The price is higher than other shops for same repair and same OEM parts with warranty. They charge…read more$30 for just checking because I refused their repair that is $60 more than other shops. They should have called me hours ago to tell me the phone repair will be $196 more than what we agreed at his store/home office, but they waited until late night. I felt what they wanted was to make he situation that I had to have it fix there tonight. Now I have to wait another day to take my phone to ubreakifix. ***Before taking your phone to this place, please make sure they give you the best price. You can't refused the service after your phone is given to them without paying anything to get your phone back.***

I was hopeful that this would be a good solution for getting the sound on my iPhone 6 fixed. When…read moreI brought in my phone, he told me that he shouldn't have any trouble fixing it and took a deposit. Later, he called back and said that he was not able to fix it after all. I picked up my phone and he did not return the deposit. (I believe I lost about $30, just for letting him unsuccessfully try fixing it.) I then went to the Apple Store and they were able to fix it for about $5 more than iSmartDoctor was charging. Also, the Apple Store assured me that if they were not able to fix it, I would not have to pay anything. I have learned my lesson. From now on, I will just go to the Apple Store in the first place. ---------- I wasn't questioning if I signed something saying the deposit was non-refundable. However, I was simply pointing out that is not true at the Apple Store. Also, they were able to fix it there.

We had to go to the Apple Store they had a line waiting for assistance. I don't like malls... and…read morethe Apple Store was great... just busy !

I had my cellphone screen replaced June 2024. The owner was very pleasant and helpful. AJ made…read moresure I was pleased with the results before I left his shop. The price was less than three other places that I called for a price check. I would definitely recommend Mobile Matrix. JLiv

Honest and was able to fix my phone within a day. What more can you ask for? Will definitely be…read moreback for my next repair.

I took my iPhone in to have the screen repaired. Mike was very knowledgeable, kind and honest when…read moreit came to the repairs my phone needed. He took the time to explain the process and even gave me some pointers and advice on how to keep my phone running smoothly longer. The cost to repair was very affordable too. I will definitely be going back to have my other devices repaired!

I had a few of my old office computers and a laptop I needed reset so I can have for personal use…read more Everyone was very nice. I thought the price was fair, and they were done a few days earlier than what they estimated. A great experience for me!

Replaced my Vita Screen, updated my firmware (which I explicitly told them NOT to do) couldn't save…read moremy ps4. C est la vie

Great customer service, my phone was fixed sooner than anticipated. I'll be back, hopefully not too…read moresoon.

I wish I could give this horrendous place a zero stars because one star is way too generous. I took…read moremy iPhone 17 Pro to get the screen replaced first red flag was but he couldn't tell me how much the price was until he already worked on the phone . But anyways, I decided to stay and give it a try after he was done replacing the screen. He had told me he has two different type of strains one is cheap and other is premium or whatever. I was down to spend extra money to get the premium, but he said he didn't have it in stock and will take him an hour. Anyone that has a busy schedule and that just needs their phone replaced would have done what I did and just take the cheaper one so I could go get my kids and do what I need to. After three days of having it the screen was already coming off so I decided to call and told him what was going on and immediately got blamed for dropping it or breaking it and couldn't even get a chance to talk because the owner is so rude. After trying to explain over the phone, what was going on with my phone and him being extremely rude and saying that he doesn't do any warranties or anything like that for the phone. And I tried to explain that the phone is not broken and that it just needs to be installed correctly. Then the owner decided to get extremely butt hurt because I criticize this work for being half done and then he got extremely rude anyways flashback to going to the store to get it replaced because I don't have another hundred dollars to pay just because someone doesn't know how to put a replacement phone. I go there and I still get blamed for doing something that I didn't do and owner is very upset that I criticized his half done work after further examination he said that the reason it was coming off is because he didn't install the glue right, even though he admitted to not having a clue right bro, still wants to be mad that I said that his work is half done so after being in his shop, literally screaming at each other because he has no manners and doesn't want to let anyone talk replace it and when I inspect the phone, a lot of glue residue and just a crappy job. After my horrible experience, I got offered a free screen protector, but didn't want him to install because I don't know if he's capable of doing something so hard I would stay away from this shop pelenty phone repaid that will treat you right and do a great job not half done

i believe this location is closed but the screen fell off multiple times after this. just get it…read moreproperly repaired.

I bought my phone at the Scottsdale location at bell and 56 street. I know they use to have a…read morecouple other locations; i just don't know where they are at. I was going to buy another phone from them before summer showed up. These guys were great to me. I bought 2 phones from them. They worked very well wanted to buy another phone from them that has a bit bigger screen, i just don't know where they went to.

I walked in and was helped instantly. Very nice and fixed my phone within 20 minutes. Definitely…read morerecommend this place to anyone needing a phone fix and quick.

Do not waster your time and money on this place if you want your ps5 fixed. If I couldn't give zero…read morestars I would. Place is terrible and the guy name Francisco wants to do everything himself so he can get his compensation must be broke. I came to get my PS5 fixed said it take 24hrs and he'd call I waited days and no call I'm thinking atp they keeping my shi. When I did call after 24hrs said he's need 24hrs or more so go in person and tell him is it ready after 24 hrs and says he needs 24hrs like wtf okay come back again after I(me myself) called him and said is it ready his dumbass gon say yes it ready for pick up I get there and it's not even fixed dude had my shi for multiple days and couldn't fix it bud you could've fucking told me and I could've went my way. Don't water your time and money on this place if you want your ps5 fixed this. I get my shi back and it's more dirtier than what I gave to him like wtf fat ass no good waste of a dad. Take your daughter home not to work goofy that's why she cut her self and she needed you but you chose a customer over your own bleeding daughter filth of man

Mike is Amazing! He displayed professionalism and compassion helping me locate and purchase the…read morehard-to-find tablet accessory today. I percent recommend The Fix located inside Walmart-Glendale. Thank you, Mike. ~JC