I had the pleasure of spending a day with a dear friend in Beacon, and Brett's Hardware was our…read morevery first stop. We were instantly so impressed by the store, but even more impressed by Dee! Her warmth, kindness, and incredibly personable nature completely blew us away from the moment we met her.Dee went entirely out of her way to help us, providing the absolute highest depth of customer service. She shared invaluable local insights about Beacon, giving us great directions on how to navigate the town, catch the bus, and find the absolute best coffee spots. She was the very first person we met on our trip, leaving a lasting impression that beautifully set the tone for an absolutely wonderful day. Because of how wonderful Dee was, we are already looking forward to returning to Beacon and making sure to shop at Brett's Hardware again! Thank you, Dee, for your unforgettable kindness!

This is a store I go out of my way to shop at. I don't know whether I can get certain things at a…read morebigger store like Lowes or Home Depot for less expensive, but I honestly don't care -- the folks who work there are super nice and knowledgeable and take their time to help you find something. There's also always someone there to help me bring the heavy stuff to the car, and no one will accept a tip -- "happy to help" seems to be their tag line. They're also great about referring customers to other local businesses if they don't have something I'm looking for. A recent example was I was looking for a hori-hori (google it, it will change your life). They had some tools that looked similar and probably could've sort of done the trick -- but someone working there told me where I could find an actual one on Main Street. Found it, bought it -- and told the folks working there how I learned about them. Builds community and relationship as opposed to competition. Dig it. These folks are my go to -- highly recommend them.

Thumbs Down Very little help…read moreThey need help in the "Kindness" department Dina needs to get some oxygen she has such a negative attitude ALL the time. The doors would not open automatically like they always do SO I pushed to open via instinct and my hands were full Dina says: "that's what happens when you push on them" so rude. I'll start going back to Hopewell Willams for now on at least they are VERY helpful there. Dina needs a new job other than "Customer" Service It's why you have your current job.... Customers

In the most convenient location of Pleasant Valley, this Williams location has a lot to offer. The…read morespace is fairly big fitting as much that's needed to make it work perfectly. The inventory they carry is enough to make someone look and see the endless amount of items. Everything seems to be organized, despite the renovation that took place a couple of years back. It's easy to locate what we need on a given basis despite the changes, so no worries. Never had any issues with service here, always helpful, handy, and are willing to assist from start to finish once the product is bought. A great and reliable place to stop in the area.

It may seem unknown to some, but Davies Hardware is filled with so much history and has everything…read moreyou practically need. All of the departments are well kept up, clean, stocked, and the service is beyond great. Sometimes you may need patience with employees if busy and especially some when their experience and knowledge with hardware is limited. Learning together plays a role that all works out with teamwork. Being a regular here builds a wonderful relationship with the staff going beyond the products which I can't emphasize enough, we need more of that. Support local and enjoy it at Davies.

Davies is the best Hardware Store in Dutchess County. They carry complete inventory of plumbing,…read morecarpentry, window and door repair! My marine and boating colleagues recommended this hardware store and it always had the right solution with their skilled sales and craftsmen staff.

This is the best hardware store in Dutchess county pleasant valley everything there they have.The…read moreworkers are very friendly, very kind, very courteous.The service is excellent.The values there are excellent i give this hardware store all thumbs up number one in my book

Was once Valley Hardware, Miller Hardware, and currently Orlando Family Hardware…read more The setup is pretty much the same, with some items being moved to different locations. We didn't have any trouble locating items that we needed. Everything all around looked well stocked and in shape. I did notice that the interior has been renovated a bit, and more is to be done. The staff is friendly and are willing to assist when needed. Please support local businesses.

