This is a store I go out of my way to shop at. I don't know whether I can get certain things at a…read morebigger store like Lowes or Home Depot for less expensive, but I honestly don't care -- the folks who work there are super nice and knowledgeable and take their time to help you find something. There's also always someone there to help me bring the heavy stuff to the car, and no one will accept a tip -- "happy to help" seems to be their tag line. They're also great about referring customers to other local businesses if they don't have something I'm looking for. A recent example was I was looking for a hori-hori (google it, it will change your life). They had some tools that looked similar and probably could've sort of done the trick -- but someone working there told me where I could find an actual one on Main Street. Found it, bought it -- and told the folks working there how I learned about them. Builds community and relationship as opposed to competition. Dig it. These folks are my go to -- highly recommend them.

Fully stocked and friendly customer service, it's exciting to walk into a hardware store that has…read moresuch a hometown atmosphere and appeal.

True Value of New Paltz is the first place you need to go to for any project. The staff is awesome…read moreand they provide helpful expert advice at no cost. I have been coming here for 10+ years, always first before Lowe's because it is so clean and easy to navigate. Eileen seems to know everything about the store from memory. Andy and Brian don't sit still, they are always flying around helping everyone find the right stuff. I recently went there looking for furniture hardware to fix my bed headboard, right before the store closed. Glenn and Lou both helped me design a new bolt/nut setup to fix the pieces with stronger parts so it wouldn't break again, while using the existing drilled holes so it looks perfect. I was the last customer out as they were shutting off the lights and then I heard it was even Lou's birthday...stayed late to help me with a $10 purchase. This is how True Value earns the loyalty of their customers and takes the stress and uncertainty out of the average DIY jobs. Glenn and Lou could tell how important this repair was to me, and they gave it the same attention as a major renovation. It is amazing how cheap it can be to fix/maintain things instead of buy new ones. Take some digital pics and bring to the store and tell the crew to give you whatever you need to tackle the project. Be sure to rent tools from them too, so easy and cheap! They will even deliver the equipment to your house for you. Get Benjamin Moore paints from them too, good stuff lasts longer than junk and requires fewer coats...your time is valuable!

Very helpful and friendly staff, eager to assist you in finding what you need. Nice, clean,…read morewell-organized store. Dog-friendly.

Needed a stainless steel cleaner and this was my third stop for a product made by Brillo which I…read morecould not find in the last two. A team member named Victoria greeted me and asked if she could assist after I explained what I was looking for unfortunately they did not carry but she said she could order it for me or I could try barkeepers friend which she highly recommended. I purchased sponges and product based upon Victorias Recommendation and it worked excellent! Needless to say I will be coming back for all my cleaning and hardware related purchases ! Keep up the good work !

So off the bat, this place is super clean and well organized! The bathrooms feel homey and clean…read more There is not one thing out of place in this whole store and the floors are spotless and shiny/polished. When walking in, I was greeted by the people at the register and was told if I need help, there's someone to help me. Just a pleasant experience and I had to write a review because people need to know that this is an awesome location!! The color schemes on the walls are super playful and they just add to the clean, put together, well thought out look of this building!

Feb. 2026 - they may not have extra wide aisles and huge shopping carts…read more What they do have is a huge and varied inventory. Not just a "take it or leave it" feeling. It reminds me of an old-fashioned hardware store; where you didn't have to buy 100 nails, if you didn't need that many, Besides the expected tools and hardware, they also have gardening supplies, plant specific potting soils, and fertilizers. Charcoal and propane grills. Fireplace pellets, water softeners, and plenty of salt for the snow. They have a few toys for kids, and some culinary tools, the kind you'd expect in a place like Williams-Sonoma. The staff is available and will come over to offer assistance if needed. They also know what they're talking about. They're not glorified check out clerks. So you don't get some mumbo-jumbo answer because they don't know the answer! Someone mentioned that their prices seem high; they seem fairly reasonable to me. After I've found what I'm looking for; I enjoy wandering around the store just to see what's there. It's discovering novel items, or something you've been looking for, but couldn't find in the expected venues that's most enjoyable.

