The manager followed me around like I was a criminal. She was not very nice and looked like she had…read morejust eaten a lemon. Other staff was ok. Honestly, if there was another store that I could get things at I would.

WHAT IS ACE DOING??!!!…read more I ordered an item online from Ace and needed to return it, so I went to their website (sadly I ignored my instinct not to shop at Ace because they are going extinct). Their "easy" return policy states that you must find a store and return it there or call a number. I called the number and was met with a promotional scam. The only option to get to talk to a representative was to dial "1" which brings you to a promotional department asking if you want $100. I wasn't born yesterday and I know you never get something for nothing. I said I just want to know how to return my item and so they promptly hung up on me, so I had to find a store. The nearest store was Werner's Ace, in Florida, NY, which is a 25 minute drive from my house. When I got there and said that I needed to make an online return, a very rude woman snapped at me that I have to come back tomorrow because the person who does online returns will be in tomorrow. So, of the three people behind the counter, none knew how to process a return - there is just one person specially trained LOL??!!! What are you doing guys? Do you know what year it is?

I need to find a chain breaker for a garage door chain that was too long. I spent my morning…read moredriving around and calling all of the Goshen/Chester/Washingtonville area. It was concerning that most stores didn't know what I was talking about and in turn I thought I made the tool up. However, I have one last chance and had the pleasure of dealing with Hank at Pro Tool. Not only did he know what I was talking about but he found it. It has to come from another store but the fact is - he went above and beyond to assist me. The price was also on point, at $24 and to have it within the day was better than any internet price I could find. Thank you, Hank and thank you, Pro Tool!

Very friendly service, great selection of supplies and gasses, happy to be their customer.read more

I on occasion I need CO2 for making soda at home. I bought a large CO2 tank from them to refill my…read moresoda stream tanks at home not only am I saving big money but these people are friendly and professional. They are busy with large company business but still treated me as I was just as important as they were. I'm a customer for life even if it's a small one.

Somehow broke my computer even more when I went in to get a repair. With how much money they've…read morebeen scamming out of me, I should've just bought an entirely new computer at this point. If you actually value your technology and actually want it fix, then I'd strongly recommend going to any other repair shop in the area.

Thought I needed my wifi card replaced on my laptop--turned out to just be a driver issue. They…read morefixed it and I was able to pick it up the same day

Does not know what he is doing. Avoid at all costs. Had to replace my computer after he tried to…read more"clean" it.

From the owner: Computer Repair…read more Upgrades Networking Computer Emergencies System Set-Up Virus Detection and Removal Security and Performance Hardware/Software Sales Cell Phone Repair Apple Repair POS System Setup and Sales LCD Repair Motherboard Replacements Game System Repairs Webpage Design Student Discounts Stationery Service Plans

Need a new bike chain. Fast, efficient and helpful. The staff, maybe owner, super nice and…read moreconversational.

We recently bought a bike for my wife . The staff was extremely courteous and really put effort…read moreinto helping us find the right bike for us. They didn't try to up sell us or try to talk us into buying what we didn't ask for. The prices were very reasonable for what we needed.

It's such a local gem. The price is so reasonable if you think of the amount of lights they power…read morefor the season. They definitely add more decorations each year. Some of them could use a cleaning or a bulb change but I'm sure it's a lot of things to cover in and some will go unnoticed. It's a beautiful light show and easy to get to. It's a fun drive down nostalgia and Christmas. All from the safety of your own vehicle. So blast your own Christmas classics or listen to the Watts station and keep your heat toasty as you drive through the wonder.

For what you're paying to get in, it's definitely worth the experience. But I wouldn't think of…read morethis as a shiny new Christmas extravaganza experience. We go annually and rent a van and get all the cousins in. To them this is tradition. There is so much to see while driving through with different themes. However, it is just super outdated and there are even parts where Santa is missing his head or there are areas where a limb is missing. But again for what you're paying it's definitely worth it in my opinion and makes for a fun night. Regardless of how I'm making this sound it really is worth the trip and I hope you get to experience it. I know this review is semi vague but I simply can't put it into words. See you next year Watts.

Wow, where do I begin with these guys. What a Heckle & Jeckle Hyde experience I've had over the…read moreyears. They're great at selling things but if you have any problems at all you're in for a real adventure. You don't know which character you're going to get. Especially if it's something they don't want to deal with! Attitude for days and kind of slow at getting things done. How these guys have survived over the years I'll never know. They are at their best during a sale for sure. But not people sensitive or customer service centered at all after-sale! Very self centered. It's a shame because they do sell good products and maintain the facility very well. Their prices are HIGH but I guess they have to cover for the customers they've lost or driven away. I really wanted to continue to do business with them but wow, we just couldn't continue to do it. Sad.

Three strikes... Good location, impressive and clean…read moreshowroom, nice selection, authentic parts. There used to be a decent fellow but the last three times, I was received by two different persons, seemingly outbidding each other in rudeness. Sadly, we're done with this local shop.

I genuinely love this store and find myself coming back to it over and over again, both for my…read moredental practice and for my personal space. It has become a go to whenever I feel like something needs to be more efficient, more streamlined, or just better thought out. What makes it stand out is the experience of actually being in the store. Walking through the aisles sparks ideas in a way that online shopping never does. You start seeing possibilities you didn't even know you needed. A drawer divider becomes a system, a storage bin becomes a workflow solution. It's not just shopping, it's problem solving in real time. I use a lot of what I find here to improve organization at my office, and it has had a real impact on how smoothly things run day to day. There's something very satisfying about creating systems that reduce friction, and this place is full of tools that help you do exactly that. They consistently carry unique, well designed solutions that you won't easily find elsewhere. It feels curated for people who actually care about organization, not just basic storage. If you're someone who enjoys optimizing your space, whether at home or in a business, this store is incredibly inspiring. I would honestly describe myself as an organization enthusiast, and this is one of the few places that truly delivers on that level.

Daughter needed some items so last time went shopping here. A staff member helped us out and…read moreoffered some suggestions as well. 30% off everything in the store until of this month. That's a great deal to take advantage of right now.