Terrible. They installed a door it worked correctly for a couple of days.I called them and I was…read moretold it would be 130.00 service fee. Are you kidding me. The workmanship the quality the craftsmanship and attention to detail was that of a 3 year old. They're a complete joke. I would not RECOMMEND them for anything, not even to clean a toilet.

Promo, professional, and pleasant to work with. The technicians were thoughtful and attempted to…read moreget my broken garage door working without major expense! Costs are reasonable. Second time I've worked with these folks, very satisfied.

Pretty much hit or miss on whether or not you'll get someone who is helpful. Some are very helpful…read moreand knowledgeable while the other half seem to want to dodge you and are not knowledge in anything, I can make guesses on my own. Checkout is the same way, one person is very friendly and cheery. The other one is gruff and I've never seen the person smile or seem to be happy. I'm just going to Davies from now on. You get help and they seem glad you went there.

Came to page for some glass panes for a clients house i was working on. I called first and was told…read moreby kenny that they had glass in stock and were able to cut what i needed. I drove over and spoke to a man working the counter at the dewalt tool section who was accompanied by an older gentleman who informed me the glass cutter was broken and glass was out of stock. They told me to come back monday and there was nothing they could for me. I said that was unacceptable and spoke to the man who i spoke to on the phone. He told me right away they could help me. He called over greg and he helped me with a great attitude. The man who said the machine was broken visited greg in the glass cutting room to inform him the machine was broken but greg looked at it and informed the man it was indeed not broken. Greg was awesome and he knows what he is doing. The other two guys need to learn better communication and customer service. My first page experience started not so good but ended well. Thank you kenny and greg. 12/8/18 3:15pm

Osterhoudt Electric was founded by Ralph Osterhoudt Sr. His company was built on integrity, first…read moreclass customer service in the early years . He took care of my mother's AC through the years - however, due to the poor management of his sons/ wives the place went downhill . Take your business elsewhere.

Had an electrical problem that left me without internet and cable tv . The guys from Osterhoudt…read morewere knowledgeable and figured out the problem . They got it done right. If you need any electrical work done, I highly recommend them

Horrible customer Service! The woman that helped us was rude, cursed often, and was totally…read moreintimidating. She acted like white trash. I don't understand how you can run a business like that. I'd never refer anyone. We had picked out the tile that we wanted and when she came to help us, she totally said "No - you can't use that tile on the floor in the bathroom". Then proceeded to show us options that were completely opposite of what we said we wanted and liked. Never again!

Although they have a wide selection their customer service demeanor when i went in to look was…read morehorrible.

Had a past problem which I had complained. Learned it wasn't their fault. They went out of the way…read moreto rectify. Especially Ruth. Thanks. Great doing business with you.

Great customer service is truly caring about your customers. We ordered a woodstove and pipes for…read morethe chimney. I was working with a sales person. She gave us a lead time for the pipe install. That day came and went, but no one called to say they would be late by over two months. We had to call them. Then we were told the stove & piping would come together and be installed together...again the pipe guy came out without the stove. He installed the pipe and it was over twice the cost we were told it might be ($2900 more), but he did do a great job. When we called about when the stove will arrive they didn't know and said they would call us back. Days came and went... Finally our sales lady called us back and said it might be in a few months. When we complained that no one let us know and why no one told us? she said other people are much more understanding and we were basically bad and not nice customers! Then she laughed at our house situation.. so the pipe guy must have told talked to her behind our backs! She cared little that we really needed the stove for heat and we are now at the end of December...SO If you don't care about Honesty, Integrity, or when your stove will arrive or how much it will really cost- then this place it for you. But if your interested in a sales team that really cares about you then I would go elsewhere. It's not about the break in the supply chain...it's about a break in the sales team that should be communicating with their customers. When your spending over 10K for a product then the sales team needs to really up their game and get proper sales training.. not snub & belittle their customers.

Called for an appointment, came out the next day. Very thorough and diagnosed the problem very…read morequickly. Unfortunately it was something pool related that they don't handle. I appreciate their honesty and will definitely use them again.

I found DS Home Services after having mold remediated in my home, and I needed someone to check out…read morethe ventilation issues that had caused it in the first place. From the first visit, they were incredibly professional, thorough, and honest. They took the time to explain what was going on and laid out exactly what needed to be done--no pressure, no upselling, just clear and straightforward. Since then, they've become the first people I call for anything--HVAC, plumbing, whatever comes up. They always do their best to get me on the schedule quickly, and they're great about keeping me informed every step of the way. Their pricing is more than fair, especially considering the quality of work and the peace of mind that comes with knowing the job will be done right. It's rare to find a company that's this dependable, transparent, and easy to work with. I'm genuinely grateful to have found them and wouldn't hesitate to recommend them to anyone.

I can't understand the negative reviews below... I have dealt with Bill and his staff for years and…read morehave had nothing but positive experiences with this business. They are friendly, competent accessible and courteous. They go out of their way to go the extra mile and explain everything that they do in terms of servicing and repairing your equipment. I had my lawn tractor repaired there recently and a problem recurred a week or so after it was returned. Bill picked it up promptly, tested it extensively at the shop and took corrective action, all at no charge, including pick up and delivery. He stands behind his work and has earned my trus

Bought a $200 weed trimmer here and a $3000 Cub Cadet mower. My concern was transporting the mower…read morefor service each year so I was promised free pickup and delivery each year to have it serviced there. This was written on my invoice. 9 months later I call to have my mower picked up for a tuneup and I'm told that no agreements previously made are being honored due to the business being sold. They are all family there and the same family still works there. The person I talked to on the phone was Bill. He was unfriendly and rude. We had dealt with him once before and he was unbelievably rude then also. So much for trying to buy local and support neighborhood businesses. My wife and I are both managers who deal with the public everyday and have never spoken to customers the way we were spoken to by Bill. We would have been better off to buy the mower at Home Depot. They had the exact mower for the exact same price.