I dunno what the other reviewer is talking about, maybe he was having a bad day - had a great first…read moretime experience over the weekend. They were able to help me with polyethylene tubing that big box stores weren't able to - they cut me off a piece of tubing so I didn't have to buy 100' when I needed 10'. Friendly service, they took their time. At checkout there were a couple of old head customers to chat with who were also friendly. Reasonable prices. For being as small as the location is they have a LOT of selection.

overpriced and old junk fittings. save your time and money and go to Home Depot or Lowe'sread more

Feb. 2026 - they may not have extra wide aisles and huge shopping carts…read more What they do have is a huge and varied inventory. Not just a "take it or leave it" feeling. It reminds me of an old-fashioned hardware store; where you didn't have to buy 100 nails, if you didn't need that many, Besides the expected tools and hardware, they also have gardening supplies, plant specific potting soils, and fertilizers. Charcoal and propane grills. Fireplace pellets, water softeners, and plenty of salt for the snow. They have a few toys for kids, and some culinary tools, the kind you'd expect in a place like Williams-Sonoma. The staff is available and will come over to offer assistance if needed. They also know what they're talking about. They're not glorified check out clerks. So you don't get some mumbo-jumbo answer because they don't know the answer! Someone mentioned that their prices seem high; they seem fairly reasonable to me. After I've found what I'm looking for; I enjoy wandering around the store just to see what's there. It's discovering novel items, or something you've been looking for, but couldn't find in the expected venues that's most enjoyable.

My husband went in there at 7:30 am hoping to find a part for a ceiling fan…read more He showed the part to the girl that was working there. She took him straight to we're the part was that he needed. Came home he installed the part works perfectly. Great customer service. As always husband says best hardware store ever

I needed help with a heater. 2 other stores had given me the wrong part so a friend recommended…read morethem. I can't say enough good things about my experience with them. From the knowledgeable ladies at the counter to the gentleman who took the time to make sure I had the right part and explain exactly to me everything about it. To the kind man who was outside filling my 40 gal propane tank This is a wonderfully run business who really cares about their customers This is my new go to store & should be yours

From the owner: Full-Service Hardware, Lumber & Building Supply Milton…read moreHardware & Building Supply has been proudly serving the Milton, New York area for more than 30 years. We pride ourselves on our reputation for excellence in customer service. Our store offers a wide range of cutting-edge products and services, and we're adding more every day. We have everything from Benjamin Moore™ paints to STIHL™ power products. Our lumber and building supply yard offers quality lumber and building supplies at competive prices. Come visit us and experience the quality products and customer service you deserve.

I went to this dealership in Feb to get a price on a Cub Cadet ZTS2-54, a $5K machine, talked to…read morethe salesperson Ken and was told he had to check with Bob. Neither Ken or Bob got back to me. In March I again went to Reardon Briggs asking why I didn't hear back from them and to get pricing on a ZTXS4-54, a $8k machine. Ken said he had to check with Bob and he'd call me, well I'm still waiting!!! Why would anyone do business with this company. I did go to Bradys that day, they were helpful, but didn't have that machine in stock. I have since purchased the ZTXS4-54 at M&H in Middletown, Matt was wonderful to deal with.

All of these reviews are of some homeowner picking up unsubstantial items they could have gotten on…read moreamazon or home depot. I had my tractor serviced and have had a very different experience entirely. For starters they are 6 months behind in servicing anyone because they have one mechanic someone quit and they don't see a need to replace them. I called in October and I just got a call last week. It has been 4 months. They picked up the machine for service. They informed me the tie rods were broken and it would be 1200 more. I said thats fine proceed. A day later they called me and said another part was broken its 300 and an hour labor. I agreed again. My bill came to 14 hours of labor. The tune up of the entire machine and all its systems was 4. The tie rods and housing were ten? I find out later they had the new helper that is in training working on my machine. The extra part I had to pay for is clearly something they broke while taking it apart which is why I didn't hear about it until the next day. I have tried to find where replacing tie rods is over three hours but cannot. When I asked the technician why so long he responded that well we had to wait for the parts? Was I paying for labor while we waited? My tractor isn't practice for your trainee. How dare you. Worse experience ever. If you are lonely and you want to chat up an old man at the tractor store well then yes this would be the place to go. It's that nice country feel. When I asked the owner why did I have to wait 4 months to get the machine in, his response was well I waited a month and a half for an oral surgeon! Poor dear, you can go to someone else, I needed a kubota dealer and did t really have a choice. Not to mention hey that's your mouth that is disgusting go to the doctor for the love of God. Its that backwoods country bumkin mentality that makes this a dying business. Shame on you. Shame on this. No excuse for a business. 14 hours labor?

