Doug cancelled on me three times. We had a deal and I even bought all the materials for my…read moreflooring. He cancelled once and we rescheduled. Then he cancelled again, and then the third time I STILL asked for a reschedule. He said he had stomach surgery, which is totally understandable, so I asked him to reschedule. Instead, Doug just said he didn't want to do my project anymore. This is after waiting for months, we agreed on a price that included my disabled veterans discount, I bought all the materials, and made plans to vacate my house. Absolutely unbelievable. Horrible experience and incredibly unprofessional. Breached our implied contract. UPDATE: I wrote this review after Doug cancelled on me as explained above. Doug then tried to make a deal where he would reschedule IF I took this review down. I said I would be happy to take the review down once he actually completes the job he said he would do. This is totally reasonable. At that point, he said no never mind I don't want to do it, which implies he had absolutely no intention of doing the work and was just trying to get me to take this review down. DO NOT WORK WITH THIS MAN!

Doug and crew responded quickly, showed up on schedule, honored the quote we agree to, and took…read moretheir time to do thorough work and answer my questions. We asked them to bypass some baseboard heaters and reconnect the hot-water loop. They took the time to check the entire system before and after, ensured the lines were clear of air when done, and helped me better understand the systems in our home, including inexpensive suggestions for improving efficiency.

UPDATE: I am not the first person to take legal action against Cary Silver:…read morehttps://trellis.law/case/36111/ef2019-4170/andrea-grunblatt-grunblatt-psychology-counseling-offices-p-c-ase-properties-llc-v-cary-silver-expert-craftsman-inc I paid Cary a generous sum to complete my project with 15% of payment remaining upon completion. Do these photos look 85% complete? Last week, Cary breached our contract and walked away when I pushed to understand when the work would be completed after *months* of delays. He didn't pick up my phone calls and when he said he'd call back, he didn't. Cary is all lip service. He will tell you about the high quality work he does and then give you every excuse in the book about why he can't work or why the work is delayed (my favorite: his dog stole his glasses from his bedside table). He will quote his wife's great-grandmother saying, "people are incredible, they can see a fly sitting on someone's head but they can't see an elephant sitting on their own nose." Um, what? The amount of time and money I have wasted is infuriating. I trusted Cary and was patient with him and he took advantage of that. This is how he left my apartment, which previously had a fully functioning bathroom and kitchen. A totally destroyed mess with paint all over the new floors, rotting food in the fridge, and cigarette butts outside the entryway. Don't waste your time dealing with his mismanagement and poor communication. I have never felt so disrespected or violated in my life. The fact that his business is called The Expert Craftsman is laughable.

Don't hire this person. He was paid for a services which he didn't finish. He walked off the job…read more We had to take him to court (we are not the first person that did that), and he was found liable. He took pictures of the inside of our house without permission and shared them without permission

Sal did a nice job at a good price. I see a picture of the job on this site. Their was some minor…read morecomplication as the 3/4" nail down quartersawn white oak didn't quite meet the existing level of the trim where the balusters met the existing old oak trim. I thought it was a minor issue but he made sure it all met up seamlessly. You can see it in the attached picture. I had refinished the trim prior to the install.

From the owner: We are a full service flooring contractor with 40 years experience serving CT, Dutchess, Orange,…read morePutnam, Ulster and Westchester counties. We offer, sales, repairs and expert installation of unfinished and prefinished hardwood flooring, wall to wall carpet, ceramic / stone, sheet vinyl, vinyl tile / plank, commercial, builder and residential

Just finished with another area in our house and can't tell you how please we were with every…read moreaspect of the job from Royalty. Don't waste your time looking any further if you are looking for a professional job done at a reasonable price.

Simply put, I stopped in in person to get insight about options for my home. Some of the advice I…read morewas given was quite helpful. 5 stars for the in-store service. I left my contact information for a follow up--- The follow up never came. Take away two stars. Disappointing. So, unfortunately 3 stars is all I can reasonably provide.

