I tried ordering a rug on their website three times. The order would never go through. Then, I…read moregot a message that informed me not to duplicate orders, yet I never got a confirmation on any order. On my third and final attempt I was sent to a jeweler, and then another random website. The next day, my credit card was compromised, and I had to shut it down. I called the number listed, and Deborah Belding's voicemail came on. I left a detailed message but never heard back from anyone. This website and company are not to be trusted.

I have been working with The Rug Garden for over 10 years - purchasing rugs and having them…read morecleaned. Their knowledge of products and services has been very valuable and I rely on their recommendations and guidance. Their service is incredible - a visiting pup soiled a carpet -- and voila -- it was cleaned and refreshed -- and a few years later, a spilled coffee accident was handled just as professionally.

We started with an old wood floor that was completely uneven, rotted in spots, patched with plywood…read moreand covered in glue. Martin Lopez from MJL Flooring responded quickly when I called. When it was obvious that the old flooring couldn't be salvaged, he found replacement wood that matched the original. He carefully measured and added material to level the floor, then installed beautiful new flooring. We also asked him to refinish the table. He scraped off the old finish, sanded, and finished with food-safe tung oil, creating a beautiful soft sheen. He was prompt, efficient, and reasonably priced for a high quality job.

Martin just refinished our reclaimed antique heart pine floors, which were worn and in very rough…read moreshape from our 3 dogs. His work is thorough & impeccable- the floors look brand new & he obviously takes great pride in his craftsmanship. He showed up when promised, left the house completely spotless, and even returned to touch up an area one of my dogs screwed up. Totally reliable, dependable, and honest. A lovely guy who I can't recommend highly enough.

Sal did a nice job at a good price. I see a picture of the job on this site. Their was some minor…read morecomplication as the 3/4" nail down quartersawn white oak didn't quite meet the existing level of the trim where the balusters met the existing old oak trim. I thought it was a minor issue but he made sure it all met up seamlessly. You can see it in the attached picture. I had refinished the trim prior to the install.

From the owner: We are a full service flooring contractor with 40 years experience serving CT, Dutchess, Orange,…read morePutnam, Ulster and Westchester counties. We offer, sales, repairs and expert installation of unfinished and prefinished hardwood flooring, wall to wall carpet, ceramic / stone, sheet vinyl, vinyl tile / plank, commercial, builder and residential

BILL AND CAROL VOGELJUN 04, 2019 Well, we are extremely…read morepleased! The average reader of their reviews may find it boring reading. We are continuing on with high praise! No complaints! Fantastic father and son, with many years of experience. Very refreshing in this age of huge companies. We were first really sold by Debbie when we visited show room. Very engaging, knowledgeable, and honest. We like that the guy who comes to measure also does the gig. Then Joe & son are like a well oiled machine. You can see excellent craftmanship and pride in their work.

I love it when local businesses do everything you'd want a local business to do: be expert in the…read moreservice they offer, have terrific customer service, and fair and reasonable prices. Personal Touch hits all the marks. We hired them to do hardwood floors in our upstairs, to replace 15 year-old horrible carpeting that had been through the ringer. They went above and beyond. All the little squeaks and moans that had been in our old floors are gone, because of their attention to their craft and detail-orientation. And the product itself is beyond beautiful. Joe and Joe Jr. are really good at what they do - they make all the angles work, are efficient, clean, and as unobtrusive as you can be when replacing all of your floors! 100% recommended with no hesitation or reservations.

Pro Source has a huge selection. I loved that I could go in and wander around looking but that…read moresomeone was there to help with my questions. We worked with Tyler who was really helpful!

We have had the privilege to work with Susanne on our kitchen remodel, powder room room vanity, as…read morewell as our carpet choices in our new home. Suzanne not only made our designers vision possible; she also gave us insight on all of our options and recommended our contractor we used for all of the other projects we had in the house. Our kitchen is absolutely beautiful and we recommend Pro Source and Sue for all your remodel needs.

Just finished with another area in our house and can't tell you how please we were with every…read moreaspect of the job from Royalty. Don't waste your time looking any further if you are looking for a professional job done at a reasonable price.

Simply put, I stopped in in person to get insight about options for my home. Some of the advice I…read morewas given was quite helpful. 5 stars for the in-store service. I left my contact information for a follow up--- The follow up never came. Take away two stars. Disappointing. So, unfortunately 3 stars is all I can reasonably provide.

He was very nice an accomodating. Although, he didn't take the job, he would always get back to me…read morewith answers.

A fine person and cleaner…read more A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ in all aspects! Dr. Robin Lester