Tried calling them multiple times never got a call back. If u r busy fine just say that.

Locked myself out of the apartment this morning, such a mess. Guy from here showed up pretty fast and got the door open in no time. Everything works smoothly now and didn't even wake up the neighbors. Finally can get some rest. read more

Fast response-quality work- expensive- but insurance covered some of it. The locksmith had to reprogram the car and he tried to make the experience as comfortable as possible for me. read more

The locksmith arrived fast and fixed the lock without damage. Calm, polite, and professional.

Expensive ! I had situation where I needed a locksmith to come out same day on a Sunday afternoon. I needed the lock rekeyed for front house gate and front door behind the gate. The door comes with a top lock too. At first he quoted me $450 for all 3 locks . I felt financially gutted , but I needed to get it done so I reluctantly agreed. Then he calls me back and says $500. There is an extra surcharge to use a credit card . Jeez ... The man was very nice and I can't say anything negative for his workmanship. However, you definitely might want to shop around for better prices . I wish I had the time to do so, but I was pressed against the wall to get it done ASAP to prevent someone coming in our house read more

The guy answering the phones was really rude and condescending when I asked for a quote on opening a bike lock.

Tal did a great job. My fob broke and my car wouldn't start and Tal came quickly got the job done and was very kind and compassionate. He told me to go upstairs and stay warm and he would call me when it was done and he did. I highly recommend Tal and 24 seven. read more

Quick response and results. Locked out of my secure apartment and got me back in within 30 seconds. I was impressed. Highly recommend if you're in SF area. read more

Responsive, fast, and respectful. I am so glad we called them! We were locked out of the house on a cold night. Locksmith arrived in 20 mins. The read more

I went in to have a key made but mostly to see if they could open an antique piggy bank I found among my elderly fathers things as we are moving him, sadly, to a care facility and are clearing out his things. I don't have a key to the little bank. The two guys who helped me were so personable and charming and took great care to pick the lock so as not to destroy the piggy bank book. I joked I was sure the bank was filled with pirate gold pieces. I highly recommend Don's for their friendly costumer service and feel fortunate they are in my neighborhood and recommend them no matter where you live as worth the trip! read more

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I got locked out of my house last night, only the lower lock. I was glad Oren was able to come in 10 min. But disappointed he wasn't able to unlock without drilling out the lock. And left it that way. Had to pay $170 if I'd known that he was going to do that I'd have called my neighbor to barrow the drill. read more

Attitude is everything. I literally got off the phone with them 2 min ago. I called them around 9:30 am this morning and the guy quote me around $110 to get a car key replacement and I will receive a follow-up call from the technician which I did 10 min later. The technician said that it's around $200 - $300 and when I said that it didn't match the original quote he said that he has to check and get back to me. So he hung up and never called back. Now, a few hours later 2:45 pm I called back and they said it's around $200 - $300. When I said I'm ok I am comparing prices and other people quoted me half the price he shit talks other locksmith businesses saying I QUOTE: "The other people are lying to you if they quote you anything cheaper than that". And then he hung up. Yelp should be stricter about these fake yelp profiles trying to give businesses fake 5 star reviews. read more

The locksmith came 45 minutes late and then damaged the door while unlocking it. I called the company twice and they still have not fixed the door 2 weeks later. Would not recommend this company because of their lack of service and professionalism. read more

24-7 Security & Locksmith SF - Damaged door - Keys & Locksmiths Near Me

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One of the worst random hires ever. The Technician was 30 min late for a set appt. Literally took 5 min to pick a lock and charged me $300.00. I am a realtor and was waiting on clients so i could not debate or have a conversation. Company is a total racket. DO NOT HIRE! read more

Came on time and immediately. Very professional and fast too! Prices felt steep though I think that may be common for SF and locksmiths. I would definitely recommend if you are in a pinch. read more

Not sure how this company gets it done... but I think their HQ is in Asia somewhere and they cannot tell you where their office is... and I think it's just a leads-generating company for small -time locksmiths. Very confusing and deceptive marketing in my opinion... as they indicate they "are a local company" everywhere but don't actually have an office. Not cool. read more

Charged me almost 300 for a simple opening of the residential lock. The person insisted it was a more complex kind of lock and did not honor the quote. He also said me a text "complimenting" on my looks after. Very unprofessional and diagurvin read more

