What a scam!!! I went in to get an electric chainsaw price in big bold print was 38 dollars so I went to pay they charged 74 Dollars so I asked the cashier why She said there are 2 prices one for members and regular prices which is in very small print so a couple of questions why post 2 prices instead of just giving a discount card to make It more clear its clear now it's a bait and switch what a scam also the cashier was extremely rude trying to point out my mistake for not observing there small deceptive practices so it's time to take legal action in the form of a class action lawsuit not for money but to take a stand against false and misleading marketing and pricing and hopefully they will train employees of the company to be better at dealing with customers rather than being so combative so stay away from harbor freight or join the action read more

the manager Liz is really unprofessional the store and products are great but the customer service is horrendous harbor freight do better. read more

It definitely is a smaller location than the one in La Puente, but no real issues from me here. I generally don't go to Harbor Freight to get tools for use outside of what they'd be needed for for cosplay making purposes, so what I did see here was in stock for what I would deem useful for myself. The cashier was helpful and friendly and let us know that with our membership and purchase we could get a tape measure that was 4x the price of the tape measure we bought. Harbor Freight is insane guys, but I digress. Decent location. read more

Charged me a $30 fee to return a dangerous saw. Restocking fee no one told me about. Manager was super rude

First time visitor. Smaller but very clean and well organized store. Prices are very affordable for just about every single Orr-brand item. Employees were very helpful, friendly and knowledgeable. read more

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I had concerns with a purchase I had previously made and Dany was able to assist me and provide me with suggestions for my project. I was very happy with the service I received from her. The store was clean and customer service was top notch! read more

Well walked in to get some air nozzle fittings and went to get in line. I seen a cashier open so I went that cashier a black lady and says there is a single line to all cashiers I didn't see a sign so I told the lady I was behind that one guy. So she calls him from a different line to get in front me since I thought I was next being a second cashier had opened. So I finally payed and as I was getting my change and receipt handed to me to leave. The lady says, Now you know there's only one line sarcastically and made me tell her next time put a sign for that reason instead of being rude. She might be manager with attitude read more

Service excellent, great selection and wonderful value! Recommended it to my family and friends. Will definitely go back when I need to purchase another item. read more

Carlos was extremely unprofessional today. I came in for the shrink wrap which was on sale. I asked if the $10 was deducted from my total. He looked at the screen, which I could not see. Ignored my question and continued scanning. I asked again about the price and with an attitude yea forcefully said, yeah. Idk who hurt you Carlos. I hope you have the day you deserve. read more

Harbor Freight Tools - Hardware Stores Near Me - Covina, California

My brother shops here and in the Havasu, Az store all the time. The first time I went with him I got hooked. I've always considered this store to be a man's store...was I wrong! So many items to choose from and the prices are very competitive. I believe their tool warranty is comparable or better (in many cases) than the other large tool stores. I even received a Christmas gift purchased from this store! I highly recommend. Merry Christmas to all! read more

I went into the Covina store on arrow highway on Friday. As I approached the cashier to pay for some tools, the cashier (overweight woman) told me I needed to wear a mask in the store. I advised her that LA County has lifted the indoor mask mandate for the county. She told me, she's aware but it is still required at this store. I left my merchandise on the counter and walked out. I drove over to the harbor freight down the road in San dimas. Half the employees weren't wearing masks and they didn't mandate that the customers wear them. Is management aware of this, is this something the employees enforce on their own? I hope management is aware now. read more

I've been to this Harbor Freight location on several occasions. The service is usually "okay", prices are good and the store is mostly clean, but it's not located in a great area...the parking lot has a lot of people hanging out that you'd rather not want to run into. Overall, if you need a decent tool for a job and price is more important than best quality, then Harbor Freight is the place to go. read more

I bought a nail gun for the roof at my house. The nail gun did not work and the nails were wrong. I took the gun back to the store, they said I had to a pay restock if I didn't trade for another. This gun was not working. I went to the other store and they said they would give me back my money if they're a gun doesn't work well it worked. Home Depot to the rescue read more

I have been shopping HFT in general since the early 00's. This location is my closest one. They used to be real spread out so having a couple close by is pretty cool. The service at this location can be hit or miss. It seems they promote a service friendly environment but at the end of the day we are all humans. I've typically have been able to get what I need and get out pretty quick every time I go here. The wait is never too bad. The most frustrating part, that is likely CV19 impacted, is that costs have sky rocketed. I buy gloves and tarps here throughout the year. Not only has supply been off and on but the costs are astronomical. They typically put up signs noting that their costs have gone up and hence consumer costs. Doesn't mean it doesn't sting a lil but at least they care to say hey we know sorry bout it. read more

