I am really glad I have found this place. I only wish I had found them sooner. I have been driving…read moreacross town buying bags of dog food for my girls for quite some time. The food I get you can't get at the commercial stores, you have to get at special stores like J Co. The first time I came in, I was really impressed with the knowledge of the staff, and the customer service that was given not just to me, but to the other customer's that were in front of me. I observed the store owner carry out a bag of dog food for an elderly man that day and that melted my heart. They didn't have the size bag of food I needed, so he ordered it for me. Unfortunately shortly after that I ended up taking my Son's dog in, and had to switch brands because it was a little spendy paying for 2 small dogs, and 1 large dog. It is the same company of food, just the cheaper version. Thankfully they carry it here as well. When I did purchase my bag of Orijen dog food the owner carried that bag out for me... no questions asked. That is just the kind of guy he is. I am now buying Acana, which is the Sister to Orijen. They have the program where you buy 11 bags get the 12'th one free. Or 10 get the 11'th? Something around there. I can't quite remember. I have been still buying my food at the other place because I am waiting to get my free bag. I think I have one more purchase until I can be a more loyal customer here. I think customer service, and knowledge of the product is really important especially when dealing with pets. They have that going on here. Nothing but the best here. My Pomeranians are one in a half, and one and they rarely get treats, the only treats I have ever bought for them have been the Orijen freeze dried treats their whole lives up until Thanksgiving time when I saw the Bocce treats here. They looked really healthy, and limited ingredients. My girls love them, and they have not had upset tummy's or have not had any itchy issues while eating them. I am one picky Pommy Mommy when it comes to what they eat, and now I also watch what my Son's English Cream retriever eats. She has not had any issues eating these treats either. They are all eating the Acana, after eating Orijen puppy, and love it. Their coats are beautiful, and soft. As soon as my Son takes his baby back, I will switch back to Orijen for my Pommy baby's though since they won't eat me out of house, and home. :-) Anyhow, best place for food, treats, toys, and shampoo. I think they even have a washing station. Go check them out!

This is a small store that carries an array of natural foods for dogs and cats, treats,…read moreaccessories, toys, and grooming supplies. Prices are about average for the area. They have better quality pet food than you can get at the big box stores, though they don't carry the grain-in kibble brand I've been feeding for the past few years. I supplement with fresh meat and vegetables and yes, my dog is pampered, but I wasn't ready to switch base kibble brands, and I only saw grain-free options on the shelf. The lone employee was basically polite but not too helpful. I found some treats and shampoo for my dog, but otherwise had to go elsewhere.

I stopped in here briefly just to see if they had a specific cat toy I was looking for. They didn't…read morehave it, but it was nice just looking at all of the options anyway. We were immediately greeted by the cashier and ran into another employee who was also very nice. They asked if we needed help with anything and were apologetic when they didn't have what we were looking for. The store is big and has a lot of selection. It's a big messy, but that seems to be the case with all of these locations. It had ample parking and didn't feel unsafe outside (I did go in the middle of the day on a Saturday though, I'm sure it's a different story at night). This is a good spot if you're looking for unique pet toys.

This store is weird, simply because they sell cigarettes and pet stuff. Odd combination, but…read morewhatever works, I guess. This location was highly recommended to me by the people at Wags on Coburg Road, citing they had a huge selection of cat trees. Well, they were right. My husband and I walked in to find pretty much the entire store front filled with them, going about 4 trees deep. That's definitely a large selection! So I became that annoying customer who is super picky, making the employee move and replace like 15 of these trees while I measured and debated with my husband. My cats are big boys, like over 20 pounds big. So we had some specific ideas about what would work and what wouldn't. They have kind of unique needs being so big, and getting older too. So after debating and checking out multiple options, we finally decided on one. It was locally made, by a single person, from the coast. Which locally made means more expensive. I feel like I spent a small fortune on the damn thing, but it's perfect. So, of course, I have to buy it. The guy who helped us was super patient with me and trying to find the perfect option that worked best for my needs. This included my munchkins being obese, the height to fit in the house, and the color to fit in with my decor. All of which were extremely important. So it took a lot of moving and trying different trees to find exactly what I wanted. Once we bought it, the employee was kind enough to help my husband load it into the car. I really appreciate his willingness to help. Would I return? Yep. Between having exactly what I needed, and the employee being so helpful, I will definitely come back.

I went to this Mini Pet Mart for the first time today in search of a specific cat toy that my cat…read moreloves. My friend had previously cleaned out their inventory so I was hoping they would have them back in stock but it seems they don't carry them anymore as none of the stores in town have had them for months. When I walked in I was greeted immediately. I was only there for maybe a minute because I was looking for a very specific thing, so I didn't browse the whole store. What I saw was as clean and organized as there other locations. The parking lot isn't very big and can be difficult to pull out of when traffic is bad.

