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The Rug Garden

3.0 (2 reviews)
Open • Open 24 hours

Services - The Rug Garden

Carpet cleaning

Rug cleaning

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5 months ago

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6 years ago

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Marigold Home

Marigold Home

(1 review)

$$$

Buyer Beware. In my past 30 years of various home improvements and renovations, I've usually been…read morevery happy with the people and businesses I've dealt with. Marigold Home was a glaring exception. If you buy something in the shop, with a price tag on it, you'll be fine. But if you get into any ordering with them, WATCH OUT! I attempted to buy Hunter Douglas window treatments from them. I'd bought them for our apartment in Brooklyn and was very happy with the entire experience. The experience with Marigold Home was completely different. Most businesses, when you're placing a special order, will write up a quote, detailing what you're purchasing and how much you'll pay for it. Not Marigold. They don't want to give you that because they say people might take that and go elsewhere for a better price. It was my mistake for not stopping right there. I allowed myself to be gullible and believe they were an honest business. After they took my deposit and placed the order, only then, and only after I requested it three more times, was I given a printed quote. Even then, it wasn't as detailed as what I'd gotten from the dealer in Brooklyn (L.W.P. Home Products) before they'd asked for any money from me. Just to assure myself Marigold's price was somewhere in the ball park (because it had seemed so expensive right from the start), I submitted a request to LWP, without telling them I'd already had a quote, because I didn't want LWP to give me a competitive quote, just the usual quote they would give. They did so right away, and it was literally HALF the price Marigold was charging. (I called LWP then and told them what was going on. They said they could arrange a local installer to do the installation. If only I'd called them first, I'd never have had to have this awful experience!!!! But of course it was too late by then, as I'd already been fleeced of my deposit.) Most, if not all, Hunter Douglas dealerships give discounts off the "Manufacturer's Suggested Retail Price." Not Marigold. Not only don't they give any discount, they also add exorbitant installation costs ($400 for approximately one hour's work) and "freight" charges (around $200) that I wasn't charged for by the other dealer. In the end, I was so disgusted with Marigold that I didn't take the shades. I paid the deposit, which covered their costs with Hunter Douglas, their "freight," Maria's time in coming to my house to measure my 7 small windows (four of which were all the same size anyway), and left enough over for Maria and her husband to have several expensive dinners out. That was about $1500., but it would have cost me another $1500. to have the shades. It was a painful and expensive lesson in being gullible, but I will never make that mistake again. I will eventually deal with the shades the way I have in the past, by going to Home Depot and ordering shades which I will install myself. Unfortunately. There are other local dealerships for Hunter Douglas - and whatever other products Marigold Home carries - and I strongly suggest you check around before ordering anything from Marigold.

From the owner: This destination store provides comprehensive residential, corporate, hospitality and retail…read moreinterior design services to customers both in the Hudson Valley as well as in New York City. Marigold Home, Inc. offers interior design products to complement its design consulting services ranging from furniture, lighting, custom draperies, re-upholstery and slipcovers, designer fabrics, carpets, area rugs and rug cleaning, fine art prints, custom picture framing, home decor accessories and specialty gifts. Marigold Home, Inc. also offers an exclusive Gallery collection of distinctly designed window fashions by Hunter Douglas.

Affordable Floors of NY

Affordable Floors of NY

(8 reviews)