They have some great stuff at a good value. Items may not be top of the line but they get the job done when not wanting to spend alot of money. They do have some hidden gems. read more

This is a great place to come if you need inexpensive tools and electronic gadgets. They're known for their good deals, with coupons, and also for their somewhat lower quality items. You'll definitely be returning some items because they'll cease working. But sometimes you just need an inexpensive tool and don't want spending two or three times more. Tip: use coupons for great free items (with purchase) like batteries and flashlights. read more

Harbor Freight Tools - Front - Hardware Stores Near Me - Covina, California

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Stay away from their 750 Amp battery jumper! Lasted just outside the 90 day warranty of course. Now completely dead!! Funny how that works! https://www.harborfreight.com/750a-peak-amp-portable-jump-starter-and-power-pack-57209.html read more

Pretty basic experience. Not bad. It's simple, you pull up, get what you need and leave. Most complaints are because of the quality of tools and equipment they offer. In my opinion, if you're going to use it often, spend more , get better. Regular guy like me that just a fix stuff around my house and car, it's good enough. Thanks guys. Keep it up. read more

I don't shop at hardware stores much. Most of the time it's my husband who does, but on occasion I like to accompany him just to spend some time together. When he says he's going to Harbor Freight I always pounce on the opportunity. I love coming in and just browsing at all the interesting finds. Recently I got some pepper spray to carry around in my purse and a nice EZ up canopy for a really good price. They have great prices and I enjoy browsing through their sales catalog. The staff is really friendly too. read more

This harbor freight have the worse customer service of all. Only reason i come to this one, is because its the closest one to me. Went in for some items and tried using a coupon, but was told i cant use it. Faith, the cashier, didnt let me use it. Why would a company offer a coupon, when the cashier wont allow it?? read more

Customer service: Not that great Products: Average Prices: Vary upon USA products vs Made in a foreign country Store selection: Some good junk and just some junk On line selection: Read the fine print. You could be taken on this. I purchased a tool box. Not just an average tool box...but a large one over $500. On line they offer a 20% percent discount. Sounded good until you go to check out. They they charged a $90. shipping fee. So I find the same item in the store and tell them about the 20% percent discount on line. They tell me I gotta purchase it on line. Bottom line...after a lengthy debate (borderline argument), I had to go back home and download my 20% coupon. (It takes foreverrrrr to get a manager out of that little booth they hide in by the registers to talk to you) They eventually took the coupon and I pulled around the back of this building to load up. First tool box they brought me was the wrong one. I could hear them saying give him this one. Then they have you sign papers saying no return policy because we transported it. When I got home, we unloaded it and (well whatdaya know),,,it teeter tottered all over the place. One side was a good 1/4 inch shorter then the other side. So I'm not a quitter. We went to King Bolt in Covina and bought a buncha washers and took the wheels off and kept adding washers until it balanced out. It cost about $3.30 for the washers. NOTE: 1- Stand your ground when you see the same item in the store as in their on-line selection and watch out for the hidden shipping fees. Why should you have to pay an huge shipping fee if the item is in their store? 2- Open your product and check it out before you load it into your vehicle. 3- Keep complaining and making a fuss until you get it your way. read more

Harbor Freight Tools is to the tool industry what fast food joints are to the restaurant industry: you're going to get something decent at a good price, but you may feel a little indigestion if your expectations are set too high on the entry. ... Not that there's anything wrong with that. In fact, I sort of see this business like my own personal toy store. Like many to visit here, I picked up a copy of their ad when I walked in, to see what specials they have in store. 45% off a lithium grease gun? Sold! A five pack of abrasive discs, and two dollar tiedown straps for my truck? It's a fairytale! Since my kids really like to get into my tools, and use them for all sorts of non-purpose tasks, like digging in the backyard, creating roadblocks on their Thomas the Tank Engine train sets, and performing the occasional minor demolition on patio furniture, I also purchase tools here... But not because they are extremely high-quality, or that I expect them to last for generations, to be passed down to my offspring. Rather, they are priced to be used as a virtual disposable tools. That said, this is a great place to buy things like battery terminal cleaners, Garden tools, and project items like pulleys, magnets, and adhesives. All of these are cheaper than the big box stores, and in most cases, cheaper than Walmart. While I usually frequent the Pasadena store, this location is also well-stocked, and has helpful staff. On this visit, I purchased a power inverter for a steal... and it worked great on my camping trip. I will definitely be back. read more