I wanted to give out props for helping my son and myself,after a very very long trip. It was to honor my decease mom:(. We are a family full of God and anxiety!! So my son was frantic.. we were blessed that this young man was available and helped us get into the car! What a blessing and relief:) Thank you again read more

We lost the key to our vehicle and called the company and they stated they couldn't come until tomorrow morning between 8 and 10 am. We waited until the next day and they called at 9 am, stating someone would be calling to give a ETA. We got a call at 10:30 am stating a technician was on the way. We go to the car and wait for an hour. Call the company and he says he is going to call the technician to see where he is and hangs up. Still no call back after another 30 minutes call again. We are then told that they informed us they could not make the key and again hung up in our face. Not very professional service as we were very patient and then to get lied to. We could have gone with another company from the beginning. read more

Hidden gem right down town if you are in need of a key. I needed to quickly have 3 new keys made for a new project, and quick they were. I was in and out within 5 minutes and even had the keys stamped for easy identification. Enter through the 60 Spear Lobby and go down elevator to the next floor. Very easy to get to and street parking is aplenty. read more

Amazing Service! Steve is very responsive, proactive, willing to go farther to solve any lock/security issue in very good time in manner. I called on Monday, he immediately gave me an initial quote and honest that he cannot give me a final quote unless he sees our office lock issue. He visit us within 30 min, and evaluate the issue and gave me the updated quote. We asked him to come back later, then figured out an extra issue for our digital lock system. He immediately called the digital lock system (August) customer service, and got the parts from the nearest distributor and fixed perfectly. I strongly recommend him and his company! read more

This is the second time I've used this company's services. Vai was my locksmith both times, and both times he provided an excellent experience. In both situations, I left my keys inside my apartment and thus needed to get in. I had a more advanced lock, but Vai was able to use a smart approach to get me back into my apartment. He's clearly an experienced professional. Highly recommended! read more

I called this business just now and informed them that I am looking for a company who can repair my intercom/security lock system. The guy who answered the phone was so unfriendly. I understand they might be busy or do not do this kind of repair work, but I was shocked to have this guy hang up on me while I was still taking. Very unfriendly and rude. I would not recommend this business at all! read more

There must have been a minor earthquake, as locks on both first floor doors lost locking capability as I was trying to lock up for the evening. When I called 24/7 Locksmith Services, they sent a highly capable service man out. Within an hour, he had fixed locks on both the front and side doors.....I'm keeping his name and number in case I need him again---but hopefully there won't be another emergency need! read more

The guy was able to open the door for me quickly, but he was an hour late, which was really annoying. Especially since I called them and they said they would be only 30 minutes late. Furthermore, when he told me the price for the service, he said "I would do if for free if I were your boyfriend", which was really awkward. read more

He's fast and he's good. But just so you know; he charges about 300$ to open a simple lock. I locked myself out of my apartment and it cost me 300$ to get back in. Starts with saying he charges 75$ just to get to the place (which is what I thought I was paying) and then he says he charges extra fees on top of that depending on what type of lock you have. I was honestly okay with paying about 120$. 300$ for a locksmith is way too much, even for the Bay Area. Won't be calling this service again. I locked myself out of my car in Santa Clara last year, and a different locksmith charged me 120$ after working 1 hour to get me back into my car. Again, he's fast, he's good, he took 20 minutes to get to my door and then it was a fast 5-10 minutes after that, but for all that 5-10 minutes he charged me basically 300$. That's more than a lawyer anywhere in the country. He's way too pricey in my opinion. read more

Steven came out to estimate re-keying 5 cylinders and installing a keyed double sided dead bolt. Steven said the new deadbolt would not be keyd like the other locks. He started with a $29 service fee just to come and provide an estimate and then worked up to a total of $879!! He wanted $195 for the dead bolt plus $155 to install it, $65 to rekey each of the five Schlage cylinder plus $44 to "install" each. We had not even gotten to the cost of the keys yesterday. His approach was very high pressure, wanting to start before he provided a written quote. When I told him that was a lot more than I was expecting he discounted the total to $717 and when I still thought that was too high he discounted the quote to $700. I paid the $29 service fee and told him I would call if I wanted to go forward. Called a local locksmith shop that had been there for three generations who would do the whole job, including 10 keys, for less than $300 This was less than half 24-7's final best " very discounted" offer. Caveat emptor. Extremely high prices, high pressure sales and they totally turned me off before even starting the work. I regret the $29 service fee I paid just to get an unacceptable quote. read more