With a very tight schedule and budget, and probably first one to review Express Floor Solution on…read moreYelp (pretty sure I'm not the first client since they have a lot of pics... but I didn't see reviews before my hire), I randomly reached out to 4-5 floor guys. Some of them came with rocket high price for my little 600 sqft project, some others came and visited but never bothered with a quote, some were a good match but were not available with my timeline. Wilfredo was nice and flexible to meet me during evening after work and evaluate my project. He is not that type of person who scares you with "professional terms". In fact, he doesn't talk much at all, he listened to what I wanted, got straight down to measurement, and provided verbal quote on the spot and followed with email formal quote. I scheduled my work a few days later and they showed up on time, again, without much talking, straight down to work. In the middle of the process I changed my mind on floor color, and he was able to accommodate to the change right away with a reasonable change in price which I agreed to. He went to buy the color I wanted and started coating. My project was completed in 1 day which is huge to me...I don't know how other flooring guys would have done it but I know there are guys telling me that he needed 5 days even with water based paint. Im not too familiar with flooring but I know that I am very satisfied with the result. Would hire them again on the next project.

I had Wilfredo and his team to install both hardwood and waterproof laminate floor in my house and…read morethey did a great job! Before hiring a contractor, I talked with several flooring companies and general contractors, and Wilfredo left me a very good first impression because of his professionalism and honesty in giving advise. As a plus, he could also work on other projects besides flooring- he is able to put ceilings in my basement as well. Although he didn't offer the lowest price, my husband and I still decided to work with him since we trusted him. The finished works are very well done and they are even above my expectations. Will recommend him to others!

So far, not a stellar experience. Answered my inquiry email quickly, came to do measurements on…read more2/2. Today is 2/15, and I've had no follow-up or gotten an estimate yet. Of course, I'll update if things improve, but we're talking about a 25 sq. ft. job, so it should not take 2 weeks to calculate the cost.

All the way from discussing the project to final execution, the team was amazing. On time (actually…read moreearly!) completion, attention to details and great communications. Highly recommended.

Jerry and John worked in almost total silence and with great skill over four days to instal…read morereplacement flooring and carpet on the ground floor of my house. Their attention to detail took them above and beyond what I was expecting. A truly professional job at a fair price.

Chris is always extremely helpful and will work within your budget and needs to find the fit for…read moreyour home. We've bought hardwood flooring, tile, and carpet from him and have nothing but great things to say about the store and the customer service. Highly recommend shopping local instead of buying online or from big box stores.

Floors turned out Beautiful & excellent BUT Get Everything…read morein writing. Chris has an excellent personality, very impressive on professionalism, that being said, a lot was said that wasn't written down. He said: we take pictures before so we know where the large furniture goes back too. He said: they would bag off the kitchen with plastic as all the furniture would go into the kitchen. We gave Chris the key to the house as we would be away for the Thanksgiving week. He sent pictures with the progress and we felt good about all that. We Venmoed the entire amount out of trust. When we got home we were shocked to find only the piano, 2 small couches and dinning room tables were put back. Oh and semi gloss not Satin finish that we agreed upon. Chris said: oh well we can come back for free to fix that when you move. What? I called Chris immediately to find out why everything wasn't put back ? Chris said: That would be a curtsey call. WHAT ? We should've only sent 1/2 the money up front as We never received a call of any kind back. Our mistake in believing the best from a "reputable company" We expected some amount of dust and we've been cleaning up dust for a week now, still finding more, in the closets, on our clothes, dishes in the cabinets you name it and we dusted/vacuumed it. 4.5 stars on the actual floors, follow up on clean up 1/2 a star. Your floors your choice, get it ALL in writing. Pictures to follow........

We recently had a new railing installed and need the floors stairs and railing refinished as well…read moreas repair work where the new stair post was installed. After getting three quotes, McGuire's offered the most for a reasonable price. What really sold us was the interaction and professionalism we had with Chris. He was punctual, knowledgeable and responsive with questions we had, up to, during and after the job. He made adjustments as he went to make sure we got the look we were seeking. His team was also careful to make the job as dust free as possible. We are very pleased with the outcome.

Catskill Mountain Carpentry is reliable and skilled in their craft, as well as being trustworthy…read moreand hardworking. I highly recommend Catskill Mountain Carpentry.

From the owner: Skilled carpenter working in the ulster county area. I do small renovations, Tile, flooring,…read moredrywall, framing you name it! Give me a call or email me for a free estimate !