We had a great experience from beginning to end with Scott Genco and his team. The installers were…read moreefficient and professional, and the craftsmanship is top‑notch. I'm very pleased with the results.

Best business for floors and carpeting of all kinds. Fabulous owners, service and installers. Would…read morenever use anyone else1

He was very nice an accomodating. Although, he didn't take the job, he would always get back to me…read morewith answers.

A fine person and cleaner…read more A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ in all aspects! Dr. Robin Lester

We had our second kitchen floor installed in 31 years. LVP this time, good selection and…read moreinstallation was really top notch. They removed the trim, took out the old floor and took it away, installed the new floor and reinstalled the trim, The whole thing took less than a day. Very pleased with the result and the price.

They were good up until the end. They needed to come back to finish the job which was only 4 pieces…read moreof flooring! I called -no response. I texted- no response. I WENT TO THE STORE, was given a date....no one showed up. I hired someone else, and they did a better job. I DO NOT RECOMMEND.

I usually don't write reviews, but I have to make an exception in this case. When we hired Trevor,…read morehe assured us that he would cover everything when cutting a high top bar to counter height and removing the back splash Unfortunately, that wasn't the case. It took him about two weeks to patch up the wall due to a lack of manpower, and he didn't do a very good job. We now have to hire someone to come and correct it. The downside is that since he didn't cover anything, he scratched my stove. I informed him via text, but he didn't reply. That was very disappointing on that front. Now I have to buy a top for my stove. However, besides everything else, Trevor did a good job in certain things. But he lacked in others.

I have never left a negative review before, and I do not take writing a negative review lightly…read more However, I truly do not want someone to have the same disappointing and frustrating experience that we had with Trevor Kaftan and N-Hance Wood Refinishing. We hired Trevor to refinish our kitchen cabinet boxes, replace our cabinet doors, build a small island in the kitchen and install crown molding. The project was riddled with delays, mistakes and poor workmanship. When we did attempt to speak to Trevor about some of these issues, he did not take ownership, so effective communication was very challenging. We actually fixed (and will continue to fix) a lot of the issues ourselves so as to avoid further conflict with him. The situation however, that exemplifies the whole experience with Trevor was the crown molding part of our project. 2 hours into crown molding day, he called me and said he "could not figure out the angles" and quit. Just quit. He left me with 3 incorrectly installed pieces of crown molding and walked off. He did not offer me any plan for moving forward and he did not try to make it right in any way. I had to find a contractor to come in and fix his mistakes, repair damage to my walls and install the crown molding. His lack of skill and professionalism was shocking. Trevor is a good salesperson, but please don't be fooled. I would strongly encourage anyone considering using Trevor to find a different contractor.

I got quotes from three of the highest rated flooring companies in my area. Lou not only provided…read morethe best price (although by a small margin) but he had higher quality products for both the engineered wood grained vinyl flooring and carpeting. He did my whole house (kitchen dining room, hallway, bath, living room and two bedrooms) in two days. One day sooner than his original quote. His workmanship is impeccable! He's also a heck of a nice guy to deal with. Of course, I'll highly recommend him to everyone.

Lying cheating manager!!!! First wrong carpet came in, tried to work with him, the big boss said to…read moregive me a better quality carpet for the lower carpet price and when all of a sudden done, they gave me no credit back even though he said he was going to owe me money back!!! he then rigged the numbers on the receipt to make it exactly what I paid!!! The receipt also said that they had to move furniture and they didn't move a stitch of furniture. The house was empty. I moved mattresses around other than that. There was no furniture.!!!!

Amazing job ! American flooring is awesome..... I have a fresh clean canvas to start my new room .read more

We started with an old wood floor that was completely uneven, rotted in spots, patched with plywood…read moreand covered in glue. Martin Lopez from MJL Flooring responded quickly when I called. When it was obvious that the old flooring couldn't be salvaged, he found replacement wood that matched the original. He carefully measured and added material to level the floor, then installed beautiful new flooring. We also asked him to refinish the table. He scraped off the old finish, sanded, and finished with food-safe tung oil, creating a beautiful soft sheen. He was prompt, efficient, and reasonably priced for a high quality job.

Martin just refinished our reclaimed antique heart pine floors, which were worn and in very rough…read moreshape from our 3 dogs. His work is thorough & impeccable- the floors look brand new & he obviously takes great pride in his craftsmanship. He showed up when promised, left the house completely spotless, and even returned to touch up an area one of my dogs screwed up. Totally reliable, dependable, and honest. A lovely guy who I can't recommend highly enough.

Just finished with another area in our house and can't tell you how please we were with every…read moreaspect of the job from Royalty. Don't waste your time looking any further if you are looking for a professional job done at a reasonable price.

Simply put, I stopped in in person to get insight about options for my home. Some of the advice I…read morewas given was quite helpful. 5 stars for the in-store service. I left my contact information for a follow up--- The follow up never came. Take away two stars. Disappointing. So, unfortunately 3 stars is all I can reasonably provide.