Steve from 24-7 isn't your ordinary locksmith. He understands if you're panicked about your home security, or if you're locked out, or your key to the neighbor's place is missing and you're worried about whether everything is alright next door. A few months ago, my neighbor got locked out of his house on a Friday evening and came over to our place, asking for some help. We immediately went to yelp to find a solution. After calling several supposed 24-hour locksmith services, all of whom explained that they wouldn't be able to get to us until Monday (what???), Steve from 24-7 picked up immediately (we'd had to wait for call backs from many of the others), and said he could be there in 30-45 mins. And then he showed up in 15 minutes or less. It was a troublesome lock and we were worried about whether our friend's roommate was alright inside or not, since he wasn't answering the phone. Steve was sympathetic to our concerns and did a great job. A few weeks later, I had an ongoing problem with my own front door and was told I had to replace the entire door and frame just to be able to get the locks to work right. After such a great first experience, I called Steve back to our block. Same promptness, same great service. Steve listens and assesses your situation and then makes good suggestions for your best options to resolve the issues. He doesn't try to sell you the most expensive solutions. Instead, he tries saving you money and time. He also keeps his word and shows up when he says he will. I've recommended him to a couple of people who have also been really happy. A great and trustworthy guy, a skilled locksmith and a knowledgeable security professional. Plus, he has a wonderful dog, that he travels with, who will come hang out and be friendly, if you ask. read more

Wow 10 minute time! Not kidding thanks steve and knowledgeable and friendly Highly recommended read more

I contacted 24-7 Security & Locksmith SF this morning in a panic because I had a flight scheduled at noon. I went out for a cup of coffee and upon return noticed that they lockbox outside my vacation rental had been broken into, the key was missing and I had no way to enter the unit to collect my belongings. I contacted a few companies and 24-7 S & L SF was the only one to answer without having to leave a message. Within 20 minutes of placing the call a technician was at my door and ready to provide access and change the locks for the property owner. The lock change took a total of 10 minutes and I was on my way to the airport with plenty of time to spare. I found the service to be fast, reliable, and fairly priced (the property owner wanted to charge me more than double the expense I incurred). After this experience I was excited to hear the company also operate out of NYC (my home town) and do access control system installation, I 100% plan to use them in NYC to secure my medical practice offices as we plan to relocate in the next few months. Thank you again for saving my day! read more

24-7 Security & Locksmith SF - The lock change was completed within minutes of arrival - TY! - Keys & Locksmiths Near Me

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I called this company on a Sunday night (8ish) as one of my tenants garage door needed to be opened & maybe a new lock needed to be installed. It has an auto opener but it was locked & we didn't have a key to pen it. I first asked for charges. They said $55 for the service call, nothing about applying that to the total charges if they did the work like most businesses would offer. He said they couldn't tell me the cost until they looked at the work. He comes within 30 mins. He looked at the garage door to understand what needed to be done. He charges me $166 to open the door as he said the lock was really old & he had to drill it. He does & he opens the door. He said $100 more for a new lock. I said okay. The problem is that I feel I was charged twice. If I only wanted a new lock, would I have only be charged $100? Instead I was Charged for taking out the old lock & another charge for putting in a new lock! Seems like an overcharge to me! Not exactly an honest thing to do - in my opinion! Can't say I would use them again. The tag on this was + 7/17/19 Steven, the owner reached out to me after my post so we could resolve my dissatisfaction of the charge. He explained to me his company's charge structure, which I wasn't clear about when the work was done. Steven graciously offered me a discount & his desire to have all his customers happy with the service his company provides. I appreciate that effort! Thanks Steven for reaching out & caring. read more

24-7 Security & Locksmith was unbelievably helpful to me when I moved and needed to have a new deadbolt installed. I'm writing this because tbh when I was looking up companies to call I was bracing myself to be ready for the stereotypes of locksmiths. Thankfully, I found them! Steven went above and beyond to set me up with the best lock to address my security concerns - taking plenty of time to go over pricing and lock options available. They also came through for me with lockout I had - fairly priced and super fast! I could not be happier with their services and would not hesitate to refer them to anyone! read more

