lots of tools and equipment for the house and garden and everything tbh and they have good pies and…read moresnacks

Beware of the store Manager here is why ! I visited…read moreMerritt's Ace Hardware on Hacienda Blvd with my e-bike because there is no secure bicycle parking outside. Before bringing it in, I asked the cashier if it was okay since I was only going to be inside for a few minutes to purchase a few items. The cashier said it was fine. A few minutes later, the store manager, who I believe is named Evan, came through the store yelling, "Whose e-bike is that?" in front of other customers. Instead of speaking to me professionally, she immediately became confrontational. I calmly explained that I only needed a few minutes to finish my purchase, but she responded by insulting me and using profanity. I'm an adult, a paying customer, and a regular shopper at this location. There was no reason for the situation to be handled with shouting and disrespect. If there was a store policy, it could have been explained politely instead of creating a scene. I reported the incident to corporate, but because this location is independently franchised, they were unable to resolve the issue. Based on my experience, I cannot recommend this store while this manager is in charge. Customers deserve professionalism and respect, not public embarrassment over a situation that could have been handled with a simple conversation. Ty

I don't do reviews but I feel as though this review is well deserved. The service from the manager…read moreRichard was above and beyond very helpful to say the very least. The store is impeccable with a very large variety. I also witnessed Richard while eating lunch outside, he took his time and walked outside to help elderly people with heavy items. Very good customer service.

What happened to the store? Walked in, selected a few items. Prices reflect the price of diesel,…read moreplus another healthy markup. Are Monrovia/Duarte rents that high now? Two registers open, one with some perpetual return, no acknowledgment from the staff as two people tried to navigate the register. Unsure what queue to stand in, ended up doing the courteous thing and waiting behind someone else... Only to have other customers just walk up to the other registers, and despite the cashier making eye contact with me, gave me the virtual, screw you by ignoring me and waiting on other people who clearly cut me off in line. It's too bad, the store is really convenient to me, and I came here for lots of stuff. Corporate doesn't give a sh*t, because they seem to understand I'll just go to the Pasadena or the Covina stores ... funny thing about that? The staff at each of those stores is A+. But this place is off the rotation. In the world where nobody seems to want to work anymore, and customer service is dead, it wouldn't cost management too much time or resources to train your front end people on how to close the deal. Keep it up, and Vallarta supermarket that's going in as an anchor tenant will end up with a new neighbor across the parking lot.

Came in here a couple days ago to find a 29/34 drillbit had went to three other hardware stores…read morecannot find it came here, and the guy literally found it within seconds Peter was absolutely the best. He was very understanding of the situation. Me and my dad were in and he had completely made our experience from stressful to relief. Definitely come here if you're needing of anything tool accessory wise he is super helpful. All the employees are actually knowledgeable than what they are selling and what they have in the store.

Excellent selection and knowledgeable staff. The second-largest selection of Knipex tools I have…read moreever seen, and I appreciate how they have many Made in USA tools and accessories, as well. Reasonable prices and a great value on everything. I've been here a couple of times and found great things that I really needed.

Looking to buy plywood for home improvement projects and they have cheaper and better quality…read morematerials than the big box stores. Friendly service and quick delivery.

I found this place a couple of years ago, and I love the selection of large lumber that they have…read more Any woodworker will tell you "buy the largest size you can and size it to your needs", and that's exactly what I do. The prices per board foot lumber here are really reasonable, and the selection is good as well. And if you want real Baltic Birch plywood, moldings, router bits and more, they have it. I highly recommend going to House of Lumber and checking out their inventory. And the folks there have always been really nice whenever I go there.

Established in 1954, Huntington Hardware in Pomona, California are experts at servicing vintage…read morehardware. They also do custom work, & they carry more than 50,000 SKUs in stock from a variety of brands including high end architectural door hardware. After contacting the manufacturer for a rare entry door handle-set I'd been searching for, they referred me to Huntington Hardware as a last ditch effort. To my surprise, not only was Huntington Hardware the only place that had this unique piece in stock, but they informed me that it was the very last new/unopened unit available in the U.S.! Purchasing over the telephone was easy & seamless, & the item was shipped to me in a reasonable time-frame. If you're seeking a rare, high end, or custom piece of door hardware, or if you need to keep a historic vintage lock beautiful & in good working condition, give Huntington Hardware a call. They just may have the perfect solution for that extra special touch to your entry!

Best customer service I've ever experienced! We came to purchase some door handle hardware, as they…read moreare Emtek vendors. They have such great quality items, but it was the customer service that sold us and we will be lifelong customers. Turn around time for items was quick. Thank you for making our home renovation shopping less stressful!

These guys are wonderful at fixing problems with Lawn Equipment. Customer Service is always helpful…read moreand nice. We appreciate all the help. They have a store inside that sells everything you need for lawn mowers and people who own their own gardeners service will love this place! Highly recommend

Awesome spot for your needs. Repairs and products all major brands and quality performanceread more

Wow, what an amazing boutique! We are obsessed! Within a minute of walking in, we were greeted by a…read morefriendly sales associate who welcomed us. The shop is set up so nicely. They have an eclectic collection of gift, Home and garden. The owner was on site and she was absolutely delightful. She made conversation with us and made us feel so welcome and they also answered all of our questions. The product is top-tier. They do have a sales section that's 70% off now so we grabbed a bunch of stuff. This is definitely the one stop shop if you want to do some Christmas shopping. Right now they have their Halloween set up, which is actually really cute. Anything from little tiny ornaments gifts for children to adults. We're definitely going back as we have our eye on a few really great things that honestly you really can't find anywhere else but here. Check out Larisa's Gardens at 140 N. Glendora Ave.. Larisa's Gardens get our five star Yelp review and our personal recommendation!

This is such a fun and inviting store. They're always getting new merchandise. It's a place you…read morewanna check out frequently. They're about two months before the season so if you want Halloween or Christmas, you'll want to go early. They have merchandise for all occasions.

They have hand tools. Pricing is very reasonable. Support your local businesses…read more If you're looking for a shoe shine and a greeter go to HD, moving on. Thai woman owned, she's always there. I like it.

I've been coming to San Gabriel Tools on and off since 1998, usually only once or twice every…read moreseveral years when I need a specialty tool. Unfortunately, one thing has never changed: the customer service. Whether the employees were younger years ago or are older now, the attitude has remained the same--rude, impatient, and they often make you feel like they assume you're there to steal. Instead of treating customers with respect, they make shopping feel uncomfortable. The only reason I still stop by is because they carry a few specialty tools that Home Depot doesn't. Unfortunately, those tools are usually overpriced, so it's hard to justify putting up with the poor treatment. After nearly three decades of occasional visits, it's disappointing to say that nothing has improved. At this point, I honestly doubt it ever will.