Doug cancelled on me three times. We had a deal and I even bought all the materials for my flooring. He cancelled once and we rescheduled. Then he cancelled again, and then the third time I STILL asked for a reschedule. He said he had stomach surgery, which is totally understandable, so I asked him to reschedule. Instead, Doug just said he didn't want to do my project anymore. This is after waiting for months, we agreed on a price that included my disabled veterans discount, I bought all the materials, and made plans to vacate my house. Absolutely unbelievable. Horrible experience and incredibly unprofessional. Breached our implied contract.
UPDATE: I wrote this review after Doug cancelled on me as explained above. Doug then tried to make a deal where he would reschedule IF I took this review down. I said I would be happy to take the review down once he actually completes the job he said he would do. This is totally reasonable. At that point, he said no never mind I don't want to do it, which implies he had absolutely no intention of doing the work and was just trying to get me to take this review down. DO NOT WORK WITH THIS MAN! read more