You know that moment when you're about to go out for drinks with one of your besties - that bestie who is the only one you trust to have an extra key to your apartment - and just before the Lyft driver arrives that bestie borrows your key because he left something in your apt. And then that bestie returns to tell you (with an anxious look) that he left your keys in the apartment. No problem because he has an extra key, right? Except he left that extra key in the apartment too. And then it suddenly hits you: I am locked out of my apartment. A comedy of errors maybe, but 24-7 came to the rescue. We called and Chris (? I have already forgotten his name) showed up in about 20 minutes - this after coming across the bridge from Alameda - and probably opened my door in less time. He was super nice, let me pay by Venmo and was on his way. Hopefully I won't get locked out again, especially since my bestie's key is attached to something bigger than his pants pocket now, but if I do I know who to call. And oh, we did wait until post cocktails to call 24-7 because being locked out of an apartment is no excuse to skip cocktails after a long day. read more

Our door malfunctioned and my wife and I were locked out early on a Saturday morning. Steven showed up within 15 minutes and had us in the house shortly after (after confirming our IDs that showed it was our house). He then followed up and replaced the lock and now the door works better than when it was new. read more

Yesterday after work i decided to come home early And was tired My car key battery was dead and i was about to change sometimes this week So i came home park my car but i left my key inside the cup holder and i realize it after i close the door I am like f..k and did know what to do i didn't have a spare key So i end up calling this guy and they show up in 25-30 min from all the way down from san francisco and opened my car door Thanks guys for your service I definitely will call Hope not gonna happen again but if I know where to call read more

Especially after reading the reviews, I had really wanted to like this locksmith service; I even bought the $20 for $35 Yelp voucher. My experience with 24-7 Security & Locksmith turned an inconvenience into a prolonged nightmare. Among other egregious offenses, Vai took no fewer than 3.5 hours to break not only the lower lock but also the in-door locking mechanism of my apartment. Sure, he had to break the lock to get in, but he said he could replace it. Then he spent three more hours trying to replace the lock, only to blame the locking mechanism of the door, which he himself had damaged. Along the way, when I asked him how much longer longer it would take (I had evening plans), he said every time, "10 more minutes." Since I had first asked him this an hour into the 3.5-hour ordeal, you can imagine how many times he set wildly inaccurate expectations--a real stickler for over-promising and under-delivering, I guess. Meanwhile, he left a pile of paint, metal specks paint and screws on my couch, across my floor and in the hallway carpet outside. Imagine trying to find every dark-colored screw that had rolled into the corners of your floor or into your dark blue couch in the hopes of avoiding tetanus. After three hours of trying to replace the lock, Vai finally gave up. He gave a veritable soliloquy on how he had never encountered a lock this difficult, how hard he had tried, how much time he had invested, how I should be thankful he didn't charge by the hour and how benevolent he was to not charge me extra for the second duplicate key. He went into detail about how our interaction merited a five-star review on Yelp, which would bring him new business. Never mind that, in addition to those gross violations above, he had parked illegally outside my apartment and had me sit outside by the driveway in the chilly evening air for a half hour to make sure his car didn't get towed. Never mind that he misplaced items left and right and spent upwards of 15 minutes each time looking for them--such that I went scavenging along with him in trashcans and the like to find his missing tool. Need I say, also, that when I first called 24-7 in the first place, I ended up receiving calls from two separate locksmiths affiliated with this company (Vai and some guy named either "Ben" or "Sven")--asking to meet me up at separate times? This was ostensibly not Vai's doing, but the professionalism and competence of the receptionist certainly left much to be desired. In the end, Vai charged me $300+, and when I presented my voucher, he kept trying to suggest that I save it for the next time I worked with this service. (At this point, I was like, "No way in hell am I calling you guys again.") He took pictures of the locking mechanism that he had broken. He promised that he would look for the locking mechanism and give me a call the following Tuesday or Wednesday with an update and, hopefully, a time to meet so he could replace the mechanism. Which, of course, would cost extra. The cherry on top? It is now Sunday--four+ days after he said he would call. I have not heard from him. What a stand-up guy. read more

