I'm a bit old-school and value quality customer service from real people far more than the…read moreconvenience of purchasing products through online retailers. This business hardly needs my review, as they've been a trusted part of the community for most of my life. However, Jim and his crew at Hi-Tech exemplified exceptional customer service from the very beginning. They took the time to understand my project, addressed my questions thoroughly, and provided several options along with flexible scheduling to bring my truck in. When I mentioned that I would be out of town for a week, they were incredibly accommodating and simply reassured me that, "Your truck will be here when you're ready. It also gives us more time to make sure everything is done right" Their prices were reasonable, and the entire experience was seamless and professional. I highly recommend Hi-Tech to my friends and family and will certainly return for future work--or even just to stop by and say hello.

Excellent shop…read more Large selection and good prices Very knowledgeable and helpful people.

Super super friendly staff and understanding of my limited knowledge of cars, explained to me about…read morethe procedure of installing a subwoofer and did an amazing job. Thank you so much!

I've been dealing with a frustrating audio issue in my car for years, but I've always been hesitant…read moreto take it in because I've been overcharged for subpar work in the past. I am so glad I finally reached out to through Yelp to find someone who can resolve my issue, and it was Fernando at Bay Radio! From the start, they were incredibly responsive through Yelp and worked around my busy schedule with total flexibility. When I arrived, there was no wait--they checked me in immediately, and parking right in front of the store was a huge plus. The turnaround time for my car was also quicker than expected. It's been a couple weeks and my issue is resolved completely. What really blew me away was their transparency. Their diagnosis fee was the best I found, and they were upfront about every cost so there were no surprises. They also took photos of what they found and explained the fix to me in simple terms so I understood exactly what I was paying for. The service was speedy, and they fixed the issue perfectly at a better rate than anywhere else. If you're looking for an honest, fast, and professional team, this is the place to go!

Crosby worked on several of my cars over the years - upgraded headlights and tail lights on my old…read moretruck, did electrical troubleshooting on my work van, programmed extra alarm fobs, upgraded car alarms and just recently installed brand new 2-way alarm on my new van. Highly recommended and trustworthy, does quality work.

I brought my Honda Civic in for the 30k mile service. Crosby took really good care of my car…read more Everything was super straightforward. I didn't have to overthink anything, which I really appreciated. On top of that, the price was very reasonable. It's hard to find someone you can really trust with car maintenance, and I wouldn't hesitate to come back or recommend him to others.

Jason does outstanding work and very knowledgeable: did installs on 3 of our vehicles in our home…read moregarage over the years and all still working well! No post-install issues. Have called him back for 2 more of our vehicles. Highly recommended, you won't regret having him do work on your vehicles! Alex in Fairfield

Great service; great advice . Needed something different and worked to find the right solution and…read moreinstalled quickly.

Chris was amazing. Answered all my questions, handled me changing my mind, used my hardware,…read moreinstalled it quickly, and things work flawlessly. Full speaker upgrade in my Ioniq 5 now sounds crisp as hell, big sound, and no rattling. Absolutely go to Chris.

Did a great job and got my dash cam installed to spec. Came back when there was a minor adhesive…read moreproblem without issue for a quick fix. Definitely recommend!

This is a long overdue review, but I'm glad I waited. I…read morebought a new car 9 months ago and I was shocked at how awful the sound system was (Mercedes AMG). I met with Taylor at City Car Radio and we discussed ways to improve. He didn't push an immediate huge overhaul, but instead suggested we do this in stages and see how it goes. He started by installing a 12" subwoofer and amp in the rear cargo area which added a lot to the quality, but was too much . I contacted him the next day and he offered to exchange the 12" for a 10" in a new box mounted under the rear cargo area. We did that and it was a huge step up, but there was still something missing in the overall sound quality. I had enough credit remaining from the subwoofer exchange to help cover additional costs to upgrade the tweeters and mids (my car had no tweeters at all originally). Once that was complete, the sound was great. After a few weeks of cautious use allowing the system to settle in, I began really testing it out. Almost 9 months later, I swear the sound quality has continually improved and everything sounds ridiculously incredible. And I give it a very thorough workout! Nine Inch Nails, Depeche Mode, Missy Elliot, as well as NPR news during my morning commute and everything sounds perfect. Taylor took a conservative approach throughout the process and didn't push changing out all of the speakers and adding unnecessary equipment. Step by step, add/update, evaluate, and decide if we need more.

