I needed a keypad upgrade to my residential security gate door, which has a tricky interior layout…read more Not made for anything much larger than a deadbolt cylinder, and pre-dated most keypad locks. I researched a bunch of brands online, but the nature of the metalwork on the door turned this into more job than I could handle. I reached out to a few locksmiths in town, some that I've had good experiences with in the past, but everyone had the same line: you'll need a metalsmith to make alterations to the door in addition to locksmith services. Turns out Alex is also a metal worker, and has a lot of experience working with San Francisco security gates. He talked me through what he referred to as a "light industrial" setup, explaining the benefits and lower energy consumption of this solution. I didn't really need a wi-fi compatible smart lock, just a dependable keypad lock that I could easily set up and add/delete individual codes on. He answered on my first call, took the time to explain what would work best for my situation, offered free advice on a second door that saved me from having to do a retro-fit, got me on the schedule only a few days after I called, and did the installation in under an hour. Will definitely call Alex/Nova Locksmith again, and highly recommend them.

The reason he has one star is because I can't post zero stars…read more I had a two hour window. He did not show up in that window. I was at the residence before during and after that window. He said he would call 30 minutes before arrival. 45 minutes after he was scheduled there was still no call. We called him multiple times from the number he's aware of and at no time did he answer. I called him one time from a different number and he answered immediately saying I'll call you right back without knowing who I was. I then canceled the appointment and told him so. I also left a location after being there for two hours and 45 minutes without hearing from him. Then he wrote back with some tremendously grand excuse about a domestic violence situation that apparently he was fixing the locks in the middle of. If that's true, I'm sorry for whoever was a part of that and don't want that energy in my home. If that's not true, which is where I'm leaning, that just confirms why this man should be avoided at all cost. If you need locksmithing done, call a person who actually values you, your time, and their commitments to you and your families safety. This man seems unstable and most likely unsafe given the excuse he provided.

Requested locksmith to my place. The locksmith who came gave me a quoted price once he saw the…read morelock. I said that price is ok for me and to proceed. He then 30 seconds later after accepting price tried to upcharge me by an additional $40. I asked why and he said "the lock is old". Then I was able to negotiate back down. He was unable to open the lock anyway and suggested replacing lock completely and said "this will cost a lot more" and further asked for service fee, which he tried to upcharge from quoted price as well. I then tried to confirm who he works with and he told me he doesn't know the name of the employer because he doesn't speak English well. Did not allow him to break the lock down and replace. Overall had a poor experience and quite uncomfortable, but he did get there quickly within about it 20 min as he promised.

Opportunists. Tried to charge me too much. Not too bad but…read morenot the best. I've found a better locksmith since then.

Ramon arrived to Burlingame in less than 15 minutes and not only solved my immediate lockout issue…read morebut also tracked down the perfect replacement door handle and came back a few hours later to install it! incredible. would highly recommend.

I recommend this business…read more Called to inquire about getting my stuck patio door lock fixed. Problem was diagnosed over the phone with some texting of images and videos. A replacement part was ordered and arrived the next day. We scheduled the installation, Ramon arrived a few minutes early and went right to work. He finished in a flash and it works as good as new. I am a satisfied customer! Thank you

I was so thankful for John's service today on such short notice. He was very responsive to our call…read moreand updated us throughout the day as he came over to our business. When John arrived, it took about 45 minutes to troubleshoot and change out our lock. He provided us two keys and fixed our problem same day without any issues. Professional and quick service. Thanks so much!

Vadim at King Key was super helpful and kind. He was efficient, showed up on time, and was…read morethoughtful. He took the extra time and energy to make things right. We really appreciate the work they did and will call them again in the future.

They were great On time and opened my door quickly…read more Five Stars ***** I will definitely use them again

Any competent locksmith can copy a key or open a lock, but the key to success is unlocking that…read morenext of level of customer service that makes you stand out from the rest. Metro consistently goes above and beyond what is expected, and is a trusted resource and partner. As a property manager in SF with a portfolio of over 100 HOAs, I encounter a multitude of issues- from simple lockouts to complex security installs- they are my first call. From top to bottom, every employee is genuinely friendly, knowledgeable, and ready to help - 24/7.

Called Daniel Locksmith to help with a August lock that ran out of battery power with no keys. Made…read morearrangement for the next morning and he was promptly on time. Helped get through the very tough lock which I thought he was going to have to drill out. Made a key and saved me a lot of money not having to buy a new lock. Daniel is very cordial and very professional. A+++ and would totally recommend. Thanks

Daniel is a professional! He showed up in 15 minutes, the day after Christmas, and unlocked two…read moredoors in less than five minutes. Friendly, reliable and fast. Thanks for your help sir!

Great communication, great availability, great service. Highly recommend!…read moreDaniel was kind and helpful while changing 2 locks.

This review is just for the 24/7 locksmith services. I locked myself out of my apartment at 10pm. I…read morereach out to this company and their technician says ETA is roughly 35 minutes to me. One hour and 30 min passes by and I don't hear from them and my phone is at 5% battery. The technician finally reaches out to tell me they can't make it and some other tech will come instead but nobody shows

Today was the second time I have used Mario to change locks between tenants in a rental -- great…read moreservice, less expensive than all the others I called. Showed up early, got it done quickly, cleaned up. Highly recommend

I've gone to Mario on 2 separate occasions now both to re-key some entry door deadbolts. Both…read moretimes I've driven to him with my locks and wait in my car. It took him around 30 minutes each visit to re-key 2 deadbolts. I communicated with him via Yelp messenger. He was very responsive and flexible. Good experience.

Avi is amazing. I've used his services twice and each time he's fast, responsive and troubleshoots…read moreproblems. He's super friendly and knows how to work with tenants. He's officially in my cell phone as my go to Locksmith. Thanks AVI! Kara

What can I say. Mr. Avi came out and did what he said he would…read more Had an urgent business need to open a safe, and was stuck with a problem. I called around and realized that opening a safe is not cheap. So I did some more searching and came across Sunshine Lock & Safe and spoke to Mr. Avi. He understood the our need and came out quickly and had the safe open in no time. He made it look easy but I could see from his working that he is good at what he does. Thank you Mr. Avi for your prompt service!

He moved his location to 910 Stockton st. Came here to make a duplicate of my keys and it took less…read morethan 10 minutes. He charges for a cheap price and would def come back again if I need to make additional keys

Friendly and helpful, great prices and an honest guy. I copied around 4 keys for $15.read more