I had an excellent experience signing up for my storage unit. Jorge at the front desk was honestly one of the friendliest and most helpful people I've ever worked with. He explained the entire process clearly, was very personable, honest, and made everything quick and easy. He handled everything efficiently. Jorge really made the whole experience seamless and stress-free. It was a pleasure working with him, and I truly appreciate the great customer service. read more

Jorge was super helpful and welcoming. The facilities are very clean, and the ability to drive up to the unit is great. Renting a unit was an easy and great experience. read more

These people are very kind Manny & Lisa are the right people to oversee your facility I was instructed with common sense what was allowed and not in the storage container time not to be out by very courteous and professional for the price was well in my budget hope to be here awhile a very simple place no upstairs pull up to storage. good for a person who's broken. Thank you for the nice experience I appreciate you. read more

Good prices! Didn't have a lock so they gave me one customer service was really good as wall , quick and easy

Jorge did an awesome job and is very professional with the whole process of checking in. Made it very hassle free! Highly recommend this facility along with working with Jorge!!! read more

First time coming in looking for a storage unit and Jorge was great! He cleaned up the unit for us before we moved our stuff in. Thank you for going the extra mile for us Jorge! Appreciate the GREAT customer service! We will be recommending Mini U storage and Jorge to our friends. read more

I have to say Jorge was very helpful and professional I think he is an accent to your company I will give a five star rating Out of a 1-10 I would give him a 10 I think they should have more people like him working for your business have a blessed day Sincerely Ma Rainey read more

Jorge help me during his lunch time and he didn't mind . The price is pretty good 49+ 25 the first month and there after is 49 +20.I highly recommended Mini U Storage and speak to Jorge. read more

I really enjoyed dealing with these folks. They were very fair. I rented a small unit thinking that would be enough at a more than fair price and as I filled it up, realized that it would not be large enough. When I spoke to them about getting a larger unit, They recommended several options within their facility. However, the prices of their larger units were not within my budget, so they allowed me to pay for the few days I had been filling the unit, and allowed me to cancel the contract. read more

George was wonderful, so helpful and very kind. Mini u has the best prices and nicest staff! Very lucky to get the sale price.

This is the second time I rent a storage unit here and it's been great. The prices are reasonable and the staff have been really nice and helpful. I prefer outdoor units I can drive up to so this place is perfect. The alleys are big enough to park and have another car pass which is very convenient. read more

Worked out really great storing our truck and tools and parts here, really nice people, place is well kept, no security issues. Highly recommend this facility! read more

I have a storage here. I put a 50 cash deposit as it is required-cash only to use their truck. The front desk older lady and some weird looking half bald guy gave me fake money back and refused to give me the managers info. I left as I am not fighting over 50bucks. This of course happened right after I got the storage. The first month is initially cheaper, but you end up paying just as much as anywhere else I would go somewhere else. The people here are weird and they're using fake money and very rude. read more

Needed it a unit today and Jeff and Jorge helped me to find one and great customer service I really recommend this place!!

Jorge & Jeff AMAZING customer service very friendly and kind.. Need a storage come on out to mini U storage.

Jorge was very nice to me and my family and his service was fast and easy. Thank you Jorge!

I am glad my belongings are at this location. It is close to where I will be moving to. The reason for only 4 stars is they are not open 24/7 & not climate controlled. Other than that the facility is clean & the mom/son who manage it are courteous, live on site, & helpful. read more

My unit was broken into through another unit directly behind me. Due to poor interior infrastructure, the perpetrators cut through the top of the drwall and climbed over, and took thousands of dollars worth of valuables, including the last gift I received from my deceased mother. It's a slap in the face when you pay your monthly premiums for years all to still have your privacy violated by unscrupulous individuals that were allowed on the property by the very company you invested in. Where is the justice in that? Anyways, hindsight is always 20/20, and I will surely learn from this tragic loss! Thank you for your service, Mini U Storage! I hope you at least find the dignity to do a formal investigation to prosecute these losers and prevent other tenants from mental anguish. read more

Mini U Storage - Perpetrators cut through the top of drywall and climbed over and burglarized my unit. - Self Storage Near Me - Westminster, California

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The kindest and most helpful employees I've ever had. Very clean as well. Their prices and rates are better than a lot of storage facilities. read more

Whole staff is extremely helpful, great variety of storage good prices online , would definitely recommend

I made a reservation and Jorge and Jeff were the ones who helped me pick out a unit and go through all the paperwork. They were both super friendly and answered all of my questions thoroughly. The prices here are great compared to other places and the manager lives on site which gives me peace of mind. I would definitely recommend this place to anyone looking for a storage unit and ask for Jorge or Jeff if you want top customer service! read more

The office staff is super friendly and helpful. The units are very clean and safe. If you're looking for storage, this is the place to go.

Staff was very helpful and the area was always clean. It is right next to a highway patrol station and the walls in my unit were all concrete or steal, so I always felt secure. The only reason I gave four stars is because the price was raised twice in my in my 3 year stay. read more

This storage is awesome to go to if you are in need of a storage. Jorge was very helpful and knowledgeable of what size storage was needed. The prices are reasonable for the size of unit you need. read more

Jorge tomo el tiempo para ensenarme el espacio adecuado hizo honor a los descuentos prometidos brindado un servicio excelente en el proceso del papeleo y explicando todos los puntos references al contrato de una forma especifica gracias a jorge por la ayuda de encontrar el spacious a mi nececolidad A un precio adecuado. read more

Jorge and. Jeff we're the shit funny nice and full of information On point and about the business but also care I recommend coming. Here Even hook you.up.a free moving truck to help read more