Had a confirmed appointment for Saturday May 2, 2026 at 11:00 am to finish up my car, showed up…read morejust to see business garage is closed during business hours and appointment. This has happened many times. Buzzed the Ring Camera button, called the business phone left voice mail, called/texted cell phone with no replies. Very frustrating, unprofessional when a business does not respect a scheduled appointment nor gives you a simple notice that they won't be open for business on the day of your appointment. I guess time to cut ties after 25+ years doing business here due to new owner negligence and disrespect and broken communication. It is very sad to see a once successful business go to ruins with very bad customer service. If I could give zero stars I would. Need to find a new place to finish what this place has not completely finished. Long story short. What was suppose to be an estimated 2-3 week double din to single din stereo swap with new dashboard and bezels turned to be a more than 5 months car being held hostage and stripped apart with no eta when it will be done turned into nightmare and endless lies and whole new other unwanted project. Claim all the the previous wiring and work was not good and it was all done here the past 15+ years of ownership and not under lifetime warranty like it is suppose to since new ownership. Smh so many other issues here too many to list. Wanted to make a timeline but will require like 5 pages to write out. Time to find better, honest service that is reliable and communicative without giving the run arounds that gives approximate deadlines, not store your car untouched for half a year and still not done!

Just an ideal service experience, from start to finish. I wanted to upgrade our Highlander's…read morefactory radio with a CarPlay-compatible unit that had a touchscreen. Stefan gave me an estimate and said he could have done the same day. And they did have it done by 7 PM. It's working great and looks top notch, a big improvement over the old radio. Whenever we need a radio installation in a different car, I won't hesitate to come back again.

Stephen was amazing. He helped me pick the right speaker for my car. And then I wanted to upgrade a…read morecouple of things and instead of trying to sell me something that wouldn't work. He explained to me that my car stereo couldn't handle extra speakers and sound wouldn't be much different. I will definitely go here for all my car stereo needs. Highly recommended.

My name sis Dario Lopez and I live in San Francisco, CA…read more Excellent services and professional, this Technician have a lot of knowledge on this kind of Installations, he take the time to explained after the installation so you will complete sure about controlling your system. I like that he is very honest person and Sharpe with the time; he will recommended good system for what ever you need on alarm, cameras and stereos connection. I am very happy with his services, he came to my house and works with my schedule as well. I will recommended this Technician 100% for any alarm, camera of stereo system for your vehicle, because he also has a lot experience and knowledge with different mar, cars o models. He did for me, My Ford Transit Vans, Tacoma Toyota pickup and Mercedes Benz

Pedro did a great job installing my viper alarm & double din. Best prices and great work!!!read more

Alex was the only person who responded to my initial inquiry quickly and courteously. I had reached…read moreout via Yelp's project tool, and none of the other locksmith companies responded as quickly or as clearly as Alex. (In fact, I believe Alex was the only one to actually read through the details I had left.) He asked some questions regarding follow up and quickly scheduled a same-day appointment, which I wasn't expecting. He was able to replace my deadbolt and re-key the lock to match in less than 30 minutes, as well as took the time to explain some basic lock maintenance. Overall, I highly recommend Nova and will be keeping his number for future needs!

Alex at Nova Locksmith was exactly who we needed for an urgent lock change on our flat. Our…read moreneighbors recommended him, and he lived up to it. I reached out via Yelp early in the morning, and within an hour he'd called me back and set a clear time frame. He kept in touch throughout, including a call 15 minutes before arrival. Once on site, he was friendly, efficient, and had the job done in about 30 minutes. Fair price on top of it. Highly recommend Alex if you need a locksmith who's responsive, professional, and does solid work.​​​​​​​​​​​​​​​​

I can't say enough good things about this shop! A few months ago, I stopped in because my daughter,…read morewho lives up in the Bay, was having random electrical issues with her aftermarket stereo. From the moment we walked in, everyone was incredibly friendly and welcoming. Jason ended up helping us, and he was fantastic. He got us in quickly, took the time to really figure out what was going on, and most importantly explained the issue in a way I could actually understand. No talking down and no rushing, just honest and knowledgeable help. He even told us to come back if anything else popped up. Fast forward a few months and the radio is still working perfectly with no issues at all. On top of that, while we were chatting, Jason and I ended up talking about Subaru vehicles. I casually mentioned a few other problems my daughter had been experiencing. When she came home to visit, I passed that information along to our local mechanic, and it turned out Jason was spot on. That exact part needed to be replaced, and now her car is running so much better. There truly is no price you can put on this level of service. Knowledgeable, honest, and genuinely kind people who clearly care about their customers. If you are looking for a place that will not overcharge you and will treat you with respect while providing competent and friendly service, this is it. Highly recommend!

Great Company! Local owners. Had the radio we wanted in stock. Installed it the same day-$1039…read more Did a great job... They brought our old truck (2002) up to date with a current new stereo, that receives Sirius And plays DVD and pairs up with current technology like Backup camera, phone charging and voice commands. Talented team, so happy with our 'NEW' truck. Now we are ready for a road trip. We left our cassette player to be recycled. LOL