Ali came to the house on a Sunday and attempted to reattached the derailleur cable but the cable was old and rusted and the cable was also coiled up in the shifter. He diagnosed it would need a new cable. He went to several other bike shops but was unsuccessful in finding a sturmey archer cable but he found one at a bike shop on Tuesday. He came over and installed it immediately. Ali's professionalism and perseverance was appreciated. I highly recommend him for any bike repair you might have. read more

MTB Custom Builds - The repaired bike, like new, and the shifter works better than before. - Bike Repair/Maintenance Near Me

Ali provided excellent service! He was professional, friendly, and very communicative throughout the entire process. He helped us order all the necessary parts, made the repair easy and stress-free, and got my e-bike working perfectly. I highly recommend Ali to anyone looking for honest and reliable e-bike repair. read more

My e-bike brakes weren't working and I connected with MTB Customs , Ali the owner came out and fixed it for us the same day he even checked both my lectric bikes . He gave us tips and showed us how to maintain them to keep us safe when riding. I highly recommend his services and will surely call him again !! read more

Fast and honest. Gets the job done. I appreciated him servicing 3 of our bikes so we can enjoy. Thank you!

Very responsive, appeared at my garage in an hour and fixed all issues on 3 bikes in 1 hour.

Ali fixed and tuned up both bikes in 30 min!! Key word he is mobile and drives to you. Yay!! Super nice guy. I definitely recommend him for any bike issues. Thank you for coming so quickly to fix my bikes! read more

MTB Custom Builds - Bike Repair/Maintenance Near Me

Issac showed up on time did a tuneup on my Happy ebike and also gave me a quick reminder how to work the lights on my bike. Will definitely use their service again. He also helped me figure out how to change battery on my helmet Overall nice guy read more

MTB Custom Builds - Happy ebike - Bike Repair/Maintenance Near Me

Contacted MTB custom builds last week as I needed to have a fork swapped out asap. Every bike shop around ( except for one which I didn't call ) was booked up for at least 2 weeks. I was quoted $100 ( $50-$60 more) than what a shop would charge but I needed this done asap. We sent up a time and he was actually 30 mins early. Everything went smooth except for the hub end caps Santa Cruz uses for their Rockshox fork is different from the Fox 34 I had. Sameer ( the owner who came ) told me he sees this all the time. I tried calling a few shops close by but nobody had a smaller end cap in stock and I needed to order them from SRAM. My thoughts were, if the owner sees this all the time, why not carry them with you if you are a mobile bike repair business? Sameer then told me that I should order them and contact him and he will drive back out to me to complete the build. I said ok. So he left. Determined to get this done, I called the 1 shop I didn't call prior ( The Cyclery Bike shop in La Mirada) and they told me to come down right now and they will get this taken care of me. I brought it down to them and they took the oversized end caps off ( Sameer didn't ) and was able to swap everything out and also able to set up the Fork for me. Took about an hour but they only charged me $25!!! I would highly recommend them. As far as this particular business, I took 1 star off for the price ( I get it that he's mobile and drives to you ). Yes, my fault for agreeing too and another star for still charging me full price and not actually completing the job or having the parts needed. If you see this all the time, you should have the parts as I told you exactly what bike I had and what forks I'm swapping out. Sameer did refund me $20 when I told him that another shop got everything taken care of for me. This is for the 3rd star. So $80 to come to me, take my Rockshox off and put the Fox's on without actually completing the job. Total of 20 mins. Not worth it. read more

Ali was on time professional and put our EBike together perfectly we are very happy with his work. He's very knowledgeable as well we will use him for when we need our bikes serviced! Highly recommend! read more

MTB Custom Builds - The dark gray E-bike Ali built - Bike Repair/Maintenance Near Me

