Arrived during official working hours just to find the place completely locked. There is a paper…read morenote on the door saying "by appointment only," but there is absolutely no mention of this on their profile online. Total waste of time. Update your hours and stop misleading people.

Great service! Came in last minute for my mother who needed a mobility scooter for 4th of July. Did…read morenot disappoint. So thankful they had a scooter available so my mother's holiday weekend was a blast! The owner stayed and waited for us to arrive. Got us taken care of and out of there quickly. Also allowed us to keep the rental during the extended holiday weekend! Thank you!!

I called Scootaround first, and told the customer service agent that I needed to reserve a 4-wheel…read morescooter, as my elderly mother had tipped over in her 3-wheeler on a previous vacation and ended up in an ambulance and ER with stitches. She flatly replied, "I can't guarantee a 4-wheel.". After hanging up, I called One Stop Mobility and gave the same story to the lovely Sophia. She gasped and said, "Omigosh, I got you!". When I told her how the other agent reacted she was genuinely shocked and wondered how anyone could dismiss a past experience like that. We haven't even gotten the scooter yet, but I believe Sophia's customer service already backs up the integrity of the company. If you're needing a scooter rental definitely call One Stop and ask for her!

Pretty nice rental spot for scooters…read more My father in law had leg issues and couldn't walk long distances. We called Disneyland and they said they can't guarantee availability for scooters as it is first come first serve. So we went with an outside company for renting scooters. This place is really close to Disneyland, basically 1 traffic light away, walking distance. It is situated right now to the official drop off area for Disneyland. The price is reasonable. Staff are reasonably friendly. The booking process was smooth. The scooters were well maintained, and kept clean. No issues in terms of using the scooters. Overall, a great place to rent scooters.

Long Distance Service--Friday July 3rd 2026 We live in the…read moreWashington DC area. My wife was visiting Anaheim for a family emergency. Her 3 wheel go-go scooter stopped working while going to CVS which left her stranded unable to walk home. She called me here in DC and we managed to barely get scootie back to the RV Park. I began looking for someone that could maybe look at the problem and fix it. After a bunch of calls later I finally called Amos Mobility. A guy named John answered listened and responded to my need for service and was very sympathetic. He went to pick up the scooter and take it back to his shop. On the 4th of July a holiday he worked diagnosing the scooter and repairing it. He tested and verified it and on Sunday the 5th he returned it to my wife and waited for her to test drive it around the park. She was excited to be able get her mobility back. John at AMS in our opinion went above and beyond and showed his passion to serve the handicapped community. Thank you Amos Mobility Scooters.

I rented a scooter from Amos Scooter Rentals for three days, and unfortunately, the experience was…read morefrustrating from the very beginning. The day before our rental, John called to verify the size of our vehicle. During the call, he was extremely rude and repeatedly cut both my mom and me off while we were speaking. We have rented and used scooters many times before and have never had an issue with our vehicle being too small. John insisted that I send him a picture of the cargo space in my car, which I did, along with a link to the vehicle's dimensions. Our scooter was scheduled to be delivered to our hotel at 8:00 AM on the first morning. Since we were only in the LA area for three days, we had planned to have breakfast with family that morning. However, John insisted on meeting us in person to verify the vehicle, so we had to cancel our breakfast plans to accommodate him. When John arrived, he brought a three-wheel scooter even though I had rented a four-wheel scooter for my mom. My mom was understandably nervous because she has only used four-wheel scooters. When I asked why we received a three-wheel scooter, John initially told me that his company does not have four-wheel scooters. When I pointed out that the website advertises four-wheel scooters, he changed his explanation and said they only have a small number of them. The interaction regarding my mom was particularly disappointing. John said the Go-Go Elite Traveler would have an issue with someone her size and proceeded to ask her how much she weighed. She declined to answer because, quite frankly, asking someone their weight in that manner is inappropriate. I reminded him that I had already provided her weight when making the reservation and that information should have been on file. He then recommended that she rent a larger scooter, which we declined. John continued by talking about people over 600 pounds breaking scooters and then spent another 15 minutes explaining how customers had supposedly broken batteries, keys, seats, frames, etc. He also demonstrated how to dismantle and load the scooter. While I understand the importance of explaining how to properly use and transport the equipment, the entire interaction came across as more of a lecture than customer service. What makes this especially ironic is that John told us he was more in the "customer service business" than the scooter rental business. Based on our experience, I would strongly disagree. Good customer service starts with basic respect--listening to your customers, not repeatedly interrupting them, and certainly not making inappropriate comments about a customer's body or weight. Overall, the experience was unnecessarily stressful and left a very bad impression. We were visiting the LA area for only three days, and instead of starting our trip with our family, we had to rearrange our plans to deal with issues that should have been handled before the rental. I would not rent from Amos Scooter Rentals again, and based on this experience, I would have a hard time recommending them to anyone else. John could use some serious customer-service training.

Once again Soaring Scooters did NOT disappoint. The staff is wonderful. Marty (hope I spelled his…read morename correctly) was absolutely so very professional. I totally forgot to call and let them know an hour before I wanted my scooter delivered to adventure city. Marty called me and we scheduled a time to meet. The scooter was cleaned and worked well. There was another gentleman that came to pick up the scooter and he was very professional as well. Soaring scooters has definitely spoiled me. I will be contacting them for any scooter rental in California. Thank you again!!!

This place is the BIGGEST SCAM!! Do not use their services. They gave us a damaged scooter but out…read moreof desperation we took it. The arm rests were broken, there was damaged all over. When returning the scooter I informed the person from there company we lost the arm rest at the park due to them not being attached properly. I was told that since they delivered a damaged scooter and just threw whatever left over arms they had at their store; I would not be charged for the missing arm rest. When I get back home I see the charge on my card. I call them and ask to speak to the manger Chris. After informing me he will call me back after speaking to the "owner", I get a text message. Very unprofessional. As he informs me of their "generosity of the discounts" they gave us. I have to then correct him. Chris tell me they gave us 2 scooter for the price of 1. I never ordered 2 scooters. His dates were inaccurate and tried to say we're used something we never received. They try to add false information and fake reservations to seem well-intentioned. Since he has no decency to call me back I proceed to call him back our conversation lead to false information and Chris proceeds to curse and use profanity as their "general manager". -Lack of customer service -Lied and allegations -Extra charges -Profanity and rudeness -Faulty equipment Are all the things you will receive if you use their services.

Poor service, incompetent staff. I drove out to pick up medication after confirmation that pick up…read morewas available. Every time, I left without being able to pick up due to some back end confusion. Switching pharmacies immediately.

This is an important pharmacy. It's poorly run. The service sucks. But they cater and communicate…read morewith the local Vietnamese population like no other pharmacy can. People get helped here.

Great pick up location, prices match other locations in the area, you can pay to park your car for…read morethe day. Scooters are best up, they have broken headlight, tape on steering bar, metal baseboard edges are bent out of place, flair out or up, you have to remember not cut yourself when you get in/out. It works, but that's it. Tear in seat, headlight didn't work on dark ride lines like haunted mansion. Returned early at dusk. Didn't want to travel the path back to hotel in the dark. I mentioned the sharp edges at pick up too. But the person ignored me. When I turned it in, the males response was it worked, right. I said yes it got me there and back. But it looks like it was run over. He said it was a 2013.

After Andrew took over when Jerry retired, he was so helpful. He took care of my husband's scooter…read morewhen it broke down and ironically mine had the same issue as soon as we got his back. He was very accommodating and helped us with a loaner when we needed it while ours was out of commission. He gave them both a much needed tune up and we are so grateful. So thankful we found his number and now we know where to go for all our scooter needs.