Doing home remodeling using a contractor. I was able to speak to a delightful associate In flooring…read moreNikki who actually spent time explaining the various styles of flooring available and what to avoid. The Ordering and pick up was easy and 2 pallets of flooring was delivered to my contractor outside the location. Everything from floors, lighting, locks we purchased here and having a good contractor helps make things come together. Friendly staff even asked if we needed help (which we did). Way better than in Brooklyn.

Ordered a door for delivery. Got notifications that it was on the way then suddenly they chose not…read moreto deliver. I called customer service to get an update, they left me on hold for 30 minutes and hung up. They're lazy, pick and choose when to deliver, and couldn't care less about customer service. Shameful.

Great for specialty hardware. Like Old fashion one if you know what that is . Getshoppingread more

True Value of New Paltz is the first place you need to go to for any project. The staff is awesome…read moreand they provide helpful expert advice at no cost. I have been coming here for 10+ years, always first before Lowe's because it is so clean and easy to navigate. Eileen seems to know everything about the store from memory. Andy and Brian don't sit still, they are always flying around helping everyone find the right stuff. I recently went there looking for furniture hardware to fix my bed headboard, right before the store closed. Glenn and Lou both helped me design a new bolt/nut setup to fix the pieces with stronger parts so it wouldn't break again, while using the existing drilled holes so it looks perfect. I was the last customer out as they were shutting off the lights and then I heard it was even Lou's birthday...stayed late to help me with a $10 purchase. This is how True Value earns the loyalty of their customers and takes the stress and uncertainty out of the average DIY jobs. Glenn and Lou could tell how important this repair was to me, and they gave it the same attention as a major renovation. It is amazing how cheap it can be to fix/maintain things instead of buy new ones. Take some digital pics and bring to the store and tell the crew to give you whatever you need to tackle the project. Be sure to rent tools from them too, so easy and cheap! They will even deliver the equipment to your house for you. Get Benjamin Moore paints from them too, good stuff lasts longer than junk and requires fewer coats...your time is valuable!

Very helpful and friendly staff, eager to assist you in finding what you need. Nice, clean,…read morewell-organized store. Dog-friendly.

Very knowledgeable & very helpful. They have plenty of quality inventory. I use them all the time.read more

THE BEST. First rate service and inventory. Dain's carries everything from basic framing lumber to…read morespecialty finger jointed primed bead board. Friendly helpful staff and yard help. Real people who take ownership of everything they do. I won't shop anywhere else other than Dain's.

I have shopped at your Poughkeepsie location for years and this is the first time I have felt…read moredisgusted after leaving. this morning the young heavy set lady at the register (didn't get her name) was not only rude to me but also her elderly coworker who was working beside her on the other register. Page has always been my first choice of stores to patronize but I doubt I will be returning after encountering her. she should be working in a diferent line of work. Animals deserve more respect than she gives to other humans. Hopefully this will help you know gow horrible of an employee this young lady is

I was looking to install Trex flooring & railings on my deck. I went to my closest Page Lumber…read morestore in Pawling NY for assistance. I met with Dawn Harris who handles the Trex decking orders. Dawn was very professional, & knowledgeable. She handled my order from designing stage to the final processing order stage. I ended up having some material which was too short & needed to be returned. I ended up going to the poughkeepsie store of Page Lumber as the size of the new material I needed was in stock at this location. I scheduled a pick up of the old material from my house as it was too large for me to return in my car. The old items were picked up from my house on 5-31-22. I never received a receipt for the pickup. I contacted the poughkeepsie store & spoke with someone by the name of Meghan who told me that she would email me a pickup receipt for my records & that credit for the return would be processed with 5 business days. I never received the pickup receipt & I have emailed her 3 times. No response. I am also still waiting for the credit for the return which is just about 600.00. I have placed numerous calls to poughkeepsie store to inquire on the refund. They either never answer the phone OR when you do finally get through, you get bounced around from dept to dept, person to person, OR voicemail in which no one returns your call. Very very unprofessional horrible experience I have had with this location. I am still waiting for my credit. Needless to say I will never shop the poughkeepsie location again. I would rather wait & order from the Pawling location.