My husband went in there at 7:30 am hoping to find a part for a ceiling fan…read more He showed the part to the girl that was working there. She took him straight to we're the part was that he needed. Came home he installed the part works perfectly. Great customer service. As always husband says best hardware store ever

Even if I don't buy something, I enjoy looking around. If only this place was around, many years…read moreago, when I needed certain tools or drafting tools, I would have been SO happy to have found them AND at a reasonable prices. The employees approach you, in a friendly manner, and ask if "you need any help, just ask". And, they mean it; best part they know their merchandise.

It happens every time; I stopped in to return a metal gas can for a refund. I couldn't help myself…read more- I needed an ax that was not too heavy for me to swing occasionally. That led to another thing - tarps, batteries, odds and ends, etc. Since there was a great deal on a drill and drill bit set, yep. I picked that up too. Mind you, I'm not handy, but I do have a few small projects that need doing. So I returned to $60 item and walked out with almost $200 in my wagon. Oh my goodness. I really should not make returns.

It may seem unknown to some, but Davies Hardware is filled with so much history and has everything…read moreyou practically need. All of the departments are well kept up, clean, stocked, and the service is beyond great. Sometimes you may need patience with employees if busy and especially some when their experience and knowledge with hardware is limited. Learning together plays a role that all works out with teamwork. Being a regular here builds a wonderful relationship with the staff going beyond the products which I can't emphasize enough, we need more of that. Support local and enjoy it at Davies.

Davies is the best Hardware Store in Dutchess County. They carry complete inventory of plumbing,…read morecarpentry, window and door repair! My marine and boating colleagues recommended this hardware store and it always had the right solution with their skilled sales and craftsmen staff.

If you need to get hammered or nails or a barbecue grill or a lawnmower or if you need more wood or…read morepossibly even some paint, Lowes probably has what you're looking for. Plus they give a military discount that's awesome for those veterans that did their service for their country. Way to go.

I went to this Lowe's on Wednesday looking for a half sheet of plywood. I was directed to an aisle…read morebut did not find any half sheets (4' x 4'). I was told that someone would be right there to help me but 15 minutes later I left. I called the store to ask about the half sheets on Friday and was told that they did have them but that thy were in a different aisle from the one I was originally directed to. So later that day I went back to make my purchase only to be told that Lowe's doesn't sll half sheets. I was told that they could cut one in half for me but that I'd be paying for two half sheets! They were a disappointment and wasted my time. Never again!!!

This is the best hardware store in Dutchess county pleasant valley everything there they have.The…read moreworkers are very friendly, very kind, very courteous.The service is excellent.The values there are excellent i give this hardware store all thumbs up number one in my book

Was once Valley Hardware, Miller Hardware, and currently Orlando Family Hardware…read more The setup is pretty much the same, with some items being moved to different locations. We didn't have any trouble locating items that we needed. Everything all around looked well stocked and in shape. I did notice that the interior has been renovated a bit, and more is to be done. The staff is friendly and are willing to assist when needed. Please support local businesses.

The staff wears masks, there are reminders about social distancing, and the cashier behind the…read moreregister is behind a plastic curtain. This place is like the old fashioned hardware stores. Where if you only need one or two of an item; they have it. You don't have to buy in bulk. The inventory is extensive and varied. The staff is helpful and for a change, knowledgeable.

Not sure why this store is so underrated!? Every time I walk into here I find what need. The staff…read moreis always helpful in pointing you to the correct location in the store. This place is jammed packed with stuff. From newer product to older stuff to make it work! However as per every hardware store you're going to pay for it.. but I will say I would rather spend my money in a family owned store than the big box stores anyway! I think the value is there along with the experience, there's no reason for this store to have less than 5 stars! Thank you everyone for always having what I need! Keep up the good work!!!

Amazing staff and service - very responsive and great quality material. Thank you for the great…read morecustomer service

Sold us actual trash. My husband ordered several yards of a mix of top soil and compost for our…read morenew raised bed veggie garden. Almost immediately, we realized every shovel full was contaminated with garbage: metal shards, tiny bits of asphalt shingles, glass fragments, and TONS of finely shredded plastic included food wrappers, grocery bags and more. Especially disturbing, we found several bent nails. Confronted Red Barn and they told us we were "overly sensitive." How could this possibly be acceptable?? I don't want my kids touching this stuff, much less eating food grown in it. Terrible product and possibly worse customer service. Avoid at all costs.