I would love to give 5 stars, except for 2 issues. First…read moreoff, the staff are 5 stars all the way. And Ashley, the Regional Manager, a solid 5 stars. The 2 issues? Firstly, there is no place to submit reviews on their website. They happily show you a list of 5 star reviews, but they must be copying them from Yelp. Secondly, their 'Loyalty Program' is bogus. (The 'Loyalty Program' is: Buy a certain number of bags of pet food, get the next one free). It's presented as though "THEY" (Mini Pet Mart) appreciates your return business, so "THEY" reward you with a gift. Unfortunately, "THEY" are some unknown company in some unknown location, that contracts with Mini Pet Mart, to operate this 'Loyalty Program'.The gift actually comes from the unknown company--which is ok I guess, but the whole program is misleading. So your loyalty is NOT to Mini Pet Mart and it's fantastic crew! So disappointing.

They have always been very knowledgeable about what works best in my aquarium and unlike PetSmart…read morewhere my fish die within three days, my fish lasted a long time.

Great local pet shop with friendly and knowledgeable staff that care about the treatment of their…read moreanimals. If you're reading reviews saying that they're unfriendly, keep in mind that these guys aren't afraid to call people out if they're unprepared or uneducated in pet ownership. Every employee is willing to help do exotic pet projects right; from reptiles to aquariums to amphibians to arthropods, bioactive setups and more.

Had a good experience here. Prices are more than online but you can have the item in your hand the…read moresame day, and they even gave me a discount for a damaged item which is worth it. If you buy the same pet supplies over and over again, watch the sales, you can save a bundle!

The animals are not looked after here, especially the baby ferrets. There are 4 of them in one…read moresmall enclosure and their litter boxes are overflowing with poop. It seems to be 3 or 4 days worth of poop that has not been cleaned. It's heartbreaking to see them stuck living in these conditions

Awesome that the gal took the time to answer my questions. My newly adopted Shih Tzu has been…read moreitching like crazy. Thank you for your recommendations.

Came here per Reddit's recommendation. We got our pup a tendon with fish skin which she thoroughly…read moreenjoyed and the selection was wide. A ton of sample packs on the back wall. Couldn't be happier. Also cute cat to adopt in window. You can meet and greet if you'd like. We got some kangaroo sample kibble.

So happy to have given PetSmart grooming a try. Stephanie…read moredid and amazing job. She was gentle, kind and loving with my fur baby. I was previously paying $125 elsewhere, so I was pleasantly surprised at the cost at PetSmart. I will definitely be going back.

Zoë is a Shih Tzu! Either way, the grooming department is still horrible. In my first review of…read morethe grooming department we thought Zoë was a Pekingese, but after a health check/DNA test, we found out she's 100% Shih Tzu. Professional groomers should know how to groom by breed, Pekingese style is similar to a Shih Tzu! I wanted to cry when I picked her up and now she doesn't want to visit that particular PetSmart at all.

Love this place, one of the few pet stores that actually has a decent cat selection including…read morefrozen! Great variety of food and some good toys as well! Staff is always super nice, love shopping here and supporting local!

I was so disappointed. I have lived outside of NYC, SF, and except for one experience going into…read morethe Benefit store in Mill Valley when I had a mild case of poison oak on my face, never before have I felt so judged the minute I walked into a store. I really try to be friendly wherever I go, have had Nurse Practitioners tell me how happy they are whenever they see me on their schedule for the day, but this was like walking into a brick wall. The gentleman behind the counter was capable of smiling, he did so with someone who was obviously a regular who came in after me, but it felt like I was beneath him to interact with. You know, when you work for an establishment, you are an ambassador for that establishment. If you want the business to grow, being nice just may create more regulars.

Knowing Colleen and her ethics. She is a top notch person. Her birds are hand fed, friendly and…read morewell socialized. She also takes in birds that are no longer wanted, birds that are traumatized and gets them readjusted to being birds, and also takes in birds that were abandoned. She has a small amount of birds on hand, never more than a dozen because she knows that is her limit in the store. Her bird seed is fresh and is always coming in (my birds loved her seed as it was fresh), and it is CHEAP. If you have questions she is always willing to answer your questions. She also has fresh chicken eggs for sale (Eating eggs). Yes, I know Colleen, NO I am not paid for this review. I was a customer for many years until my cockatiels passed away..

She was always so nice in helping you picking the right bird, When I bought my little blue quaker…read moreparrot she was so friendly and helpful, I have always liked that place great atmostfere

I have gone here for years. Excellent, knowledgeable staff, (especially Randall) high quality pet…read moreproducts, amazing return policy. Randall has helped me so much over the years with pet health issues, recommending products, researching, and giving sound suggestions. They are all great there!

I go here often due to convenience & I love supporting local biz. There's some of thr coolest…read morefolks in Eug workin & can help with most questions. The selection is solid too & has a great raw frozen area !