See all

This experience was by far one of the most uncomfortable and frustrating that I have had seeking out professional services. My story: I have an electric bicycle (Super 73) that I needed a simple tune-up and I also had purchased a 10-speed kit for the bike that I needed installed. The 10-speed kit is not overly complicated, came with instructions including step by step video instructions, but I didn't have any of the tools and thought I'd like an expert to get it right. I found someone with a comment specifically saying he helped them with my exact bike so I reached out to him. How it went: He assured me he had experience working on E-bikes and specifically my brand of bike, had installed a 10-speed kit before on them, and it was not a problem. He was quick to respond, and showed up the same day on time. Where it all went wrong: He spent a long time doing the tune-up before getting started on the 10-speed kit. After some time he came in and said he didn't have a tool he needed to install the kit so he had to run out to a bike shop. I was easy going, no problem and said no worries. He came back after a long time and started working again. When he came back, he was visibly frustrated, he had obviously been smoking weed (not that I care unless it affects your work), and when he started working was being much rougher with his tools. In addition he asked me for MORE money because the install was harder than he had anticipated. He also needed my help which again I had no problem helping, even though I thought I was paying for his services. After he left, I had to clean up all his trash and pick up the old parts he had left in my driveway. The big stuff: He was smacking the frame with a hammer to make it fit, he dragged the bars on the concrete because he was banging so hard, he removed too many links in the chain I had bought, and basically made the bike unridable because the chain was too short to go through the gears. I tried to amicably discuss my dissatisfaction with the work and with the fact that he had self admitted to making a mistake with the chain. I also pointed out that I had specifically asked him to be careful with the paint and frame of my bike as I was working on it being a project bicycle. He didn't even acknowledge that part, but he said he would replace my chain and finish the work that next day. In addition to that, he had taken one of the gears of the 10-speed kit and thrown it away in a bush (I assume because he was struggling so much to get it in) and installed it with one less gear than it came with. This made the 10-speed cassette loose and with room to slide within the wheel. I was stunned when I found it and had to ask a neighbor who was a bicycle patrol police officer to help me uninstall the cassette, add the gear back on, and then reinstall the whole thing. I said I was uncomfortable with having paid him for what amounted to him ruining the kit I had bought and making the bike unrideable. He tried to tell me I could ride it, "just don't use the gears." He did come back the next day, with the wrong size chain again. He frankensteined two chains together (still leaving it one link too long) and when I again stated that he basically broken the specific chain for my kit and then replaced it with an incorrect sized chain, he said he would again be back to replace it with the correct chain. He never came back. The worst service, the worst work, and honestly the man should feel ashamed. Even after pointing out all his mistakes, him charging more than he quoted, and after admitting how bad he messed up, he tried to tell me I had to buy a new chain myself and then he would fix it which was the final straw. And obviously he never came back to finish the job and just took the money and ran. I have never written a review like this because I've never been treated like this. He is bad at his job, he will rip you off, and he has no shame in doing it. I hope this review keeps you from experiencing what I did. read more

MTB Custom Builds - The text convo I had with him because he tried to get me to pay for the chain I had provided that he had cut too short. - Bike Repair/Maintenance Near Me

See all

Good and reliable service, good value since they can come and do the service at your place. Ali was Helpful and provided advice and explanation of the work being performed. read more

I had the opportunity to work with Ali today. Requested a quote on Yelp and immediately I receive it from him. I would give him 10 stars if I could. He showed up on time. He did exactly what he needed to do, went above and beyond, and repaired both my bikes. I can't be happier. I would recommend them to everyone. read more

Ali, showed up right on schedule to fix our flat in no time! Great guy, great service! Thank you!!!

Friendly and knowledgeable bike mechanic. The real value is in the fact they drive out to you without you having to worry about transporting your bike to and from a bike shop. Everything is done on your property. His quote for me was the same as I was getting from local bike shops where I'd have to bring my bike to them. Definitely worth the price for the time and convenience you'll save. read more

MTB Custom Builds - Mobile tune up - Bike Repair/Maintenance Near Me

I needed help assembly of a new bike I bought online for my son as a gift. I was able to get a same day appointment. Overall great experience! read more

Nice enough guy - but found out that the going rate for mobile bike repair is between $65 and $85 per hour. He charged me $300 for 25 minutes of work. Buyer beware. I blame myself for not shopping around more than I do him - but still. A total rip-off. read more

Great service they went above and beyond. Will use again. Did a brake bleed and oil fill on my mountain bike

Knowledgeable timely knows his stuff, came well equipped to tune and repair bike. Would recommend!

