate the care and integrity Trek bike has shown with my Parlee bike. From the moment I brought my bike in, it was clear these folks actually know what they're doing--and more importantly, they respect their customers enough to be straight with them. What stood out most is how transparent they were. No upsells, no unnecessary work pitched just to pad the bill. They took time to understand what my bike needed and gave me honest advice. That kind of straightforwardness is rare and it made a real difference in how much I trust them. But here's what really impressed me: they caught a factory recall on my Shimano crank power meter and offered to replace it without charging me a dime. Most shops would've either missed it or found a way to bill me for the service. Not Trek. They went out of their way to make sure I was taken care of, no cost to me. That's the kind of thing that tells you a lot about a business. Special thanks to Caleb--he was instrumental in taking care of my bike and making sure everything was handled right. Bryce was equally knowledgeable and friendly throughout the process too. The whole team is genuinely skilled and personable. It makes the whole experience easier--you're not second-guessing whether they understand what they're talking about. You just know they do. I'm grateful to have a shop I can trust with my bike, and people like Caleb and Bryce who actually care about doing the work right. Trek bike has earned my confidence, and I won't hesitate to bring them my business again.

    Trek Bicycle Tustin did a great job helping me rebuild my older Focus Mares CX into a 1x…read moregravel/fitness setup. Caleb, Bryce, and Elijah were patient, helpful, and thoughtful throughout the process, including walking me through parts choices and compatibility questions. The finished bike feels refreshed and ready for a second life. Great local shop and team.

    Photos
    Trek Bicycle Tustin
    Trek Bicycle Tustin - So much more beautiful in the sunlight than the pictures on the Trek website show.

    So much more beautiful in the sunlight than the pictures on the Trek website show.

    Trek Bicycle Tustin - Fixed tube and brakes

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    Fixed tube and brakes

    Irvine Bicycles

    Irvine Bicycles

    3.9(184 reviews)
    6.9 mi
    •$$

    My fiance and I loved coming here- he was wanting to buy a commuter bike and the guys here were so…read morehelpful. He gave them a price range and they adjusted the different bikes. He got to try them out and ride around the parking lot (he showed his license!) and picked up a bike. I don't need wheels YET, but once I do, I know where to go.

    "TOTAL SCAM - Damaged my bike and charged more than advertised -- very disappointing experience"…read more I normally don't leave negative reviews, but this experience needs to be shared. 1. Bike was returned with damage After picking up my e-bike, I noticed a deep scratch on the frame and marks on the Shimano Altus derailleur. It also appeared that someone attempted to cover up the scratch with paint instead of informing me. When I raised the issue, they denied responsibility. 2. Pricing does not match their website Their website clearly lists $30 per brake adjustment. I had both front and rear brakes adjusted, so the expected total should have been $60. However, I was initially told to pay $40 per brake ($80 total). Only after I showed them their own website pricing did they reduce the price by $10, and I ended up paying $70. The receipt reflects this "discount," which only happened after I pointed out the discrepancy. Even then, the final price was still higher than what is advertised. 3. Lack of transparency and accountability Between the unexplained damage and inconsistent pricing, this experience felt dishonest and unprofessional. I have documentation (website screenshot and receipt) to support this. I would recommend others double-check pricing in advance and inspect their bike carefully before leaving. **Update after owner response:** After reading the owner's reply, I want to clarify several key points for accuracy and transparency. First, the owner described my bike as a "one-year-old used bike," which is incorrect. I have proof of purchase from late December 2025 showing it was purchased brand new. I will be uploading documentation to support this. Misrepresenting a customer's property in a public response is concerning. Second, the claim that external parties (Beeline and Rad Power) concluded no damage was caused is presented without any supporting documentation. In contrast, I have maintained photo evidence and receipts. Readers can draw their own conclusions when only one side provides verifiable proof. Third, regarding pricing: regardless of internal explanations about brake types, the publicly listed pricing does not match what was initially quoted. The adjustment to the final bill only occurred after I referenced their website, and even then, the total remained inconsistent with advertised rates. Customers should be aware of this discrepancy and confirm all pricing clearly in writing before authorizing any work. It is also worth noting that the business now operates from a different type of location compared to its previous retail storefront. The current address appears to be within an industrial/business park rather than a traditional customer-facing retail shop. While this may be a business decision, customers may want to do additional due diligence regarding service scope, pricing structure, and business credentials before proceeding. At this point, the combination of inconsistent statements, lack of verifiable supporting evidence, and pricing discrepancies speaks for itself. I would strongly encourage anyone considering this shop to document their bike condition thoroughly before service and to confirm all pricing in writing in advance. For transparency, I have taken screenshots of the owner's response to preserve the original context in case any edits are made later. **Based on my experience, I would not feel comfortable returning.**

