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Extra Space Storage

4.0 (4 reviews)
Closed • 6:00 am - 10:00 pm

Services - Extra Space Storage

Self storage

Vehicle storage

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Recommended Reviews - Extra Space Storage

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4 months ago

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10 months ago

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43

1 year ago

Everything went well. They are very responsive. Clean facility easy to set up and get things stored.

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2 years ago

Great customer service . Excellent management. Facility is always clean and taken care of. Very secure .

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Emily S.

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Public Storage

Public Storage

2.8
(83 reviews)

Our booking was an online easy & smooth process... The app…read moreis friendly. The price is much lower than many other competitors. The rental unit is clean & clear The only 2 things that 1) we could talk to someone every time we call, and 2) better light for the room. Overall, we are happy.

DO NOT RENT FROM ANY PUBLIC STORAGE FACILITY!!…read more Onsite Staff are great people BUT Corporate is what makes this place DECEITFUL and SHADY!! Corporate offices of Public Storage raised our rate 40% in 4 months and after asking around will raise it continuously thereafter every quarter! Nobody tells you when you sign up that they will raise your rate up 40% or more. So why would you think as much. They wait for you to move in get everything settled and Hit you with this increase expecting you to pay it! Here is the kicker! I went online and at the same facility for a bigger unit they offered it for less than what I was paying. This Shady practice shows you they are willing to let renters go just so they can get people to pay the increase. And if they don't and you move out they do it to the next person. I will be reporting to Better Business Bureau as well as telling everyone I know never to rent from this terrible company. I called corporate office and they basically said there is nothing they can do because it's based on demand. even though I told them I see open units at the facility. It took me 10 minutes to find a storage facility closer to my home with better access hours and 25% less than what I am paying. Already confirmed with new place that they only do rate adjustments every 9 months and the maximum they have done was 9% during a high time. This is acceptable. I made a mistake in signing up with PUBLIC STORAGE but I hope this review helps others in not making the same mistake. I truly hope that public storage corporate reads this and gets their act together. I guess for now I will use my only consumer power and move!! Anyone reading this do not get TRICKED like many of us on YELP. READ all the other negative reviews about shady rate hikes!! AVOID THIS PLACE LIKE THE PLAGUE!

Extra Space Storage

Extra Space Storage

3.7
(58 reviews)

My first time renting a storage space. The facility is clean and gated, the hours are reasonable,…read morecarts are provided to help transfer things to your storage, and the space is exactly as described online. I reserved the space online and, honestly, didn't remember I reserved the space with so many EO year things to do. The company kept in touch to make sure I was still interested which really impressed me. In service industry, accountability is monumental. On-site manager was very professional and so pleasant when answering my newbie questions. I would have given five stars if there weren't so many surprises: -1x setup fee, -external storage property insurance required, -and the card you pay with is saved for automatic, monthly debits. Make sure you have a card you don't mind autopays to come out of. My rate is promotional so I can expect a reminder e-mail regarding what the new rate will be. There's a minimum time frame to cancel lease and auto pay. Otherwise, once monthly payment is taken there are no refunds -- you have the space for another month. I forgot to ask if there was a cancellation fee... I hope not. I'll update.

Our indoor storage space was ROBBED! Beware...If you have a storage room at Extra Space Storage at…read more7392 Westminster Blvd. between Western Ave. and the 22 Freeway, you better check on your valuables. Thieves entered the property and made their way to the third floor, picked the lock on our door and stole thousands of dollars of guitars, amps, a priceless record collection and many personal items. They put the lock back on. The lock was not cut and no sign of forced entry. No telling what other spaces were violated. All the looks of an inside job! Go elsewhere! We are pissed!! The property only has cameras on the outside of the building and no cameras in the elevators or interior hallways. The company is denying any responsibility for the thefts and said they will only review or release security camera footage if the police request them to do so. We had the Westminster PD come over and we filed a report yesterday. Tell anyone that has a rented space to check that they have not been robbed too. The manager hung up on me when discussing their security issues and asking for corporate management inquiries. Please share this post! #extraspacestorage #robbery 11/20/24 Update: To Emily S with Extra Space Storage Business Relations.....The phone number you gave is the site phone number. They hung up on me yesterday when I was looking for answers. I see your responses here. Nothing but blowing smoke. If you truly want to know my concerns, you or someone from your office can call me. Here is my Email ronlyonjr@yahoo.com. I will respond with a phone number to call. My guess is you won't!

Extra Space Storage - selfstorage - Updated July 2026

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