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    Phone Doctor

    Phone Doctor

    2.3
    (9 reviews)

    Fixed my cracked screen that wouldn't turn on. Was fast and at a good price. Took them 25 minutes…read moreto complete. Would recommend.

    1 Star -- If I could give zero, I would…read more I went through a two-week nightmare and five separate trips to Phone Doctor 59 after purchasing an iPhone 14 Plus for $450 cash on Nov 11. The phone started restarting the very next day, and things only got worse from there. Trip 1 - Purchase (Nov 11) Bought the phone. It began restarting on its own the next day. Called and messaged staff. Trip 2 - Drop-Off Attempt & Intimidation (Nov 18) When I returned to report the issue in person, the manager wasn't there, and staff refused to look at the phone. When I asked where I could leave a review, a women staff member told me that if I left a bad review, the manager wouldn't help me. Completely unprofessional and intimidating. Trip 3 - Actual Drop-Off (Nov 19) Finally dropped off the phone after more messaging. Trip 4 - Still Not Fixed (Nov 20) Staff claimed there was "moisture in the charging port." I picked it up, and the phone restarted again that same night. I messaged and asked for a refund. Trip 5 - Forced Exchange + $50 Upcharge (Nov 21) I came back requesting a refund. Instead, the manager took the phone, handed me a scratched, beat-up red iPhone 14 Plus, and walked away. Staff informed me I would not be getting a refund. I told staff I didn't want the color and that the IPhone appeared to have damage to it. The only other option was an iPhone 15 for an extra $50, which I ended up paying because I didn't want a damaged phone I didn't choose. No apology. No accountability. No professionalism. I spent over $40 each trip, FIVE trips, and even more money because of their faulty device. This business lacks honesty, customer service, and basic respect. I strongly recommend avoiding Phone Doctor 59. 1/10 -- would not recommend.

    Pc & Cell Fix - mobilephonerepair - Updated June 2026

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