Each time I try and add a 3rd line to my program I go through a series of deceptive salespeople who…read moreover promise and under deliver. Telling me the line is $10 then sending me a bill for $40 monthly. Just be competent and honest please.

Hate this T-Mobile down bad. I live around the corner so I've been here a few times and there's…read morealways the same stank face girl working every time. One time I added a line and she failed to mention the phone was actually around $900-$1000 and made it sound like I was walking out the door with a really good price for the phone. Turns out when I tried to cancel the line I had to finish paying the remaining balance which I didn't know was an $800 phone. She never mentioned that to me and when I called to explain the situation to T-Mobile, they told me that she had been let go, but I came in today and she was there working again with the same stank face and attitude. I hope she reads this too. For the love of god and your time please pick a better location to go to

Kai took great care of myself and my daughter. These guys were amazing. Took care of us in 20…read moreminutes. Replacing a screen on a brand new iPhone Come check these guys out they're amazing. Thank you.

DO NOT GO HERE ! I went here to get my phone fixed and they…read moredid not fix it properly . they replaced it with a faulty screen. it had lines all over it . I asked if they could fix my phone, trying to work with them and see if they could redeem themselves for the poor service and I was told I needed to pay again for them to fix the mistake they made. which is completely absurd considering they didn't do the right job in the first place. I then asked for a refund which was refused so I had to put in a dispute. THEY WILL NOT PROPERLY FIX YOUR PHONE AND THEY WILL STILL KEEP YOUR MONEY . PLEASE GO ELSEWHERE. This place is a sham.

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

Copied from my google review:…read more I brought an iPhone 14 in here for repair for my boss a few weeks ago. The screen was completely shattered and we wanted a new screen. $375 later for an 'apple certified' screen that isn't actually apple certified, the phone just reboot itself every 5-10 minutes. I brought it in again and they redid the screen and said there was nothing wrong with that they did and everything was fine it had to have been a different issue. I took it to a different repair shop, and that repair shop just called me after having the phone for a week. This repair shop lost one of the sensors when putting the phone back together. Instead of letting me know and fixing it, they told me multiple times it was fine. I have a very strong feeling they scammed me. Edit in response to the owners reply: I asked the other repair shop if it was likely to have happened when the screen broke /just to give your company the benefit of the doubt/ and their repair man said it was highly unlikely and the only way he has ever seen that piece completely missing (not just broken) was via improper replacement. He followed up by saying it was either thrown away carelessly upon removal or torn and your repair man thought it was okay to return the phone without it. He also let me know you did not add new waterproof adhesive and just used what was left on the phone to stick the screen on. Not only that, but over 10 screws were ALSO missing from the inside of the phone. Every single step of this repair was met with carelessness and an inability to do ones job properly. Just responding to a google review is not enough. I do not want a discount off of any future services as I will absolutely never trust you or your company with a thousand dollar device ever again. Call the number left on the voicemail to remedy the situation, don't extend a discount that will absolutely never be used. You can do a partial refund of the exorbitant amount I paid to get back a paperweight.

Brought my iPad in to get the screen replaced. Charged me $120 to replace and when I got it back it…read morewith the replacement screen, it was all scratched up not even a new screen for $120. Ok whatever at least the screen works now. 2 days later I'm watching on the iPad not even touching it and the screen goes all wacky just like the first time. I brought it back in because I was still in the 15 day warranty window they've provided after replacement. I take it in and the owner tells me "I can fix it for $80"....but wait it's only been 2 days since replacement so it should be covered by warranty. "No that's only if the screen works but the buttons don't" wait what the screen is still messed up without any fault of my own doing. " I can replace the screen again for $80" hell no I am not getting robbed of my money twice! Might as well have bought a whole new iPad by this point, waste of time and money. Do not go here for any screen repairs, my situation didn't get better, it got worse. ZERO STARS.

worse customer service when it comes to Verizon Business. They have outsourced everything and no…read moreone can help . Very frustrating. Won't advise you to go with Verizon Business.

I am extremely frustrated with Verizon Internet. Their customer service is absolutely terrible. The…read morestore employees refuse to help you unless you are opening a brand-new account, which is ridiculous. If you already have service, you're forced to call customer support and sit on hold for over 30 minutes -- sometimes longer -- just to get any kind of assistance. To make matters worse, the internet service itself is unreliable. The connection constantly goes in and out, making it impossible to depend on. Between the awful customer service and the unstable internet, Verizon has been nothing but a headache. I would not recommend this service to anyone who needs reliable internet or expects basic customer support.

I came in to see what options I had available to me for a phone upgrade and I was very impressed by…read morethe service I received. Hamilton helped me switch over from Sprint to T-Mobile, trade in my phone and walk out the door with a brand new iPhone 12. The process was not easy (due to circumstances that were out of T-mobiles control) yet Hamilton remained positive, friendly and helpful the entire time. It would have been easy for him to ask me to come back another day or to send me for help elsewhere, but he took the time (even over an hour after this shift was supposed to be over) to make sure I left happy with my new purchase. Thank you for providing excellent customer service!

This store is a joke. I was "given" free trackers for buying phones. They did not turn out to be…read morefree. I called customer service who explained all to me. They aren't expensive but that's not the point. So customer service told me I had to return in store. So I went back to the store to return them. I felt attitude immediately off the rep that approached us. She asks why I'm returning and I started to say they arenr free and she speaks over me to say they are. I then told her I don't want them and didn't ask for them and she said I'd have to come back when the person who sold them to me was there. Then couldn't tell me when she would be. Total joke. I'm seriously contemplatng cancelling all 4 phones and going back to Verizon. I went to Tmobile because they used to have great customer service. That's not the case anymore I guess....at least not at this store.