I tried ordering a rug on their website three times. The order would never go through. Then, I…read moregot a message that informed me not to duplicate orders, yet I never got a confirmation on any order. On my third and final attempt I was sent to a jeweler, and then another random website. The next day, my credit card was compromised, and I had to shut it down. I called the number listed, and Deborah Belding's voicemail came on. I left a detailed message but never heard back from anyone. This website and company are not to be trusted.

I have been working with The Rug Garden for over 10 years - purchasing rugs and having them…read morecleaned. Their knowledge of products and services has been very valuable and I rely on their recommendations and guidance. Their service is incredible - a visiting pup soiled a carpet -- and voila -- it was cleaned and refreshed -- and a few years later, a spilled coffee accident was handled just as professionally.

I was very impressed with Rene and his crew. i was having…read morenew flooring installed and the process was so efficient and the men professional. Everything from an estimate, selecting flooring and installing was on point. I'm very satisfied and will be using them again. highly recommend

Great people you deal with, fast service And half the…read morePrice of Empire...CANNOT RECOMMEND MORE.. The only choice..

Such a cute shop with a really great selection of unique items. Plants, antiques, jewelry, I love…read moreit all!

This is such a cute store packed with both restored and antique furniture and knickknacks. I…read moresuggest stopping in and seeing what appeals to you! I personally love the store owner's, I believe her name is Jessica, attention to detail when she restores items. They are stunning. However, I found an old nativity made by house of Lloyd Christmas around the world that I just loved! You'll be surprised at all the cute items... I can't wait to see her next restored piece! She's very talented!

Wow. Super accomodating. Awesome selection. Can get custom made. Really knows his carpet!read more

Ashok was great! We needed a larger & softer rug so I could crawl around on the floor with our 4…read moremonth old baby girl. He took the time to show us our options until we settled on the perfect rug. Our rug arrived on time and in perfect condition. Highly recommend!

Great overall selection. Very little to no help other than pointing out the area of the sizes I was…read morelooking for. Considering I was the only person there I expected to actually be helped.. I was digging and digging through piles of rugs which I eventually found one. No Kids under 12 allowed... that's just ridiculous. We're in 2022..You shouldn't have to hire a babysitter to go rug shopping.

This is a huge place with literally thousands of rugs to choose from. Make sure to check their…read moreschedule before visiting, cause the warehouse is open for the public 2 days a week. Prices are great and much cheaper than in retail stores. Sales stuff is great, very knowledgable and helpful. I would definently recommend this place if you are looking for a fine quality rug at a bargain price.

Absolutely amazing collection. It's a hidden Jewel of Farmington Valley. I am extremely selective…read moreand I had hard time making decisions with so many excellent quality rugs with unbeatable prices. I have bought 5 gorgeous large rugs from here. Customer service was at its extreme; they came home and placed the rugs in a very professional way.

Ali and his team have been very helpful in helping my husband and I find the perfect rug. Ali's…read morelifelong knowledge and ability to decorate any room with the perfect rugs is amazing. Trust me, you can't find service like this anywhere else. We are super happy to have found him, and highly recommend!

I found a gorgeous Pakistani rug at Rug Company. Sean and his team are experts and provide a great…read moreshopping experience. I told Sean what features I was looking for - colors, pattern, size, - and he found a beautiful carpet for me within my budget. Gustavo and his partner delivered the rug on time and laid it out very well. It's difficult to find Oriental carpet stores anymore. I count myself lucky to have found Rug Company nearby in Fairfield and can't recommend their selection and service highly enough.

Great variety of rugs, tastefully selected and a beautiful showroom. Sean the owner is very…read moreknowledgeable and friendly. He went above and beyond to ensure that we found the best rug to fit our decor. Love this place and will recommend to all of my friends.

Nice and clean…read more Came in 'just looking' and left with a 2 huge bags of stuff... PS - In the past I've had luck buying their food items and snacks. Never really disliked anything that I can think of but... they sell these soft macaroons.... DO NOT buy them. They are really really gross!!!

You have very shady employees who take bribes from people to hold things in the back for them. It's…read morenot fair that everyone is not given the same opportunity to purchase items that come into the store because they never make it to the floor!

Expert handling of high-quality rugs, pick up and delivery service provided, courteous and…read moretrustworthy.

We found Bokara by accident and were so happy we did! Patrick was amazing to work with and the…read moreselection was incredible! We love our new rug and will be back to shop for more!