I went in to the Covina Harbor Freight on 7-28-20 around 1:15pm. I needed a strong magnet so I could take my boys magnet fishing (I'll try anything to keep busy during Covid lockdowns). They had what I needed and a couple more items. Guy at the counter (sorry I forgot to get his name) was helpful and efficient. He even had another customer in line after me ask him for gloves in which he said "yes, I remember you just called so I put a couple boxes aside for you". That is customer service! Keep it up and I hope Harbor Freight treats you well. Thank you. read more

I took time to cool down before I wrote this so that it would not be tainted by my frustration and anger. I was working on a project yesterday and needed some extra tools to complete it. I had planned this project for several weeks and had purchased several items in anticipation of it. I went to the store in San Dimas on Arrow Highway, picked out the items I needed and proceeded to the checkout counter. The person that was ringing up the items was a supervisor, but before he started, I asked if there were any coupons for the items that I was purchasing and without even looking up at me said "NO" and continued to ring me up. I remembered that there was a promotion for a free 5-gallon bucket with a purchase of 24 or 29 dollars after I had already paid for it and I asked him if I could get one of them and he said that he would have to re-ring the items. I picked out a bucket and got back into his line, waited my turn and began the return and check out process, as he completed the process he asked me for a coupon. I informed him that I would have to look it up on my phone since I couldn't find any of the circulars when I walked in (I really wasn't looking for them as I walked in). I was looking on my phone and I could see that he was becoming impatient so I said to forget it and he said something under his breath that I could not hear. I then said to him that fi an item isn't free it shouldn't be advertised as such and his response was "You need a coupon brutha". I asked him is that your response? As I walked away, he kept repeating the mantra "You need a coupon brutha", grabbed a coupon from the stack of coupons under the counter, held it, and shook it at me as I left the store. I lost my composure and said something I regret saying. I have never had this issue at any other Harbor Freight, the people at the counter have always been very helpful when it comes to coupons, even handing me a circular as I checked out. I don't know when this changed but it is a bad option for business. His badge said he was a supervisor, if this is an example of the supervision you have installed for the work force then I can only expect that your work force will follow his example. I have used this store since it opened, and I have made the majority of my tool purchases from it because it is closest to me, but I will not be subjected to the discrimination exhibited by your supervisor again. read more

Ever wonder why most Harbor Freight Tools locations get shitty reviews? I wanna say it's because they hire shitty people. This location is FILLED with cunty bitches and fucking assholes. I ordered a tool box here that wasn't in stock, but the cashier told me they could special order it and would be there in 2 days, so I bought it. On that day, I called to see if it was in stock and the dude who answered the phone immediately gave me attitude and told me my order wouldn't be there until the following week when the truck comes. He didn't even get my name or order number, but insisted it would be in then. I should've canceled right then and there but gave them the benefit of the doubt. I checked back on the new expected date and the person on the phone told me it wouldn't be there til next month. So from 2 days to a whole month later. Fuck that. Could've said that from the beginning. Short story long, I ended up canceling my order in the store. But not before getting attitude by the fat chick in the front. Anyway, go to Home Depot or Lowes if you don't wanna feel disrespected and don't wanna deal with dumb motherfuckers. read more

I've been a HF customer for YEARS and have spent ALOT of money during that time; HOWEVER, they just lost ALL of my future business. I purchased a tile saw last week at the Lakewood Store. After opening it I discovered that it did NOT include a blade, so I placed it all back in the box with the original packing and receipt only to be told at the Covina store that I would be charged a $12 restocking fee for the $60 item because the box had been opened. WTF???? The cashier told me that I would have known that if I would have read the back of my receipt. That won't be necessary since I won't be shopping at Harbor Freight any more. I hope HF enjoys the 20% fee they charged me on a saw which they will just place back on the shelf and sell to someone else. I subsequently went to Lowe's and purchased a higher quality, american made, tile saw, which when you consider included a blade, was less expensive than the Chinese crap that HF peddles. -------- Update: I posted this review on FB and Twitter and this is the response I got from one FB Friend: "You convinced me. Never did like the quality of their stuff anyway. So they now have lost another customer for life!!" I hope that's worth the $12 penalty for returning merchandise. read more