True Value of New Paltz is the first place you need to go to for any project. The staff is awesome…read moreand they provide helpful expert advice at no cost. I have been coming here for 10+ years, always first before Lowe's because it is so clean and easy to navigate. Eileen seems to know everything about the store from memory. Andy and Brian don't sit still, they are always flying around helping everyone find the right stuff. I recently went there looking for furniture hardware to fix my bed headboard, right before the store closed. Glenn and Lou both helped me design a new bolt/nut setup to fix the pieces with stronger parts so it wouldn't break again, while using the existing drilled holes so it looks perfect. I was the last customer out as they were shutting off the lights and then I heard it was even Lou's birthday...stayed late to help me with a $10 purchase. This is how True Value earns the loyalty of their customers and takes the stress and uncertainty out of the average DIY jobs. Glenn and Lou could tell how important this repair was to me, and they gave it the same attention as a major renovation. It is amazing how cheap it can be to fix/maintain things instead of buy new ones. Take some digital pics and bring to the store and tell the crew to give you whatever you need to tackle the project. Be sure to rent tools from them too, so easy and cheap! They will even deliver the equipment to your house for you. Get Benjamin Moore paints from them too, good stuff lasts longer than junk and requires fewer coats...your time is valuable!

Very helpful and friendly staff, eager to assist you in finding what you need. Nice, clean,…read morewell-organized store. Dog-friendly.

If you love custom metalwork, this is the place. Great hand-crafted iron and steel furniture…read more(beds, coffee tables, end tables, etc.) and an endless array of options for lamps, fireplace equipment, door hardware, etc. The owners are artistic and creative, but practical. There are plenty of nice home furnishing, as well. Check it out.

We just moved back to Dutchess County, NY and this was/is the best find for my ongoing quest for an…read moreall purpose hardware store. Their staff is/was very knowledgeable , professional and have a good handle of their inventory.

From the owner: Ken’s Hardware has served areas of Western CT for over 54 years. As second-generation owner, Chris…read moreWolf purchased the Woodbury store from his uncle in 1999, then doubled its size in 2005. The Wolf Family’s third generation, nephew Justin, joined the Ace team and opened a second store in Kent in 2017, and in 2021, the third and largest store was opened in Watertown. Chris’ son, Griffin, began an Ace Handyman franchise in 2023, and the Wolf Family continues to look for growth opportunities for future generations.

Very helpful. Prices similar to Home Depot but not as much stock as they have. They can order…read morethings for you. Paint department is great.

Really surprising experience - we went in needing a whole house worth of new Andersen windows…read more They never sent us the quote. When we followed up the manager blamed a college-aged kid then said he'd make sure she'd send it over. It never came. They are the primary Andersen window distributor (other than Home Depot quality) in the area and went out of their way to reject our business. According to the construction community members we know, this has apparently become the new norm at Page Lumber over the last few years. Really sad and disappointing, particularly when we want so badly to do local business. Bizarre.

Smith's is my gold standard when it comes to hardware stores. It's been here forever and for good…read morereason. The staff really makes the difference, as they are extremely knowledgeable and will go out of their way to help, including giving recommendations on how to handle a project if asked. They're the best thing about this place. The space itself is pretty large, and they do a great job of packing in everything from paint, to power tools, and seemingly everything in between. Not much in the way of housewares unlike some hardware stores but that's a non-factor to me. Technically affiliated with Ace Hardware which helps for their rewards program. Parking is also not bad in the Saugerties area which is helpful too (since they are on Main St). I come here whenever I need a serious hardware store for a project, and they've never let me down.

This was an excellent hardware store experience. I knew from the moment I walked in this was a…read moretraditional family business, with each member taking part. Every employee was extremely helpful and friendly. The prices were also amazing and competitive compared to big chains. These types of local stores are what brings the community spirit alive.

Essential Power has serviced my Generac generator for nearly 15 years, and they're always…read moreprofessional and reliable. When my generator recently stopped working, their team tried to help me address it over the phone to help me avoid a service call. They worked around my schedule and helped me get an earlier appointment than originally expected. Great communication--texts, emails, and even a photo/bio of the tech before the visit. The tech arrived early, was respectful, and had the generator running before noon. Highly recommend!

We bought 2 generators from them and have them serve a 3rd. We've never had a problem with either…read moreinstallation or service. Any time we call they schedule a service call in a timely manner. The staff is easy to deal with and I would recommend them.