My Fiancee & I decided to renovate our bathroom before the wedding. We had no idea there were so many decisions to be made in such a small room! We were both so overwhelmed. We had been to several tile stores that seemed pretty good.
We never heard of Best Tile and it isn't very close to our house. We were actually about 90% ready to go with another tile company but we happen to see it there when we were driving past and decided to just stop in for some ideas.
When we went in, they had several other people in there looking around and it seemed that all the staff were already helping them. We were greeted by Andrea who turned out to be one of the Managers there. I can't even tell you how much help she was. We were impressed with the store we were going to go with until we got to Best and worked with Andrea.
We were limited on time so couldn't stay too long but Andrea seemed to take such an interest in our "funky" bathroom situation and gave us so many different option ideas on layout and solutions to what we thought were problems. We felt like we'd know'n Andrea for years and as though we had a friend in the tile business.
The showroom at Best is very large with a huge selection on display. At first can be overwhelming and confusing until we had a short conversation with Andrea and explained what we were working with and where we wanted to be when we were done. As far as pricing goes, they seemed comparable with other tile stores we went to... you get what you pay for kind of thing.
We had opportunity to speak with another girl there on our return trip when Andrea was working with another customer, I wish I could remember her name as she was also very helpful and attentive. We could have easily worked with her if we hadn't already started with Andrea.
Pricing was fair, selection was extensive, lead time was reasonable with no delays and service was excellent!
Overall experience with Best Tile was excellent all around. We will recommend them to anyone we know that needs a tile store with not just a huge tile selection, but a helpful, well informed and pleasant sales staff!
Thanks Andrea for all your help!!! read more