Hired this company to replace linoleum in the kitchen, eat in kitchen and dining room. Requested…read morethe same wood as the rest of the house, sand down whole house and stain everything the same color. As soon as I saw the new flooring I knew it wasn't right. I researched and learned that they put down #1 grade red oak. The house has select grade (higher) WHITE OAK. And the floor was poorly laid with H joints everywhere. The president John took no responsibility. He accused me of lying by way of wanting a free floor. He kept trying to convince me the entire house was red oak (I went the extra mile and had it chemically tested. It's white oak). John stated that it was "awfully funny that I suddenly knew so much about floors" (of course once I saw something was wrong I wanted to understand what that was). John proceeded to rip a chunk out the corner of the living room floor for testing, as opposed to the closet where I asked him to remove it. See photo. Outrageous (for photos see google review) We took a HUGE LOSS on this floor. John REFUSED to remove the floor they installed! We had to pay another company to clean up this mess. It set us behind by MONTHS as post-covid construction is booming and it was difficult to obtain the correct wood at that time. Summery: wrong species of wood, wrong grade floor, layed over my old subfloor but charged for removal and replacement of subfloor, poorly layed down. Refused to remove the floor. Accused me of laying despite all evidence presented to him. I regret not suing this company, something I have never done. But we just did not have the mental energy in the middle of this remodel to take on a court case. *Update through replacement process we discovered they did NOT take out and replace the existing subfloor - which they charged me for. They put the floor in over my old subfloor. See photos on my Google review.

Having our hardwood floors redone was something I had dreaded and put off for years. The mess!…read more The dust! Moving all that furniture! Ugh. Enter Jeff Mahedy and Affordable Floors in New Windsor, NY. Jeff came to the house, gave us a very reasonable price and assured us that it wouldn't be that bad...and he was right. On the day the work started, Marcio did a great job of taping up just about everything and putting up plastic that kept a great deal of the dust down and after the sanding and stripping, did a fantastic job of staining and putting polyurethane on the floors. The floors look better than new and we couldn't be happier. They are smooth, the finish is excellent and the value of our house just went up! I would highly recommend Affordable Floors, and they are family owned for over 30 years. Their service and quality of workmanship are excellent. If you have to do this messy job, let Affordable Floors do it for you!

Jafri Oriental Rugs

Jafri Oriental Rugs

(17 reviews)

$$$$

Words can not describe how thrilled I am to have found these experts on cleaning rugs. I had three…read moreold, filthy braided and an old old {like at lest 75 years old} fine but filthy wool Oriental rug that I had to make the decision to either pitch, or find a miracle worker. Seeing that float tanks were the way to clean these rugs, I finally found Jafri Rugs in Albany, about two hours away. The picked up my rugs, did their magic, and the suggested repairs of new side binding and fringe {the fringe on my 75 year old Oriental was like a bad comb-over, with some of the weaving coming apart} were worth it, the Oriental is luxurious and soft and gorgeous. I am seeing colors in it I never saw before. After getting them back and walking on them with bare feet - the wool braided rugs are SO soft and my feet love them. Even the dog has ceased to jump on the couch and now lies on the braided rug. Not scratchy and dried like how they were when I received them. I swear each rug was ten pounds lighter. I am indebted forever for these experts saving my grandmother's and mother's hand braided and cherished rugs. Even though I was far away, they picked them up and dropped them off. I did have to wait a bit, but realistically I had sat on these things for years trying to find a solution, so why get cranky asking someone for a two week turnaround? Besides, I had already tried getting one of the rungs cleaned by an "antique rug cleaners" expert and I still had dirty heavy scratchy rugs. It was the holidays and they wanted to make the trip back when they had a few more clients up my way. This made sense, and it was worth the wait. Don't hesitate calling them, forget the cost, fall in love with your treasured family rugs and consider the cost as you are working with rug artisans. Pay their worth and stop thinking in Walmart Rug mode. Recycle, and Re-use. Stop throwing good rugs away. An aside, Humza and the staff who picked up and delivered the rugs are pros at making you feel like you are their favorite customer, genuinely. Customer Service was beyond expectations wonderful. Thanks for giving me back my cherished family heirlooms, better than how I received them. Beautiful and talented work, they are the poets of fine rugs.

Is there something less than one star they sure deserve it. Don't let their fake accommodating…read moredemeanor fool you. Cleaning rugs (off site) is not in their skill set. Oh and they'll take 3 months to do all of this. DO NOT USE.

The Rug Garden - rugs - Updated May 2026

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