Worst locksmith ever. Save your money and use another company. Signs that should have been red flags: 1) Via works out of a trunk of his hatch back and a utility bag. 2) Used large pliers to remove old lock cylinder and used again to install new lock cylinder. 3) Quoted prices on parts without even having them on hand. Here's my experience - I called this company last Wednesday because I was having issues with a front entrance. They seemed to have good reviews and Steve set up the appointment fairly quickly for that day. I showed up for the appointment on time and was waiting for the locksmith. To my surprise, this guy Via shows up in a hatch back car 5 minutes late. Giving him the benefit of the doubt, I tell him that the latch isn't locking and needs to be fixed. His solution is to have key cylinder replaced. $250 dollars later ($175 for the lock cylinder), he says it's fixed and his work is guaranteed for a year. 3 days later (Saturday), I go by the property to test the lock because a tenant complained that it's not locking. I call Via up and tell him that the lock isn't working. His response is that he can't go that day, but will go Monday morning at 9am to spend more time on the lock. He also says that he will give me wholesale pricing on any parts that may need to get replaced for my troubles. Come Monday morning... He doesn't show up until 5pm. This was me even texting him throughout the day of where he's at. After he spends 30 minutes or so on it, his solution is to remove the face plate. Really? Another 2 days later, I get another call from a tenant that the front door isn't locking. I text Via to inform him of the issue and he responses that the next step would be to replace the lock assembly. He quotes me $200 for labor, $175 for parts and another $50 for a service fee = $425. I ask him why it's $200 for labor and he says it's a 3-4 hour job plus he's giving me the lock assembly for 50% off. He says he normally charges $175 an hour for labor. I said I'm no locksmith, but how does it that 3-4 hours to replace a lock assembly. He responded that he has to remove the lock assembly then drive to his warehouse to match the part and then come back to install it! WTH?! By this point, I try reaching out to his business partner, Steve. I tell him everything I wrote above and he says that he'll get to the bottom of it the next day and that he would personally come out to repair the lock if he needed. So the next morning, I text Steve for an update... He responds that he's going to a doctors appointment but will be free after 6pm. I wait til a little after 6pm and I hear nothing... I text him again for an update and he responses that he's in traffic from Palo Alto. 8pm comes around... nothing. I text him if he's coming out to repair the lock. Steve responses, no. So why was I waiting around all day for him? A few minutes later, I get a call from Via asking me why I'm asking Steve about his jobs. Via says that his quote of $425 is lowest he could do it for, but I could try to find another locksmith at that price or better... So I did. I called another locksmith the very next day. The new company send a locksmith, which was driving a van with all the parts and tools needed to repair the lock. While the new locksmith was removing the lock cylinder that Via installed, it was discovered that Via crossed stripped the threads when he used the large pliers to install the cylinder. As a result, it had to be replaced again! Not once did this new locksmith use a hammer or pliers to repair the lock. 40 minutes later and a bill for $200 ($70 lock assembly, $30 for a new lock cylinder and $100 for labor). For less than half the cost and a fraction of the time, job completed. Happy customer. Thank god I called another company. Never again would I use or recommend 24-7 Security & Locksmith. These two people are the most dishonest & unprofessional people I've ever worked with as a property manager. Save your money and go elsewhere! read more

Got locked out yesterday night around 8pm from my apartment called 24-7 Security and the guy on the other line (forgot his name) took down some info then said they will take care of my problem in no time. So usually i thought ok im gonna have to wait like an hour or more, but then i hung up and 1 min or later the tech calls me and says give him 30min i was like wow ok but still thinking 1 hr wait. I waited like 20min maybe not even and the tech called said he was outside man was i happy i had arm full of laundry i was about to do before i got locked out and the laundry place was closing soon. The tech came his name was Chris if i remember right dude was cool as hell and pro as hell he went to work on my door and the thing he said to me when he was trying to get into my door was "Im gonna try my best to get the door open without drilling and messing anything up so you dont lose your security deposit" THATS what i call customer service right there haha. Took him like 10min or so maybe not even i got in paid and we talked a bit and it was done. 24-7 S & L SF is top notch 5 starts 2 thumbs up great guys on both ends!! read more

I recently acquired a new company and needed to update my building security. Within the first 15 seconds of my initial call, I knew I found the right company. After setting an appointment (due to my schedule... they were available to come out immediately), Johnathan was able to change all of the locks, rekey them for convenience and quote me on an amazing access control system we plan to install next quarter (which beat any other price we had been quoted). Accepting multiple forms of payment was also a key for this small business owner! I will definitely be keeping Johnathan and this company on speed dial. read more

Locked out of apartment at 1am on a Sunday night after a camping trip. These guys came within 20 minutes which was super legit. Had no trouble opening the lock and was professional during the entire process / transaction. Thank you!! read more