    Photos
    Irvine Bicycles
    Irvine Bicycles
    Irvine Bicycles

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    Jax Bicycle Center - 1st time I brought to Jax

    Jax Bicycle Center

    3.6(311 reviews)
    3.5 mi
    •$$

    Nate and Don at Jax Bicycle Center are the definition of professionalism and kindness…read more Nate provided me with a replacement 288 mm spoke for my bike and said, "Try this. If it doesn't turn out to be the right one, come back with the wheel and we'll get you squared away." It ended up not being the correct spoke, so I returned the next day. Don took care of me, found the correct replacement spoke, and removed my threaded freewheel using the proper freewheel removal tool so I could lace the new spoke into the drive side of my rear wheel. They didn't just sell me parts--they took the time to help me learn and get my bike back on the road. These guys perform a real service to the community. I'm working on lowering my blood pressure and getting healthier, and because of their help I was able to get back on my bike. Today my boys and I rode 6 miles on the trails, and that wouldn't have happened without Nate and Don. My boys say a big thank you because Dad can take them biking again. Thank you both for your professionalism, generosity, and willingness to help. Shops like Jax Bicycle Center make our community healthier, happier, and more connected. Keep up the great work!

    Wow. 1) I'm aware the bike I originally ordered wasn't in…read morestock - I had no problem with that. That's why I called about one that WAS in stock which was subsequently sold. I don't expect anyone to make miracles happen, if a bike isn't stock there's nothing anyone can do. My problem was that they sold the bike I was on the way to pick up AND then told me they had another one, made me wait an hour for it, only to discover it was the wrong bike. 2) Either the staff is lying through their teeth or the owner is but no one sent any email. I've double checked my inbox/junk etc. and ABSOLUTELY nothing was offered to "make it right" other than a shrug from the manager. By all means, let me know what free accessories I was offered so I can return the stuff I bought full price at the Laguna Niguel location. I can come pick it up anytime

    Photos
    Jax Bicycle Center
    Jax Bicycle Center - This after the tech worked on it

    This after the tech worked on it

    Jax Bicycle Center - This after the tech worked on it

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    This after the tech worked on it

    The Cyclist Bike Shop - More bikes...

    The Cyclist Bike Shop

    4.7(754 reviews)
    5.9 mi
    •$$

    Scott is the manager over there. I had a few refurbished bike batteries that needed replacing and…read moreScott totally hooked me up. He completely went out of his way to help me. You just don't see that kind of service these days. Big thank you.

    Our experience was very disappointing. We visited with the intention of purchasing three bikes and…read morespent approximately 30 minutes in the store without being acknowledged by any staff member. While I understand employees were busy assisting other customers, a simple greeting or acknowledgment would have gone a long way. During our time there, customers who arrived after us appeared to receive assistance first, particularly those interested in electric bikes. We continued to wait patiently and did not make an issue of it. Eventually, as an employee walked by, I politely asked a very simple question, whether the store offered delivery services. Rather than briefly answering or directing us to someone who could help, he responded, "I'm busy with another customer right now," without making eye contact. The interaction made us feel like an inconvenience The question would have helped us determine whether we were ready to move forward with purchasing. A little acknowledgment and basic customer service would have made a significant difference. Based on this experience, we will be taking our business elsewhere and would not return.

    Photos
    The Cyclist Bike Shop - New rack and basket strong enough to handle a 1/2 case of cold ones. So happy!

    New rack and basket strong enough to handle a 1/2 case of cold ones. So happy!

    The Cyclist Bike Shop - C9 heaven for my Gluteus Maximus...

    C9 heaven for my Gluteus Maximus...

    The Cyclist Bike Shop - Removed the metal piece after the first flat tire and second went flat again..

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    Removed the metal piece after the first flat tire and second went flat again..

    City Grounds - bikes - Updated September 2026

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