My name is Chris and I currently rent a 10x20 unit here at mini u storage Westminster. Manny and Lisa go above and beyond whenever I need anything and they're always prompt on keeping the premises up around the facility including the restrooms. I would highly recommend this property as they live on site as well. So your unit is beyond safe. They're both super kind and friendly 5stars for me. D18 read more

My unit was broken into. Stole my 55" TV, my electric fireplace, & a huge shaggy rug. After talking to the front desk twice, they said we had to file a claim. Yes of course i don't mind that, but to file a claim the police needed to come to the unit. They said they don't allow police through the gates unless its an "urgent situation, example a weapon was involved" so I was never able to file a claim & get any reimbursement for my stolen items. Even though I pay for insurance. Plus, my rent has increased twice after perfect payments for over 2 years AND storage being broken into. Also, they said their cameras aren't great so there's no footage that shows anything.. STAY AWAY FROM THIS STORAGE read more

This facility is the best for your dollar. Lisa and her son Manny are Very nice and helpful. The units are clean, secured and maintained well. I would recommend mini u storage in Westminster for All your storage needs. read more

Jorge and Jeff were friendly and helpful! Easy process too. The best part is use of a moving truck. Super great perk!

Great service and value so far! Thanks for making it easy. New to the place, see how it goes. Thanks for your help George!

A couple weeks in and so far so good. The storage units are easy to drive up to and unload, load up. The business has strict rules which are enforced well and keep outsiders outside. I came from a storage on Westminster Blvd next to a motel and I'm far happier here than where I previously was. The mom and son are nice people, keep in mind they repeat the same info day in and day out they are very professional read more

George helped me with my unit! Extremely helpful made the process super fast and easy! I would highly recommended coming here! The unit was at a great price and completely worth the price! You will get great value for your money! 10/10 recommend! read more

This is what happens to your precious belongings when stored for safe keeping at Mini U Storage... And they made me buy insurance but the insurance company just told me to f**k off, they don't cover ''dust''. Before and after safe storage..... read more

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Friendly clean and convenient right off the freeway. All the neighbors are kind they have space for boats and rvs as well as tons of clean indoor storage!!! read more

Manny and Luisa was very helpful and answered all my questions very quick and no hidden fees.

My dad had his storage at this location for years. Upon his passing I claimed the unit and the staff was extremely helpful in making the process very easy for me. I kept the storage unit for a few months and then decided to move everything in a daunting task over to my storage unit. Over the course of a week I moved items back-and-forth and got to speak to the staff on more than one occasion. Their overall customer service was superb. They understood my need to move the unit to a facility closer to my home and they accommodated my guests who were assisting me moving. The price is extremely reasonable and the facility is quiet and clean. Thank you for making this as easy on me as possible. read more

When I first arrived at the exact day and time my reservation was for I was turned around and told to "come back tomorrow" . that sucked because my vehicle was too full. It was 15iles there and 15 back. She said she could not help me at that time. She was not friendly, and still isn't. The other lady with the lighter hair was so nice and pleasant. I told her I might have to come darn near every day due to all the legal paperwork o had in there. I was assured there would be no problem. The units are outside where you can drive right up. I had no problem cleaning it out myself because she was too busy and I wanted to get it done right away. I again asked there were going to be any problems, I was assured that the only thing to worry about is if the brunette was cranky. LOL! As it happens, I got robbed, beaten up pretty good and ended up in the hospital for a couple of weeks. Had to change all ids, bank cards. Etc. I was kindly reminded by text that my payment was due when I got out, ( they did give me two months free), it was made on the spot. I then had my phone stolen 4 times in 3 months and the last time I came down with the flu that kept me in the hospital for nearly 20 days. Nobody knew where I was. Upon getting out I couldn't even replace my phone without ID. So I literally had not been there since my initial visit. I tried to go yesterday, had to make a huge penalty filled amount, which I did standing outside the office and was told to "come back tomorrow. Again, my car is full and another 30 miles. I realized the thieves took my wallet and scrambled for the keys. I finally just decided to cut off my own lock and purchase one from them. That nasty woman said I'd have to "come back tomorrow" and they would do it for me at a cost of 30+ dollars, or SHE WOULD EVICT ME! instead of getting frustrated, I just started to put things back into the truck, organizing the best I could. After working at this, and putting my trash in my own bag to carry out, I recurved a phone call and decided to sit in the truck out of the sun and even have a bite of my lunch. That woman told me to get in my car and leave the property immediately because I wasn't doing anything. I'm seriously amazed she did that and she brought the big man with her, like I was a criminal. I let her know I was nearly finished, but just taking a break. She said I was not allowed to do that and to get off the property immediately. I was still talking on the phone about 3 minutes later and she came back threatening me again. This woman has a god complex and has absolutely no idea what customer service is. I felt intimated by her as she was shaking her finger at me and threatening me. I left, just threw the stuff in the truck, stopped the feeling of wanting her to give me a reason... I pay rent, have my own lock, and Im not allowed there? I guess if they rented me a house and I lost the key I would be told to leave as well. This undiciplined nobody just lost her company a customer. I'm expecting a refund on the rest of my stay and have already booked another unit for half the price. Nobody should be spoken to like that. If u don't receive a refund, I'll make sure everyone knows what happened read more

My friends moved out from this storage location. When he at the gate key in the code is not working. There was a MEXICAN woman ran out from the office and BARKING at him. Do not touch it, stays out. While the storage have not completely moved out yet. She then opened the gate. Lack of mentality Lack of respect No skill of Customer service Dump more than a cow at farm read more

Super helpful and very kind staff! Easy going with me being indecisive on the size unit I wanted. We looked at 3 different units on the golf cart so I didn't need to walk in the hot sun. Manager in the front was super sweet training and offered me cold water. It's honestly the small things that count to me. Thank you! read more