Fast, friendly, knowledgeable, and professional. I would definitely recommend him to anyone in the Huntington Beach area. Thanks Ali read more

Ali responded quickly when I inquired about fixing the flat tire on my electric bike. He was upfront about the cost, which was the average price I'd been quoted. The bonus for me was that Ali came to me. I didn't have to load up my bike to take it to a shop and be without it. Ali arrived with all the necessary tools to do the work onsite. I was impressed with his knowledge and efficiency. I'm happy to say Ali got me back on the road and I will definitely be using him for all my bike needs. read more

Ali was super responsive and came to my house to repair the tire on a recent yard sale find. He also took time to ensure all was in working order for me. I highly recommend MTB. read more

Mr. Ali was great! He responded to my quote request for bike repair in minutes. I was glad he was able to come to me so I didn't have to figure out how transport my bikes. He arrived early and was very friendly. He fixed the problem areas also gave me great info on some other concerns I had with my boyfriend's bike. I would definitely recommend Mr. Ali for his services and low costs. read more

First time getting my bikes tuned and a tire fixed so I was skeptical where to go. I compared all high rated Yelp places in OC and this one was the best priced! Ali did more than what was expected and really cleaned the bikes up! Would 10/10 recommend to a friend. read more

Fast, reliable and knowledgeable. Worked on 4 mountain bikes. I learned a ton about bike maintenance from him.

I don't like to write reviews but if you have an ebike consider service elsewhere. No need to get into details. The man was responsive and on time. He didn't do work on my bike so at least the man knows his limits. Which is saying something to be certain. read more

repaired my stationary bike. they were very efficient and friendly. My bike operates like it's brand new.

Ali showed up on time and prepared. He had the tools needed to do the job on site in a timely manner. Very reasonably priced. I would recommend and use him again. read more

Ali is............ very professional, on time, trusting expert bike mechanic! Had him come out remotely for a E bike tuneup. Did a great job. Recommended new tires. Picked up my bike. We discussed the tires that would be best. Two days later he delivers it in perfect condition after it's been test, driven and rides incredible. I highly recommend the service! He's extremely passionate about his service. read more

Ali came on time and ready to diagnose my ebike's issue. There was a repeating sound that Ali was able to offer best practices and how to maintain my motor/brake. He's a solid professional and I definitely trust his opinion and service when it comes to bikes. Id hire him again! read more

Ali was incredible! He was kind enough to fit us in for a same day tune up of mine and my mother's bikes. He was pretty fast and very communicative about what exactly he was fixing so we were aware of what previous issues were and how his repairs would prioritize our safety and ease of use. He went above and beyond with how thorough he was with the tune ups and explained how we can ensure the quality and longevity of our bikes on our own. I highly recommend Ali! read more

Amazing service, reasonable price and quick to response. They go extra mile to make sure their customers are satisfied. Sameer is highly knowledgeable and honest with his work. I would highly recommend this place for bike tune-ups, break change and all the other bike repair needs including electric bikes. read more

He was honest with me the entire time. Told me of issues I might run into in the future. Didn't try to sell me things I didn't need. He had an issue with keeping his scheduled appointment but gave me the option to reschedule. Overall great experience. read more

Ali showed up promptly after my request and communicated well throughout the repair. He was able to complete it and the work was well done.

Responded with a quote quickly. Arrived early and completed the job efficiently. Explained what he did and why. Very friendly and would hire again for future bike needs. read more

Great and fast service! Recently my nakto e bike has been experiencing some faulty throttling with brake issues, but Ali not only fixed the issue in a tomwly manner he also educated me more on my electric bike which was nice. Didn't try to upsell me at all. Would recommend 10/10 read more

Ali was quick and efficient! Bike works great and looks even better now. Will recommend and use again in the future. Responded right away and for me in the very next day read more

Ali was great to work with. I was visiting from Utah and having bike trouble and he came to help me out quickly. Will definitely use him again when we come to visit. 5/5 read more

I purchased electric bike from them in November 2021 and the owner is a gentleman and he personally gave me the best customer service. When i called him to ask questions after I completed the purchase he personally answered all my questions and helped me out. They are the most amazing people i have ever met. I will recommend them 100% and they really deserve it. read more

This was an unexpectedly difficult project. Mail order bike not properly assembled. Ali gave me a quote and honored it even though it took much longer than expected. Also kept me informed of progress along the way. Will use Ali on a second bike soon. read more

Ali Helped me replace a motor on my e-bike. Very responsive and great communication throughout. He came out to me He was on time and did the job quick and everything worked out great no issues. Definitely will be calling Ali again read more