What you pay for is what you get. I come here for tools that will be cheap because I don't use it enough to quantify the investment. Still, store is clean and well lit. read more

Really bad first impression. Went in looking for a specific tool and was recommended I go here by the guy at Lowes. Knew what I needed but still wanted to check out the entire store. Lots of really cool tools and guy gadgets. I couldn't find exactly what I was looking for, a t25 hex security (hole on the middle) bit. After about 15 minutes of looking on my own I went seek out help. NONE to be found. I looked for another 10 minutes and gave up. We ended up at Home Depot around the corner where I actually found help right away and was in and out in under 15 minutes. Harbor freight sorry I will not be back unless you have an insane sale in the 199.00 motorcycle lift, loved that. FYI- The tools seemed to be a step or two below your husky or craftsman quality. read more

Clean and organized displays, maybe because it's fairly new compared to the one I frequent in Pasadena. I prefer the customer service in this location. The cashiers are friendly and takes care of your coupons. Overall, I like shopping in Harbor Freight for great deals! read more

The store manager must assume that he is above customer service to his customers. This manager is rude to senior elders, people of diverse cultures, and regular customers. All I can say is "boycott" .... read more

Terrible customer service!! Chelsea the cashier did our transaction for over an hour and kept making mistakes and giving bad attitudes towards us. She doesn't even know how to ring up a transaction right.. read more

I wish i could give no stars. But it won't let me. I had got a toolbox from the store on arrow hwy in Covina. It was an open box on sale for $150. When I got it to my job and was putting it together I saw that some of the drawers were bent and misaligned. One of them was so bent that when I pulled it out the leftside fell out. I took it and returned it and the manager said I only had 5 days to return it and the fifth day was Christmas. She said that wasn't her problem and maybe I should have returned it sooner. How can I return it when I didn't get it till Christmas. So I told her I wanted a new one and she said I had to wait till the lines were shorter before she could have someone get me another. Finely after waisting 30min of my lunch she brings me another one only to open box and find parts missing. I took that one back and she had me wait again for the lines. This time I opened the boxes in the store and that one was dented. OMG NOW ITS 45min I have been here. So they bring out another one and it was almost perfect just some scratches is all. I told her I was going to write a bad yelp review and a letter to the company and she said "Go ahead they will believe me and not you" so here is my review now I'm going to write the company. read more

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I found out that this place is the cheapest place to buy professional tools. If you get on their mailing list, you receive coupons in the mail for free stuff, and great prices on other things. The only downside is, the younger cashiers are not as courteous as the older cashiers. read more

The managers and employees working here are always courteous and helpful. The tools are about average priced, with some being overpriced considering build quality and configuration. It's tough to reflect these qualities in the star rating, but I would knock off one star because the positives outweigh the negatives overall. read more

Not a bad hard ware store there are some reasonable prices on certain tools. The tie downs and bungees are cheap but last a long time. I like the fact that they said coupons and give free stuff. read more

The map pushed me to a local neighborhood, but when I found the place it is just what we needed

It's cool to see a Harbor Freight Tools store in this area. The area is a little sketchy but I never had a problem finding parking up front by the entrance. Very reasonable prices for the tools and supplies. I wouldn't count on keeping the tools for a lifetime but it will get the job done and more. The place is clean, organized, and cool. read more

I've purchased tools and supplies at HF for the past couple of years. The prices are pretty cheap, however you get what you pay for. The tools they offer are not "top of the line", but if you only need to do some small repairs around your house then you're good to go, but if you are a professional stick to your good quality tools not the ones offered at HF. I purchased an automobile floor jack a few years ago, I had it for about two years (I used it occasionally - repairs on my car things like that), any way two years later the hydraulic pump started to leak fluid. I ended up buying one at Costco and I've had for about 10 years and still going strong. Sorry HF, I might buy certain supplies but not tools. As far as customer service, I've never had a problem with the staff, in fact the staff at the La Puente store were very friendly and helped me when I was looking for something. read more

Every time my husband & I come in to this location ANTHONY has gone out of his way to answer any questions we have. He always reminds us of the free goodies you get with your coupons too :) He has excellent skills in customer service and is a genuinely nice person. Thank you Anthony for all your help! read more

My Husband And I Love This Place We Always Look Forward To There Weekly Good Coupons And Free Items. We always have great customer service. Employees go out of there way to make customers happy. 5 stars service. read more